Stopped by Slumberland to see if I could find a new chair and end table for my living room. The sales representative was super helpful - made suggestions, showed me various chairs and I was able to find both items, including a unique end table that had 2 USB ports and 3 grounded plug receptacles BUILT-IN, beneath an area hidden inside the top of the table - SO COOL! Overall visit was outstanding and remarkable.... WILL keep returning to this store!
Great assistance even tho they were very busy. Nice store and many choices.
Hands down the best customer service ever! They definitely proved the customer comes first! Id 100% recommend Slumberland to anyone!
I was helped right away. They helped me find the perfect dresser for myself and I hauled it home all in a matter of 20 minutes. Great and friendly workers. Lots of awesome furniture and decor in there also!
They were so helpful. When I realized that the sectional I ordered wouldnt fit in my apartment, they worked with me to get the one that would fit. I cant recommend them highly enough. Thank you Danielle!
Wonderful customer service from the moment you walk in the door! With furniture you want the best deal but also great quality and they definitely met both exceptions!
The staff was fantastic went in looking for a mattress and didnt really know what I wanted and the gentleman that helped us walked around with us asking questions and I ended up buying one of the queen beds
It was very nice experience. The staff was helpful an patient with us. While we were shopping for our bed that we purchased.....
Excellent customer service. Very knowledgeable and answered all my questions. Items we ordered were in stock. Very happy!!
Very nice sales person (Dayton) helpful and courteous, great visit.
Great friendly staff with a great selection and an even greater price tag
It was a great experience, and she was very knowledgeable and helped us alot.
Staff was very helpful with helping pick the perfect furniture for our needs. They were very personable and made us feel welcome.
Slumberland treated us very well when we ordered a sofa --Thank you.
Wonderful store. Dayton was very knowledgeable and kind. Thank you!!!
The gal that helped me was knowledgeable and she understood what I needed. I was in and out with two new recliners in 30 minuets!
Dayton was very helpful and a great person to work with. Awesome experience!!! Will be shopping with them from now on.
Great job! Quick and efficient. Purchased a queen mattress and box spring
Sales assist was rapid in approaching and pointed out what we were looking for. She then let us go about our business but checked back with us. Excellent, friendly service! Highly recommend them!
I went into store to look for Tv console and the sales guy showed me several diff ones right away!!! I decided on one price was good n he offered delivery Svc so I bought it!!! Good sale!!!
Paul was patient and efficient with what we wanted. Gave us all the information for us to make the best decision on our furniture purchase.
What a pleasure. Dawn made the whole process so simple. She understood my relocating needs and offered options that were all feasible. I expected to spend most of the day shopping for furniture but Dawn did it all in less then 1 hour. I will be back.
Very knowledgeable and helpful. My shopping experience was terrific. Thank you to Kandice for your advice and help.
Dawn did a great job helping us today. We buy all of our furniture at Slumberland because of the great service, selection and value!
Super customer service!! Love this place! Kim
Dayton and slumberland have done a great job for me- so accommodating and pleasant!! Would definitely recommend!!
Great place to look for mattresses! Paul did a great job understanding what we were looking for and showed us exactly what we needed in different price ranges. No up sell. Just got us what we wanted and needed. Thanks Paul.
Great service. Everyone had masks on, which I consider a plus. Dawn Thyen knows everything about furniture and is easy to work with. Highly recommend.
Always an excellent shopping experience at Slumberland. Courteous helpful people.
Customer Service was awesome. He showed us all kinds of options that would fit my space and then the different configurations and fabric they had. He also gave us a great deal on the price! Explained the warrenty well so we knew exactly what was offered with each piece.
They were not pushy and let us just look. When we had a question they also answered right away. Thanks for the nice visit to Sluberland.
Great customer service. 👌Dawn had my order ready to sign off on and set up for delivery in 5 minutes.
Great people who help you find what ur looking for.
Dawn was very knowledgeable, helpful and accommodating when it came it helping us find the right furniture for us!
I called slumberland to order a reclinerIt took a few minutes .They were very nice,as usualI cant hardly wait to get it !!!!
Very easy process,had exactly what I was looking for in stock
Very enjoyable experience no pressure salesI paid cash for my purchase and felt there should have been a discount!
Everyone was very helpful, and very knowledgeable, they asked all the right questions, to narrow down what would be best to buy. Thanks again we will be back.
We had done a little research on line before going to a store. Slumberland was the first, and only, store we went to. Dayton was our salesman. He was very knowledgeable, no pressure, was patient as we thought and tried different mattresses, and pillows. We left having made a purchase, which we did not expect to happen! We were very pleased with the whole experience and are now anxious to get the new bed!! Thank you!!
Very knowledgable and friendly! Dayton does a great job! We appreciate the high quality products at an affordable price!
I have bought nearly all my furniture at Slumberland of Watertown,and Mobridge, SD.The sales person (Paul) at Watertown was awsome to work with.
I was disappointed that they send me a coupon for my birthday but I cant use it on what I want to buy. When you say you are selling a bed that should not mean just the mattress cuz you need the whole thing for a bed.
They were knowledgeable about their products and had what I wanted in stock so I could get it sooner. Plus, the prices were better than other places I had been looking at.
We have bought furniture thru Paul at Watertown Slumberland for years and always is top notch. He will take great care of you and will be very honest. Hands down does a great job!
Acknowledged as soon as I walked in the door unlike some other stores. Excellent service! Knew what they were talking about and answered all my questions.
Fairly good selection of living room and bedroom furniture. Dawn was amazing, helpful, and as knowledgeable as anyone could hope for in a sakes professional.
Very nice furniture and staff! They allowed us to browse on our own, weren’t overbearing and were excellent with our questions. We Highly recommend them and will be visiting them again in the future for more of our housing needs!
Sales person was very accommodatingand made order process go well!
All of the employees at Slumberland Furniture in Watertown are extremely helpful. I told them what I was looking for, and the salesman showed me products in the price range I asked for. He didnt try to sell me more than I was looking for.We have worked with them before, and every time they have been easy to work with.I feel that the employees go above and beyond to help the customer!Excellent service!
Great experience. Paul does a great job!
I did not have a good customer service experience.My sales representative had to leave me to go finish something and was going to be right back to answer my questions and never returned. After waiting I had to go find her to get my questions answered.I had to schedule my delivery for 3 days after and was told I would get a confirmation call to confirm and never received one. So I called to check and was told they forgot, but they were coming and I would get a call from the delivery men a half an hour before they would come and was never called then either! I had to call again after my scheduled delivery time to check on my delivery since no on had showed up.
Slumberland was very helpful in my couch purchase! They gave me a lot of different options to what I was looking for and I found the perfect fit! Would definitely recommend to anyone looking for furniture!
Slumberland and Watertown is always ready to help, so kind and caring. The staff it’s so easy to work with. Their delivery is wonderful, and the fact they put everything together is so helpful! Even after the furniture is delivered, and something needs to be looked at they come very willingly.
Great buying experience with Bradley! He took the time to explain everything- pricing, delivery options, etc. Received the product earlier than expected. Delivery guys got it set right up and were very courteous. Very pleased with the entire purchase experience.
Our salesman, Dayton, was awesome ! He went above and beyond to get our daughter her bedroom furniture before she moved to college in a different town !
Dawn does a great job and provides excellent customer service!! She always goes above and beyond!!
We had a great experience finding a nee couch and bed!
I have bought all my furniture at Slumberland! It is high quality furniture at a reasonable price. I love the customer service.
Just bought a sectional from Heather and the service was fast and Heather was very friendly. Even when I came back an hour later to change up my order. She got the changes done in about 5 minutes. This is my 3rd time for me buying furniture from Slumberland and I have been very satisfied everytime.
The salesman Dayton was extremely helpful, not pushing, and was a lot of fun to work with!! Can’t wait to get my new furniture home and enjoy it! Will be shopping here again, soon.
I am a satisfied customer. Been buying furniture from Slumberland for eight years: never let down.
We were greeted by a very friendly smiling associate (Dawn) who immediately showed us what we were looking fir and gave us options and colors With no pressuresOur last purchase there was 4 years ago and the service and associate was excellent !!Some places don’t care if you buy from them or not but Dawn at slumberland really goes over and beyond excellence !
Service is always good and the staff is friendly, helpful and knowledgeable.
Slumberland is a awesome place to shop. Lots of varieties of couches, recliners and sectional pieces of furniture to choose from. We were so happy to have some help on finding the right colors to match a recliner that we both liked. Service was good.
Thank you for fast and quick service!!!Needed a twin bed for my elderly mother in law And was in and out quickly!!!I’ll be back
Was helped by a very nice and helpful elderly lady. She was older and not as adjile as some might like but the quality and kindness of her service made the sale for my wife and I. We were looking for a not super cheap but not super expensive mattress, and she was quick to help and point us in the exact direction we needed to go. Will definitely return if need be
Quick and excellent customer service. Great selection.
The atmosphere is very calming and inviting. There is friendly service that places the customer first. Customers are free to ask questions and browse. Very good experience. I’ll be shopping there in the future.
We worked with Dawn: She was awesome!!! She created a great experience, new what she was talking about, and most of all you could tell she LOVED HER WORK! She was Great. Thanks. Virg
Always great customer service I always ask for Paul when I come in. Hes a great guy and always helps us out when we need it!
Very friendly staff who went above and beyond for my family. I would highly recommend them to my own friends and family.
Everyone was very helpful and friendly. Stayed late just to help me get what I was looking for. Only bad thing is the shipping wait. 4 weeks for everything they dont have in there warehouse. This was posted during the pandemic though
Everyone was very helpful and patient, especially Paul with a fun, pleasant attitude. I was shown different options and given info I needed in deciding on the numerous selections of couches, chairs and recliners. I feel the prices were reasonable with the sale and would definitely recommend this Slumberland.
The visit was good. I was asked if I needed help. I ordered my piece of furniture. I was told it would take 2 wks. I questioned this. But then I was told it was going to be a week. When the day came it was suppose to be in, it was not. I was told it would be another week. I felt disappointed. 2 weeks for 1 small furniture item seemed excessively slow.
They had what I was looking for as always. Paul is always accommodating & great customer service.
Good job Dayton.
They were very helpful. Listened to what we wanted. They were awesome.
Highly recommend. Great service. Paul was very knowledgeable and helpful.
Absolutely loved working with Dawn. She was professional, knowledgeable and called me when the item I was looking at went on closeout. Cant beat that. Thank you for helping me choose good quality furniture. Ill be back. Mary Snyder
Dawn was very helpful in assisting me to choose a mattress and pillows! She was friendly and knowledgable and made shopping a piece of cake! I appreciate the great service!
We purchased a power recliner from Watertown Slumberland and just love it. We decided to move, well most everything got moved great except for the cord to plug the chair in. We tried to call customer service and had no luck. One call tp Watertown and they had the part. Love the service and staff at Watertown Slumberland Thank you for
I was able to discuss my needs with the salesperson, Shambree Robbins, and she did the research for me. When she called me back she had the item I needed and a price. Thank you.
Great experience. It had been years since we looked at mattresses. Dawn was very patient with us and explained the differences in mattresses. We looked at several different bedroom sets. She left us alone and let us look and take our time to decide what we liked. Overall a very good no pressure experience.
Pleased with the customer service, delivery, and quality of items!
I recommend Paul from Slumberland! Very pleased with our experience with getting new furniture! I am very excited to get it!!!!
We always enjoy working with everybody thanks for putting up with us we maybe ask to many questions but we want to get exactly what we want the owner hes a great guy.
Max did a great job helping us find the perfect fit for our family! He was very helpful with any questions from what’s best with pets to size and pillows! We can hardly wait to get our furniture in our home!
I went into Slumberland knowing I wanted a couch. I was helped right away and shown different options for my needs. Im happy with what I chose and the experience was great. I would recommend anyone wanting new furniture to go to Slumberland in Watertown anytime.
I wasnt at slumber land
Slumberland is a wonderful place to shop. They have a wide selection of furniture and accents. Dawn is always great to work with!
Have made purchases here twice with two different representatives and both of them gave 5 star service! We felt no pressure to buy, we weren’t pushed onto more expensive items and they worked with us to keep us within our budget while purchasing the furniture we wanted! 10/10 would recommended.
Dawn helped us and answered all our questions! Very good experience!
Dawn was very helpful on what the best option would be for our new mattress! We cannot wait for it to arrive! 😊
Very good service.very nice clean store.all my questions were answered.
Helpful salespeople, budget prices are good.
We started our furniture journey on March 29, 2020. We ordered a sectional, a chest dresser, and a long dresser. The sectional came right away and looked great. We have been enjoying it for many weeks now. However, we are still waiting for the other two items. When we purchased the dresser and chest we were told it would be here in 2-3 weeks at very most. Do to the virus and understanding things are backed up we waited three weeks before calling since we hadnt hear anything. When we inquired about the two items on April 14th we were told it would be here are on the 22nd for sure. At this point we agreed and reset up times for someone to be able to pick it up for us. On April 22nd over 4 weeks after purchasing the items we hadnt heard any update. So again we called. The response we received was, sorry it will be here on the 29th for sure. So again we waited. On April 28th we called to ask if our items were on track to be there. We were told no they arent and for sure next week. On April 30th we called again to double check. We were told by a different employee that no there is no way we know when the items will be here and we must wait. Being confused by the mixed messages we went into the store to inquiry since it has been almost five full weeks and told it would be here multiple times. When we went into there three employees were waiting for us. Two out of the three were disrespectful. One in particular was extremely rude. The comment the employee made was, shi*, it is just like toilet paper, we are out and you need to wait for more to come back in. At the end of the conversation we still had no idea when or if we would receive our chest and dresser to finish our matching set that we bought from Slumberland 10 months earlier. Not to mention the countless other things we have purchased in the past from this company. Onto week 6 or this week. Told today, May 7th, that our furniture should be here next week. So again waiting for another week questioning if we have been scammed out of our money or if we will maybe see our furniture. For those wondering, no we havent received any discount or someone trying to actually resolves this issue. Along with this we dont feel welcome in the store anymore, because when we go in employees ignore us or simply are very short answered. We understand the virus has slowed things down, however, we dont agree with how much disrespect we have been issued in this journey of many weeks.
Very helpful. I liked two fabrics and they helped me decide between they two in no time which was such a relief! Now I can hardly wait for the chair to come in!!
My experience at slumberland was great! Dawn was very helpful and knowledgeable!!!
Always a pleasant experience. Dawn is the best. Have purchased alot from her and will find her the next time we need furniture. She makes it easy. Hope she dont qiut.
Very polite and helpful! Thank you. Definitely will be back.