Ive been here a few times and always enjoyed it. Visiting during the pandemic, gave me a chance to see how good they really are and they did not disappoint! The service was great, the food was excellent and the system they have in place for ordering to reduce contact is fantastic. Its quick, easy, convenient and efficient! I hope they keep it in place once theyre allowed to operate at full capacity again.

I was introduced to this restaurant for the first time by my Cambodian friend. I couldn’t think what Taiwanese+Cambodian food would be, but I was happy to be there and tested a few dishes and a drink (Angkor WHAT) for our late lunch. I definitely will go back again the next time I visit DC and try more dishes. I love the environment and the restaurant is clean. I’m so happy and proud to be Cambodian! 😍🥰😘☺️😜

Great coffee and and pastry in the morning. The guys behind the counter always have a good vibe and make effort to make their customers satisfied. Excited to go for a lunch and dinner sometime soon. Highly recommend!

Really enjoyed my experience at Maketto. I have been wanting to go for quite some time. And I think they did a really nice fusion of Asian flavors with some modern ingredients. I will say everything tasted greatly but it wasn’t my favorite things I have eaten. The fried chicken was great but did have an overpowering flavor of fish sauce. The shrimp dumplings were amazing and the sauce was very similar to papaya salad, but I am not the biggest fan of ground shrimp. I think the beef rice was amazing out of everything.

We ordered the tofu basil dish and the sandwich and both were spectacular! Perfect for vegetarians and non-vegetarians. Both the dishes werent too spicy but the flavour was amazing!

I found out about Maketto on Instagram and was glad I made a reservation! My friends and i came on a Monday night so it wasnt busy. We were able to sit outside and when it got chilly, our server turned on the outdoor heater. We got the lo mein and the veggie spring rolls, which was delicious. I had so much lo mein leftover too so its definitely reasonably priced for a medium plate (Maketto splits their food menu by size of plate). Great Asian cuisine! 👍

We made a reservation and was seated immediately. The tables are separated enough and staff were wearing masks. The ordering process was super simple, scan the code, order and pay. The service was really quick. We got our appetizer quick. The staff were polite and friendly. If you get a chance take the out patio seating, the ambiance is very very good. Coming to the food, we got 1. Pork steamed Bao (5/5) the meat was grinded and the sauce with it was amazing. 2. Veggie spring roll (5/5) super crunchy with good amount of stuffing. 3. Sourdough Scallion pancake (5/5) great flavor and very good. 4. Soy milk and dough sticks (4/5) The sticksii were crunchy and the milk was warm. The first 3 items are a must. Coming to the main course 5. Maketto Fried Chicken (4/5) The portion is huge- feeds four people easily. The chicken was cooked very good. But the fish sauce smell is a tad bit more. If you are not a fish sauce guy don’t get it. 6. Wok fried noodles (5/5) a must one from the main course. 7. Spicy pork sausage and bone marrow (4/5) The marrow was super fatty but the sausage has lot of turmeric flavor to it which I was not a big fan. They nailed the appetizers but main course was not in the same boat. Overall a good place with lot of veggie options. Street paid parking is available.

I am definetely coming back to this beautiful gem. I wasnt expecting such an amazing experience of different spices,and flavors. One of a kind experience, prompt service. Very open lay out, perfect for dining outdoors. Im definitely coming back,again and again.

Amazing experience at Maketto, as always. The staff was friendly and welcoming, easily explaining the new QR code ordering system. And still attentive even though it is not the traditional service style. The food was phenomenal, Makettos chefs are truly masters. Their eggplant dishes never dissapoint, noodles to die for and an overall excellent quality and consistency with their food.I have been multiple times and the experience is consistently delicious.

Had an amazing experience at lunch today! The highlight being the shrimp dumplings, wok fried rice noodles with mushroom sauce & the melt in the mouth custard tarts. Big shout out to Jack! He went all out to make my birthday lunch so awesome & even offered us complimentary custard tarts. Will remember this meal for long time

So delicious, great portions, and ordering is so easy with the QR code and you order and pay on your phone! Beautiful drinks and delicious tea and coffee to end the night!

COVID friendly. Excellent flavors. Quick service. Outstanding CS.

The the passion and quality that goes into the small plates and drinks really shows; absolutely tasty and interesting!

Awesome atmosphere! Modern and classy. My friend and I ended up grabbing some drinks before the kitchen open at 11:30 A.M. I got the matcha latte with oat milk and vanilla, it was delicious and on the less sweet side, which is what I favor. For food, we ate the amazing and well presented Boa platter! I was on the more expensive end, which cost around $32. It definitely is enough to feed two maybe even three. There is a service fee, tax fee and always tip. A little bit more expensive but the environment and food quality is worth it!

Maketto has been one of my favorite spots in DC for years. Keem and the Maketto team made it so easy to choose their upstairs cafe and patio for our wedding reception. They went above and beyond to make it special and help us customize a menu, drinks list, an hour of live mariachi, and some easy decor. Our guests were wowed by the four course menu we selected. Thank you so much!

The Matcha Latte is perfect. The atmosphere is great. Will come again!

The best coffee shop, bar, retail store and Cambodian restaurant combo around. I work across the street and head over for coffee or lunch meeting all the time. The service is incredible and the ambiance is really unique. You can head here for dinner too and the food always delivers.

Cool spot on H street with a hip vibe. Awesome food, great tea selection, great collaboration beer Tuk Tuk. Definitely has a unique atmosphere. Duck confit soup was great even at 90+ degrees outside.

Did not even know that they had the rear patio let alone the elevated bit outside. So cute, definitely will be back.

I really only write reviews when the service is exceptional. Great atmosphere, very welcoming. They answered all our questions and took time to make sure we were satisfied. Special shout out to Danny who made our drinks and a bigger one to Brandon for servicing us through the entire process. The staff were all smiles, will definitely come back.

We had the Sourdough Scallion Pancake - super delicious mashed up ginger and scallion pancake in a yummy sweet/lightly spiced sauce. The tea was fresh and the pastries were tasty and memorable. Would definitely recommend for a nice brunch!

I was very pleased with the the experience. The food is very tasty. The menu was very creative. Our waiter was very helpful explaining the various choices.

Celebrated my SILs birthday. Stellar service, great wine, the food is amazing, and tables are spread out. We ordered way too much food but were not disappointed. Standouts were the two types of Bao, scallion pancake, fried chicken, and pork sausage/bone marrow. Drinks were top notch! We will definitely be back.

Is this a clothing store? Is this a restaurant? Is this a bar?Im still not sure what that classification should be. But Ive enjoyed many things they offered. Really great taste at pretty reasonable prices on the food. I recommend going on a weekend when their version of a dim sum service menu lets you choose from many offering. Great food. Great service.

The vibe, the food and the drinks were amazing! Highly recommend, and will back soon!

Mr.Bruner -Yang had me with the delicious ramen at Toki Underground. Maketto is an entirely different, wonderful, and new experience. When you walk in the vibe is modern zen. Clean lines, lots of light, and delicious aromas.We were lucky and got the top floor to ourselves. The contactless ordering and diligent staff make the experience worry free. The food was DELICIOUS!!!! That sauce for those soft pillowy pork baos needs to be bottled and sold. The scallion pancakes were crispy, oniony, savory bliss! The chicken wings we the absolute definition of umami and the spice sneaks up on you in the best way! If you are a fan of drunken noodles try the drunken shrimp fried rice, it was so light and fluffy with plump juicy shrimp ! It had just the right balance of flavors especially with the sauce on the side! The fried chicken with five spice caramel had a crispyness that all chicken should aspire too! We will be back again and again ! Also, applause for the staff and culinary geniuses who carry out daily service, Bravo!

The dim sum was great. The Sunday brunch menu is a selection from all their menus, so you dont need to order dim sum. However, the dim sum was my favorite. Both the shrimp dumplings and the vegetable gyoza melt in your mouth. The service was superb. Two different servers helped us. Food was brought out as it was ready. This was nice since it split it up into multiple courses, like traditional dim sum. I loved the vibe and the music. Will definitely keep it on my short list for brunch.

Great atmosphere and the small plates are to die for. Signature drinks are on par. The wok fried rice noodles were drowned in soy sauce and way too salty, plus they forgot to add the pork. Not sure I would come back again to for full dinner. The bar and light fare is the way to go.

Great place to grab coffee, work, have lunch, happy hour, dinner, etc.I go in the morning, open a tab and dont leave till evening. The staff is beyond exceptional.

Probably the best vibe of any restaurant Ive ever been to. Amazing food, drinks, coffee, tea, music taste (lots of Dilla) and a fantastic ordering system. This is the restaurant of the future.

Nothing fake here. Just true, sincere, passionate food. The flavors and quality blew us away. Wish we could have sat on the patio, but inside was special, too. The display of books, skateboards, records was a peek into your soul... the whole experience is a journey into your soul. This experience inspires patrons to love as generously and boldly as you.

Best Lo Mein with pork shoulder ever.Keep up the good work! Cant wait to eat here again!

Solid experience at maketto - the cocktails are very good, recommend at least two. The pork buns are delicious, great texture/meat ratio and bbq was delightful. The lo mein was super flavorful, not your typical take out lo mein and bbq pork was on point. Could’ve been a bit more tender. The gruyere beef chili dish was also excellent. Fried chicken had a bit of fish taste to it which isn’t ideal for me but otherwise was good.

Been craving steamed pork buns so got carry out. Great food! The exterior tripped me up because of the wall of shoes, but the back patio looks very inviting.

I wish I could give this place more than five stars. We went here for an anniversary lunch since we went to Taiwan on our honeymoon and Cambodia on a previous anniversary. The food is absolutely amazing and the service was fast and friendly! Theyve got a delightful, shaded patio with murals and comfy outdoor seating. Contactless ordering was super simple! We had the pork bao, sourdough scallion pancake, spicy beef rice bowl, Cambodian noodle salad, and the egg custard tarts. We also appreciated the flat and (complementary) sparkling water on the table. Id recommend all of the dishes we had and am excited to go back and try more of the menu.

My favorite casual dining place in the city. Very relaxed and inviting atmosphere if you’re dining in, easy ordering system with consistently quick service. I’ve liked every cocktail I’ve tried, and as someone who eats a lot of chicken sandwiches the Num Pang Sandwich with chicken is crazy good.

Always fantastic, I love this place. Ive probably had half of the menu at this point. The only thing I dont love is the cauliflower and some of the specialty cocktails (I love the Angkor What? cocktail though). The pork is excellent (if you get the bao platter to share, order extra bao). Great coffee shop earlier in the day too. Plus they are involved in various community supporting initiatives. Highly recommend.

Amazing spot all around. Bold, opinionated dishes and amazing people behind it all--a comfortable and inclusive place to eat well.

I thoroughly enjoyed the relaxed but upscale atmosphere of this place, along with the attentive knowledge staff and innovative menu system. Definitely a go-to for a date night or casual drinks with enough portions for another meal! Hope to visit again when Im back in DC.

One of my favorite places to do work during the day or to have dinner. I love their menu selection. I get something different every time and love it. Its definitely an H St. gem

I loved the food here and the servers were so nice !!!

I wish I could give this place more than 5 stars!! This restaurant is absolutely amazing. The food is modern but pays homage to classic Cambodian and Taiwanese flavors and cooking. The staff are all so friendly, it truly is an unforgettable experience when dining here. I wish I could eat here everyday! This week I am taking a trip to dc from Philly specifically for the purpose of eating here. This restaurant will not disappoint; it is a must-try when you go to the area!!

This is a very unique restaurant in the district. The breakfast is great and the dinner is ever better. It has second floor balcony type seating it has a very nice patio. It has two bars. Excellent tea and coffee. They also sell Maketto merchandise, gear you can only get here so if youre into fashion this is also a cool place to visit. They host events here as well like art shows, photo shoots and concerts. This is one of my favorite restaurants in Washington D.C.!

Great food and cocktails. They have happy hour specials at the bar which sounded worth trying, you get a dim sum with your drink. The bone marrow and spicy pork was delicious, as well as the Crystal shrimp dumplings. They were out of the lamp noodles which sucked but we will be back to try. Our waiter Dante was great and very knowledgable accommodating. Also the cheesecake dumpling was awesome, and I am not even a big cheesecake fan! Definitely worth stopping in.

Super cool place - neat little store with awesome Asian food. Everything was really fresh and flavorful. They have a nice outdoor patio and its very casual and low key.

Absolutely unreal. The flavors. The dishes. The cocktails. The service. Everything just feels so good. Such an enjoyable place. Can’t get over the food. It was so so good. Every dish. Mind blown. Thank you.

Very nice place, food is okay, great service, see you soon again.

Went here for the Sunday Dim Sum brunch and was not disappointed! You order dishes family style and can share them with everyone at the table. There wasnt a single thing that we ordered that wasnt absolutely amazing. Would definitely recommend the fried chicken!

They are amazing as always and doing a great job with covid protocols. For the inside tables there are tall dividers between tables and outside is gorgeous and properly spaced. Food is superb as ever and the cocktails by Danny are sublime. Felt like 2019 in a good way (but not too busy either)

Great restaurant!!!Great food and staff with a hip atmosphere.The drinks at the bar are a little pricey but very good!Make sure to try the Taiwanese fried chicken and the Roasted Red Pork Bao Platter. And for dessert make sure to get the pineapple upside-down!!! Its so good with so many flavors mixing together, the perfect salty sweet zesty dish. Everything was very good with unique flavors.Make sure you get a reservation ahead of time

I can’t appreciate this restaurant enough. Their food is surprisingly very authentic! They are always crowded so I’ve been dining at the bar. Their bartenders are awesome! If you crave authentic chinese/southern-asian food, you’ll love this place!

This is one of my favorite places for Asian fusion food. Chef’s kiss!

It was finally nice to see Maketto recognized by the Michelin Guide in 2020 (even if was only in the “Bib Gourmand” category. The reviewers nailed it when describing Maketto: its the love child of the hip gods of fashion and food.I first became familiar with Erik Bruner-Yang in 2012 when Toki Underground had exploded onto the scene. There was finally a spot that served DC’s void for quality ramen and it did it all while playing highly curated tunes in a chic, punk-inspired bungalow.When Erik had just opened Maketto in 2015 with the help of Fundrise (a democratized real estate company) I was able to sit down with him to talk about the experience and about the future for Maketto.Not only are you getting a top notch interpretation of Cambodian and Taiwanese cooking, but Maketto is so much more.It’s a 6,000 ft. communal marketplace that features high fashion, craft cocktails, some of DC’s best coffee, an events courtyard, and a roof deck. It’s not just a restaurant, it’s a living, breathing part of the community.Erik and the team have always branded Maketto as “your home” and it truly is.(P.S. - Last photo of Jazz recs from superstar bartender Mr. Rob Stokes of October 71 - always a pleasure!)

I love this place! Im a first time visitor but the atmosphere of this restaurant/bar/cafe/store/outdoor venue has me hooked. Its a kind of black street culture meets Vietnamese vibe in there. The staff is friendly, merchandise is cool, and the food is good. Highly recommend if you want a chill environment and a unique lunch experience.

Came here on a recommendation from a friend, today 7/24/2021 @ 6:10 pm. Im here from New York just taking in the sites.No sooner do I walk into the restaurant, the greeter begins to tell me that dogs are not allowed, when my son points out to him that it is a service dog. My dog has all the credentials to prove that he is a service dog. He then tells us to wait a minute and goes to speak to whom I believe to be the owner of the restaurant.Mind you this is a two floor establishment and is basically EMPTY.But now the greeter returns to tell us that they are completely booked and would not be able to seat us till after 9:30 pm.This was simply a very clear act of discrimination against a person having a service dog with him.He clearly could have sat us down on one of the many empty tables, but chose to give us this lame excuse to have us leave.Please I ask that you not support this establishment, and I hope that eventually someone locally will file a suit of discrimination against this restaurant.

I always take people to maketto. & they love it. The staff is so cool and most importantly the food is so flavorful. I recommend the spicy tofu basil dish and the duck soup. haven’t tried too many cocktails here but the blood orange beer is tasty.

I love Maketto! Their food is great tasting and quality. I have ordered food from them online recently and was happy to receive the same quality as when Ive dined indoors, HOWEVER, the aluminum containers that are used to package to go orders isnt super ideal. Since the food is piping hit when it is transferred into the aluminum container my food took on the taste of aluminum. Wasnt as enjoyable for me to eat. Could you all think about getting eco friendly packaging?

Delicious. Stylish. What more do you need?

Great atmosphere with friendly staff and the pastry and coffee was good too. Would stop here again for sure!

Ive come here for dinner several times and its excellent. Its asian fusion and Ive never left disappointed. This trip I stopped by in the morning to go to their cafe and was pleasantly surprised by it as well. I was meeting a coworker and stayed for a while. Plenty of space to spread out, all the orders were put in by an app and the staff brought them very quickly. I had a flat white that was very good, and ended up getting a drip coffee after I finished. The drip was more of a light roast and, while I normally prefer dark, I enjoyed it as well. You can tell they use good quality, fresh roasted beans.

Great place to expand you taste pallet.I like their online order system. Just make sure to complete your order and confirm your open tab, or you will wait for your food.

Listen up. I came here twice in the one week I was visiting bc I had to try more of the menu. I love that they have some dishes I don’t encounter anywhere else like the pidan tofu (not for everyone) and soy milk and dough sticks.I’d also recommend the strange flavor eggplant. Maybe the fried chicken (good but not mind blowing and IMO not worth the $28 though they give you two large pieces).Avoid the leek and mushroom bao (mediocre) and wok fried rice noodle (not very flavorful).

Really good food, everything comes out super fast, will definitely return

One of the best restaurants I have had the chance to visit in DC. The food was very flavorful, the cold brew as well, and the outdoor space is amazing on a sunny lunch break and I expect it to be even prettier on an evening visit! The staff was great and the prices reasonable with regards to the quality! Will definitely visit again!

Dope spot with a cool outdoor space. A unique combination of restaurant and sneaker/clothing shop. The wok fried noodles were alright, a little bland in my opinion. The Taiwanese fried chicken was 👌, good flavor and crispy.

One of our favorite spots in DC. The fried chicken is unique and one of then best.

I love Maketo. Above everything the staff is exceptional. The place is welcoming and comfortable, and it has a great vibe. And of course the food is on point, and if it ever slightly misses the mark... again, the staff is there to make it right.

My wife and I are visiting DC and we had high hopes. The Spicy Beef and Rice bowl and springs rolls were AMAZING! But everything else we had; Vegtable Gyoza, Soy milk and dough sticks, and Crispy Gruyere Dumbling were maybe an acquired taste, but me and my wife did not like it at all and would not recommend. Food was hot and ready on pick up.

I spent four days in DC and this was by far best meal I ate. We ordered a plethora of items, ranging from pork buns to lo mein and scallion pancakes to gruyere dumplings. The service was quick and efficient and the atmosphere was perfect.I browsed some street ware after and went record shopping after my meal. The perfect combination under one roof. A must visit for any resident or visitor of DC.

How does this place have a 4.5 ⭐️ review?! I was so excited to try this place but we (group of 4) could not eat anything we ordered! The bone marrow with the spicy sausage had a weird taste to it, the shrimp dumpling had a fishy taste (no not the sauce but the shrimp in the dumpling itself)...the fried dough sticks with the dip had zero flavor! Drove down to have a date with my mom and my kids and we left hungry.. stopped by a pho restaurant on the way back to make up for the disappointment. I hate giving bad reviews especially during this time but we just could not enjoy anything..

Went here for Valentines day because my girlfriend loves Asian food and it was exactly what we needed the cocktails were awesome and the vibe even better. Exceptional service and would highly recommend for any occasion even if Maketto is the occasion. I described the infusion of cloths and fashion as like the coffee house and art thing but better.

Maketto made the best flat white Ive had in the DC NOVA area so far. Excellent coffee, cool ambience, highly recommend!

Not sure what the hype is here. The xiaolongbao taste pretty good and the lamb noodles look really yummy

I dont hand out alot of 5s, but this place has earned it.the service, atmosphere, and food are all top notch.great flavor, perfect portions, are just a couple reasons why I enjoyed myself.they have plenty of options for the plant-based diet..will visit again.

Very chill atmosphere, clean and spacious, great pork buns, the only complaint would be how easy it is to miss from the street

Great place to a quick outdoor meet up. Online ordering and they bring it to your table. The apple soda was great!

Love this concept store! Boutique retail shop with a bar, coffee shop, and restaurant integrated. There are many seating options downstairs, upstairs, and outside. The food is vietnamese inspired and was really good. The iced coffee was great too.

Great food and atmosphere.

Food is sooo good! Atmosphere is chill, drinks were nice. A must go!

Really cool place and the food is spectacular

Hip place to hang and eat. Modern/Chic/NYC street style. Instagrammable to say the least. Cafe upstairs with a variety of seating options. Theres a nice back area that is ideal during warmer weather. Good veg options, but wish there was more. I know the menu changes quite a bit though. The brussel sprouts are amazing - the sauce is incredible. Leek buns are yummy too.

As a morning cafe, 5⭐. Great americano & cold brew. Fresh pastries 🥐. Friendly service, comfy atmosphere. WiFi ✔️, but can be frustrating and weak. Only trick is finding the place (maybe a blessing; hidden gem).

We had a super tasty and fun dinner. The rooftop is beautiful, and we loved the contactless ordering options. Make sure to check out the vending machine on the roof!

Great food and service! The place must be great for having brunch during summer

Love this place. Spring rolls are the best Ive had. The staff is very competent and friendly.

Came to Maketto with a friend for dinner. We went with the tasting menu, so tried out a few different things. Many of the dishes tasted quite authentic! The bao and snow peas were especially tasty and reminded me of home. And I cant forget the cheesy dumplings we had - just wow. We also had the fried chicken and desserts. Oh my - the bananas foster!! So good! And the egg tarts too! Overall, a great experience and will definitely be back to hang out at the cafe upstairs.

We really enjoyed the dim sum brunch. Save room for the fried chicken!

This place is neat....The storefront looks like a trendy clothing store, but further back is the dining area, and upstairs is the cafe. The strawberry shortcake donut from the cafe is dense and delicious. The fried chicken was pretty tasty too, as were their other dim sum items.

Food is delicious! If you like Bao, then their pork boa is a must. Perfectly fried vegetable spring rolls, and a great selection of drinks and cocktails. Minus one star because the app they are using for orders (sot down meal) automatically adds a 20% gratuity. I prefer to be able to tip in cash.

Part boutique, part East Asian/dim-sum place, 6/5 stars!Excellent food for our Valentines Day dinner and immensely helpful and personable service! We ordered several items from the standard dinner menu, including the fried chicken and the braised pork bao, and were not disappointed in the slightest. The portions are perfect for the price point and the cocktails were exactly what wed hoped theyd be. There was a pre-fixe menu with a ton of options, but in the end I felt I wanted the braised lamb noodles stumbled into a dish unlike any Id had before. Well be back bringing friends and trying everything we didnt eat on the first go-round.

Don’t usually do reviews but this place was too good to pass up. Must visit in DC!

Such a creative place. The food is delicious. Obviously the Taiwanese fried chicken is amazing but this curry pictured might be the best curry Ive ever had.

One of the best Asian food in DC

Amazing restaurant, cafe and shop all in one! Definitely the coolest place in all of DC.

Incredible space. Great staff. Cool vibe.

Updated Feb 12, 2017:Back after several months for a coffee. Presentation was excellent, clearly an area where Maketto wants to make a difference. Coffees came with a mini-cup of sparkling water (not sure if necessary, I dont drink sparkling water). Ordered my usual soy latte, it was ok, a bit watery, but sufficient. The price is a deterrent, however, to making this a regular coffee spot. It is one of the most expensive coffees in the city - $6.05 for a soy latte! (TCB on 17/M by comparison is $4.88).****Excellent Asian cuisine, one of the few in DC. Enjoyed the crispy dumplings, wok fried noodles, Chinese broccoli and fried chicken. Concept of the restaurant is also interesting - modern, part cafe, part bar, part restaurant, part clothes store (!). Definitely worth checking out!

Got lucky to catch HH at the cafe/bar on the 2nd floor and you get a choice of an app with every drink you order!Worth a stop in, maybe not so much for the Xiao Long Bao dinner series but the regular menu items were pretty yumm! Hoping to try this chicken dish that pretty much every table was ordering one.

Ill start by saying that the food is tasty, albeit pretty expensive for the portions.But the real reason I gave the place 2 stars is because of two things, one the restaurant has complete control over, and one the restaurant chose to do nothing about.The ordering system was designed (poorly) for the height of covid. Everyone scans the QR code and can review the menu from their phone, and order from their phone. But then that means everyone at the table has to set up their own payments, and it really just makes dining as a family more difficult, no option for communally ordering for the whole table and paying at the end. And, cause its 2021 and people think they are justified charging for everything, this system that makes life more difficult charges a fee for every item ordered, and then gratuity is automatically included on the bill. So in practice you are charged a fee to use a system that removes the waiter from the dining experience, and then you are forced to give a set tip to the servers that have done the bare minimum of service. Frankly, I think this practice hurts the waiters, everyone I know has been tipping above and beyond as a recognition of covid. But when there is mandatory gratuity (which really should just be factored into the price of the food so as to not be purposefully deceiving), it takes away my incentive to leave what would have been a larger tip. Our waiter did his best impression of a pre-covid server and that was very much appreciated, and with that effort he should have been given the opportunity to get a bigger tip, but the restaurant wants to try to sneak charges in instead. The ordering system is a huge detraction from the dining experience, and dining out is as much about the food as the experience. Hopefully Maketto will realize this soon.Second was an incident that occurred which was beyond Makettos ability to control, but their reaction to it was not.A homeless man, who appeared to be mentally unstable came into the restaurant demanding shoes. The staff allowed him to have free reign for minutes, and only when he got within two feet of our table did one member of the staff actually step up and do more than threaten to call the police. It was a difficult situation, I acknowledge that, but there were numerous staff members who walked away, and left their customers exposed. I had to be ready to protect the members of my family cause the restaurant was not going to do anything with the angry and increasingly aggressive homeless person.All of that situation was difficult, and I was disappointed the staff did not react better, but I do know it is not a situation that they were likely trained for. Still, poorly executed by them.However, where they truly failed in their service was after the homeless man made his way out of the restaurant. There was no acknowledgement from the staff, no apology, no checking in on their customers to make sure they were okay or remained satisfied with their dining experience. The term service industry did not apply that night, and the premium we paid for the privilege of going out to dinner was not worth the experience. I hope management/ownership reviews the circumstances and improves the dining experience for future customers, because the place and people seem otherwise great. But as it is, I have no desire to go back and cannot recommend the restaurant to anyone.

GO! Stop reading reviews and just go. You will love it

The menu was varied enough that everyone found something they liked, and while it was expensive for us, it was decidedly a decadent dining diorama. Delirious denizens dined and drunk derisively