Found a 2017 Hyundai Tucson Sport for $16,000 online. I went to the dealership it was advertised at and test drove it. The salesman was super nice and informative. He was laid back with no pressure and listened to what I wanted. During the test drive, we talked price and stuff and I mentioned I was already approved through my bank. After the drive, we started the paperwork and I told them again, Im approved through my bank and they wanted to run the numbers and I said ok. Then, they told me the car actually isnt that price and it was a third party that runs the website and they have no control over the prices they pay. They said they would work on price, but before even running my credit, they gave me a down payment estimate and monthly price. They said couldnt fit their price into my approval even though it was very, very close. I was very disappointed to leave without the vehicle, but also feel bad for the people they said they have driving from the bay area to also look at that same car. Definitely will need to call to confirm price before ever going there again.
I been coming to get my fusion serviced for past few years. Customer service always professional and courteous. I will continue do my business with Gropetti automotive
Knowledgeable and helpful staff in the service department.
Friendly service at shop dept. Not a long wait time. Recommend it
Nice showroom continuously talking to sales staff in all central valley dealerships about the MUSTANG GE HYBRID OR FULL ELECTRIC, 13 months to go
Very odd behavior, high pressure sellsman stuff. Nice cars and they are informative
Looking at a 2020 Ranger. Nice sales people.
Excellent service very helpful to my needs for on the day of my visit I was having two cars serviced. One at the GMC dealership while the other was at the Honda dealership Id dropped one off the night before so when I showed up with the other with just a simple mention of my situation with the vehicles both locations assisted with my getting one home and getting me back for the other. It was a very pleasant day. As always I got top notch care and all the Groppetti staff I passed were awesome and professional. Thank you from the Gallagher family.
Recently tool my truck in for service and was very pleased with the experience.
Great service
Have great employees and clean show rooms
No waiting,great sale personnel
Great service dept
Been there several times for parts, and have been given the wrong parts on a couple of occasions. Ill go to Hanford or Selma in the future, theyre always spot on.
Service department at Ford was slow have no oil tech available from 12pm to 1 took my car to auto oil changers in and out less than 20 minutes unlike the 2 hour wait I was told at ford
They were nice to us
Best car buying experience ever! Great selection and great prices, friendly people too
Great and fast service! For waiting customers you should also have hot chocolate not only coffee.
Always take our vehicle here for service, great customer service.
I have mixed feelings about Groppetti. Sometimes they are pleasant and sometimes they arent.
One of my few honest car buying experiences. Alexander, Carlos, and Blair were great.
Awesome customer service at the Ford parts!
Great deals
Car serviced. Excellent job. Quick. Friendly.
Excellent service. Friendly. Professional. Results oriented.
Good car dealership with a nice selection. I prefer there service & parts departments over sales.
Make sure they have written down everything theyve done to your vehicle on your invoice before you leave!
They try hard to push the most expensive deals, I had to push back pretty hard to get the deal that worked for me. I love the car that I got from them.
See Donny, great salesman
The service people were courteous.
They Have Been Good To Us!
This is our 2nd truck from here & never any trouble so went back to see about a 3rd. Then we think back 🤔there were a lot of recalls & other problems like takg our 2014 GMC in for A/C repair again. This started within the 1st year durg a trip but ended up where the temp was 114° & the only thing the A/C is blowg is HOT, HOT, HOT AIR!! 😡 Its not the 1st time, its happened 3-4 times before, even though were told nothg caused it, Huh?? Told they looked at it, couldnt find a problem so they filled it with freon & told us it was Fixed. Wow!! The other times were told they have to order a special hose but will let us know when itll be delivered. Waitg... Not anymore!! 😏😄
The sales staff very friendly and helpful
Awesome customer service
They will low-ball your trade in but I have bought three cars from them.
Awesome service! 👍
Sold me a car that had a bad transmission and are still selling those cars dont buy Ford fiesta or Ford with 6 speed transmission. Had to get lemon law attorney and get my money back
Fast customer service.
I was treated very well. They did everything they said they would and on time even gave me a ride home and ba ck
They do not do alignments here.
Pleasant and helpful
Great employees
I like it!
Great place
Service was ok
Awesome
Slow