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Walmart Vision & Glasses
20823 NY-3, Watertown, NY 13601, United States
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Walmart Vision & Glasses

Comments
Ja
Review №1

I cannot say enough about my positive experience with Dr Butenko as well with Michael and the wonderful staff up front. One could not ask for greater professionalism or genuine caring. There is no need to go anywhere else. Sincere thanks!

Er
Review №2

Dr. Butenko is amazing (so caring, attentive, and driven to help her clients), and the Vision Center staff are so helpful and knowledgeable. I have a wonderful experience every time I visit them!

Na
Review №3

I purchased New glasses. When they came back, I could not read anything with them. Becky helped me to get new Frames because the other ones didnt work well. I picked up the new Frames, but I had trouble reading with them. I had to maneuver them on my nose to see clearly. I took them home and tried them for a week. They gave me a headache. I made an appt to come back. I asked for Becky. She was wonderful. She checked my prescription. She took my glasses and adjusted the frames and the nose pieces. Now they fit perfectly and I can see clearly and read without problems!! Thank you so much Becky! She is wonderful and deserves recognition! Give her a raise!!!!! Thanks so much! A loyal customer!!!

Ma
Review №4

Two of my boys have glasses and this is the first place in town where I didn’t pay an arm and a leg for kids glasses. Plus, their warranty replaces the glasses for free anytime they break them. Being boys, this happens all the time! Service was great, friendly and quick!

Ca
Review №5

My initial experience with Dr Butenko was alright but I told them I would be ordering my glasses online, so I requested my prescription. My pupillary distance (PD) was not on the prescription. I called the next day to get it and was told by Michael that they do not give out the PD unless the glasses are purchased from them. So I looked it up. According to the Federal Trade Commission they are legally required to give this to me as it is part of my prescription. So I call back. This time Michael says that they dont give it out over the phone. I say fine I will come down right now and get it. Michael says We only give it out if the Dr is here. So Michael is not only a liar he seems to be incapable of sharing correct information. I will be returning today after work. Im not sure if I even want my script from them after being lied to so many times I dont know if they will intentionally give me an incorrect script. I will refer people FAR away from the Walmart vision center for the rest of my life.

Sa
Review №6

Cheep and easy no wait

Mr
Review №7

Fast, Friendly and the doctor was very knowledgeable and helpful.

Information
6 Photos
7 Comments
4.3 Rating
  • Address:20823 NY-3, Watertown, NY 13601, United States
  • Site:https://walmart.com/store/1871-watertown-ny
  • Phone:+1 315-788-1570
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:6AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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