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Midas
379 Bay Area Blvd, Webster, TX 77598, United States
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Midas
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St
Review №1

Great customer service! I had a belt that would not stop squealing and started causing acceleration issues. They only took a few minutes to look at it and it turned out the belt just needed to be tightened. They did not charge me and everyone there was really courteous and friendly. Great Job! Will definitely recommend!

Ka
Review №2

Can’t speak highly enough of Jesse. I came in concerned about my breaks and he was so kind and honest. He was NOT trying to take myMoney and he truly seemed like he cared about his costumers. He was very busy and he squeezed me right in. He was great!!! I will def be returning next month. Thank you Jesse!!!

Bl
Review №3

Always the best for any oil change and basic stuff. Great guys and great services. Love Jesse, this guy has been servicing my vehicle and my daughters forever. Keep it up guys!!!

Jo
Review №4

Great people to work with. Honest repairs at reasonable prices.

Ki
Review №5

Great customer service! Even better prices! All around experience was awesome!!

Ar
Review №6

My first time there: The Mgr. Jesse was extremely helpful and caring. The work required was satisfactorily explained to me. I will make Midas my vehicle go to fix it place.

Ta
Review №7

They are exceedingly fair and more than competent. No obvious attempts to gouge or cheat. The shop is clean and well organized, and Jesse has amazing customer service skills.

da
Review №8

I didn’t need a oil change till another 3000 miles and they guy came out and said I didn’t need it till then. I appreciate the honesty. That means a lot now these days. I’ll come back I’m a loyal customer. Definitely recommend this place. 5 ⭐️

Am
Review №9

Amazing customer service, quick and affordable. I wont be using anyone else.

St
Review №10

Elvis was the best. My oil change light was on and I was 1.5 hrs from home and wanted to see if I had a enough oil to get home. He checked and I was good. The store is located on bay area boulevard. 👍👍Thank you so much Elvis.

Ca
Review №11

Josh is awesome! Fast service and a great job.

La
Review №12

Jessie and Javier are the best in town. they have gone above and beyond to service both of my vehicles. If They dont know they research and find out. they dont work a job they offer a service. Love these guys

Jo
Review №13

Fast, professional and courteous. Highly recommend.

de
Review №14

Jeremy and Sean were both fantastic - took care of me so quickly and kindly, no oversells or unnecessary made up maintenance and they trusted me when I came in with my hunch about what was wrong. As a young woman in the south visiting a mechanic this goes a looooong way. I was on edge and nervous, dealing with car troubles in the midst of Covid and financial insecurity is scary, but they were just seriously the kindest people ever. I’ll be getting all of my services done here from here on out. Thank you for making what started as a bad and scary day a better one filled with kindness.

Ki
Review №15

Jesse is always a pleasure to visit. Great shop, great service!

Br
Review №16

The manager, Jesse, is all about customer service. They do good work at an affordable rate and they dont try and upcharge you on things you dont need. Highly recommend!

Ce
Review №17

Oil changed awesome customer service just waited a bit longer then usual but it was ok.

Am
Review №18

Would absolutely recommend bringing your car here! I swear Ive been to a lot of car shops, and I loved it there! The people are sweet and honest. I especially loved Dave!!! He helped me out in a major way!! TY all so very much! I will definitely be bringing back my vehicles to you from here on out!!

Ta
Review №19

I recently got a lift kit put on my truck from a different business and there were issues that could have caused serious and costly damage to my truck. I went to Midas on a recommendation to have the issue looked at and I was more than pleased! Jesse patiently explained that it could have been a few different things and was able to do an inspection in a couple hours. He not only found the cause but explained how to get the people who messed it up to fix it at no cost! I’ll definitely be going back to Jesse for any future repairs!

Sh
Review №20

I called about my vehicle and scheduled an appointment when I say my camry drives like a brand new ride Not only that that Saved me 500 bucks in my pocket the best hands down!!

he
Review №21

Jesse is wonderful person to deal with and they actually care about their customers and not nickel and dimeing you. I was originally told I would need to replace my entire exhaust system among other things, but when I got here that wasnt the case. This Midas location saved me a ton of money and my car is running like new. Thanks! 👍

JR
Review №22

I had gone by Saturday to see about having my car horn repaired or replaced. The team there determined that I had an electrical issue that was beyond what they are able to repair. They provided me with a referral to an auto electrical company that has a good reputation that can possibly help me.Thank you guys for the honest evaluation and referral. I will be back for other services from your team.

St
Review №23

Back in July 2020 i had a lot of work done on my 2006 Chevy trailblazer.I spend 800.00 $ l dont feel its FAIR for yall to charge me 3 different shops charges? And you kept my car most of the morning. All things was in the same area of the truck.I should only been charged 1 time, because i spend 800.00$Two of the shop charges should be refunded to meAnd no one was upfront with me about the shop charges.

Mi
Review №24

Good prices and services

Ge
Review №25

Good honest service, quick, responsive....deserves 4.5 for sure.

Sa
Review №26

Super nice guys. Honest and polite. Didn’t try and pull any BS because I’m a woman, like the other places in the area. 100% will be coming back to here.

Ny
Review №27

Fantastic customer service!

Da
Review №28

Great customer care and concern but didnt have a the proper tool need to change my vehicles oil.

Ca
Review №29

Went for an oil change and was satisfied with the service and the wait time. The guy at the counter was very friendly and informative.

Li
Review №30

Completely satisfied with all of the work Ive had done there! The staff is friendly and knowledgeable. Jesse is especially great to work with and never tries to pressure you into getting things done to your car that you dont need. Highly recommend.

Su
Review №31

Awful customer service. Got me in fast but just a bit rude

Wi
Review №32

I was running late for an appointment when I discovered my front rt wheel bearing was screaming for attention. Jessie and his awesome team had my truck in the air and fixed in no time. I highly recommend Midas in Webster. They have earned a customer for life.👍👍

La
Review №33

Told me I was no longer welcome there and will not help me with my vehicle

Br
Review №34

Jesse is so helpful and extremely knowledgeable. I always have great conversations with him while waiting for the car to be serviced. The owner of the shop is also super friendly. They’re an honest car shop which is hard to come by these days. I drive all the way from League City to come here. Highly recommend!

Ch
Review №35

I was recommended this shop by a buddy of mine who has been coming here for years. I was super impressed. The staff was extremely friendly and had me out of there in no time. The manager Jessie was a super nice guy and had my oil change done super quick. I will be coming back in the future with any other needs I have.

Mo
Review №36

The midas auto systems sent for me a exchange oil couponBut when i went for exchange oilThey charge me very extraThey are forgerI hate them

Ji
Review №37

Im a DIYer and normally dont trust mechanics to do simple things for my vehicles. However, in the Houston heat, I didnt much feel like flushing the brake fluid in my wifes car.I came to Midas, told them what I wanted done, and they did exactly that. They didnt try to sell me some garbage service or try to get me to fix something that didnt need fixing.I will use them again in the future for anything I cant or wont fix myself. Theyve earned my patronage.

Em
Review №38

Jesse was awesome! He really kept us in the loop on every detail of what my car actually needed to keep going. I have a Camry with over 300,000 miles—Toyota recommended over $4k worth of “repairs,” Jesse worked with us to repair the necessities for $1500 to keep the Camry running safely and smoothly and understanding it is a high mileage, old car. I loved that Jesse took us out into the garage to show us details of what the car needed and didn’t just “tell us” without showing us. We will definitely be back!!

Pa
Review №39

Best customer service I’ve ever received at an auto shop. Jesse took such good care of me, worked with my budget and had me in and out in about 45 minutes. Definitely recommended checking this place out, only place I’ve ever gone that has been 100% honest and upfront about prices and services.

Ju
Review №40

Always efficient. Mgr. Jesse is very attentive and explains things well.

Wa
Review №41

I have been bringing my vehicles for service to this location for many years and I have never had any issues with service performance and/or customer service.Jesse and his team are always friendly and professional, they continually work at providing both my wife and myself the best in customer experience. We believe in safety and work reliability, the staff here seems to excel exceedingly well in that!

an
Review №42

I love the main guy jesse who works there. Only place Ill take my car to. He even ordered a part for us in faith well come back to get it once we had the money. 5 stars. Always friendly, you wont leave disappointed.

Bo
Review №43

A typical auto shop where they hold your car on the lift forever and then tell you just 10 more minutes. Also, they sneak in hidden fees about extra labor on a car that’s frequently serviced so I’m surprised extra labor was for a simple transmission flush.

La
Review №44

The manager is Honest and fair. his objective is not to make a sale. he actually is concerned on a humanitarian level.

Ca
Review №45

Jesse was wonderful and professional. I got in and out in less than an hour!! Will come again for sure!!!

Da
Review №46

My good friend told me about this store and how great the service was. I took a chance and brought my car in for service. Id tell you i couldnt be happier with the work jessie and staff done for me. they had me in and out in a timely manner. I will be bringing my vehicles here from now on.

Da
Review №47

I have been to this Midas a dozen times between our multiple old cars whether for oil changes or repairs. They are always so helpful and honest. They tell you straight forward what needs fixed and why and how much it will cost and since Im a repeat customer they usually find me a deal going on and give me a discount. They are also really nice and friendly. I would recommend them to anyone.

Ju
Review №48

Fast and friendly

sh
Review №49

Jesse is awesome. We took my daughters car in & Jesse was absolutely thorough & wouldnt let us leave until he was completely sure as to what the problem was. He was fair & honest & didnt try to repair something that was a dealership issue. I highly recommend Jesse & this Midas. Id rate this ten stars if I could. * * * * * * * * * *

Mi
Review №50

I have been a loyal customer of the Midas at 379 Bay Area Blvd for over 12 years. I prefer to take my vehicles to there vs. any other repair shop.The service is always professional and the staff is extremely friendly. I am on a first name basis with everyone there. Its a great team who has been there many years without significant changes over time. I feel like they are committed to to core values of honesty, quality, customer service, and doing the job right the first time. The manager always treats me right, and I know I can trust them.If you havent been there, you should definitely try them out.

Jo
Review №51

Always too busy to see my car needs.

Na
Review №52

I have nothing BUT great things to say about this locations manager and staff. Mr. Jesse, the manager always is very diligent about getting you the right part for the right price and his technical staff works very hard to make sure the job is done right. Im very happy and grateful for their service and dedication to their profession.😇

Te
Review №53

Ed was a great manager on duty. He took time to inform me and other guests of the issues with their car in a simple way to understand. The staff overall for a Friday was grand. I appreciated my service. He even showed me my Carfax report o that I can make a better informed decision for my next maintenance service. I used a $20 coupon for basic oil change and tire rotation.

Br
Review №54

I appreciate Jessie and the crew there. We send them a lot of business because theyre honest and do a good job at a reasonable price. Theyre in a convenient location and off a great turnaround time. Highly recommend this location.

Jo
Review №55

The guys here are fantastic, ever since I moved here two yrs ago they have been doing my 1500 Ram and now that we have a Jeep they take care of that also. Very polite and professional. We made an apointment with Jesse Flanagan and Sales- Ed Flores and Tech- Ed Flores and Trevor took care of the work on Jeep. Guys Thank You its always a pleasure speaking and doing business with you.

PR
Review №56

Prompt and excellent.

Li
Review №57

I would like to say that Jesse and his crew have things together and offer the best service. They are very knowledgeable and provide fast quality service. A true blessing,thank you guys for the hard work. Will definitely be back.

Te
Review №58

I love this location. Mr Jesse and his staff are awesome. Honest. Timely. Professional. And Mr Jesse is hilarious. He will make you feel comfortable as a customer. Kudos!!!

Ma
Review №59

Ill be going to this Midas about 2 years always with good quotes sound repairs with good people and they always take care of you

Sa
Review №60

By far the best place I have ever taken any of my vehicles to. They are sweet and helpful. I gelt comfortable leaving my car with them all day Saturday while they fixed my breaks and even went back Monday for them to do my oil change. Jesse lets me know what I need to get done next if there is anything and tells me up front what can happen if I dont get it done. I will only be taking my vehicles to them from now on.

Do
Review №61

Place has poor customer service and they know it. I made an appointment on Friday for an alignment to be done Monday at 4:30. I get there and the guy at the counter tells me the machine is down and has been since this morning. I told him it would have been nice to have been notified. He then said there were no appointments for today made. I told him I called and the guy took down my info, he replied was it Jesse? Obviously this has happened before and has not been handled. This place is a waste of time and a joke.Manager asked me to contact them after I placed my first review. I gave them a chance, so I went to the site he wrote down on the respons and all it was a website for me to fill in my information, again. Its been a few days and I still have not heard back from the manager. This place is a joke and it starts from the top down.

Ky
Review №62

Jesse was very helpful when I brought my car in to get it fixed. I was able to take my car in and get it back before I needed it for work. Definitely coming back and bringing more people with me.

Dc
Review №63

Best customer service Ive received in a long long time.. Very honest, upfront and straight to the point.. Friendly staff

He
Review №64

I came in with front driver side headlamp replacement then they told me wires to my headlamp were loose and that I didnt need to replace it and they connected the loose wires now my headlight is function like normal and wasnt charged for it. I think they are an honest service and repair shop. Definitely recommend them.

Jo
Review №65

Great customer service, fair prices, and managed with integrity. I had four struts replaced and they made sure the job was done right and gave me a very fair price (less expensive than others when I comparison shopped). I highly recommend this location.

Be
Review №66

The manager, Jesse Flanagan, was incredibly polite and informative. I feel very comfortable in letting my female friend come here alone and that she wont be taken advantage of.They were even able to get her drain plug off after carmax basically told her not our problem after they left it stripped and stuck. Two other shops were also unable to get it out. However, Jesse and his crew took a whack at it and were successful.We will be coming here from here on.Thank you Jesse and crew! Fantastic experience.

El
Review №67

Really great customer service, I’ve been coming here for the last three years to get my oil changed. Thank you so much Jesse for making sure I’m safe on the road.

je
Review №68

This is the best place to have your car serviced ! Jesse is very honest and does a great job ! I am very impressed with the job all these guys do on my family vehicles. You will be very pleased having your service done at this location.

Es
Review №69

Jesse, the Manager, is definitely a guy you want on your side when it comes to getting an estimate for your repairs. Prompt service, always accommodating, excellent work, and always friendly! I trust him with every car I own - with my wife and two sons on the road, that is saying a lot! This is the place to go.

C
Review №70

Jesse the manager is a great guy. Him and his team gave me a great service. I came in to get me belt replaced. The service was not too long and the cost was fair. I would come back here again.

Ri
Review №71

I wish they would change their menu up sometimes.

Na
Review №72

The worst midas Ive ever been too. The staff are unprofessional and the prices are terrible.

Ch
Review №73

Very Friendly Staff, just picked up my Toyota 4runner they did a great job on the repairs and before i did the repairs they did a full assessment and explained everything to me. I cant express my appreciation for this place. I will be back for everything i need. ( Fuel injectors cleaned, air filter, struts, shocks, alignment and 2 new tires).

Ka
Review №74

If anyone is looking for a good auto repair shop that I highly recommend you bring your car here. My brakes were completely shot and they were able to completely resolve the issue. really happy with the service!

kr
Review №75

I have my oil changed here. They never try to pressure me to purchase something else, they just tell me when it is recommended but no pressure, like other places. They seem honest and do good job.

d
Review №76

They took really good care of me

Ki
Review №77

I love this Midas. They have never been anything but helpful. They have always been honest with me if its a problem they cant solve and have never over charged me. Actually, if the work is more expensive than expected, they usually find some way to give me a little bit of a discount, and theyve never charged me if they find out they cant help me. Jesse is a real stand up guy who is honest and will help in any way he can, even if its giving you a referral elsewhere. I send everyone I know to this Midas; I could not recommend this shop more.

Be
Review №78

Made an appointment to get my brakes changed. I thought the brakes were worn needed to be replaced. After 15 minutes they gave me an honest evaluation of my vehicle and I only needed front pads and front rotors turned. This shop is awesome and is veteran friendly.

Ca
Review №79

I have received excellent customer service from Midas Car Care in Webster, TX. The manager, Jesse, as well as the techs were very courteous, conscientious, and honest. The auto industry could learn from them. I have told every one I know to take their vehicles there because they are honest and trustworthy.

Fe
Review №80

Great service and the staff will always help you to find the best solution while keeping it cost effective. Ive had 4 different vehicles with different problems all the way from battery replacement, brakes and AC and they solved them every time at the best cost compared to other quotes. They will always explain in detail the nature of the problem and what are your options.

Ru
Review №81

This was my 3rd time going there today and JESSE was awesome came in and had my brakes fixed and his guy also fixed another issue that was going to be a problem later on. THANK YOU FOR THE GREAT SERVICE

Je
Review №82

Always a great experience. Jesse and his team are knowledgeable and friendly even when packed!!! Always feel taken care of and trust this shop completely!

Ad
Review №83

The management team went above and beyond for me, they got me back on the road fast and super courteous they went above my expectations and did an excellent job! I have continued to have my brakes serviced over the years with my this location because of a great manager Ed and I will continue to have all of my brakes serviced at this Midas location because of the great customer service that the management team provided. You guys rock

we
Review №84

Very helpful and knowledgeable people work here. They are not trying to sell you parts that you dont need. They are honest about what my car needs and fix it as they promise . Very good shop !!

Ce
Review №85

Ive used this Midas for both cars Ive owned (a 2007 Honda Accord and a 2012 Toyota Prius), and they always do a great job. Jesse, in particular, is always great with each person who comes in.

Br
Review №86

Terrible service after quoting a price over the phone when I stepped in gave me a different price people head over to @auto check where theyll take care of you and not give you the run around great prices low rates great customer service. @auto check

Re
Review №87

Jesse was very professional and very helpful with my service! 5 stars! Will definately cone back!

Da
Review №88

Ive been here twice over the past few years. Once for a catalytic converter replacement, and once to purchase a battery. Both times I found the staff/technician very professional and the service satisfactory. Would come here again if the need arises.

Sk
Review №89

They are fine, but Everytime I come here, they forget to put in windshield wiper fluid, even after I remind them.

Je
Review №90

This place rocks! I Took my truck here for making noises and received wonderful customer service. The manager took me outside to show me what was wrong with it and explained in detail what would need to be done. I highly recommend Midas. They have my service from now on.

Je
Review №91

I went in to get my brake pads checked. I was informed my brakes were fine and I wasnt charged for the visit. Looking for honest mechanics? Here they are!

Wa
Review №92

This was the best auto repair experience that I have had in many years ! These guys are very good . I took my car to three other places to have a code turned off and this place finally repaired my car for me . I am very thankful that they took their time to figure out the problem for me . Job well done ! My car runs great and I certainly will come back here . Thanks

Pa
Review №93

Great service, friendly and honest technicians. They tell you what you need and what can honestly wait. Just moved out to Webster and will definitely make them my go to shop.

Ka
Review №94

I went to Midas for an oil change and as part of their oil change they do a Safety Inspection. The good news is that the type of things that would leave me stranded on the highway were in good shape. However, my air filter was really dirty and my cabin air filter (I didn’t know my car had one), looked like it could grow mushrooms! After seeing these I had them replace both filters. The costs were reasonable and the service was excellent! I will return!

Lu
Review №95

The customer service? Whack. The wait time? Whack. The fact that the receptionist/manager was talking on the phone with a buddy while I waited on him? Whack.

Sa
Review №96

Jesse and the team were great! Honest and professional. Happy customer

Al
Review №97

The guys here are not only patient with me when I try to describe an issue, but also honest and upfront!

Ro
Review №98

This a great school for kids can go an learn

Sa
Review №99

Great place! Great people! Great service! Honest and do not try to rip you off.

Cl
Review №100

They have always done great work and they explain everything in detail and show you what is wrong. I highly recommend this place. Great staff as well

Information
34 Photos
100 Comments
4.3 Rating
  • Address:379 Bay Area Blvd, Webster, TX 77598, United States
  • Site:https://midas.com/houston/store.aspx?shopnum=5742&dmanum=404001#utm_source=google&utm_medium=gmb
  • Phone:+1 281-557-6715
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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