My experience was great. Dave was fantastic to work with. He understood my needs and offered me the best information based on my needs.

It took Hamilton Service two weeks to start on the repair of my Avalanche ? In the interim the vehicle just sat in you lot. Once You started it was a little over one day to get the job done. My request that you review the recall listing on this vehicle for this item was not followed up by the dealership and now I have to go it alone with Chevy Central office. The repair could have been handled in a more timely manner and with a little more understanding,

Got my car! Dan was so so helpful. He listened to me and my needs. He offered recommendations and guidance regarding the car purchase and finances. Dan kept in touch during the whole process and even after I signed the deal and got the car. I love my car and I am grateful to Dan. I got a nail in the tire within a month of purchase, I called and they took really good care of my car. I got the tire wheel protection, so it was no cost to me. Overall, I had a wonderful experience and got a car for my needs.

Bought a used truck. Brought back under warranty for engine noise. Staff shared very little info. They rarely called me. I had to call weekly to find out what was being done. I called all the way up the chain, leaving messages. I still have not received a call back. They had truck for 1 month.. Avoid this place if you need timely informative labor.

Great experience! We went to the pre-owned dealership to sell our car and John was amazing. He gave us the best price for our car and wasnt pushy at all. My father-in-law also bought a car from him last week with 2 trade-ins and raved about what a great guy he is. Definitely go to Hamilton and ask for John! Well be back in the future!

We were looking at Dealerships while on are mini-vacation and found this hidden gem on Mound. We were only in the lot for a few minutes when Greg came out to great us. He was down to earth and very helpful. He mentioned a vehicle that just came in from a lease trade in. It was the perfect vehicle for me, it handled well and is in great condition with very low miles. Kelly who handled the financing was just as down to earth and personable as well. Everyone we encountered were not just pleasant but it felt like dealing with good natured people. This is a rare find especially being in the customer service industry. We just wanted to share our experience. What a great belated birthday present to me driving off in our Chevrolet Trax!

Salesman dave was very knowledgeable and great to work with, will definitely recommend to friends and family.

I had the best buying experience with Dave Asmar, Hamilton Chev. sales. He was knowledgeable, honest, and available by phone whenever I needed to talk with him. This was very important since I was a long distance buyer from the dealership. I would highly recommend him if you are looking to buying a vehicle.

From the first day I buy the Silverado 2020 every time I have something missing to many problems issues I keep going to the dealership they should change the car from the first day there is missing parts…the last time I visit hamilton service it was for oil change and tires rotate they lose OIL FILLER CAP .. and no one noticed it’s missing .. so after I pick my track on my way home the track start shaking and after 5 minutes track Engine stop working.. I call Hamilton I told them what happened and they say somebody will come and check it … nobody come I’m really really upset from chevrolet specially for hamilton.And also for Silverado 2020 custom it’s very bad quality I don’t recommend anyone to buy this kind

A special shot out to Norris Jamil at Hamilton Chevrolet(in Warren) for his amazing work at getting us into our brand new Traverse on October 19, 2020!!! Norris found us the exact model we were looking for and provided the absolute best service we have ever received at a dealership!!! Thank you, Norris for your honesty and attention to detail! You’ve definitely earned a customer for life!!!

I called ahead spoke with parts, gave my vehicle number confirm they had a key, fob and cost 271.00 spoke with service for a price for programming was quoted 35 if I had the original, got there, cost for programming went from 85 to 115 not 35 and they did not have the parts but had to order them so I’m waiting on a call, big disappointment, grateful for my first oil change and tire rotation being free.I wastold if I ordered a key from them I couldn’t go to another Chevy dealer to purchase one if they had it, it’s a new car if I had found one at another dealer seems to me they could still have one available for the next customer when the key fob came in.

I am a long time customer and have always thought the service was top notch. This time I needed body shop work and was completely satisfied with every aspect of the process. From the excellent communication, the thoroughness of the repair to the perfectly matched paint, I couldnt be happier. My truck was even washed and detailed with no trace of dust! The repair and service rivaled a high end custom shop experience. Well done.

Had an appointment, and the wait was to long for an oil change and tire replacement.And when they took the spare off they did not put the spare back in the compartment which they are familiar with underneath the vehicle....There is no way my wife understands anything about that process....never did they come out and even ask her in the waiting area if she needed the spare put back in its proper place or if she had someone to do it... poor customer service

Overall great experience. Been servicing my vehicles with Hamilton for many years. Each visit exceeds my expectations. Very professional staff. Dealership is very clean and inviting. Repair times are always timely and accurate. Overall excellent Dealership.

Debbie made the purchasing experience very easy and fun! This was the first time I had ever leased a vehicle and she made sure I understood everything in the process. Every step of the way, she was there to answer any questions and explain the various options. I will never work with another sales representative again!

Paul was outstanding. After 3 dealerships in Chicago took deposits from me, they all sold the Tahoe I ordered. I finally found another Tahoe at your dealership and called Paul. He was professional and returned my calls and texts and held the car for a week until I could get to Detroit. I would absolutely recommend any friends or family use Paul.

I had an oil change appointment. My car was taken back on time and it was completed before a half hour was up. Very good service. While I waited I stopped to see my favorite salesman, Dave Asner. Will never buy or lease a vehicle from anyone else.

Usually the service is excellent,but this time they had my car 3 days before anyone had checked it out,it cost $1,300 to repair/plus another $280. For a rental car because they was out of loaners an now my engine light keeps coming on.on my way back up there today light back on this is really SAD 😕😕

It was great! Debbie English was wonderful to work with. Most fun Ive ever had spending a bunch of money! She was very friendly, welcoming and knowledgeable. Its a long way to drive to buy a vehicle but it was well worth the trip!

Dan Dilay went above & beyond to help me with my needs. He gave good advise & information regarding selection, options, costs, etc (some things I had no prior knowledge of).Very helpful, honest, straight-forward.Thank You very much!

I dropped my car off Wednesday and was told I would be called Friday. It is now 6:02pm and never heard a word. Now I will have to wait until Monday simply for a diagnosis.

This is specifically toward the body shop and the manager Joe Queen. He stated exactly what was going to be done and the time frame.that it would take all of which were met perfectly. I would take my vehicle there again the work was stellar and you cannot tell where the damage was or that it was repainted.

Bryan Pavlik was extremely helpful in getting me my new car! I also want to thank Kelly Tharp for helping me find a way to finance my car.

Very nice and clean facility and the driver that took me back to work was very nice as well.

I brought my Malibu in for a recall. I received s letter for it in January 2021, saying they would contact me w another letter when they had the parts. No 2nd one came so I called Hamilton Chevy. They checked & got my car parts & called me fast & fixed it quickly! Thanksl

I drove up to the dealership after hours (around 1:30 am) to preview a used 2011 Equinox LT that was listed on their website. After looking around a bit, I never did find the one I was looking for, but I did spot a used tan Equinox (for $9480) that was in the lot. When I got out and looked at the vehicle, I was floored to find that both front tires were 80 percent BALD. Seriously, who would put a FWD vehicle on the used car lot with two bald tires? Is that some of negotiation tactic? At that point, it told me everything I need to know about this dealership. I got back in my car and left. No thank you.

Great experience. Very professional & friendly. Made me feel comfortable & valued as a customer.

I have been to this dealership for service a number of times. I must say, this time was the BEST. It seemed there were different people, and the service advisor was Tom Koresky. He bent over backwards to assist me, as did another gentleman (whose name I didnt get). They were awesome. I went in just for air in my tires and to make an appointment for an oil change, and they took me immediately and I was out within 40 minutes.A+ for my service experience that day!

Service dept is great. Cashier helped me get my rewards voucher. Very appreciative of her. Best dealership ever.

I was able to get the vehicle that I wanted, but the choices were limited. The staff at Hamilton was excellent.

In February I brought my car in because my brakes were squeaking. I was told they were in good condition. The squeak was do to the the weather. I was sent on my way. 3 months later come in for the oil change. I was told my brakes were rusty and needed to be changed. So in February they FAILED to do their job! What if my brakes failed while I was driving? Where is the Quality control. Hamilton Chevrolet has been the only place my car has been work on. Now I can’t even trust them with my car. When I came back and asked to speak to someone. I was told by the Service person brakes rust! He was told about what happened. And yet no one still spoke to me. Some customers service! FAILED

Dave was great! He helped get me the perfect vehicle for me and a great deal. Would recommend him to anyone needing to get a new vehicle. The rest of the staff was just as nice and helpful. Thank you!

Debbie English was my representative. She was very helpful in providing me with the information that I needed to evaluate my decision to purchase. It was very unlike any auto purchase I made in the past. She was informative and enthusiastic, not pushy. She answered every question that I had, quickly and accurately. I have no hesitation to recommend her to others who are in the market for an auto purchase.

Alex was the best salesman I have ever worked with! He wasnt pushy or abrasive and worked with me. He found me exactly what I wanted. It was the easiest experience of buying a car I have ever had! I drove an hour to Hamilton Chevrolet and would do it again and recommend that others also take the drive!

Great job and quick. Forgot to fill my washer fluid as my “fill windshield wiper fluid “ warning was on when service was completed. Dealer offered to fix but it was Memorial Day weekend. Not been able to get it back in.

Bryan Pavlik was awesome! Too often I find myself at a dealership and I know more about the car from my own research than the salesperson. Not the case with Bryan - his walkthrough on the Suburban was great. Communication was solid throughout the process. The deal was very fair, even in this crazy time for inventories and pricing. Would definitely recommend Hamilton Chevy!

Amazing service! Paul was so kind and helpful. I simply can’t say thank you guys enough. The whole staff was warm and friendly. I’ve never had such wonderful and quick assistance. Your whole team and dealership was fantastic!

Awesome service department.....stellar service as usual. Quick and friendly oil change and routine maintenance on my truck. Big shout out to Tim K.

This is the worst place ever, bought 5 cars here over the years and this week they blew it. They are thiefs and liars. This place deserves to close. They called me for an appraisal, I left work, and they lied to my face. Their manager told me that the online girls and secretaries don’t know what they are doing…i know what they are doing bringing people in by lying to them. Faceless liars.

Tammy @ Hamilton Chevy is my familys go to! We call her--tell her what we are looking for and where we want to be on price. She fills us in on the landscape in the industry. We negotiate a bit. We agree on expectations, and then Tammy goes to work to find us what we need! Straightforward, hardworking effective and trustworthy!Update:Came in for 1st Oil Change and Recall Notification. Was easy to sign up for an appointment online. Scott in Service communicated clearly and efficiently processed the job, and the work was completed earlier than expected.

I took my 2020 Equinox in because the service engine light came on.(the car only had 2,260 miles on it) I made an appointment for 11:15 a.m. and when I got there the man told me they were running a couple hours behind.I said I have an appointment,he said it did not matter,so I took the shuttle home,when they called to tell it it was done and that they reset the ecm,that I cold come and get it.I said I need more information,like what does that mean,what is it,why did it happen,will it happen again.I was just told it needed to be reset,they did not know why or if it would happen again.I feel like they just dismissed my concerns.When I went to pick it up,I did not talk to the person who did the work, it feels like they are just used to fixing things which are under warranty,maybe because people lease cars and turn them in at the end of the lease.I bought this car and intend on keeping it for a long time,I had a 1999 Saturn before this,that car was 21 years old.Before that I had a 1987 Chevy Cavalier which I had for 12 years.I bought this 2020 Equinox intending for it to be a good car that I would drive for many years.For the service engine light to come on so soon and me not getting a reason why I an VERY disappointed with the response I got.

As always, Debbie English is the best sales person at the dealership.Her knowledge and experience is second to none. We will always lease our vehicles with Debbie!

This was my first time leasing a car. Andrew and Bryan from Hamilton were awesome with listening to and answering all of my questions, as well as were very accommodating when it came to finding the perfect vehicle for me and my car needs. Would definitely recommend!

The service person that helped me was very efficient and very nice and easy to talk to. I wish I remember the name of the girl who checked me out at the cashier office because she was beyond fantastic and helpful. I had a hard time with my jGM rewards and she helped me the entire time and never got upset with me. I really really wish I knew her name because she was fantastic.

Norris was the best lease consultant we have worked with. He went over all the details with us. I would really recommend him if you are looking to lease or buy a new car!

The dealership is excellent. Everyone there goes out of there way to make your experience there great.

As always, Kevin is fabulous at always making sure that Red (my car) is100% taken car of and I am fully satisfied with whatever service was being performed. I have been with this dealership since the 90s and plan on staying a loyal customer.

I was able to set my appointment up online at for 11a.m. The tech said that he was going to reach out to me next when I walked in the door. I can only assume it was a busy day. In a word he under-promise but over-delivered 😁.I didnt think they would get to it until later on that day thats what he had said which mean I wouldnt have it right now. I am very happy and satisfied with the service.

Horrible communication. I had a noon phone call appointment about a Camaro I wanted to purchase. Nobody actually called, so I called them. I then set up an appointment to come to the dealership to purchase the vehicle after I get out of work. 1 hour drive to the dealership, only to find out they sold the vehicle before I even made the appointment. A phone call would have been nice. Wasted 2 hours and 4 gallons of gas and turned down OT at work. Perfect!Thanks Andrew for your reply. While I waited in the lobby for my 5:30pm appointment, and asked for you by name, you never came out to greet me or explain the error. Instead, another employee explained how “we sent a email”, that I never received. (36 hours later.). The lack of good communication was compounded the next day when Mika, a customer service rep, called and asked how my appointment went. How did she not know how bad this went?

Best selling and buying experience I’ve ever had at a dealership. They didn’t try to sell me something I did not want or like and they are very professional

Scott Sodergren made this process quick and easy. Educated us on everything but got the vehicle to us just as described

Bought a used car from Greg Kansier. Best buying experience Ive ever had and I buy alot of new and used cars. Great prices, great cars, great service.

My sales person is the best one. she know her stuff and everything I wanted in the car I bought

Had an appointment for 7:30 a.m. Dropped off the car. Didnt hear back until about 5:15 p.m. Cant give a review on quality yet since I had only picked up my car yesterday evening. From previous experiences, quality is a 4 out of 5.

Sales and finance people were fantastic, however it is disappointing that the dealership doesnt offer more than 1 free oil change. Especially when you purchase a very expensive vehicle. Many other dealerships offer that perk.

Was able to get my vehicle in the following day after calling for warranty repair. Service rep Kevin was great in getting my truck in quickly and, back to me after repair quickly, as well, later the same day as drop off. I was unable to get a loaner but, I was just very happy to get the vehicle in so fast

Everyone was extremely friendly. It was pretty bad outside so I called to inform them that the roads were a little slick and I was still coming so dont give my spot away. I was reassured that I was fine and even told to take my time and get their safely, that was something I really appreciated. Thank you!

Everything was ready before I got there. The signing of the paperwork was easy (although if we could do it through docusign, itd be even easier) and everyone was super friendly. The safety protocols were in place and followed so I felt very comfortable.

Had the best experience dealing with my brother Norris Jamil got my wife her dream car, in and out in no time highly recommended five stars all the way..

Tammy Keith was awesome to deal with. I will do business with her in the future.

Liked ease of scheduling appointment. Did not have to wait days to bring car in. Upon arrival at dealership I explained issue with car and my concerns were taken seriously and acknowledged. Communication regarding status of my vehicle repairs was good but could have been better. Estimate provided within hours of car drop off. Parts had to be ordered so car had to stay overnight, would like to have received call next day regarding how long repairs would take. Got call around 5:30 that car was ready but could not pick up until next day because I did not have transportation to dealership. Overall good experience.

Jeanine Bellman is the best sales person by far!What makes a dealership great is its sales and service personnel. I could go to any Chevy dealership and get the vehicle I want. But I come to Hamilton because Jennine Bellman goes all out to make sure I have great service and makes sure I get exactly what I want in a vehicle. She is friendly, professional, and accomodating.I would also like to say that I was very pleased to see the dealership was great at following safety protocals and protecting their employees and customers. This is not always the case in many businesses. I attribute that Hamilton carries the safety protocols from GM and 5-star ratings of their products into their business operations. Great job Hamilton!

Today may24th2021 I went to hamilton dealership for my ac recharged. Before they take my car they asked me if there any leaks on ac line I told I did have but it’s repaired already so they know there’s no leak to be fund but 2hr later service man came told me there’s a ac line disconnected witches is done by there mechanic so they can charge me extra $250 service charge. After service man explained me that issue I asked him to see my vehicle so he toke me to the shop and showed me where disconnected. Before I turned my vehicle in I made a video of under the hood there’s no disconnected line where’s he shows meI will recommend not to go to that dealership for service please be careful with your money it’s your hard working income

Excellent repair and customer service! As always, they explained the needed repairs to allow me to make an informed decision.

The service team took my concerns seriously and found the problem quickly. Kudos to Kevin and the mechanics.

Alex was great and went above and beyond what he needed to do. We did work with him for over a month to find the right truck for the right price. The day of delivery told us he saved us another 750 for a rebate that just came out as well. He couldnt get the parts we wanted to get for our new truck but was able to refer us to the right place. could not have asked for anymore more he did it all!

My 2019 Chevy Cruze was part of a safety recall regarding missing bolts from a start-stop accumulator. I had a scheduled inspection appointment and was serviced reasonably soon, even though the service department had a rush of post-holiday customers. The service staff were very courteous and effective in processing the customers. My car passed the inspection without needing attention and was released within an hour. I am very pleased with the quality of service I received on this and previous occasions.

I liked the fact I didnt wait forever to get my vehicle serviced. The employees were very professional. TY Roberto Baca.

I came into the dealership knowing exactly what I wanted and the folks at Hamilton streamlined the purchasing process to my exact needs. Very well done

Debbie English is a phenomenal sales person. She is personable, communicative, and goes the extra mile. I will be recommending that people go to her.

Anthony was very helpful in getting the car that I wanted at the price I could afford. Everyone was nice and friendly to me.

My appointment time was right on, and the people at the dealership were friendly and concerned about this ol lady who walks with a cane. They made sure that I did not step into any water on the floor or trip over any mats; plus. the cashier helped me get my Chevrolet rewards which paid for the whole service! I could not be happier.

Tim is a great service advisor!

Great experience from beginning to end. Bryan Pavlik did a great job helping me find the right vehicle to meet my needs and price!

I had an oil change and lube with tire rotation, two days later 3 of my 4 wheel center caps were gone and the forth cap had 4 of 8 cap nuts were loose flopping around I called the dealership and left detailed messages no return call yet will try again today

This dealership has been my goto place for 10 years. The sales, service teams have incredible customer service. They do whatever it takes to please.

Just bought my third vehicle from Hamilton Chevrolet. Ive only worked with Anthony Pellerito and hes been great. Easy to work with, looks hard for all the discounts available, and is an honest broker. Will definitely be heading back there for the next car.Patrick#IWorkForGM

Really great experience, helpful and fast. most importantly didnt feel like i was being sold anything i didnt need.

Quick, fast, and reasonably priced

Great communication. The staff is always knowledgeable, competent, and extremely professional. I started coming to Hamilton in 2017 and wouldn’t think to take my vehicle anywhere else!

My review is entirely towards their ebay sales department. Whomever they have running it should be fired..... incompetent doesnt give an accurate enough description. buy your parts elsewhere.

Alex was very attentive to our needs and made sure that my husband and I received his full attention. He was able to answer all of our questions in a timely and professional manner. He is very knowledgeable and made us feel like we are part of his family. We would recommend Hamilton Chevy and Alex to any and all of our family and friends.

We have been buying vehicles from Dan Dilay and Hamilton for the last 23 years. Dan is a great guy, very knowledgeable and goes above and beyond to make sure everything goes smoothly.

My salesmen Norris was great, it was a Good dealership experience, I’ve been to other dealers that just want to sell other add ons that are not needed, this dealer doesnt do that. Thank you Norris

Tammy made the leasing experience easy and a pleasure. This is our second lease with her assistance and it will not be our last.

Wonderful salesperson Debbie English knew all about the Colorado that I wanted, helped me order everything I wanted. Love the truck

Tammy Keith was very helpful and professional. Took care of everything in a very effidlcient manner. She is the best!

Service was excellent. Jeff was nice and so was Joe! Thanks for a great experience 👍

GM delayed my part to fix my car. I was told if I picked up my vehicle before it was cleaned GM would not warranty it. I have the voice mail. I am greatly disappointed with the service and the personnel. You have lost a customer.

The service and parts director Donna was amazing even though I did not purchase my vehicle from there she made me feel right at home I will definitely be coming here in the future.

Kevin was super helpful in getting my vehicle taken care of. He explained what was wrong and it was taken care of in a timely fashion. I honestly thought it would take a lot longer!

Debbie English is the best salesperson in the world. Youd be crazy not to go see her to buy a car. She listened to what I wanted and zeroed right in or what I should do to get the vehicle that I asked for.

Dan Dilay is the best, we have leased a lot of cars and two Truck, always been happy.

Treated my friend very unfairly. Would not recommend for those who know a thing or two about cars. You will likely be talked down to as if they’re the only experts.

Great experience working with Tammy.

Original interaction felt very transactional but upon picking up my vehicle, service advisor was much more personable.

Alex was amazing at making sure I felt welcomed and that I was getting the best deal on my 2021 blazer.

Service Mgr was courteous and helpful. The cashier helped me cash in my rewards points. I was very satisfied with experience.

Made me wait for over 15 minutes in the back and there were several people on there phones sitting around. ENTER AT YOUR OWN RISK. I walked out and the same people were still on their phones...Edit part. To the owner who left the response, its no big deal. We have people out here dying from hunger and being put out of their homes. I would rather you donate your time, energy and money into those matters than an able body person having to wait and having the choice to leave a dealership. I ordered my new truck and it will be here soon, im good. Please put your energy into helping someone who really needs it. You have a lot of people working there even on this past saturday, if I found no great customer service out of all of those people that were working then its not worth the trouble.

All went well our sales person Tammy was right on top with everything pleasant experience love my new Truck