This place is great! You can find almost everything here and you dont have to walk as far as you do in the big box stores. The workers were knowledgeable and helped us find what we needed. I will continue to shop here. Also you can get individual nuts and screws here, a big plus.
Great selection of tools and the pricing is very affordable. The staff is also always incredibly friendly as well.
There is always someone knowledgeable around to help you find what you need or give advice. Very friendly, clean store.
We need places like Elliotts ACE, they have nearly everything. nice to be able to walk in and be able to buy a single screw or bolt of needed instead of whole box etc. also very helpful, explained to me how to replace my window screen myself. bought the tools. did it myself for much less than they would have done it for me. very nice
This place seriously beats any of the big hardware stores in service. It so much easier to find anything. My fiance and I love coming here and the Ace Reward program just adds to the experience.
An employee was going off on a loud political rant, completely ruined what would have otherwise been a very pleasant experience. I cannot in good conscience shop somewhere where the staff feel its appropriate to rave about conspiracy theories in the middle of the store. Check your political opinions at the door, Im looking for hardware not crackpot mental software.
Alway find useful stuff here. Also when you ask for help they are helpful taking you to the parts or screws or whatever youre looking for.
Always people there willing to help you get in and out as quick as possable. Always stocked up and orginised. Always great deals with the ACE rewards program.
Thank You Ace Hardware! I love the variety you have at your store. The employees are very knowledgeable and very friendly too
I had a sore neck by the time I left the store. I was so busy craning my neck looking at all the merchandise!!! Everything you need in this unassuming store. From the outside youd never guess they would have some of everything. The staff is super friendly, very helpful!!! I like....
I have always have liked coming here and have been comfortable enough to browse the many cool things they have. Tools and the nuts and bolts area are my greatest interests, you get ideas for projects when looking through this stuff. They have many things beyond this that I think would be some interest for everyone.
Top notch place and great workers I perfer this place over home improvement box stores
Love this store! All the employees are so helpful. We bought a patio set and one of the chairs was damaged. The manager called over to another store and they had everything delivered to our house within days.
Great prices..knowledgeable friendly salespeople that know their items
Staff is extremely polite and helpful! The store is very organized and clean. I was in and out in no time, but wished I could have stayed longer. Beautiful Hardware Store, amazing experience. Sure is nice to see customer service of this caliber, which is becoming increasingly hard to find nowadays! Within 30 seconds of entering the store, someone asked me what I was looking for and pointed me in the right direction!
If you need ANYTHING hardware related, this is the place!! Not to mention the staff is SO helpful! Theyve helped me out a number of times and their advice has been invaluable! This is the best hardware store in the Milwaukee area!!
There is always someone standing by to help you find whatever it is you are looking for and help get you in and out faster. Great service!
When I need big items or small I know this is the place that i will find friendly people to help me every time. Thank You. 😊
Always love going to ace. Would rather go here than home depot. Plenty of help always available
The employees at Ace provided phenomenal customer service. I went in with my two small children, they graciously found the item we needed and brought it right to us.
I appreciate the convenience and location. Friendly, helpful service.
They have everything you need at reasonable prices!There is always someone asking if you need help, NICE!
When all the big box stores couldnt supply what we needed we found it right here at this little store trust me we should have never given up on the little stores theyre fading so fast its not funny
Friendly and knowledgeable staff!Better than Menards and Home Depot.Will return for all of my home owner needs.
😳😳🙏🏾 OMG... Im a contractor that works on houses all year round. And when I say it is so convenient to have a Ace hardware almost in any part of town (Milwaukee) within a mile or two, I love it.But I have to tell you, out of all my 20 plus years of going to different Ace hardware stores, by far..... this location beats all the rest!When me and my partner walked in the store and found exactly what we needed and started to walk out... 🤔 we both felt like taking an early lunch break from our clients house just so we can shop around this amazing store that had so much to offer on every level 🥰😂.I felt like I was in Ace hardware heaven and Im not joking... Id highly recommend going to this place. And I will return in the future, especially when working on that side of town...
A ce has everything and has the most knowledgeable staff out there. Theyre prices are a little higher than big box stores but they make up for it with theyre customer service. Ace is the place!
Have shopped there for years. Their employees are often retired craftsmen who can give expert advice. Highly recommended.
Have always had good experiences here. While some of the items can be a bit pricy if you know what to look for there certain things are competitive. Also have had good experiences with their service department, for example this weekend I was doing maintenance on a new snow blower before putting it away for summer and found that a bolt had been sheared off in the collar that goes on the axel. It had probably been like that from the factory you just cant tell until you take the cover off to do maintenance. I took the collar off and they got the bolt stud removed for me and replaced the bolt along with cleaning up all of the threads on everything and got it back to me the same day under a warranty service.
I always get great personal service at this location! Would recommend over Home Depot or Lowes if they have what you need.
They always have what I need.The service is amazing. The staff is very knowledgeable. They are helpful with any questions.
Very helpful at service counter, had the part I needed
Horrible place to deal with for stihl products! Bought a lawnmower a year ago bag ripped called stihl and said to bring it into ace where it was purchased from, not only did it take 3 months and a call to stihl to get a bag to the store because elliots was only looking at one vendor for them, when I came to pick up I was told not to bring in the old one. The manager tried to tell me it wasn’t going to be covered under warranty, and I needed to pay for it then said he would cover it if I brought in the old one. Lawnmower is at my elderly moms house 40 miles away. Take the extra drive and buy your stihl stuff from the professionals at Neus in the falls!!!
Always love Elliotts Ace Hardware. No other one compares. Been to a few others, and this one is by far the BEST!!!
Pat in the tools department is amazing!! Huge asset to your company!!! Tom P is also very helpful!
Excellent, helped me with everything I needed and it worked perfectly. Your store is amazing 👏👏
Always very helpful and goes above and beyond every time I visit
Better than Menards for hard to find items!
Great staff- always very knowledgeable and helpful.
They always have what I need I love it One shop stop it
They were very helpful,and they had everything I needed. Thank you.
All store employees were most helpful. As I checked out the cashier asked if I might need help. I said I dont think so. But he could see i really DID need help. As I got to my car the cashier was right there. He went the extra mile. He knew I would need help. Thanks much Ace!
These people know what real help is.
This hardware store is fantastic. Service is impeccable. Everyone that I had contacted with was willing to help and knew exactly how to help.
I love Ace because of the knowledgeable associates. They were very helpful today in paint.
The gentleman working at this location spoke with a voice that seemed to have been given to him at the same time the establishment was built! Very knowledgeable and to the point. Thank you sir!
5 week delay to get a girl Its easier to buy a new car Then purchase a grill from Elliotts hardware I will not shop there again
Had everything I needed to complete my project and the employees were very helpful!
Very good customer service
Picked up a back yard 3-person swing, got help getting it to the vehicle. Helpful workers.
Excellent staff assisting with questions
Caring helpful people.
You will not find a more knowledgeable hardware man or women perfect place to go.
Yesterday I purchased a Big Green Egg.Kathy was very knowledgeable and answered all of my questions.GREAT SERVICE DOES EXIST
Always friendly, bought paint for a small project. Excellent mixing and product consultation.
Had exactly what I wanted and for a decent amount thank you for helping me out
Great staff. Always someone around to help. Store size makes it easy to get in and out!!
I looked at numerous hardware stores and farm implements stores for a wood splitting maul. I couldnt find one until I shopped at Elliotts Ace. They had a very good selection. They always have what I need. Should have looked there first
Workers are so helpful but a bit pricey
Bought a new lawn mower. Older gentleman was very helpful and free delivery. Thank you
I love coming here for the expert help from the staff. I do not mind paying a little more for something more than amazon when I can ask questions and get real help! Bonus holiday section too!
The best customer service around
Excellent customer service. Thanks George for your help with space heaters!
Great place to go they have everything.
Good hardware store.
Great selection, they are always very helpful and knowledgeable.
The staff is very helpful and friendly. Convenient to find and spacious parking. Prices are a little higher but quality is good.
Great place ppl very nice
Dave was very helpful in helping me with a sale item that wasnt clearly marked. Lines for checking out not clearly marked.
I shopped at this Ace last weekend and filled out the survey on the receipt (in the hopes of winning a gift card). I got a call today from the manager who personally called to thank me for my business. WOW. How awesome. Ill be back again!
ALWAYS a great experience here! Very friendly, helpful folks! My favorite Ace store!
Everyone was so friendly even their customers
Good value old fashioned hardware store with household items as well. Have shopped here for 35 years. Always someone with knowledge when I get stumped finding the right solution.
Excellent place very knowledgeable and friendly staff
I love Elliott Ace Hardware. They are so helpful & I always find what I need.
Very helpful and courtesy staff
Got my curved shower rod today at Ace after almost a year of searching elsewhere. I love Elliotts Ace Hardware for its super knowledgeable and helpful people. Prices often are better than big box competitors.
Always fantastic experience. Helpful friendly employees; found what I needed + a good sale item!
This Ace location has extremely helpful employees. I was there for 30 min and I had 4 different people offer their help. The store was organized and clean. I was able to locate exactly what I needed. Products seemed to be labeled correctly and in the proper places. I think what I liked most about the store was how it felt when I walked in...it was peaceful. It didnt have the erratic feel of some retail spaces. Thanks Ace for the great start to my morning!!
Got everything we needed. Staff was very helpful.
Good customer service, clean establishment
Hands down the best hardware store in the area. They have everything you might need some bonus things that you probably will just Have to Have and there is even home goods and things for those looking for little things for.the house.
Lots of useful stuff. Always helpful staff. The gift department surprised me with some cute fall shawls on display. My favorite hardware store!
Awesome hardware store. They have everything and more, plus a ton of helpful staff. Skip the big box stores and go right to this one.
Awesome place,Would like to work there.They have everything under the sun.We go there often.
Love this place.. Great products.. Always have what I need from nuts and bolts to chainsaws...
Awesome help today to fix my chain saw. I came in looking for a replacement part and the technician offered me a tip to repair instead....and then did the repair for no charge. Now that’s service!
You can get anything here. Little expensive though.
Always awesome.
The people are very friendly and very helpful
They are friendly and helpful as always.
I really like coming here, the atmosphere is very Zen, the signs are very clear for each aisle & what you are looking for. The only issue I have is when you are asking or inquiring about something specific you are looking for to one of the Ace Employees, they step back from you when youre talking to them...Mask or no mask. Im not a threatening person, Im not armed, Im not dangerous, Im a human being with feelings just like everyone else, looking for help finding an item I loved so much, I purchased it before. Stepping away from a loyal customer while she is speaking to them directly during a tough time for all of us, feels very disheartening. I still give 🌟⭐🌟⭐🌟 stars for how clean, & well maintained my Local Ace Hardwares are. Thank You.
Fine, you dont want to force your customers to wear masks during a pandemic.. at the very least, take the strong suggestions from doctors and scientists, and have your employees (most of them well over 50 years old) wear them, and make sure your customers are socially distanced while in line.I love your store, but you need to be more responsible during a pandemic.
Good Start Id like to go there theyre smart and friendly and as far as clean and its not always crowded and he always seemed to have what I need
Service was good they had sll the parts
They have a friendly and helpful staff. I have a tendency to to find things there that I cant seem to find at the bigger stores like Home Depot. Good value and overall good store.
Excellent...very helpful n knowledgeable staff...friendly too
Always have what Im looking for.
Love this place. Had to take something back that got damaged in shipping and they were great about it.