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Kwik Kar Lube & Tune
1812 N Valley Mills Dr, Waco, TX 76710, United States
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Kwik Kar Lube & Tune
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Mi
Review №1

Stopped here on my way from Dallas to San Antonio and my check engine light came on. This was the closest mechanic. Stopped in, the amazing man (sorry I didn’t get your name) who helped me was the only person there. He pulled my engine codes and checked my oil and assured me I would be ok on my trip. He could have taken my money like many mechanic experiences I’ve had but he didn’t, he had integrity and was so kind! Thank you!

Te
Review №2

Took my new 2021 Ford F-250 Platinum in for just first oil change. I provided the oil and filter and just needed them to do the oil change. First guy that met me outside the garage quoted me $35 for the labor then once I pull into the garage I’m told it would be $75. I had no choice so I just paid it and now regretting it all together. Started noticing oil drops in my brand new homes garage, crawled under the truck to see it coated with motor oil, oil all over the oil pan and all over the oil filter...not happy. No telling what they did wrong but avoid this place if you want an oil change done right

Me
Review №3

Excellent service. Will go back

Za
Review №4

Great service! Been going there for years for oil changes. They live up to their name they will have you in and out quickly.

Ch
Review №5

Like it says in the name....Quick! They checked all my fluids and filters, put air in my tires and changed my oil in 10min. with no appointment while I waited in the car! Fast friendly service. It was $10 more but 2hrs and 30min. faster than the dealership (Where Ihad to make an appointment!).

Jo
Review №6

Wow! For sure the best place Ive ever had my oil changed at! They were so nice and really quick! Someone recommended them to me and I highly recommend you check them out!

Ch
Review №7

They offer quick, friendly service at the North Valley Mills location. I always use them for oil changes and inspections. There is comfortable seating in the waiting area and there is a clean unisex restroom. Pricing for their services is clearly displayed. They might not be the cheapest for some things but the speed makes up for it.

M
Review №8

This is our local go-to. Jonathan has assisted us multiple times and he is professional, kind, and attentive. He always goes above and beyond to explain and clarify any details we ask about. Really feel comfortable here and appreciate the professional environment. Thank you!

Ar
Review №9

Excellent, FRIENDLY, EXPERIENCED staff, mechanics and service!!! Hometown neighborhood friendly atmosphereu. Saw something besides what I came there for and explained it to me to were I could understand and I was able to get something serviced I didn’t know needed it!! They are also very efficient and organized to get you in and out but still able to give you the quality and precision you expect!!! I HIGHLY and will ALWAYS recommend Kwik Kar and Lube to anyone needing the services they offer!! Thanks again guys!!

Jo
Review №10

Great customer service. Very nice and friendly. Quick turn around and didnt have to get out of my vehicle

Ci
Review №11

Got our oil changed quickly and professionally done.

Pe
Review №12

Ive appreciated their service - usually quick and courteous.

K.
Review №13

Nice staff, fast service, made sure I understood all that was done and why.

Fu
Review №14

Went in to get a oil change and got really good customer service by Jerome-Good energy,helpful and everybody seem to be in a very good mood. Good pricing$ To me it’s not about the money more about the service. And I recommend 100%

Na
Review №15

Quick & Easy vehicle inspection, didnt have to leave my vehicle.

Je
Review №16

Really quick with oil change and inspection

Ma
Review №17

Wow, on the sheet they said I decline. No I did not. I WAS NOT EVEN ASKED. they did not check the wipers. Have the stuff on this sheet is a lie. Ask them to check brakes no answer as they rushed me out. So tired of company not doing what they say you paid for. Never again. If just going to do an oil change then say that. 😠

un
Review №18

Pretty good place to get an oil change, only cost about 60 for 6 quarts of 5w 30, we also needed a state inspection which they also do and it was just 7 dollars more. Everyone was really nice and professional and because of Covid they have you wait in your car through the whole process. All and all we were in and out in about 15 minutes. Would recommend!

Ri
Review №19

Fixed my car a little pricey but great work

Ca
Review №20

Since Covid the service has gone way down hill. They no longer vacuum your car, wipe your windows or rotate your tires and offer no apology or discount. I asked if my tires could be rotated because we are leaving on a trip and I was told for Covid safety’s sake they would not do that for me. Then the same guy who told me that came and took my credit card (out of my sight!!) to the office with the dirtiest hand imaginable and brought it back. No gloves. That is not sanitary and that is terrible service. If y’all would like to keep customers, you should probably treat them like you want them to come back. I’ve been a loyal customer for 5 years, but I will be taking our cars elsewhere.

Le
Review №21

These folks never disappoint!

Du
Review №22

Im always a little hesitant to have my service done at shops. Generally I just take care of it myself, but I figured while getting my vehicle inspected Id go ahead and have the oil changed too. The guys in the shop where courteous, professional, and most importantly, fast. I was in and out in about 15 minutes, they communicated well with each other during the service which gave me the peace of mind to know things were done correctly. The lower bay technician even washed down the under carriage afterwards to ensure I didnt have any dripping oil spots. Well done, gentlemen.

MA
Review №23

They were super friendly and quick. Update, my daughter went back because she dropped the oil fill cap into the engine compartment and couldnt find it. They found it and put it on for her, free of charge. It seems trivial to most but to a dad it is a big deal. Great job.

Ed
Review №24

Quick and efficient service provided by Jerome. Went in for inspection and was done in a flash, highly recommend.

La
Review №25

Great service. In and out super fast, everyone was so courteous.

St
Review №26

Fast and knowledgeable well done

An
Review №27

Extremely quick. Staff was friendly and the price was right.

Bo
Review №28

Quick and very efficient. Went in for an oil change and vehicle inspection, super fast very professional. About 30 minutes, didnt really time them. Always professional and very courteous.

Hy
Review №29

Nice staff who seem to work efficiently and well together. You stay in car while they do the work.

H.
Review №30

In & out quickly reccomend to anyone

Ch
Review №31

Im only giving 4 stars because I only stopped by for a state inspection, not any maintenance issues. Having said that, they got to me immediately, and I was on my way in ten minutes. Very pleased.

Ja
Review №32

Not in favor of staying in car too hot is this a covid19 thing ?

pe
Review №33

Very friendly and fast. Didnt have to get out of my car.

Ar
Review №34

I just started coming here and the service is always good. They let me know what they’re about to do or if they see something else needs to be changed they ask me first. They go as far as too work on little minor stuff if they have the time without even charging. Real down south southern hospitality

Jo
Review №35

Super nice guys working here. Didn’t have to wait long at all

De
Review №36

Went in for a tune up on their busiest day and they still got me out of there and on my way within 30 mins.

Ry
Review №37

Its ok for my truck besides the part that they smoke inside the garage part stinking up the place and they get rude when you try to ask them not to come around your vehicle smoking cause we have a baby inside the vehicle. Gross.

Me
Review №38

The guys there are always kind and quick!

Ro
Review №39

I needed an inspection sticker today and the guys at Kwik Kar were courteous and professional. Due to social distancing, I remained inside my car and demonstrated the horn, blinkers, wipers, etc. They were quick and soon I was on my way! I highly recommend them.

Lu
Review №40

This is where I get my oil changed very fast and great prices.

Je
Review №41

Great, quick service without ever leaving my vehicle. They even washed my windows during oil change and inspection which was a nice touch. Thisll be my new go-to place.

Be
Review №42

Great fast service

Ka
Review №43

The people there were extremely courteous and competent. Today I went in for an inspection, and they were wearing masks and following all the recommended guidelines for Covid-19 to ensure safety.

da
Review №44

What a great experience. Not my first, and surly not my last. Keep up the great work.

Ta
Review №45

This place is wonderful. The service is great every time. As the name states, they are very quick. The mechanics know what they are doing and are very knowledgeable. They explain everything to you before making any big decisions or changes. The prices are totally reasonable as well.

Ba
Review №46

I am very pleased with them. They are always professional and courteous

Jo
Review №47

Having to sit in the car while your oil is being changed gives you a birds eye view of the service technician. Apparently luck of the draw is at work here. Earlier this week took my pickup in and watched as the service technician topped off windshield wiper fluid, check power steering and added a little, added to anti-freeze reservoir, checked the air filter and checked the transmission fluid.Another employee checked and adjusted the air in the tires Took my Cougar in today and watched the service technician check the inside of his pockets for lint. Did add water to the windshield cleaner, BUT NOTHING ELSE! Did not check power steering, transmission, air filter, nor check tire pressure. A full service price for Walmart level of service. Next time i will save the $10 to 12 dollars more that Kwik Lube charges. Oh by the way, on neither trip did they take the two dollars off the price that is offered on the mileage sticker on my window

Me
Review №48

I came here earlier to get my car inspected. I was greeted immediately by an employee upon pulling in. Everyone that I interacted with was friendly. Great experience. :)

NB
Review №49

Always do a GREAT job!

Bi
Review №50

In and out in minutes. Great service!

Ja
Review №51

Fast and you dont have to get out your car

Ja
Review №52

A great place for a quick oil change or state inspection. I have never had to wait long, and dont think they make appointments. They will change your oil and top off your fluids. Like most of these places, the will check it her stuff and recommend additional services like cabin or engine air filters, windshield wipers and occasionally a transmission fluid change / flush. Thats okay, just be informed of your manufacturers maintenance recommendations and use common sense...if your wipers are working fine and not streaking, you probably can wait.For inspections, make sure you have proof of insurance with you.

Mi
Review №53

I got my oil changed in mid August, well yesterday 9/25/20 my car had no oil in it at All!!!!! DRY!! We had to put 4.5qts in, and now my motor is messed up! I HAVE NO LEAKS AT ALL!!!! IM CALLING THE BBB ON THEM, AND A LAWYER!

Ev
Review №54

Best shop in Waco. My grandfather suggested this shop and I’ve had great service here. Can’t thank these mechanics enough for keeping my 19 year old F150 humming. Thanks to Harv and the other mechanics for quick tune ups, fluid exchanges, and maintenance. Would give 6 stars if I could.

Bi
Review №55

Fast service friendly techs arrived home raised hood to check oil found dipstick pulled almost halfway out called & got apology? This is where my daughter takes her car for scheduled service, mabey not anymore

St
Review №56

Smooth, fast, no problems for oil change and inspection. Have used them for years.

De
Review №57

Great service, but did not get charged the price I was quoted over the phone and I was unable to use the coupon I got off their website, so that was false advertisement. Website provides a coupon that they would not honor due to the “PANDEMIC”, this is the most important time, when times are hard, due to the “PANDEMIC”. Service was good but they should be more truthful with their prices.

Ry
Review №58

Excellent and fast service

Co
Review №59

They always do great work!!

Ro
Review №60

Fast friendly staff in and out real quick!

ti
Review №61

Excellent customer service quick and fast

Da
Review №62

In and out quickly, they gave me an update about routine maintenance and they work as a team to get it done quickly.

Ti
Review №63

In and out quick with inspection, oil change and lube.

Tr
Review №64

Quick service

Ma
Review №65

Great service, easy, friendly staff

Ch
Review №66

They have great service and are quick too

Br
Review №67

Theyre as fast as a Nascar pit stop

Pa
Review №68

First time and had a great experience. Had to move my car so they could reshuffle cars to different bays. Before I could get it back into line another car drove up and took my spot. The man made sure to get mine put back in line and I was in and out quickly. Great experience!!

Li
Review №69

Went in this morning and asked for an oil change and a tire rotation. It didnt take long and the guy came back and said the truck was finished. I told him that I wanted the tires rotated also. He acted very put out and said Im gonna have to pull your truck back in. I said... ok pull it in. Thats what I came for and asked for up front.Then I got back in the truck and there was an oily hand print on my cloth console and oil all over my door and handle on the inside. Then my tire valve stem caps were never put back on.I hate feeling like Im a burden to someone when they get paid to do the job I came in for. Not to mention going home to clean up the mess they made of my truck.Will not go back! I will find a new place.

Jo
Review №70

This group of people are wonderful! I have been coming here for years and this is the only place where people really care about car service. Thanks guys for the great service you always do. I appreciate your hard work.

Cy
Review №71

They always make me a satisfied customer. I have been here several times for oil changes. Personal interest is always shown. My car is important to them. My car is vacuumed and windows cleaned after every oil change. I highly recommend this place.

Ni
Review №72

Very quick service, and theyre open on Saturdays. Saved my bacon with a last minute state inspection. Love this place.

Ka
Review №73

Quick, safe state car inspection. Really pleased.

Ma
Review №74

A good job, done Kwik

ra
Review №75

Always quick and easy and friendly

We
Review №76

Lubed me up good they did, if only I could find somewhere to put this thing now.

Do
Review №77

Always friendly staff and good work

Al
Review №78

When I had to get my vehicle inspection sticker done, they helped me out with timely service, vocal explanations on some things about my vehicle, and taking care of my vehicular concerns. Overall, a great experience. Would use again.

jo
Review №79

Enjoyed my visit with a quick oil change.

Jo
Review №80

Honest and fair business, I have not had a problem with Waco or Coppell locations.

Je
Review №81

Been taking vehicles here for years* love the detail they do included in oil change. They recognize me and always friendly and informative*

Ro
Review №82

I rarely have to wait long to get my oil changed. These guys are very helpful, I am never made to feel like they are trying to upsell me on things I really dont need. Ill always take my vehicles here!

Am
Review №83

Fast, friendly service. Was able to update the oil on my European car even when other places said no one in Waco would have the filter.

La
Review №84

Best place in Wylie to go for oil change and repairs! Knowledgeable and friendly

6g
Review №85

Frequenting foe over 10 years. Mike runs a great business.

La
Review №86

I have faithfully gone to kwik kar for years and never had a problem until I went to this establishment to get an oil change and my air conditioning looked at this past week. After I left, my vehicle was worse off than it had been before. The guy who put freon and dye in my vehicle to check for leaks forgot to put the cap back on the fill port AND they caused a bad leak in my transmission. My vehicle had NEVER had problems with transmission until after I got it serviced at this kwik kar place this past week. It got so bad that I put more transmission fluid in my suburban yesterday and the fluid just flowed right back out and my vehicle wouldn’t even go in drive. I called Mike at the Kwik Kar this morning about everything and he just dismissed me and my car problems like I didn’t pay them $133.52 to take care of my vehicle. Never go to that particular Kwik Kar!!!!

Do
Review №87

Quick service and friendly people to deal with while you are there. I have used them for years.

Mi
Review №88

I have used Kwik Kar for my oil change service for 10+ years. Mike and his crew are great, they not only change my oil but let me know of other issues with my car that need to be addressed even when it is something that they dont do at their shop. Very professionally run business.

Gl
Review №89

Fast and friendly service both times Ive visited this location to get an oil change instead of the long wait at the dealership across the street.

Sa
Review №90

THE FOOD IS GETTING COLD!

Sh
Review №91

They guarantee their work for a year, but they forgot to mention that the year was at their discretion. They go by the date that is convenient for them. Upon their recommendation I had my ac belt changed on 3/17/17. It broke a couple of days ago. I went up to the shop to have it replaced since it was still covered for the one yearu guarantee. They proceeded to tell me the guarantee could not be honored because the year was up. Today is not the 17th and they could not justify their reasoning for denying the replacement. Only that they would not honor their year guarantee. I or my family will not go back.

St
Review №92

Very quick and friendly service. They do the usual thing where they try to upsell you on service and predicts you dont really need, but are always courteous. Great place to get your routine service in. Highly recommended.

J
Review №93

Great caring and informing staff, had a very pleasing oil change!

be
Review №94

Short wait, cold waiting area, freindly staff, curtious and ask before they did anything extra.

Ja
Review №95

Great oil change. Super fast place plus they vacuum your car and wash your windows.

Ni
Review №96

Usually quick unless they are really busy. They do a great job. Been many time, never a problem.

Br
Review №97

They did a good job, I assume, on the oil change. But they also said that the wipers were pretty old (they were) and told me that theyd be $18 to change. That sounded a bit high, but saved me the trouble of going to Target and buying and installing them, so I said to go for it. Only after they changed them and I was paying did they tell that it was $18 *per wiper*. Who changes just one wiper? Its not a lot of money, but it did strike me as dishonest. I will not be going back.

Tr
Review №98

Got me in and out in less than 15 minutes

je
Review №99

I went in to get what I thought was a new belt. I was told that my Tensioner was loose and that their mechanic wasnt there. I leave my car overnight and around 8:10 I get a call that the repair will be 100 dollars to fix. Sometime later I get a call that supposedly my Tensioner fell off and that the bolt is broken off in my engine. This is a 1100 dollar plus repair that they cant even do. My car was towed to a shop that specializes this kind of work. I was told the bolt appeared to have been turned to wrong way and that is why it broke off. You can determine that by how the break looks. I confronted the owner/manager about this and he keeps sticking to his story that the Tensioner fell off. He will not admit his shop made a mistake and will not turn it into his insurance, which he could easily do.I tried to go through their so called corporate site. I finally called another Kwik Kar and this is what I was told. Their corporate office will not do anything. If you file a complaint, they wont even look at it nor will they even contact the owner. I have since found out that a friend of mine went in to get some work done to his car. They drained the oil out and didnt put any back in. The almost caused his engine to burn up. Oh, Ive been going to them for over 5 years for oil changes. Just know this, if they screw up your car, you are out of luck. Avoid this place at all cost. I wish I had. Not even 1 star, Google wont let you post Zero.

Jo
Review №100

They changed my oil quickly, but it was really expensive. Depending on the type of oil your car uses, youll probably get charged $40-60. Im used to paying half of that.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:1812 N Valley Mills Dr, Waco, TX 76710, United States
  • Site:http://kwikkarwaco.com/
  • Phone:+1 254-772-0454
Categories
  • Oil change service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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