I feel that metro does try to get as much from every transaction as possible. I see them actually worth the cost as they are doing their best to help sustain our environment

My son took his car there several months ago and the worked on his transmission for around $2,000. Since then he has had to take it back twice as it wasnt fixed correctly. This last time he took it there 3 weeks ago tomorrow. He made an appt. As of today they have still not worked on it! Keep saying we will get to it. Not the right answer.we have called numerous times and went down there. They know they arent getting paid to fix what should have been fixed right the first time so he is being jacked around. Would never recommend this place. My son relies on his car for work. He has had to get rides back and forth. He does not have the money to pay someone else to fix it.

They did my repairs in a very timely manner. Even saved me money by making a repair that didnt take a part I had already bought to replace. A little computer reprogramming and it was fixed as opposed to spending a couple hundred for the part and the labor to put it in. My car has been running perfectly since I been there and I couldnt be happier. Usually women get the short end of the stick when it comes to mechanics. I can honestly say I have been treated nicely and have got everything I needed here for a very fair price. Will be returning if anything else arises.

Great mechanics with great experience and prices. Highly recommended 👌 👍

Roger Klingfus runs the most reputable auto repair shop in Waterloo.

Ive brought my car to fix here numerous times . Hand spent 100s of dollars for tows and them to fix it . Not even 2 days ago had my car fixed here AGAIN and not even 24 hrs later it wouldnt start AGAIN. At this point I just want my money back and I will go else where. As a single mom I cant afford to keep asking for rides, paying for tows and paying for a car to get fixed when they are not fixing it right . Its beyond stressful and frustrating

Great employees and I will be back if I need them again.

This is the most honest shop I have ever encountered!! Knew I had a transmission issue. Turns out I needed a replacement. Told me to check if under warranty with the dealership. Turns out it was covered. They just saved me thousands! I couldnt be happier I took my car to them

Roger Klingfus always has time to listen to me and get my vehicles in for a free estimate. He takes the extra time to explain what is needed and answers all my questions. Roger and his staff are friendly and professional and they are never pushy. They do what needs to be done and they dont try to sell you on something you dont need. I have recommended Metro Transmission to family and friends. They are my go to fix it shop on all automotive repairs.

Very inexpensive, they dont sell you repairs you dont truly need. Roger and his staff do good work and stand behind it.

Metros owner Robert is a hard working, honest, and dependable mechanic. This is so far and by far the best mechanic in all of Waterloo and surrounding areas (maybe all of Iowa). Just keep an eye his employees- theyre not all as trustworthy as their boss.

Always helpful great local business

I had learned that there was a problem in the transmission of my sons car. I spoke with someone in the phone explained that the car was 23 years old so really did not want to drop to much into the car. They located the problem and ordered the part from out East somewhere. Yes it took a bit to get the part being winter and storms the week it was to come in. Also on back order first. Over all though well worth it if you can wait. Car was repaired for total of 360 including tax and labor. They will have my business again if needed.

I brought my car in and told them I agreed to pay the $1800 or $1500 for a rebuilt transmission. They told me they would need my car for four days. On the third day, after I rented a car, they still had not even touched my car so I continue to pay for the rental and finally on the fifth day they offered to change my transmission fluid And since I needed my car back and they then informed me they had not received the rebuilt transmission at this point so I had no alternative but to pick my car up and wait for them to call me back when they finally did receive the rebuilt transmission they said they had ordered for my car. I picked my car up and paid $150 to them and in addition I had already paid out several hundred dollars for a rental to use during the time mine was supposed to be fixed. All in all I got my car back and it was doing the same exact thing since the rebuilt transmission was never installed and they informed me they would call once they received it and they still to this day have never called and that has been well over a month ago.These people are not honest I don’t know what their agenda was but it obviously was not to put in a rebuilt transmission into my car even though I had the cash in hand and was willing to pay for it. Somebody on that and is very irresponsible and I wasted about $500 between a rental and a transmission flush and steal my car is doing the same exact thing as it did when I brought it to him the first time. What a waste of time, a waste of money, a waste of phone calls, and again gave my trust somebody in that business that I thought was telling the truth when really it was just a scam.

Really nice and good job!!!

This is a business run by a man that has been fixing cars for s very long time. He staffs a couple mechanics that have been with him for years. Prices vary but one thing you can count on is that Rodger (Owner) will stand by his work.Ive been taking my cars there for at least a decade.

I have been taking all of my vehicles there since I have been driving, and I would agree that its one of the most honest repair businesses! If you ask questions, Roger will explain and teach you. Love them there. The office clerk is fun and enjoyable too.

Honest!Easy to deal with!

3rd strike and Im done, have had repairs they fixed go back out or worse. Took my truck in for a driveshaft issue, only to pick it up and find 2 brake lines damaged (never had issues) and my brand new oil filler cap swapped out for a very cheap one. Claimed issues were not them and they were not responsible. Driveshaft still having same issues. The $ saved going through them not worth the headache and future issues.

Great customer service and handle my car with care.

Walked in through the front door.. No clerk was inside the office.Mechanics seen me standing there at the glass, and kept ignoring me til I left. I will note I only seen the 2 mechanics in the whole building. One was checking out an old 55 Belair. Not taking anything apart just examining for an estimate. So it wouldnt have been hard or bad service to walk up to the counter to assist me. Only excuses I can think of for that is, maybe on a time crunch or just his love for that model pushed customer service aside. .. would I try one more try to obtain their service, yes.. they just seem under staffed .. 2 guys one garage 20 cars in the parking lot to fix and look at.. great hours of pay I guess .. best of luck in this heat

Thank you for the great service. I had bids from so many others and Metro did the job for half the price. Very fast and friendly and affordable. METRO IS WHERE TO GO....

Always helpful

Honest service done right..very comfortable knowing that Im getting the straight story here.

Have been treated fairly and always good service.

Have had only good experiences at Metro. Fair pricing and work is done in a timely manner.

Good service good prices waiting room could use a good cleaning but those service makes up for it

Great place to have your car repaired, one of the few repair shops that will talk to you about what needs to be fixed.

Took my daughters van in for a tune up, new coils and wires charged her $300 and she went to work that night and and the check engine light came on and its miss firing again. She went in today. They gave her a loaner vehicle that was worse than the vehicle she left there it felt like a death trap vehicle. They got the check engine light to go off, said its carbon build up and the check engine light came on again 3 blocks down the road, when we left. Totally worthless mechanic shop. Dont go there.

Awesome affordable service every time I have taken my cars in for repair.

Super affordable and knowledgeable mechanics although they arent great people persons haha, but thay did a great job!

Awesome work

Metro has been real helpful when it has come to repairing transmissions for my business. Thanks Roger and crew!

These people only want your money, they have no idea how to properly fix anything. Had to take my car back three times cause they didnt fix it right the first time.

Great place to go fairly cheap.

Great service for a fair price.

Horrible, Major problems I wouldnt take your car to Metro.!!!(They may act like they know how to fix the problem...but they dont). horrible service Ayee!

This is the only place we will take our vehicles. We have had nothing but good, honest service from them and recommend Metro to people all the time.

The repair may have taken a week longer than they said but hasnt leaked transmission fluid since I would recommend them

This place is a joke. Hopefully you know a lot about cars or else they will just charge you a bunch of money to fix things that dont even need to be fixed. Never taking any of my vehicles back here.

NO GOOD DONT FIX CAR!!!!!

Charges too much for labor