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Boost Mobile
1400 Willowbrook Mall #5569, Wayne, NJ 07470, United States
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Boost Mobile
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Ah
Review №1

Best Boost Mobile store I went to! The customer service was excellent. Nurul did an excellent job explaining and answering our questions in detail. He is very knowledgeable about phones and technology. One downside was the Boost Mobile system. I bought a brand new iPhone 11 and the wait time to activate it was atrocious. Other than that everything was great. Nurul provided the best help and service. Definitely recommend going to him.

Ja
Review №2

Best Boost Mobile that Ive gone to thus far! The customer service by Nurul was excellent. He has helped us numerous times setting up an account, choosing phones, and answering all the questions we needed. Definitely recommend him! Very knowledgeable about phones and ensured that we knew about the phones we got.

Je
Review №3

I really appreciated the service that I was given. Nurul was very helpful and let me know about everything that I was getting myself into. I just purchased the iPhone 11 and he let me know everything that I needed to know about my plan clearly and articulately. His energy was amazing and he’s also very charming. He surely does a great job and you can tell he loves his job and interacting with customers.

Fo
Review №4

The best service ever! Employees offered the best help and service. Quick pace as well, didn’t have to wait too long! If you need a good boost mobile with great customer service, come here :)

Je
Review №5

Great customer service. The manager is very helpful and attentive. He’s also very cute. He didn’t realize I was checking him out ;). The store is also very clean. I have been with all four major companies but Boost Mobile has been my best. Especially today it was wonderful not only because of their affordable prices but the customer service I received in this location. Hey Nurul you can text or call me anytime :*

Je
Review №6

I will 100% make the drive to this Boost Mobile for how outstanding their customer service is. I was helped helped by Nurul and couldn’t have had a better experience. I didn’t feel rushed, which is a first; he took his time answering any question I had, and taught me everything I needed to know about my purchase. I left without any concerns- he really hooked me up- I highly recommend!

Ro
Review №7

Nurul did an outstanding job of explaining every single detail, and line item cost, of what would be my new mobile plan, as I switched from another carrier. As this process can be lengthy, and a bit complicated. He did his best to simplify it, and was very patient when I asked him to repeat or confirm details. Great overall experience.

Di
Review №8

Best customer service, great experience Amazing time management by manager and employees. Customers are treated carefully well. Manager is on top of each individual situation and willing to answer any questions and solve each individual problem as well I definitely recommend everyone to visit this mobile store than any other around anywhere, even if you do not own boost mobile. You might even switch your company after you step in the store :). Where Ace at though? There is another midget there but he is also great!

Je
Review №9

I had an amazing experience at boost mobile the customer service was really amazing. They helped me with a lot more than I had originally asked for and even gave me a better impression of the company as a whole. Looking forward to continue visiting this kiosk and the impressive customer service.

Be
Review №10

Very pleasant young man, easy to work with explain very helpful to me I really appreciate his service

Am
Review №11

Must say was a first experience and the best experience with Boost Mobile. Great customer services! I went there got a great cover it was exactly what I was looking for. Must say if you go there you will enjoy your time buying from a honest worker. Thank you!

Vi
Review №12

My experience at boost was amazing! I highly recommend anybody to boost. I came out a happy guy. I really like the customer service.

To
Review №13

Nurul is extremely helpful and professional. He exhibited excellent customer service and had an enormous amount of patience and timely solutions for my phone difficulties. He is an asset to the company.

Ra
Review №14

Lakira was extremely helpful and professional. Shes got great attitude and went the extra mile to make sure I was set up properly. Thanks Lakira for making my Boost Mobile experience a very good one. Thank God I switched with better service and great customer care.

Di
Review №15

Nurul was extremely helpful even though the customer care was extremely rude and unprofessional. He tried every way possible to explain the circumstances to them yet they were disrespectful to him. He maintained the utmost professionalism I have ever seen. Boost needs more representatives as him. He should be a trainer, he could teach them how to set the accounts and the phones with ease. Hats off to Nurul and Willowbrook for finding this gem.

le
Review №16

Best customer service I ever had with Boost for past 15 years. Nurul is amazing! Thank you.

Ma
Review №17

Jaye gives you the best service. He is pleasant, great to work with, makes you understand all to know about your new phone and the service. He is just a great guy.

Ja
Review №18

Recommend this spot to everyone! Highly satisfied with the switch to boost mobile. The sales rep was very knowledgeable and recommended me which phone will be worth it for me.

Mi
Review №19

Visited this kiosk around February, 2019 and I must say it was such an wonderful experience and also such an ease to switch over from Verizon. At first I was a bit skeptical about boost mobile because I have never heard of the company and also never seen a kiosk, so I gave it a shot! 4 months later I am loving the service and enjoying such a great rate plan. Recently visited the kiosk again to do an upgrade and I must say customer service is amazing. Nurul and Lakira are such good sales rep and very helpful. Recommend this spot and also recommended to switch over to Boost Mobile!

Dr
Review №20

Best customer service! Staff is very helpful and knowledgeable. Thank you boost mobile for the best experience.

Ma
Review №21

I am beyond satisfied with Boost Mobile in Wayne,NJ, Nurul was tremendous! He is spirited, helpful and honest. Completely embodies genuine customer service. Bought a reboost card from Walgreens, I was unable to use the card because it was saying invalid, which was ridiculous because I purchased the card new in February 2020 but boost customer care kept on insisting it was purchased on December 2019 which was not! Had proof of purchase, customer care kept insisting on me going back to Walgreens where I purchased it but the manager from Walgreens said sorry no refund we cannot help you this is boost mobile problem. So I visited Nurul on March 1,2020 he was beyond helpful and very very patient. He was taking care of 3-4 customers at once and still made everyone a priority. Customer service like howNurul provides, stays longer in business and customers stay happy & at ease. I am looking forward to visiting Nurul from now on giving him more business because not only is he very helpful but also very honest & tech savvy. Shout out to Nuruls corporate representative as well I believe hes name was Wilfredo, we understand it is a Sunday and they are off. I am totally satisfied with Virgin Mobile migrating to Boost Mobile because of customer service like Nurul. Thank you Nurul again. Highly recommended location. Best in the business by far!

Ar
Review №22

Only store that was able to fix my problem. The rep was very helpful instead of pushing me to buy a new phone compared to other locations. Thank you!

Je
Review №23

Went to Boost Mobile to get information on a couple cell phones. I had a very pleasant experience with the gentleman that helped me. I believe his name was Nurul and he was very knowledgeable and answered all my questions.

Mo
Review №24

Great experience with Nurul!!! He explained all that was needed to know .very experienced salesman. Plus my kids were happy when they finally got there iPhones... thank you 🙏 Nurul. Boost should give you your own store........

Xa
Review №25

During my time at the Boost Mobile stand, Nurul eased every worry and answered every question i had. His knowledge on phones and phone plans was vast and he continually reassured me with facts and applied each and every concern to real-world situations. If you have any questions about ANYTHING, Nurul is your guy. He is both professional and, at the same time, can probably make you laugh a few times...maybe. All jokes aside however, Nurul is definitely my go-to guy for anything phone related.And he is short.Its hilarious.Thank you, Nurul!

Ch
Review №26

Nurul was very helpful when my account was hacked. He is located Willowbrook mall.

Ke
Review №27

I cant let the year end without giving a shout out to Nurul Jay from Boost Mobile. We have been buying all our phones for our family of 4 for years now. Our sons actually still have their original phones and are happy with them. These phones last forever and the service is out of this world. The family four plan is very affordable. Whenever you need an upgrade just go see him and hell take care of you right away. My husband had to attend a funeral out of state earlier this month and I had surgery and couldnt get out of the house. It was my birthday and my husband called Nurul Jay and told him the situation that I needed a new phone to communicate. What a surprise when he personally hand delivered my phone with my contacts and everything all transferred. He also called my husband to check in that everything was working o.k. and if we were happy. This guy is the best. He knows the products and he is the only person we will ever go to for phones. He is very knowledgeable of troubleshooting issues with the phones or software, recommendations of best value for your buck and his customer service is above and beyond. Nurul you are family now! Go see Nurul at Boost Mobile at Willowbrook Mall.

Ci
Review №28

Jaye gives you the best customer service! This is a very well managed and organized place, I highly recommend this location!

ch
Review №29

Helped me out really well. Stayed longer after hours of closing. Nurul & Lakira are great with customer service

Al
Review №30

I had an amazing experience at this kiosk the man working at this kiosk was especially helpful and I will highly recommend this location!

Ul
Review №31

The dudes awesome got me a phone for a great price, hell really try and work with you and try to find a comfortable price for you

Er
Review №32

Went to so many locations for a BoostUp but either some stores inventory was unavailable or sales rep had to idea whay they were doing. The guy from this location Nurul was so helpful and knowledgeable. He even got me to add a line for my son when initially went in just for a boostup. Thank you willowbrook boost mobile for the best experience.

Lu
Review №33

Best boost mobile spot around! The guy at store midget always hooks me up!

Ha
Review №34

Nurul is very helpful. Highly recommend this location.

Ru
Review №35

This location is the best, very helpful staff.

To
Review №36

Great spot. Great experience. Visited the kiosk knew exactly what i wanted. I was helped by Lakira and she was awesome. They are very complete with every detail you need to know and are not pushy for extra sales. They recommed what is best for you and your budget. Manager Nurul was also great. Theyre both easy to talk to and I will definitely bring my services here. Extremely recommed this boost mobile.

Ti
Review №37

Nural aghod worker a d person

Im
Review №38

Great experience! Favorite place to go to

Mo
Review №39

Great customer service and clean store!

St
Review №40

Great guy & customer service.

Es
Review №41

Highly satisfied, great customer service!

Ni
Review №42

Great customer service!!! Very helpful.

sh
Review №43

The short guys is cute and helpful

Je
Review №44

Number 1 spot. A1

Da
Review №45

Great experience,friendly and easy to deal with!!!!

Ka
Review №46

BEST CUSTOMER SERVICE!!!

Pa
Review №47

Narul is the man!

Information
6 Photos
47 Comments
5 Rating
  • Address:1400 Willowbrook Mall #5569, Wayne, NJ 07470, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001bM5giAAC
  • Phone:+1 917-727-0289
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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