Ive been looking for a specific van for a few months now and decided to start looking further away than the greater Seattle area. I found exactly what I was looking for at a great price at Wenatchee Autoplex. David helped me set up the deal and even delivered it to me, a ferry ride away from downtown! I will def. look here first when Im looking for future used cars. Thank you all for a pleasant car buying experience!
Having owned and operated my own new car dealerships for many years, with thousands of satisfied customers, I just bought a beautiful Genesis AWD from Wenatchee Autoplex on 10/27/21. Overall experience was 5 Star from the cars presentation, to the owner, Finance Manager and even Poncho the young lot attendant that keeps everything glued together. A beautiful experience from some of the nicest professional car people Ive ever had the pleasure of knowing. Thank You Susan, Poncho, Cory, Marvin and Big David G-owner.
I bought a 2014 Kia SorentoFrom This sleazy dealership called Autoplex,2000 miles in one year later the engine blows,put new engine from them for $5,500, the service manager Super sleazy and very rude,I do not recommend this sleaze Plex Autoplex to buy a car you will get ripped off
I was sold a lemon. I took it in for repairs twice and paid over $1500 to fix it. Now its down again and no car dealership wants the car for a trade in and I still owe $7000 on a car that is not drivable. Ive contacted Marvin from Wenatchee Autoplex and he has stopped communicating with me. I had to pay over $300 for a rental to go to my interviews out of state. I have three teenagers, and no family. I got promoted again for a job in Clackamas but will lose that opportunity because of this lemon. As a deaf employee, it is very hard to move up in the career field but I got it and now I have to turn it down because I have no way to get there . I started a GoFundMe so I can get help because Wenatchee Autoplex wont. Marvin complained they lost thousands of dollars, but I am out of $7000 and have no car and no support. Im sure Marvin still has a car to get back and fourth.
I couldnt be happier with the service I received. Marvin was great to deal with and I wouldnt hesitate to shop here again.
Great service! My daughter, who lives in Wenatchee for college, needed routine maintenance on her 2019 Kia Forte and the staff at Wenatchee Autoplex made the visit enjoyable with their exceptional service. Shout out to Dave for the direct follow-up with my daughter. We will definitely return for all of our transportation needs.
Wenatchee Autoplex is AMAZING! I highly recommend. Dave, Raul & Marvin were great to work with. I felt very comfortable and not pressured. Thank you guys so much, I’m so happy I purchased a SUV at a great price. Thanks again!!
No pressure salesmen, fast at finishing up the paperwork and sending me on my way with my new ride
The initial purchase experience went fine. At the time it was discovered that the radio control console wasnt working. We signed an agreement that they would repair or replace the radio within 30 days. 2 failed trips to the repair shop (where I took time off and paid for gas) and more than 3 months since I bought the car the problem still hasnt been fixed. I have always been the one to initiate contact. I have been more than patient. Ive sought legal counsel and it looks like a trip to the Ford dealership and small claims court is in my future......
Thank you Marvin and Raul. Great buying experience, genuine people. I work in marketing and sales so I understand the pressure and stress of the job. appreciated their ability to perform and sell without pressure. Love my new truck!!
Wenatchee Autoplex is AMAZING! I recently purchased an F-150 from them and they went above and beyond to help meet my needs as a customer and pricing was reasonable and fair. Marvin was awesome to work with and so friendly and I never felt like I was pressured on the sale. I also got a great rate on financing. I highly recommend Wenatchee Autoplex and will do business with them again. I love my new truck!!! Thanks Marvin and Dave!
It was nice salesman, but they had no Subaru Foresters that I was looking for. I was told they cannot sell someone within 200 miles of Wenatchee.
The vehicles on this lot are so nice. Every one looks brand new.
The Truck was less expensive than any comparable truck in wenatchee and they gave me top trade in price for my car.
A good vehicle at a good price was told to go back to get a good car detail was really poor done .
I had an appointment for an oil change for my car. My son in law took my car over there for the appointment, we are in Moses Lake. Appointment was for 8, he got stuck behind a truck so he was 17 minutes late. The service department was extremely rude. Instead of hey man your appointment was for 8 am and I took the next one ahead of you. Instead it was, your appointment was for 8 and if you wanna do this it will be a LONG wait. With serious emphasis on long. Like really? No need to be a totally jerk yes I was late my bad. Wheres some customer service. Never again will I purchase from them.
This place has it all ! And its right across the street from the public market the whole family enjoyed this car buying experience and we will tell others great job dave and staff keep up the good work
Great people and products.
I was incredibly impressed with the honest, personable and helpful service that I received from Raul, my salesman, and Marvin, the manager. Would definitely recommend Wenatchee Autoplex for car purchases.
I hate going car dealer ships, this place wasnt bad at all good places to go. Wiling to work with you and give me a fair price on my trade in..
Great owner and staff