I purchased door hardware for a complete house remodel a few years ago. The experience in the showroom was excellent. The products are high end and service is great. A few weeks ago a door knob came off and I took it to the hardware store to replace the screw. They could not figure out what I needed so I reached out to Mike and Selena Weaver. She was really helpful and sympathetic. She had the screw shipped to me and then Mike Weaver made a video actually taking apart a knob in his own home to demonstrate how to install it. Now that’s service!

Very friendly and helpful staff and management

Wonderful staff who are an amazing resource for the specialized product lines they carry! We purchased a home with sigma fixtures and after several years developed a small leak. Mike Weaver helped us identify the parts of these fixtures that fail over time (like any product), how to locate replacement parts, and even tried to help us find a plumber who is familiar with sigma fixtures! I cannot speak more highly of Mike and the whole operation. We are so grateful for all their their time and assistance.

If you know or have dealt with Michael or Selena or any other team member at their store, you will know you are treated with respect, appreciation and care. Each and everyone of the team sincerely values your business and your time. They want to provide you with the best solution specifically for your needs, not theirs. Should you need any plumbing, decorative or architectural hardware, there is no better place to see it all. Makes it easy when matching door handles to cabinet pulls to bath fixtures.....

This is a good showroom with high end products. The staff is down-to-earth and very helpful. Thoughtful and not pressuring you. They even have a parking lot!

Time does pass so quickly and the people that have helped you enrich and enjoy life are rare. Two, my wife and I have known since 1985 are Bryce and Mike Weaver. They are like their Dad, friendly, knowledgeable, and helpful in fulfilling your wishes to make your home beautiful. Recently, we needed to repair water damage to our home and wanted qualified people to do the work and who were familiar with the quality the firm represents. Our contractor has done wonderful work and matches the quality of W.T. Weaver & Sons Inc. Problems, yes, not their cause, but, none the less, they went out of their way to help us solve them. I would recommend them to anyone who wants the step beyond in quality, beauty, service, and yes, fun.They are great and we will keep going back.

They are best for all your Baldwin locks and more sinks very beautiful store for all your Baldwin needs

Wonderful experience. Honest, pleasant and extremely knowledgeable.

Dont ever buy anything from these guys.I purchased fixtures/fittings from them for a home renovation. They recommended shower fixtures / hardware that, only 12 months later, broke, sending water cascading down the inside of a wall and through the ceiling of my living room. Repairs ran to the thousands of dollars.They took a long time getting me the replacement part, sometimes ignoring me completely. They then shipped the wrong part. When I pointed out how slow they were and how I got the wrong part, they were very defensive.The replacement piece had been in the shower less than a year before it failed again; this time I was faster to realize what was happening and I minimized the water damage (only minor fixes to the ceiling needed.) I am now replacing the entire shower fittings/hardware set they recommended, requiring me to knock through the carrera tile to do it. I wrote them suggesting they should at least refund me the cost of the replacement piece. They declined.

If you doing a renovation in your house or building a luxury house that the place to come ! Great place! Great people!

Excellent customer service ... very nice place and has a large stock of products ... regarding the location ... there is not much reference ... it is difficult to locate access unless you have more than one. ..