Staff was fast an efficient. EFFICIENT! The girl who did the eye puff exam... you know the one... really fast and good at it! Seemed to look out for my best interest and made me feel like a person and not just a dollar sign. I was really impressed and would highly recommend!
Everything was great! I liked the doctor and MaryAnn helped me pick out frames. She was very helpful!
Dr. Alackal and Stephanie are super awesome! Both are super friendly and helpful. Im glad I decided to go to this eye doctor instead of my last! 👍
Dr. Alackal was great and very personable. Optometrist Chris did a good job helping me pick out a set of frames and telling me about the options for lenses.Very positive experience. Thanks
Very clean store. Professional help. Chris was very helpful with all of my questions. I will definitely be back for my next set of glasses.
I love shopping for glasses at the Watertown location. They have a great selection of frames, offer honest opinions on fit and style, and calculate the best price for your purchase.Thank you Jamie for making my shopping experience easy and fun!
Every aspect of service was great. I was greeted right away and clearly shown what I needed to do by the staff. The doctor was very friendly, personable and knowledgeable about eye care and worked with me to decide what I needed. All costs were discussed openly so nothing hidden and I got a great deal on two pairs of glasses.
Definitely was an overall great experience. Love my new glasses and all the employees were very helpful and accommodating. Thanks for your assistance. The doctor was swift and accurate. Definitely will be back when I need vision assistance. 👍
My whole family is going to Shopko, the staff is absolutely amazing. They are informative, kind, and very compassionate to each one of our very different needs. I have recommended Shopko to many of my coworkers because of their outstanding customer service.
Friendly knowledgeable staff, who explained everything and helped me with what i needed. Great selection of eyewear
Stephanie was a great help with everything, she helped me pick the perfect glasses,very knowledgeable.Thank you
Amazing staff, the amount of times ive been in there this year cause we couldn’t get my prescription right and every one of them are so nice. Dr. Bannon has been so patient and nice with me through this whole thing. Really appreciate them☺️
The staff was super friendly and very helpful in picking out my new glasses!
Its not my first Shopko Opt visit but my first time to Watertown Wisconsin one. Ive had a fantastic experience. Both my son and I had our eyes checked and both eye Doctors were great. Very caring and took care of concerns, explained any issues and took the time to develop a good repor with us both.Getting glasses was easy, found a pair right away, great selection and all the techs were very helpful and knowledgeable.Will definitely be back. I have 3 other children in glasses and will be absolutely bringing them in.Thank you for making our experience great.
Stephanie was helping me. She pulled several frames that I will follow up on. She gave me a print out of my bill. Very pleasant and helpful. Thank you.
Loved my experience as a new patient today! Stephanie rocked at helping me choose my frames & made my visit a whole lot better! (:
Always feel like part of the family. The staff (Marianne)helps with everything, even choosing the frames that will work best for you. It can be so beneficial to use back history and current history in making a long term choice.
I was here for an eye exam and to order contacts. Everyone in the staff was friendly and the visit was a breeze. I have already recommended Shopko Optical to coworkers and relatives.
The staff was helpful and cordial and the doctor was great to work with. He even showed me a few things on my eye photos that I hadnt known before. I really appreciate their attention to detail and recommendations when it comes to my contacts!
Very friendly staff. This place was easy to book and had same day appointments unlike other places that were booking out 3 MONTHS in advance.
Best experience at an optician business. The staff was friendly, very informative and knowledgeable. Definitely referring more people here.
Stephanie and Dr Bannon were both very helpful and professional. Great service for a first time visitor!
I waited over a month to get a call about my glasses and contacts. They billed my insurance wrong, then wrang up my order wrong. When I went back in to clear it up the manager belittled and spoke over me.
Everyone was friendly and knowledgeable. Great selection of frames and lens options. Very reasonable prices.
Jamie and Emily were amazing!! Super friendly, so helpful and fun! 5 stars x1,000 🙂
Associates were very helpful, fun, and friendly while I was looking at frames. Great service!
Shopko optical is AWESOME they were very professional Ashley did a nice job of checking us in, very polite Stephanie went out of way to call us back and confirm the insurance I have a 18 autistic daughter, she appreciated that Dr. Bannon explained to her what he was doing with the different lenses he asked her how she was feeling, she said he was patient and took his time with her, we will definitely recommend shokpo optical to anyone we walked away very happy thank you
It was so good for my first eye appointment! Very nice people!
All of the staff is super nice and friendly! Thank you to Jamie for helping me pick out the best glasses for me!
Jamie was super helpful and friendly, I haven’t gone to an eye exam in 4 years and they made me feel very comfortable with my exam.
Great service! Very friendly staff!
The staff are incredibly professional and helpful, especially Jamie at the Watertown location. The exam is thorough and well done. The staff will help well beyond your initial appointment and assist with any issues or questions well after your visit. Price was very fair as well. My experience with this shopko optical has given me strong confidence to continue using the company if I were to ever move to another area.
Very friendly, thorough, efficient and helpful staff at the Watertown location. Definitely will go back! Highly recommend!
Great, friendly and knowledgeable staff.
Waited a half hour after my appointment that I made for 11 was 11:45 and my husband got tired of waiting waiting out time!!! We both had appointments the only thing they did was give us the paperwork and that was it a guy came off the street said he had an 11:30 appointment and he had to get in they took him right in as we waited past my appointment and his we should have been paid for our time. My husband was steaming when we left!!?!
The staff is very professional and polite
The Watertown staff was very helpful and knowledgeable. She could tell me which frame and lens was best for my situation. Price was bery reasonable.
Everyone there was so polite the eye doctor explained things so I could understand Jamie the girl that helped me pick out me glasses was very good at what she does
Fast, efficient appointment, very knowledgeable employees and Doctor
Very quick and very reasonably priced!!
The staff was exceptional and very clean . Sarah found exactly what I wanted as far as frames were concerned.. I am waiting for my glasses to come.
We always have good luck at this store. However, lately, the boy section seems to be picked over and not many items in stock. The store is usually clean, but also very HOT. They usually have items we are looking for and sometimes you can get a really good deal in the clearance section. Employees are friendly and love going later at nigh when it is not super busy. Im impressed with how the parking lot is light up at night, that makes me feel comfortable walking out to my car in the dark.
That staff is very friendly. Worked with me to get me what I was looking for. Very clean.
It was soo good
Very sad atmosphere here. Like a funeral. The one thing this place has going for it is that if you are hunting for a high-demand item, then Shopko will probably have it since nobody ever thinks to visit Shopko. One cool thing about this store is that its store layout is integrated into Google Maps!
Very friendly staff, clean, new equipment and furniture.
The service by Marianne is exceptional !! Coming in her day off to help out my son who has DX with a disability of epilepsy. Her patience, kindness and knowledge of her job is huge to us. And most importantly she treats my son with so much respect and kindness. He likes going in just to see her. We dont live in town anymore. More challenging to get there. Challenging with my sons health issues as well . So to go above her job description to help us out on her day off is so meaningful to us. More than one can describe .Shopko you are blessed with an amazing employee . I hope you dont take that for granted. She represents her company and herself well. She deserves a raise!! She is an amazing lady/employee.
Fast and friendly service.
Doctor and technicians are top notch and friendly. I wont go anywhere else!!
I for one will miss Shopko! Really hate to see it close.It was convenient to get to and always had what I wanted! Just a shame, but times change I guess!
Clean, professional, informative, and the staff strives to make each visit convenient and comfortable.
Asked for help & got it right away. The two young ladies new their stuff. Refreshing to find. Soo sorry to see you go. 😟
This place is overpriced but hey they are currently closing the store and nearly everything is discounted, up to 30-60% off. So if you need clothing or any other miscellaneous items make sure to stop by in the next few days to get a good deal.
For a store that is closing. Very upsetting to me that are taking advantage of people with there Prices. What I purchased in store was actually cheaper on there own website and cheaper in the Fort Atkinson store. Whats wrong with this picture. I have been a loyal customer for years. It saddens me to be ripped off. Would have returned the product and ordered online however all sales are finnal!
I feel bad for this place. They have nice flowers during the spring and summer. They even have vegetable and herb plants. Its a decent place, but I think they have trouble demonstrating value over Walmart.
This place is always so quiet, not very busy. If you like to shop at a leisurely pace, this is the place for you. They could use a remodel of the store, especially the dressing room.
Finally closing. Selling stuff at 40%-60% off of stuff marked up 20% above msrp. Good riddance
Came to pickup online order. Helper was great. Guy in green shirt (employee) walking around the store aimlessly with hands in pockets. Almost a bit scary until I realized he was an employee.
I truly prefer this Shopko to impersonal monstrosity of a Wal-Mart located further down the road. The staff here is polite and friendly, helpful when they can be and willing to find someone who is when they cant. There are always great deals going on all over the store, and truly a unique range of brands and products that other big box retailers dont get. If youve never been its definitely worth the stop, Ive never gone in and not found something worth purchasing.
Ive been coming here for 40 years. PROS: Prices similar to Wal-Mart. Dont have to drive out of town and walk 10 miles just to buy one item.CONS: Usually have only one or two items in my size. Would buy more but they dont keep much in stock. If an item is always out, wouldnt you stock more? If checkout people dont want to work there, they should go somewhere else. Never say thank you. Usually its Here you go. Youre right. Here I go to someplace else that appreciates my business and says thank you. If they would get there act together they could eat Wal-Marts lunch. Feel free to contact me for CEO position.
# Ive always LOVED Shopko! So sad to hear they are going belly up. ##Screw you Wal-Mart, always taking the little guy out. :(
Good quality products. Sometimes you can find some really good deals
We couldnt find a nice bathrobe for a young girl. I did find the game I was looking for. Their area that has the clearance clothes, I thought looked really junky. Sorry about that but thats what it looks like, terrible. Maybe theres nothing that can be done about that otherwise very nice checkout lady named I think it was Donna. thank you.
We had been searching for 2 weeks at 6 other big name stores unsuccessfully. We were able to find abundant supply of tee shirts in color and sizes needed at Shopko.
I like the store, it has better products than Wal-Mart. It has a pharmacy and optical as well.
Enjoy shopping here compared to Wal-Mart, Tuesdays seniors get a discount.
I went to Shopko Optical. My optometrist was amazing.
Was surprised they have alot of stuff and decent prices on work clothes etc.
A good store with terrific items. A step above Wal-Mart. Clean and a great selection, just shop early in the seasons.
One if the nicest Shopkos around. Clerks are very helpful.
Clean store and good customer service. Prices are decent depending on sales
Even with store closing prices, its still overcharging for simple things like USB drives and headphones. Some good deals right now, though.
Love it here lots of sale love how the place is lit and.
Im going to give 4 stars because my family has been going to this location for exams and glasses for 10+ years without an issue. With that said I had a recent not great experience due to 1 employee. Theresa the Optician needs to get her attitude in check. The last thing I want to hear are your sighs and continual complaints about how others are not doing their job etc and so on the entire time. We had an insurance issue to straighten out and it really put her out to do her job! May need some customer service 101 training. Not ok. At all.
Nice employees great prices and good deals! Close to home easy in and out.
Sometimes if you are lucky they may possibly have what your looking for. Very good black Friday deals, dont save time by going online as there internet freezes and cancels your orders.
Doesnt have many newly released products (like movies or makeup), but there is a good selection of clothes, home goods, and decorations.
Tried to find a salesperson in ladies and intimate to ask a question. No one was around. Frustrating!
Was good except couple have opened another register for check out
YELP REVIEWS SHOW PATTERN OF THIS CONDUCT. Worst location ever, harassed and accused an innocent man of stealing when it never occured, did this Black Friday in front of hundreds of shoppers at doors. Need to retrain security people or terminate! What is suspicious behavior defined as? What is protocol if suspected, publicly humiliate but have no facts, evidence, or reason to? KNOW that it happened before accusing in such a public way! UNACCEPTABLE, will never give business to Shopko and will make sure all others know.
Horrible trip. Trashy story. No wonder there going out of business
So happy this store is still here...we can always find what we are looking for.
Good place to shop got some real good deals and the place is very clean and very organized
In adequate staffing to check out and complete transactions in a timely manner.
Sharon is training Sara and sharon is very condescending and rude to Sara all while customers are present. Sara made a call to a customer and Sara was explaining the warranty to the customer and Sara was doing just fine with the customer from what I could hear on her end. Sara was clear and stated the warranty as I am also informed of their policies. Sharon then took the phone and apologized to the customer stating that Sara is new and apologized again and then proceeded to tell the customer the same thing that Sara had said to the customer. Upon hanging up sharon stated that she interrupted because the patient is in a group home and she didnt have another reason as to why she intervened in the call between sara and the customer. Sharon has also walked past myself and my daughter several times and gave both of us a dirty look each time.
Great service. Thorough check-up.
Would like to see it more updated and more womens clothes in size 0. My wife is small and hard to find her clothes
Good work
Amazing custom service in the pharmacy and always a joy talking with!!
They never carry the right pain relief medication
Expensive compared to Walmart but better quality
Well organized and stocked. Like Payless shoes there.
Everyone was wonderful
Clean, easy access, friendly staff and large product selection and moderate prices.
Great pharmacy. Fast service
Nice place, to bad theyre going out of business.
People are always helpful at Shop-Ko. Good merchandise at good prices.
Nice store. Good staff.
Got accused of stealing a 3.00 pack of playing cards... And harassed me infrint of other customers, would really like to talk to the owner about this...
Still overpriced. I know why they are bankrupt