Bee Storage kept the building too warm and my furniture developed mildew over the course of the year I rented a 10x10 unit. I wanted them to pay to get my 6 pieces of furniture cleaned. I was referred to their insurance company(Bee requires their tenants carry the insurance) and had to contact multiple times after supplying them with picture documentation. The person whom I finally got in touch with and was assigned to my claim stated it was a non covered issue. My things I had in there were probably worth over $15K. Thats my story and figured I might as well air my grievance. Disregard the owner response. They have my information if they were genuinely interested in resolving this problem.
The woman behind the counter is so nice and great with our questions. The storage unit itself is super nice.
Front desk staff has been very helpful and always pleasant
Steven was on duty the day we arrived. His mantra was to make the transaction a plessurable one for his customer.Questions answered professionally, he knows his product.Left feeling good asa customer well served. He made us actually feel wanted by the business instead of giving us the feeling that we were an annoying byproduct of running a business.Great experience.
The facility was always clean and well lit. The employees were helpful and knowledgeable. I would definitely use this storage building again if I needed it.
Easy to schedule and confirm the size I need. Wow what a clean facility!
Sierra contacted me daily as I approached my move in date to see if I needed anything and she was great upon check in! Great customer service
Very friendly and helpful staff!
So clean, I cant believe just how accessible everything is. The elevator to the upper floors are fast, the carts to carry your things in the elevator...just first class in my first days experience.
Really nice and clean reasonably the best deal I found without worrying about flooding. Dont stress the floors the carts and elevators make it all pretty easy. I like being a floor up in storage places due to having a unit be flooded once before at another facility. Got a larger one and was able fit a three bedroom house full of kids stuff.
I very much like the Ease of access, proximity to where I was staying, the security coded door, the ease to get my items in and out of the unit/facility.plus its a good proce in comparrison to other options.
The manager on duty that day went out if her way to show me all the options. And she was very professional and took the time to show me every unit available.
Staff was helpful, very courteous and thorough. The facility was clean, well maintained and we even used the truck for free! I would use again if the need arises and i highly recommend this place.
Bee Storage is a very clean and comfortable facility. The staff members are friendly and helpful. I was impressed with this storage facility. So much that I recommended them to a family member who is relocating to this area who has some storage needs. My family member has been satisfied with them as well thus far.
The people were great and the location very convenient, but the storage unit and building were first rate. Highly recommended if you are in need.
The staff at the facility in Wake Forest were courteous, professional, and returned phone calls in a timely manner.
Excellent experience. The storage unit is convenient, the correct size, and the price was competitive. The usage of their truck was very convenient, and it was clean and nearly brand new. The staff was excellent, well informed, and professional.
Perfect experience. Brand new facility, very clean. Friendly staff. Easy access.
Very nice new facility with inside climate controlled storage as well as exterior units. Good security and they have a friendly staff. Specialty climate controlled wine storage with individual locked cabinets is a plus for the wine coniseur.
Easy rental, free first month and the nicest staff. Also, the facility is clean and well designed. I have nothing but good things to say about my experience.
Easy sign-up24hr accessAffordable
Easy rental process and excellent customer service!
Office staffs were pleasant and friendly however I gave three stare because I was not able to fit a piece of my furniture on the elevator and had to get a second storage unit for that said piece of furniture. I ended up paying the same insurance and administration fees twice after I could not get my couch to my second floor storage unit and I had no choice but to get a second storage unit for just one couch. I felt they should at least waived the fees since the elevator also malfunctioned
Staff extremely knowledgeable and thorough with all information regarding the storage facility. Very friendly and professional. The storage facility itself is extremely clean, well lit, with carts available for loading. Security is tight. Excellent storage facility.
Great experience and support in getting set up for my unit. Sierra, the agent signing me up, was great - friendly and helpful. Unit met my needs!
Very nice and professional, all terms explained very well.Reasonable prices and a brand new facility. Whats not to love?
Clean Climate Controlled storage facility.
They went up on cost of unit only after 4 months.
The move-in process was quick and easy and the prices are reasonable. Plus its a new facility!
Nice!! and very professional people.
Inside humidity control storage. Clean.