We are the owner of a Fl condo and visited the Bethesda Porcelanosa and could not be happier from the day we visited. The material purchased was the most beautiful tile for both the flooring and shower.The salespeople were patient, extremely helpful from selection to purchase, to delivery and even return of unused material.Unheard- of !!! The installer recommended was a Master and could not have been more professional. The condo is now a masterpiece as a result of installation of Porcelanosa. Give them a chance and you will be pleasantly surprised. Abdel is the store manager and is amazingly talented. Ask for him.
The company is impossible to reach by telephone. Voice mail requires that one know the name of a person working at the showroom. Hardly useful if one wants to make an appointment or get information. I already bought several thousand dollars in Porcelanosa and had a simple question which now apparently requires that I travel downtown for an answer.
We have remodeled our 2 bathrooms with the help of Porcelanosa expert and designer Maria. And it was one of the best experiences ever. We are very grateful for all the help, advises, support and time that Maria provided and made our remodeling less stressful and overwhelming. We have shopped for tiles around but because of the great customer service and help with the design we didnt even wanted to deal with other stores or representatives. Maria also helped us with our 3rd bathroom remodeling a couple of years ago and because of her great customer service and support we returned back to Porcelanosa. Thank you Maria again - you are the best!!!! We definitely recommend Procelanosa to others!
Great selection
When we were dong our renovation a couple of months ago we went their showroom in DC to check their floor tile selection. They do have so many high end tile selection and its not so expensive at all. I would highly recommend them.