J
J & I Auto repair
15530 Galveston Rd, Webster, TX 77598, United States
Comments
Me
Review №1

New to town. Was looking for reliable auto car. Mr.Jason was to the point. He even help me to save money. Fast and friendly service. Glad to find superior auto care, at an affordable price! You can trust the reviews !!!!

Cr
Review №2

I always take my car..Jason very helpful.

Du
Review №3

This is a SHOP! Gave me a quote over the phone for what I needed done. Never tried to up sell me. No hidden fees. Listened patiently to my audible, internal dialogue on what I believed the issues were. Fixed said issues within 24hrs. Back on the road before work the next day.Thank you

Ja
Review №4

Honest people that legitimately care about the customer. These guys do an amazing job at explaining what they are doing and why. I will be a returning customer for sure! Jason was a pleasure to work with.

By
Review №5

I have used J & I ever since I moved to Clear Lake 13 years ago. Jason is honest and knows his business. I often recommend him when someone needs auto repair. He will explain your options before he does the work. I’ve had him work on probably a dozen different makes and models and have never been disappointed.

Jo
Review №6

Good work

Ka
Review №7

Let me start off by reminding people how hard it is to find an honest, reliable mechanic who legitimately knows what he or she is doing. It can be near impossible, especially if you are new to a city (or even if you are not new). When I found out my car needed transmission work, I was less than thrilled about having to look for someone to do the job.After reading through Google reviews, I found Jason at J&I Auto.I cannot say enough good things about Jason. He has been nothing but honest and transparent since the first phone call I made to his shop. Laid back, easy to talk to. No sugar coating. Patience of a saint.The man knows his profession, and to say he knows it well is an understatement. I got my car into his shop and diagnosed quickly. He told me my options, got the job done fast, it was done correctly, and it was done at a unbelievably fair price. I never felt like I was being pressured into getting work done that I didnt need, and I never felt like I was being cheated or taken advantage of.Its safe to say that Jason cares about his customers. I highly recommend J&I Auto to anyone who is needing work done on their car or truck. When my car needs work, no matter if its an oil change or if its rebuilding my transmission, J&I Auto is where my car will go. Customer for life!

ni
Review №8

Rafael was quick, trustworthy and very reasonable with his prices. I would recommend this place to anyone needing car repair.

Ke
Review №9

Great place to get your car fixed.

Ty
Review №10

Jason and his team have been servicing my 07 truck for years. His fair, timely maintenance and repairs keep it in top shape.While its true that their prices are fair, the greatest value lies in the quality of their workmanship and support of.But, Ive been a client for so long and will remain so for the foreseeable future because of Jasons mastery of relationships.If you want dependable no nonsense automotive service while being treated with the utmost respect, look no further.

Da
Review №11

I havent seen Jason in 6 years. He was as friendly and helped me with my Moms car which both save me time and money.He always checks prices and assesses trouble before he does the work.He saved my Mom over a $1000 by taken it to him versus the Subaru dealership.He only fixes what needs to be repaired.No surprises and no upsale.J&I has been my go to guy for over 10 years.Thank you Jason

Je
Review №12

I had a rental car the other week. My clients ceiling in their parking garage wasnt high enough for the expedition. Busted up the roof rack. Out of town and need a trustworthy auto repair place - my client tells me to go to J & l. The experience could not have gone better. They were awesome, honest, quick and fixed the truck in 24 hours. I knew how much parts were going to cost but I had no tools and frankly I didnt need them. J & l was great!!! Honest, fair and reasonably priced auto mechanics and body shops are hard to find. These guys are a gem in a sea of crap. Id take my cars to them if I lived here and if I ever have another problem while traveling here I will go back

JA
Review №13

Very friendly family owned establishment. I found J & I about 4 years ago. Wouldnt take my vehicles anywhere else. Great work, great prices, and very down to earth shop. They are very good at walking you through the process and letting you know what needs to be addressed now or in the future depending on your budget at the time. Highly recommend giving them a try. You be happy you did.

Bl
Review №14

Recommended 10/10! Thanks Jason for the quick honest work! I will return.

Ma
Review №15

Great customer service and extremely knowledgeable.

Jo
Review №16

J&I Auto has delivered nothing but good business to my girlfriends grandmother and myself (she actually recommended this establishment to me!) The work is punctual and Jason will always keep you in the loop. Definitely recommend for a family mechanic.

Al
Review №17

Great customer service, took my van in here because it was acting weird. The team here was attentive, nice and knowledgeable. Long story short they diagnosed it, and it was a simple stuck relay. They not only didnt charge us, thats not the only thing that made them stick out, they DIDNT MAKE UP SOME BOGUS PROBLEM! They didnt try to up sell, and tell me that it was some expensive part that I didnt need. This is the type of customer service, that will land me as a customer for all my vehical services!

Ro
Review №18

Ive taken 3 different vehicles to J&I over the last few years and always gotten great service. Last time my 2007 Dodge quit the dealer said they couldnt look at it for at least two weeks, and Jason had me on the road the next day for much less than I would have paid. He shows me the old parts and really communicates well. I most recently had an AC compressor changed, and he did the research and told me I really needed to change the fan clutch as well, and showed me a warning about the fan clutch that came with the compressor. Ill continue to use him.

Na
Review №19

I took my car to these guys after i got into an accident and the following day it was ready, great great great job and fair prices, personally i have found a home for my car service..... Try these guys you will never regret...... satisfaction is guaranteed. Thank you Jason and team!

Mi
Review №20

Took my car here to get my thermostat replaced. Not only did they do a stellar job, but also beat out anyone else in the area by almost half! Quality work and fair pricing?! You cant beat that. Ill be back the next time I need anything repaired on any of my vehicles.

Mi
Review №21

Great service and the car is running better than ever. Im not from the area so dealing with a transmission problem was scary because I didnt know who to take it to. J & I not only kept it affordable but were very patient with me bugging and calling them!

Jo
Review №22

I needed a mechanic and took my truck to J&I ... that was 10 years ago and Jasons still my mechanic.Shortly after my son joined the Air Force his compressor went out. J&I repaired his car, charging only for parts. When he ask about the labor charge, Jason and Irma said Thanks for Your Service to Our Country ... no charge.Ive recommended J&I to my friends and family because he knows how to fix vehicles.

R
Review №23

Team does good work at a fair price

Sc
Review №24

Awesome deal! All of my coworkers recommended J&I, but I price-shopped to be safe. Come to find out, J&I beat the other estimates hands down! I am a believer and now a customer for life! Thanks Jason!

Tr
Review №25

They were straight forward with the diagnoses of my truck. Didnt try to sell me something i didnt need or haggle the price.He will fix your car right and do a great job. Very friendly n knowledgable....

Ma
Review №26

Family owned and someone you can trust. Auto repair is not something you look forward too but J &I makes it easy

Ja
Review №27

I usually take my car to VOLVO for repairs. When VOLVO was unable to find out what was wrong with my card, I took it to J & I Auto Repair. J & I Auto not only solved the problem that VOLVO was unable to solve but they were courteous as well.I will recommend J & I Auto Repair to my friends and family knowing that they will receive great service as well as courtesy.

Ja
Review №28

I went to j&i with a problem the Chevy dealership couldnt figure out and the folks at j&i took care of it for less then then what the dealership charged me for the diagnostic. The problem they couldnt figure out was taken care of by j&i. That was 8 years ago and since then they have been my auto repair shop. I recommend j&i to anybody. Great people. I love them

Ha
Review №29

Jason (the J in J&I) is my family doctor for my cars and for my friends vehicles that I send there for service. Like your favorite doctor, Jason listens carefully to your problem. He researches it if necessary from his extensive computer data base. He gives you options if there are any and the plain truth if not. He is especially competent with problems with your cars computer and can fix corrupted software. Besides all that, he is friendly and his prices make you sure you are getting fair treatment.

Da
Review №30

We drive older vehicles and have used J&I for all of our repairs for 10 years. Jason does a great job of making sure the issues are addressed and because he knows our vehicles he can provide that extra level of service. I dont think of any other place to go for auto repairs.

Ma
Review №31

So I ended up needing lower control arms and shocks for my Tundra. In a fit of cleverness, I bought a set of Rancho shocks online and Jason agreed to install them after replacing the control arm. Murphys Law, the front ones were the wrong part, which was not discovered until after Luis removed the old ones. Skipping to the end, the old ones were put back on and Jason didnt charge for any work on the front. Wow. Needless to say, heres another repeat customer that will be going there for any work to be done on my truck. Highly recommended!

P
Review №32

Well took whole 8 days to fix my car ac problemAnd have not provided me itemized billFor some reason after his repairMy gas mileage came down whole 4/5 miles / gallonI will avoid, if I can

Va
Review №33

After working on my car replacing parts that tested bad I still couldnt get it going. Came on here to see which local shop had good reviews and turns J and I rated the highest. Stopped by and talked to Jason to get the ok to have my vehicle towed there. Dropped it off a lil before closing time... Recieved a phone call the very next morning that my car was fixed. Turned out it just had a bad power connection and the charge was only half the costs of the diagnostics. Ive delt with a lot of dishonest shops before and this is one of the first times that I actually feel like I under paid. The costs to have my car towed was double the cost of the repair. Really a breath of fresh air to know there is still honest mechanics out there.

An
Review №34

Im so glad I was referred to J&I. This place has saved me so much money and the job gets fixed the first time. Jason is very professional and he actually knows what he is doing and talking about when it comes to mechanics. This is his thing, this is what he does. Its his area of expertise. Him and his whole crew are very professional and quick at getting the job done.I was so sick of taking my car to these big name places (NTB) and constantly having car issues afterwards or things on my car would go missing. Then I realized, those big name places are run by a bunch of kids who arent experienced or knowledgeable and usually dont plan to stick around so they are usually careless.Everyone should have their vehicle taken here! I trust this place with my car 100% and will continue to use their service in the future should i ever have a car issue again.

Ti
Review №35

I am so grateful J&I was available to fix my XF Jaquar, especially because the dealer repairs were astronomical in price. Jason did a very good job. Thanks Jason for being in the area!!

Je
Review №36

The team at clear lake auto are some of those people who are rare in the automotive industry. No matter who is helping you with your car the person who greets you is going to do it with a smile

Ba
Review №37

Great, fast, and affordable service. Would highly recommend!

Ma
Review №38

Jason, is very good mechanics, he is honest and save me a lot of money, diagnose my truck for free and he fix my truck fast, what a relieve, and Im so thankfully for him, I highly recommend him to everybody...

Ke
Review №39

Professional staff with great service.

Al
Review №40

Prices are good and honest about everything he and works on all my vehicles

Ro
Review №41

Great service and very affordable prices. I have been going to Jason for years for all my mechanic work

C
Review №42

Most of the bays are full of work in progress, takes days to get to new work.

Pa
Review №43

Affordable, friendly, and fast!

La
Review №44

Excellent work at a reasonable price!

Ja
Review №45

I paid J&I Automotive $1500 10 months ago to repair/replace the transmission in my nieces car.J&I has contacted me only after I threatened to sue the company for my car and deposit.I plan to take J&I to court shortly.Jim Rush

TC
Review №46

Great people, honest mechanic.

Ma
Review №47

Good work good price

Sa
Review №48

Great place, service, quality

Information
48 Comments
4.7 Rating
  • Address:15530 Galveston Rd, Webster, TX 77598, United States
  • Site:http://j-i-auto-repair.edan.io/
  • Phone:+1 281-488-3510
Categories
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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