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Advance Auto Parts
1314 Franklin St, Waterloo, IA 50703, United States
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Advance Auto Parts
Comments
Za
Review №1

A little expensive but overall good parts selection. Each store is different but this one could use a little more knowledgeable employees!

Do
Review №2

We went in & were immediately greeted. We told them what we needed & he went & showed us exactly what we needed. Clean & well organized, if they dont have what you need they will tell you other places to check for it. Great employees.

Br
Review №3

Went there to get drive shaft for wifes van and was told I would have to get it from dealership. They could not order. Guy just stood there for five minutes staring at computerWent to one advance on San Maran drive and had it next day.

Ta
Review №4

Great customer service everytime, Quick to help & always gives me good advice.

Ju
Review №5

Some of the nicest people youll ever meet on and Franklin

Ta
Review №6

Present to you the best automotive service in the industry

Ke
Review №7

Good place, always glad to help you out

Da
Review №8

Really knowledgeable people. They are always busy and you can expect to wait a bit. They have a full staff every time I am here, they are just also full of customers.

D.
Review №9

Dont make spare Keys

R
Review №10

The staff at Advance was very professional and knowledgeable.

Ar
Review №11

The lady is a very rude that works there and says Prejudice remarks and its kind of ghetto in the store but they have your part half the time.

Ke
Review №12

Always get what you need quick and easy

FL
Review №13

They literally have Everything you need

Cu
Review №14

Helpful friendly staff. Have not had a bad experience with this store

Yt
Review №15

They had excellent customer service skills (Tyler)

Da
Review №16

I would have given the store zero stars if it was an option. I was given the wrong bulb according to there system but they would return it because I had opened it. Told me I should have pulled the old one to compare before I purchased. Taking no ownership at all that there system is wrong. I will never do business again with this store. Dave the manager was rude!! Acitng as if I was trying to defraud him out of a 7.99 bulb.

Ot
Review №17

Used to be better when I was a kid..still good place to go

Aa
Review №18

Very friendly and knowledgeable General Manager with an amazing staff. Great prices.

Bl
Review №19

Great service and wonderful host

Sh
Review №20

The lady who was working when I qeny in this morning to buy wipers was awesome and super nice. She showed me how to put my wipers on and then made me do one myself so I actually knew how to do it from now on. Im glad I stopped at yhat store this morning.

Ro
Review №21

The guys were very helpful!

An
Review №22

Good service, and theyve almost always got a part that will work.

Pe
Review №23

Not so good

Sh
Review №24

If I could give it 0 stars I would. Shelly was extremely annoying and weird. Very rude too, even making comments about retardation ****ALL RIGHT IN FRONT OF THE BOSS****. My boyfriend and I were obviously uncomfortable but she just kept on going. The boss did and said nothing at all to stop her behavior. Right after leaving my boyfriend and I both said to each other ***WE ARE NEVER COMING BACK EVER AGAIN***, which is very unfortunate because it was so close to our home.

Jo
Review №25

Close to where I work so I always go there.everybody seems to be very helpful and knowledgeable of the questions I ask

Ri
Review №26

Fantastic! Great and friendly help from the employees. The manager she deserves a raise.

Te
Review №27

Got almost everything I needed if I wouldnt forget one thing. Lol

Br
Review №28

Everyone has great customer service.

Da
Review №29

Fast amd friendly service. They had the light bulb I needed

Ka
Review №30

If they dont have it they will order it for you. Orders usually come in before thwy say. Ive been to other places that would not do thay for me. Oreillys told mw to go to a junk yard

Jo
Review №31

Extrenely friendly staff, great prices, etc but the main thing is friendly staff

Nu
Review №32

Excellent customer service and super friendly staff. If they don’t have a part they work hard on getting it for you.

Ka
Review №33

Man store

To
Review №34

Not bad good service nice help

Sh
Review №35

Great customer service

Je
Review №36

Got my parts Cheap and fast

di
Review №37

Found everything I needed and helped with getting parts in and sent to right people to fix what they couldnt thk you

Am
Review №38

Always got it if autozone dont

Ma
Review №39

Good parts for a part store

sh
Review №40

Prices are way way way to high

Jo
Review №41

Very nice and helpful staff

Ha
Review №42

Nurudin helped me out buying a lot of parts to get

An
Review №43

Always get my parts here usually

Tr
Review №44

Workers are very helpful

Jo
Review №45

Waste of time prices crazy

Va
Review №46

It was great!!

Ro
Review №47

Freindly service

St
Review №48

Good friendly ppl, & have almost everything

Ke
Review №49

Rude employee named Shelly.

To
Review №50

Nuno helped me out

Sh
Review №51

Bad customer service

Ti
Review №52

Good

Sh
Review №53

Wasnt there!

Jo
Review №54

Love it

Ke
Review №55

Helpful

Co
Review №56

Nice place .... beautiful ... att ... Enrique retamoza lugo

Information
13 Photos
56 Comments
4 Rating
  • Address:1314 Franklin St, Waterloo, IA 50703, United States
  • Site:https://stores.advanceautoparts.com/ia/waterloo/1314-franklin-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 319-226-6302
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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