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uBreakiFix
400 Bay Area Blvd Suite H, Webster, TX 77598, United States
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uBreakiFix
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Br
Review №1

Took my Apple Watch in for a button that came off. They had it fixed in less than 5 minutes. He refused to take any money for the repair. Very nice, friendly service. I definitely recommend, and will bring any future repairs here.

Si
Review №2

They are great! Helped fix my battery laptop in less than a week!I got my screen replaced a week ago. During the first week of school I broke it again and went to them. They allowed me to get a new one for free!!!Thank goodness they were so understanding!!

Me
Review №3

Simple, quick, straightforward. Same day service as promised. They said 2 hours and had my hard drive replaced in 30 minutes. Highly recommend for convenient quick fixes.

Lu
Review №4

The staff I very helpful and quick turnaround on your devices.

La
Review №5

Brought in my iPhone 7 Plus with a cracked screen. Waited for the screen replacement. Was returned in just over an hour. Yuli did a great job. New screen with no issues yet. Not expecting any. Thanks for the quick service and repair!

Ve
Review №6

I went to ubreakifix on bay area blvd after discovering that the glass on the back of my phone covering my camera was cracked. I have no idea how it happened. It had to of happened within a few hours since my phone was not cracked that morning. None of the tmobile stores that had repair centers in it were open that day, due to remodeling. I was referred to ubreakifix. I went there and they were friendly and let me know that they had the part in stock. I was so relieved. It only took them 1 hour to replace the glass. That was it! They were lifesavers. Thank you so much!

an
Review №7

Havent experience it yet. I just stopped by to ask how much to replace broken screen on my phone... They re great to me very friendly but price 149.99! That kinda to much I thought it would be 75 up to 100. My phone is LG android. not even fancy so yeah i said thank you but cant afford it and left. I thank you for ur service.look for other places.. Any place where u Know is cheaper than that... let me know, thanks

Mi
Review №8

Loren is the MAN! He was quick but most importantly he was really N I C E and helpful-Great combination when dealing with customers!! Thank you Loren!!

Fr
Review №9

Friendly and Helpful. Kreyton is polite and quick with his work.

Jo
Review №10

Great place…so helpful!!! Andrew is the best!! Thanks guys…I will be back!

An
Review №11

Started out with simple lcd repair for ipad air 2. Ended up breaking home button (another location told me that happens sometimes) but this location offered to discount repair by half to make right. Lost my thumbprint opening capability but did take them up on power booster charger.Be informed that repair can sometimes lead to other failures.

Do
Review №12

Uriel performed a screen repair today on my wifes Pixel 4a. The League City uBreakiFix repaired her cracked screen 6-7 months ago, but a recent drop of the phone caused the backlight to go out and the screen to become detached. We took it to this location in Webster, and they repaired it in less than an hour. Turns out, the League City location did a terrible job with the repair, using some sort of epoxy to glue the screen on (Uriel said it was one of the worst repair jobs hed ever seen). The screen hardware simply needed to be reconnected and reglued with the official Pixel adhesive, which he did for no charge (not even labor). Thank you Uriel for the quick repair and excellent customer service. I highly recommend getting your Pixel repaired here if the need arises! (Dont go to uBreakiFix in League City!)

Jo
Review №13

I hate to give a bad review because the people here are really nice, but unfortunately I have to. I took my phone in to be fixed under manufacturers warranty, and apparently the machine they used tore one of the internal cables. The original issue I brought it in for wasnt fixed, and now its broken even more. The guy at the desk told me that it was still totally functional, which turned out to be false because immediately after I left, I noticed that it wont connect to any cell towers despite multiple resets and reseating the sim card.My only option is to mail it into Samsung and wait up to 14 days to get it fixed. Like a lot of people, I use my phone for work and unfortunately dont have a backup. This is EXTREMELY inconvenient and honestly pretty unacceptable.

Ma
Review №14

My iPhone screen was toast! Kreyton was super helpful; the staff here is friendly and knowledgeable. Highly recommend!

Je
Review №15

Called and was able to get same day appointment. Phone was fixed before the end of the day. No issues so far

Fr
Review №16

Creighton & Stephen are incredibly talented professionals and were the only ones capable of isolating the problem and fixing it. These guys are truly amazing... Previously, 3 different attempts at the AT&T store + 3 different attempts with Samsung Technical Support provided NO success.

El
Review №17

Stefan was great!! I had gotten the Sim card stuck and he got it out in 2 minutes! Didnt even charge me. Thanks for taking great care of me.

Do
Review №18

They reloaded my software. Took off all the bad stuff and now everything works fine.

Na
Review №19

Premium work. No issues after fix. Work was done when they said it would be. Fixed my Galaxy Note 10+ perfectly.

Je
Review №20

My daughter locked her phone with a passcode before we could even get it fully setup and didn’t remember her password. Att couldn’t help me and neither could the Samsung rep on the phone. I took it here and with the help of Kreytone and Andrew they had the phone fixed within a matter of hours. I highly recommend this place, there were a godsend. They were professional and quick to handle the issue.

Ja
Review №21

I have had 3 phones fixed there with no issues. Great and fast service.

Jo
Review №22

They were very fast and very friendly had to replace the glass cover protector my phone fair price like I said quick service.

Lo
Review №23

I had something preventing my USB charging cord from holding in the port of my phone. Within a few minutes they removed the obstruction and handed my phone to me. Awesome

Ca
Review №24

Broke my screen and my phone insurance covered my fix at this location. I cant even tell the difference! The screen looks and works exactly like when I got this phone brand new (believe me I have some pretty intensive criteria but the job they did passed with flying colors). They even added an OEM screen protector which was a nice touch. Im not sure if its still water resistant but Im not so keen to find out. Overall, 10/10, some talented people at this location. I will never hesitate for another visit if I need it!

br
Review №25

I HIGHLY RECOMMEND uBreakiFix.I have a my fair share of broken electronics. But this is the first repair shop that I have had a great experience with. The back glass of my new galaxy S20 was shattered after dropping a tool on it. I spoke them on the phone and told me to bring it in so I did. After 45 min they had replaced the glass and recalibrated my cameras phone. This is a great repair shop very prompt and professional. Great price for the service I have received.

Et
Review №26

Broke my IPhone 7 screen and it was replaced within the hour. Kreyton and Nicholas were great and easy to work with. Will be back!

Li
Review №27

Them guys are awesome the repairs are done in a timely manner ( quick)they inform you of what is needed. Like I said they are awesome!!!!!!.

Mo
Review №28

I replaced the battery in my iPhone 6 and couldn’t get the screen and digitizer to work properly. I’ve used these guys in the past and they’ve always come through for me. This time, they did it again. They have been my go-to shop and today they demonstrated why they get my business next time and the time after. Five star professionals.

Ad
Review №29

Kreyton did a great job very fast and professional

T
Review №30

Quick easy and professional

Al
Review №31

Excellent service, replaced my phone screen quickly

St
Review №32

This place is extremely useful I recommend this to be on your priority list for anything computer related problems

Je
Review №33

Had appointment at 10:00.....place locked up

Ma
Review №34

Great professional service.

Br
Review №35

Kreyton and Stephan did an amazing fast repair, great service :)

Fr
Review №36

Stephan did an amazing job repairing my PS4 in the same day! These guys are definitely my go to for any electronic repairs!

Ru
Review №37

Quick, fast and great service

Sa
Review №38

Went a while back to have my Nintendo Switch remote fixed. The repair technician (forgive me, I cant remember his name) fixed it in a timely manner at no charge... saved me a lot of money. Would highly recommend.

Di
Review №39

My computer was repaired by this place, wonderful professional, and fast.Would recommend them for any of your issues.

Re
Review №40

Those guys are awesome. They are always able to fix my phone in a professional manner for a decent price.This time it was Stephan who did a great job. He kept my phone and in less than two hours I was back and my phone was back alive.Great Job.Whenever my phone doesnt work anymore, Ill be back there and nowhere else.Thank you again.

Mi
Review №41

UbreakIfix was highly recommended by close friends. I took my daughters phone to them and they were very clear about their policies and warranties, which I found very fair. They estimated a week to get to my phone, but called me the next day. Unfortunately, the water damage to my daughters phone voided their warranty (they prepped me for that). I asked what they recommended, and they were honest that it was better to replace the phone. They didnt charge me anything for the labor to open and check the phone or advice. I will definitely return with phone needs in the future.

Ga
Review №42

Used their website to make an appointment for 11am on Sunday morning. Arrived on Sunday at 11am . Open sign on, but door locked. Nobody answering the phone.I called and left a voicemail. Nobody ever called me back.Extremely disappointed.

Ho
Review №43

10000% recommend this place! Andrew helped me out with getting my phone fixed. The screen repair itself didn’t go as planned. And after many back and forth calls with asurion, he was able to get them to agree to send me a new phone completely. Andrew was very professional and helpful the whole time, and I will always be recommending them!

Ba
Review №44

Creighton is one of the best. He is quick, fast, fair, and has great customer service. Go see Creighton!!!!!

Sa
Review №45

I used their curbside phone repair to replace my phone screen today and it was faster and cheaper than expected. Very efficient and looks great! The service was fast and friendly even during this crazy time.

T.
Review №46

EDIT:These guys turned me around with their professionalism. They reached out to me concerning my original poor review and told me to stop by so they could see what could be done. I let them know the original issues and concerns I had when they fixed the first time. They told me they would take a look at the iPad and see what they could do to take care of me. They ended up not only fixing the screen, which had pulled away from the back of the iPad, but they also replaced my home button even though I had told them it wasnt much of a concern. I am much more ok with the price point now that I see the care that they will give you if anything goes awry.Thank you guys for being understanding, professional and fast. Ill be stopping by again if I break anything else.(Original Review)I am highly dissatisfied.This is the second time I have been duped by a screen repair place. I was told the cost of this repair would be around $180. When all was said and done it ended up costing $205. For this price I was expecting much better. When I brought my iPad in, it had a cracked screen and the home button was only barely working. Now that I have received my iPad back, the screen is now crack free, but the home button no longer works at all. The screen is also flared up in the bottom right hand corner.Taking the price into consideration I had hoped that the home button would also have gotten repaired. I have repaired my own screen in the past and all it cost me was $70 for the screen, digitizer, and new home button plus 30 minutes of my time. My quality of repair was similar if not better.At least the associates were professional when talking to me.

Ta
Review №47

Darrell was the best technician Ive ever had the pleasure of working with and I cant thank him enough for the high quality customer service I just received!!! I highly recommend him and the company ubreakitwefixit. Darrell the technician explained everything in a way so that I could understand, he fixed my phone perfectly it actually feels like it did the first day I bought it, but honestly it was his level of professionalism and dedication to his work that is why should I ever need these services again he will be the first call I make!

An
Review №48

Darrell was great! He fixed the crack in my phone with no problems after I had another tech previously put a broken screen on and tried to make me get a new phone. He was fast and did everything in his truck. All I had to do was hand my phone over for 15 minutes. Would definitely use this service again.

Th
Review №49

Darrel did a great job fixing my broken screen. Im happy they came to me to replace it!! He was very friendly and fast service!! PS. I read a bad review about leaving the phone with them unlocked and on.. well since he came to the house he did all the test here with me to insure the phone was working properly so if you leave your phone rest assured they will do a great job and provide quality service. Thanks again Darrel.

Ce
Review №50

Jasmine was great, I was late to my appointment by 10 minutes and she waited for me. She let me know exactly how the process was going to work. Jasmine also had the screen fixed pretty quick and made sure that everything was working before she left. Thanks Jas!

Ms
Review №51

Andrew, the technician, saved my Apple computer. The mouse pad was stuck and acting erratic. He cleaned it out and the pad was unstuck. Ubreakifix didnt charge me anything. They have serviced my 10 year old computer in the past, and their price was very reasonable.

Br
Review №52

Darrel helped me and was awesome! He let me know when he was on his way, showed up in a decent time frame and was fast and very professional. My phone is like new now. Am very pleased.

JU
Review №53

Marcos provided great service. He was on time, communicated well and did the job fast. Would definitely recommend!

Ra
Review №54

Nick was great. My I Phone was not charging. He looked at it and said my charging port needed to be cleaned. He was done in less than 5 minutes and did not charge me anything!!Nice, clean, store and great people. I highly recommend Nick.

Cr
Review №55

I would like to thank Darell Powell for doing such a great job in fixing my i phone screen. He was very professional and informative. He took his time and executed the task to his best performance. Very satisfied with your services.Thank You Asurion!

Ma
Review №56

This place is very knowledgeable about repairs and know what they are doing. Andrew helped me out big time. I came in late just before they closed and wanted my charge port replaced. He did a quick check and cleaned out the port and now it works like new. Best part is that he did it on the house and didn’t sell me any unnecessary repairs. Will come back when I need any repairs. Great and honest business ethics.

Br
Review №57

By far the best repair shop I have ever been to. The employees are super knowledgeable about most anything computers or phones. Their prices arent the cheapest, but they are competitive. You know that old adage rings true though, you get what you pay for. This company stands behind its work. If they cant fix something they just tell you as much instead of trying to milk you for all of your money.Cant say enough about how much I trust this company and these employees in particular. I have taken several items here to get worked on and fixed. Every time they have treated me well and left me with peace of mind. One time they couldnt fix something and just told me what was wrong and why. They always provide an explanation. Worth the few extra dollars youll pay to get the quality of work you receive.

Ma
Review №58

This place is really helpful and I was able to get my note 9 fixed the same day for a reasonable price. The guys are friendly and they keep you informed on what theyll do.Thank you guys again for the help!

Ki
Review №59

Darrell was fabulous! Friendly, professional, and knowledgeable. We received on-site service to replace my daughters iphone screen and it was a wonderful experience from start to finish! Would highly recommend this guy for all your repairs!

Da
Review №60

Kreyton was great! Awesome friendly service. Definitely recommend this place if you need to get your phone fixed. Less than a hour turnaround.

St
Review №61

I came in at 10 am on a Saturday and the fantastic Andrew was able to fix my broken LCD screen on my iphone in 45 minutes!! Im so thankful for these people! I will always come here over the apple store ANY day!

Ch
Review №62

Had my phone screen replaced through Asurion warranty, they did a great job in a timely manner all while maintaining social distancing.

Er
Review №63

Darrel did a great job, came to my house took about 20 minutes and my phone was like new again, no more cracked screen. Very polite and awesome service guy. Would definitely recommend and use again.

Ch
Review №64

Excellent work, quick service!!

Se
Review №65

Andrew did a fantastic job replacing my iPhone 7 camera & also applying screen protector to my device. Service was excellent & we were on our way promptly despite the store being fairly busy. Great experience overall would highly recommend!

El
Review №66

This is my first Google review. UbreakiFix is a great business whose values and business remind me of a small family owned shop in a small town that treats every customer like a neighbor that will come back time and again. I know this because I have been there 4 times for different items now. They are as honest and good people as you could ever hope to find. Even better that they have been able to fix everything. The last time they fixed 2 remote controls that I had been prepared to spend $350.00 to buy new ones. They fixed them both but wouldnt charge me because they didnt have a way to test them. I took them home they worked like new. I went back to pay them. I saved $300.00. This kind of customer care doesnt just happen. It has to come from the top. Thank you guys.

J
Review №67

This place was awesome! Walked in with my Pixel 2 and a dead battery, they were able to get me in immediately and replacing the battery only took about 45 mins. Andrew F. was great also. He was friendly and listened to the issues I was having, and recommended a new battery. Once he was done the repair, he brought it out and showed me all of the pocket lint that was built up in the charging port. I was surprised my phone was still able to charge at all! I would definitely recommend these guys if need your phone repaired, Ill be back again in the future too! Thank you

Bi
Review №68

Came in to get a liquid screen protector on my Note 10+ and Stephan was very informative and helpful. The technician Nick did an great job applying the screen protector. I keep coming back to these guys and will continue to refer them to family and friends. Thanks so much guys.

Ti
Review №69

I would like to thank the technicians for performing the repairs on my HP desk computer. The problem was with the speed of the computer. They explained what the problem might be and the cost to repair it. Later that day they called with the results of their findings. My computer was repaired and ready for pickup that day. I would highly recommend UBreakiFix of Webster to do computer repairs.

Sk
Review №70

Stephan was awesome. The were on a 2-3 hour wait and were able to get my repair done in less than an hour. I have been here multiple times. I strongly recommend them.

ja
Review №71

I went in today because of issues with my iPhone 8 Plus screen and Trey greeted me. He was very accommodating and knowledgeable about the repair I would be getting. He also recommended a few cases that would be beneficial to me. I’ll definitely be returning if anything happens to my device again.

Ja
Review №72

Great service and great customer services! Andrew was very helpful from the beginning to the end. He explain everything in full detail specially for someone that is not technology savvy. I’ll definitely be back I highly recommend this place

Pa
Review №73

The service level in this store is awesome! Stephen and Andrew are very helpful and professional. I’ve brought three devices here for repair, and the job was always done very well! My devices were repaired as good as new again. The price is very reasonable also!

ri
Review №74

Good place to get your phone fixed.

Me
Review №75

Marcos was awesome! He’s great at communication and kept me updated on his arrival time.

Wi
Review №76

I walked in today 15 minutes before closing just to get an idea of how much it would cost to replace the screen on an iPhone 6+. Stephan very kindly gave me the quote and said that he could get it done in 15 minutes. They stayed open late to make sure I got the screen repaired. Very courteous and did a great job! Highly recommend.

Sa
Review №77

Amazing service

Su
Review №78

Stephan was amazing!! Fast service, I was able to wait while diagnostics and repair were done. Great price, my phone is like new

ja
Review №79

These guys are scam artists. I brought my cellphone in to replace the back cover that was cracked and they said I had to leave it with them unlocked and on.To replace a back cover?They wanted all of my information.... what a scam. I took it elsewhere and they had no problem with replacing it with the phone locked and off.Dont recommend this place.... go somewhere else.

Ka
Review №80

Marcos came to my home to replace the glass on my phone. He sent a text 20 minutes before he arrived, and another when he was in the driveway. The repair was quick and professional.

Pe
Review №81

Darrel did a great job repairing my daughters phone. He was very polite, and fixed it quickly. Much thanks to him!

Je
Review №82

Kreyton, Stephan, and Trey. These guys were awesome! I came into the store 15 minutes before they closed, 100% expecting them to not fix it that night. I planned on dropping it off the next morning, I just went in to ask about how long it would take in the morning and they fixed it that night! They were super quick, offered to fix it that night and even put on a protective coating on on my screen. Thanks guys!

Ci
Review №83

My husband set up for a home repair. Marcos with Ubreakifix came to our house, was very polite and professional. He fixed my husband phone while I waited inside. Amazing service and even better that out faily life wasnt disrupted with having to be in store. High recommend!

Mi
Review №84

I brought my sons Note 9 for screen repair. Ben and Stephan were very helpful and friendly. Service was super quick and his phone works like new. And theyre Samsung certified which makes it even better. I am an extremely satisfied customer. Definitely recommend to anyone needing phone repair.

Jo
Review №85

Came here to fix my screen. They said it would take an hour but it only took 15 minutes. Phone works great. Customer service was great. Thanks Stephen and Nick for taking care of my broken phone. I highly recommend this place.

SJ
Review №86

These guys rock. Fixed my phone for free. It was a quick fix but still a nice gesture. I will return with more business for them.

Gl
Review №87

Brought iphone to store with sound problem. Stephan was the technician and explained the potential problem and estimated cost. However, when I picked up the phone he explained that he was able to “reset” the headphone jack and solve the problem without replacing it and their would be no charge. I had a similar experience with this store on another phone, so I can recommend their trustworthiness and competence. I’ll definitely use them again.

Ch
Review №88

A big shout out to JOHN, ANDREW and NICK, they switched out batteries on two phones under 2 hours. Professional and friendly attitude, great service thanks guys. From Kevin Wallace

Ry
Review №89

Dropped by 30 minutes before closing. Explained that Id drop the phone off and come back tomorrow evening to pick it up (I work way over on the west Sam Houston Tollway). One of the repair guys volunteers to stay late to replace my screen - and did it within 20 minutes. AND they beat the other quote Id gotten by a solid $100. Bottom line: if your screen is busted, these are the guys to use.

Ch
Review №90

I love this store. Stephan and the owner of the storeKregton was so nice and professional. I needed to transfer data from old phone to new phone, and Stephan was so knowledgeable. It was a challenge, but Stephan figured it out and it was done. I would recommend this store to anyone who has problems with their phone. Thank you Stephan for all you did for my phone.Cheryl Walter

Re
Review №91

I always come here to get my phone fixed when I crack it like a ding dong. They have great customer service and it hardly takes any time at all for them to fix it. Stephan was a great help!

Je
Review №92

I brought my IPhone 6s plus in for a screen repair and they had it done within 30 minutes. Nick and Stephan were very friendly and did an excellent job on my phone! Definitely satisfied and I highly recommend this place.

Ch
Review №93

Darrell was great. Took my phone and worked on it in his truck. It only took about 15 mins and it was like brand new. I will use this service again if needed and I highly recommend.

Fo
Review №94

Just got my phone back from these guys, talked to Kreyton and Stephan who were super helpful. Repair was quick and well done by Andrew. Great service and great work, would definitely recommend.

M
Review №95

I visited this place based upon the high score of review, and yes, it makes sense that they got this good score. Stephan was very professional, and my iphone 6s works so well like a new one. I highly recommend this place to you.

Me
Review №96

Those guys are amazing they fixed my laptop hinges on a matter of hrs and they didnt charge me anything to look into... God bless you guys

Da
Review №97

I definitely recommend uBreakiFix to everyone! Trey was able to fix my problem in just 45 seconds! He didn’t even charge me anything!Another shop had told me to replace the whole phone because it was a “motherboard issue.” My coworker recommended uBreakiFix because of their free diagnostic. I was amazed at the results.

Re
Review №98

Very helpful very courteous

Ra
Review №99

I needed a new screen/LCD on my iPhone XR, I thought I would be better off buying a new phone before shelling out the money to get it repaired. I called for a quote expecting to be told a lot more than I was. Brought it in and after 30 minutes Stephan and Nick had my phone looking brand new! Highly recommend!

Rh
Review №100

Darrel was prompt and repaired my phone with great professionalism and I would recommend him to anyone. I’m glad my phone is working properly again.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:400 Bay Area Blvd Suite H, Webster, TX 77598, United States
  • Site:https://ubreakifix.com/locations/webster?utm_source=google&utm_medium=gmb&utm_campaign=webster
  • Phone:+1 281-724-9711
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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