They are the kindest team and just made it so easy! When I drove up they had the SUV out and all the paperwork printed ready for me to sign. One of the easiest transactions I’ve ever had! Thank you for your help Stephen Holub and Jan!

After trying multiple times to buy a truck in my local dealers without success, I decided to search nationwide. Even tho the truck was 950 miles away, I started the buying process and Community Buick GMC really impressed me!Starting with the managers Tom and Ian they went the extra mile to make it happen.Logan the salesperson is very patient and really helpful, he is truly great at his job!Eric from finance was able to explain every detail of the process and when I got there he had everything ready for me to sign with no changes or fees added, everything was just perfect!Thank you so much!

Austyn and Molly were great to work with. Had numerous questions about the vehicle before we drove 5 hours to see it, and everything was answered quickly and professionally. We were very pleased with the condition of the car and the whole sales/finance process, no pressure at all. Would definitely make the drive again!

Everyone was very pleasant to deal with and got me in and out in a timely manner.

I had my engine worked on here.... while traveling through VA I was quoted 31K by another GMC dealer.... after I got passed the shock, I nursed my truck back to IA. Neil in service department at Community was very professional and after a thorough review of my engine, I walked out a very happy customer and pain under 8K.These guys are amazing! They now have a lifetime customer with me.

We were traveling to MN and made a detour to look at a car, which we ultimately purchased. The sales and finance staff were so responsive to our situation, and we were in and out in a little more than an hour!! We were so impressed - thank you for making this such a pleasant experience

I had my oil changed the other day. They came to my house to pick my vehicle up and brought it back to me. It was easy and smooth, and lots of communication all around.

Today, the kindest young woman, named Beth, helped an elderly, out-of-town woman get into her car simply from the kindness of her heart. The woman, who has Onstar, left her phone & keys in the car. The woman was not bright🙃!! Frantic, she called McGrath Buick, to see if they offered that service. Beth answered, called Onstar & had the car unlocked remotely. This woman has never purchased a car or service from this dealership, but nobody cared or charged; they just took the time to help a stranger because she needed it. Thank you, thank you again, Beth and McGrath Buick.Pat Greenley (the not too smart one)

This is my 2nd truck I have purchased from this dealership, I can say that they are wonderful to work with. My experience was extremely wonderful. From sales to service, they do a outstanding job taking care of the client. I will no doubt come back for my 3rd truck. Tom, Ashley, Eric, and Laura it was a pleasure to work with you. Look forward to working with you on my next purchase. I highly recommend going to them if you are looking for a new vehicle!

The salesman was Steve and he did a very good job. He was very knowledgable and no big pressure. Everything was done in a courteous and prompt manner and so far I would recommend community to anyone. This was my 1st experience with the dealership.

I came in for an oil change and for them to take a look at a sensor that needed to be serviced I was told the sensor would be at least $130 but that they would call me before they did any work. I did not realize that it was $130 just for the diagnosis otherwise I would not have done it

I signed up online, but for some reason it didn’t appear on your system. However the team worked me in and serviced my truck in a timely manner.

It was a quick and fast process. Did most of it over the phone. when loan papers was ready to sign they called me. Would highly recommend them and Ashley the car salesman.

We were very pleased with Mike at Community Buick! He was very professional with a good personality. We appreciate his help in getting us into a new vehicle! Thank you so much

As someone who purchases a new car every 2-3 years, Ive bought more new cars than I can count. My experience with Community Buick was one of the best Ive ever had. After shopping on line, I was able to do most of the purchase over the phone. All my questions were answered and handled professionally. I highly recommend Community Buick to anyone who is shopping for a new car.

Mike was very informative and helpful when purchasing the wifes new envision in Dec 2020 . Subsequently that vehicle was totaled by red light runner, we contacted mike again to replace the car with a new 2021 envision with same equipment and color, after 4 or 5 days they were not able to find one like we wanted but can’t thank the group enough for the help and courtesy that the business puts forth. We had to go out of state to locate the vehicle that we wanted but will do business with community Buick in the future.

Parts great parts department. I was looking for an oddball GM part to fix a vehicle and the young woman in Mcgraths parts department didnt have the part but she checked other general motors dealerships and community Buick GMC have the part. I called them talked to another young lady who was very knowledgeable in parts and she put part in the mail to me and I paid online. Easy peasy I am forever grateful to those young women who found the part for me. Thank you much

They did wonders getting me into my truck. Ashley is the one to wheel and deal with.

My experience was great. Austyn was a super sale person to work with, He was very helpful and had answers for my questions. I am enjoying my new car. I will recommend this dealership to my friends and family in the future. .

The buying process was easy. I worked with Jordan and did a lot of our communicating via email and text. I drove from out of town so I only had to make the trip to sign and everything was ready when I got there.

Mike was very helpful and respectful. He responded to my inquiry very quickly and made my purchase very easy by having the paperwork ready for me when I arrived at the dealership! Thanks Mike!!!

Great people to buy your next vehicle from I highly recommend!

I came in for an oil change & tire rotation. It was done quickly. Everyone was very friendly. Thank you

We came across a vehicle that fit our needs on line from Community Buick GMC some 255 miles away. We called and got Mike, a very personable salesman. We discussed the car situation and sent pictures. Mike gave us a great deal on our trade in and worked with us on getting a deal that was at the price we were looking for. We literally had the deal done in no time. The new car and paperwork was delivered to us in two days. We were elated at how easy the transaction worked and how easy it was to work with Mike and delivery man Bob. We were both very pleased with our experience and the staff.

Purchased a 2021 GMC Yukon AT4 after finding it online. I always loathe the car buying process & typically buy all my cars online for ease of the transaction and to make it easier to find exactly what I want. I live in Missouri & about 8 hours away from Waterloo Iowa. I was able to work with salesman Ashley Tudor and do photo viewings of both vehicles since I had a trade. I had a very short timeline with my work schedule to be able to put this deal together and make the trip to exchange vehicles and the dealership & my salesman worked very hard to accommodate me for a smooth transaction. I couldn’t be happier with the vehicle and the customer service received by all! The vehicle was exactly as promised, i’ve received great follow up after the sale & highly professional customer service beginning to end. 5 star service all the way! -Kasha

I inquired online about photos for a vehicle and within 2 minutes Molly was calling to let me know she was on it. Stephen called 5 minutes after that and was texting photos right away. Stephen was GREAT to work with as was Eric on finalizing the paperwork. They met every request I asked for with no pushback at all. ZERO PRESSURE and hands down the best, easiest vehicle purchase ever.

Everyone was efficient and kind. Thank you.

Quick honest service at a reasonable cost!

I recently purchased a used silverado there. Stephen was the best!

I had the pleasure of working with Mike! No pressure, no pushy sales pitch just a great guy to buy a car from!

Sales man was very helpful and knew what he was doing. I would recommend going to community Buick

Fast, friendly, personable service. Austyn and the entire staff were very helpful, friendly, and we felt zero pressure during the buying process. Id highly recommend giving them a opportunity to help you, next time your are vehicle shopping.

Thanks so much Ashley And Jan, for making our car experience And Purchase smooth and stress free we are thankful for our Buick Verano 😊 great customer service and friendly staff

They were awesome and a great help when choosing a car!!

Community GMC had a new vehicle sitting on the lot that we liked. Went inside and reached a common number. Had a very nice sales associate as well.

From start to finish, Bryce made everything very easy for us. We researched online and knew what we wanted. We called the dealership and Bryce confirmed availability and took a credit card deposit over the phone immediately to hold the truck. We drove 4 hours to the store and the entire sales and business process took less than 30 minutes, something unheard of in our previous experience. We did, however, have a minor issue with the truck and Bryce stuck by our side and made sure it was taken care of fairly and in a timely manner. We will definitely keep Community Buick GMC in our thoughts when we need another vehicle!-Corey and Samantha

The team was FANTASTIC!!! They were prepared, so polite, and very professional to deal with. Couldnt have asked for an easier experience in buying a new vehicle! Great job Community!!!

Rob in the service dept is great. Courtois and knowledgeable.

Completed quickly and on time

My experience at Community Buick Gmc was my best experience ever and i will be a repeat customer.Jordan, my salesperson, was perfect. No high pressure tactics. He let the product sell itself, answered all of my questions and called my attention to key details that added value and functionality. I felt like i got a good trade value and an excellant pricing on the new GMC HD2500 Denali.Jan, handled the financing side and she also was extremely patient with me, answering fully all of my questions. I got a very good interest rate from one of her in-house companies, a full percentage point lower than my local credit union. This allows me to payoff and own the truck a year earlier, so it matters a lot that she took the time to go that extra mile for me. She saved me several thousand dollars over the loan term.Most importantly, Jordon did not play the typical head games and drama and that leaves that nasty taste in your mouth. The endless haggling trying to wring one last dollar out of the customer for something they dont want or doing the donkey gymnastics with your vehicles trade-in value. It matters, and is why, more than anything, why i will be back as a repeat customer.

Buyer Beware: We JUST purchased a used car from this dealership and were assured it went through their service shop and was in excellent working condition. We took it home, stored it inside for two weeks, went to start it and it WILL NOT RUN!! We contacted the dealership and we were told we could bring it in and it would cost us over $350 just for their service shop to DIAGNOSE the issues. Clearly they don’t stand behind the vehicles they sell or the service they supposedly provide on the vehicles they are selling. From our experience, this dealership has no problem deceiving their customers. We told them our #1 concern was reliability bc we were purchasing a car for our 14 year old daughter. Now I am scared she will be stranded without her car starting or even breaking down along the way. The last thing anyone wants for a young driver. Hopefully our terrible experience can save you a similar outcome. Take your business elsewhere!

Experience with them felt like I was robbed

Very friendly, knowledgeable people. Never pushy just the facts and always a smile.

Great customer service!! Love the new X31!!

Great experience with our vehicle purchase fromCommunity Buick GMC in Waterloo. Staff was very personable and helpful, made sure all our questions were addressed. Vehicle was ready as promised and on time. Especially appreciated the assistance in setting up several features

I just bought a car from Community Buick about two weeks ago. For my first time being in a car dealership and purchasing my first vehicle, Mike couldnt of made the experience any better. If you ever are looking at a car from here, please ask for Mike! He was so honest which is refreshing. Thank you Mike for giving me my forever car!!!

No hassle and the buying process was smooth. Our salesman was Stephen and he was easy to work with and very knowledgeable

I had a fantastic experience with Austyn and everyone at Community Buick while shopping for our vehicle. They were so easy to work with, listened to our needs and we felt no pressure whatsoever. They even delivered my car to me! 💁🏻‍♀️ Highly recommend them to anyone looking for a new car! Keep up the great work!

Buying experience was easy and straight forward. Highly recommend to anyone looking to purchase a vehicle

Didnt have what I needed but very helpful. Very clean nice dealership.

The sales person didnt know anything about the truck. I bought a Ford from a GMC dealer but he should still know a little about the vehicle he is selling. The communication from the dealership was poor. There were a couple times they said they would call me back and never did. There was also some pressure to fill out a credit app even though I told them I already had financing. Also, the sales person kept calling me buddy. Learn the persons name you are working with. Very patronizing.

We love the friendly environment

I’m 90 miles away from this dealership and it seems they have what I’m looking for when I’m in a position to buy. For the second time, My purchasing experience at this dealership has been excellent. Thank you

Love my new SUV. This was a nice dealership.

I feel the service dept. people are not very customer friendly and they do not try and get the most out of GM when it comes to warranty work. I had moisture in one of my tail lights last year and they would do nothing, said it was normal. The light needed ventilation because LED lights give off more heat. NOT TRUE! I just paid $365.00 for a new battery ($120 diagnostic fee and $60 installation fee), The car is 2 months out of warranty and has 20,800 mi. on it.I will be looking at a different brand of car and a different dealership next time i trade.

Salesman kept me informed. Everything was ready when we got there to sign. Easy process and totally love my new ride.

Love my car!

I needed to have a key cut from the VIN. The parts department was very helpful and friendly. I did not need a transponder key just a plain key to unlock the door. They found an older blank that worked just fine, the cost for everything was less than 25% of what the other dealerships wanted. It was refreshing to have someone listen to my request and not try to up sell me things I did not need. I will be going back when the need arises.

Sold me a bad vehicle. when I brought it back was charged for items not done. gave vehicle back with busted oil stick and other parts that was messed up due to there maintenance. another part failed soon after that was directly touch by there technicians

They were very thorough and came and discussed anything they found. Very good service and very friendly.

The Service Department was very helpful and friendly. Service Advisor Neil made the experience simple to understand. A very clean dealership. Would highly recommend having any service done here.

Great people didnt lie about the vechile condition askd for pictures they sent me pics less then 5 minutes great to work with and we got a great fair deal

They got the namewrong on everything they wouldnt call me back with pricing very very bad worst dealership i have ever worked with

The staff at Community Buick GMC are top notch & my wife & I highly recommend them! Tom Bell (Sales Manager), Ashley Tudor (Sales) and Joe Chambers (Finance) were great to work with. They made our truck purchase a fun & exciting experience. A+

The service department here is excellent. They did superior work and were very reasonable with prices. Will definitely be back!

Nothing but great things to say about this place! Mike was awesome to work with and made the process enjoyable. He and Ian worked hard to get us in our new vehicle with a monthly payment we were comfortable with. Definitely will go back to Mike when we are in the market again. Thanks for the great experience!

Update: The purchase of our vehicle was smooth, until the paperwork aspect came into play. We signed all of our documents on July 16th from the dealership as we purchased the vehicle out of state and still havent received the hard copies of what we signed. This is extremely frustrating, as Ive left several voicemails, talked to the sales manager, our salesperson, etc. It shouldnt take more than two days to send out the paperwork and now I just feel that weve been lied to numerous times. I should have waited before posting my overall feel for Community because it went from a very positive experience to one that I wouldnt recommend.

Austyn was awesome! He made the whole experience super easy & got me a great deal. Will be going back whenever I’m ready for a new ride!!

Fantastic company to deal with. Will 100% come back for repeat business! Thanks to all involved!

Hi friends, yesterday was a great day. Met and worked with Mr. Mike .he worked hard to get us in the vehicle we really wanted! Thank you so much to all that worked with us! We will most definitely recommend Mr. Mike and Community dealership in Waterloo. The Wilkinson’s

Great experience all around. Sam and Ian were super knowledgeable about the vehicle and answered all our questions efficiently. The next day when a tire light came on randomly they got me right into service center to check it out (settings just needed to be re set). I have small kids and feel like we are in safe and good hands at community. No better possible feeling when buying a car!

Very professional and helpful.

Very friendly staff and fast service

The salesman Kyle went above and beyond to find a car that fit my wish list. He actually filled it twice in 1 month. I absolutely love my new car! Thanks Kyle!!!! Joe the financial go to guy was also fabulous. I just had to sign a few forms and I was good to go!!! Thank you! Community Motors in Waterloo has superior customer service!!!!

If I could rate my an experience a 0, I would. Currently live out of town but from here originally. Family has bought over 10 cars from community but after this experience no one will again.Inexperienced salesman. I had answered more of the questions I had by simple google search online. Still liked a vehicle so figured we would see if we could come to an agreement. KBB had our car priced over $3500. They came back and offered us $2000. I explained that is far to low, came back at $2500 and said it’s because there was dent and made a little rattle while breaking (we had our vehicle serviced at the week prior and nothing of a rattle was stated). Then we were told “you made a mistake by coming in. If you would’ve called us we would have offered you $3000.” We got up and left and the finance manager comes out upset and shouts “really $3000 or nothing are you kidding me?” And when I asked what’s stopping me from going across the street, calling in and getting the $3000 you said we’d get over the phone? In response I was told that’s not how it works, and he walked away throwing a tantrum.We ended up the next day going to a different community and explaining what we wanted. After test driving multiple vehicles and letting them know we like this one best, but it’s out of our price range. At no point did they offer to work with us and see if we can make it work. We get home and look online for the vehicle in the area just to find out NEXT DOOR THEY HAD MULTIPLE VEHICLES we were looking at.Long story short the unprofessionalism experiences between 2 different community auto groups was terrible. For people wanting to spend thousands of dollars you’d think they would have better customer service.We went to John Deery instead and had amazing service and bought a car from them. We ended up purchasing a vehicle $1000 more than what we wanted at Community and they dealt with us and got us the vehicle cheaper than we wanted.

I showed up and test drove a couple cars. During the whole process Kyle was not pushy and answered all my questions. A couple, he was honest enough to say he didnt know the answer, then went and found the answer. It truly looks like I have found my new home to purchase my vehicles. Mind you, even though it was a three hour drive away from home. Go see for yourself... No high pressure sales tactics, just good honest sales people making sure you know what your buying. Kyle even gave me a call a few days later... Just to check to see how things were going and to see if i had any more questions.I left that day with my new Cadillac. My thanks to Kyle and the rest of the team there for their help with all my questions that day.Brad Coker

Repair was VERY expensive

With the on going concerns all of the sail was done by email when I arrived to sign the paper work I was met at the door and everything went very quickly and the sails man helped me set up everything and did a very good job checking me out on my new Acadia

We traveled all the way from Baxter MN...5 1/2 hours! We found our Denali on line and called and Danny and Mike took AMAZING care of us. They made sure we were approved for financing before we traveled down! Had the vehicle ready for us to test drive once we got there and had us back out the door in an hour after filling out the paperwork in our NEW vehicle!!! Well WORTH the distance!!! HIGHLY RECOMMENDED!!! So friendly and professional!!!

Great people to deal with...they honor Internet prices...I recommend them

The service department here is trustworthy, reasonably priced, and friendly. We are happy with their work and will definitely return for future vehicle maintenance needs.

Great communication and service. Had a fuel pump replaced under warranty and they had it diagnosed, warrantied the part, and had it replaced all in the same day. Highly recommend!

Car buying made easy Community Motors! Thank you for making the car buying experience hassle and stress free. Danny Quinn was in to meet us to finalize on his day off. We love our new GMC Denali! Thank you Community Buick GMC!! Five star experience ⭐️⭐️⭐️⭐️⭐️

We went to a another car lot to get a car in were turned away instantly we called community and they went above and beyond to help us put us into a car. The salesman was absolutely wonderful and the finance guys I couldnt say nice enough things about I would always go back to community dealership. We were treated Extremely well and I love the way they handled their business. Way to go community dealer!!!!

Very smooth transaction!! (and a great truck!)

New to the area I was looking just to get my oil changed. They got my car in right away. I got some coffee and before I was done with it my car was done. Cane back a few weeks later looking for a truck and meet Danny. This guy is awesome. Got me the truck I wanted for a great price. I do all my business through Community .

I didnt end up buying my vehicle here because I found one locally. Mason and his team were upfront and honest and didnt make you go through the ridiculous back and forth of car buying. The only reason I didnt buy from Community was the 2 hour drive both ways.

I bought a suburban here and the whole experience went great. The people were all friendly and helpful and had good knowledge of the vehicles they sell. I got a nice truck at a good price.

Good products & services

Mike Aiello is a great person! He was honest, patient and made it feel like he actually wanted the best deal for me! I will definitely continue to do business with him!!

Great experience working with this dealership. Very honest and trustworthy people to work with. Highly recommend

My experience was ok.

Friendly and convenient

While I have heard good things about Community Auto, my experience was unsatisfactory. Im sure the fact that I hate buying a vehicle more than anything came across loud and clear and that affected how they acted, but a manager didnt even bother to drive my trade in or bother to talk to me. They didnt try to look at vehicles other than the one I was first interested in. Apparently we were too far apart on price for that courtesy. So my assumptions are they have no time to spend on an educated buyer and as always it is about the almighty dollar. On a positive note, the sales guy was nice and they didnt waste my time as other dealers tend to do. But they will never have me as a customer now and I will definitely not recommend them without telling of my experience there.

I worked with Stephen on a 2011 Taurus for my son and all though we didn’t buy it it was not for lack of effort by him and the dealership he was worked with my on the phone got me everything I needed and they treated me very well on my trade and hope to do business in the future with them

Great experience, highly recommend!

Easy to negotiate and great delivery process.

FRIENDLY, FAST, EFFICIENT

We recently purchased a used 2018 SUV from Community Buick GMC. After researching the car, we decided to make the 75 mile commute to check out the vehicle. The vehicle was prepped and ready for us when we arrived and we were introduced to Mike Aiello, who assisted us with the test drive. Though Mike was not directly familiar with the vehicle, he got us all the answers we requested and was able to assist us in coming to what we felt was a fair price. We left the dealership that evening satisfied with our purchase.A week later, we noticed another used vehicle available at Community Buick GMC - a model that our daughter had been looking for. Upon inquiring, we were told that the vehicle would not be available for a test drive for at least a week. A week later, I followed up and was told the vehicle still needed to be inspected, but should be available on the Friday after Thanksgiving. On Tuesday prior to Thanksgiving, I was contacted and made aware of a few issues discovered during inspection. I assured Mike that we were still interested in the vehicle if the issues could be addressed and also assured him that we were fine with some minor body damage. At this point, Mike informed me that another party was interested in the car and had first dibs unless I was willing to put a deposit down. I was upset that another potential buyer had been shown the car when I was told it was unavailable, especially given that I had purchased another car just a week earlier. At that point, we moved on to another car at another dealership...and the other buyer failed to come through!During this process, we also discovered that the 2018 SUV we had purchased had a slow leak in one of the tires. In fact, the same tire was low on air when we test drove it. (Of course, they filled up the tire before we drove it home.) However, the tire continued to slowly leak air. We found that there was a metal wire in the sidewall and the tire had to be replaced at a cost to us of $200. During the test drive, we were told that a dealer representative had been driving the car for several weeks and believe that they should have known, or did know, that the tire was damaged, yet we were sent home after filling it with air.Needless to say, these experiences make it extremely unlikely that we will do business with Community GMC Buick again, nor can we recommend this dealership.

Best card at the best prices! I was in and out in 3 hours!