Battery does not taste goodI can smell colors and see tastes

The employee, judging by his attitude was either having a bad day, or he was about to get off work soon. Snatched the item up, scanned it, and told me the price before I could say hello. In the same motion, he handed me the receipt while starting to walk off. Take the extra 5 minutes and find a different auto parts store.

Great service! Took out old battery and put in a new one. Only problem is the warranty on battery now costs extra and only for two years. Not good when you buy a five year warranted battery.

Needed windshield wipers in a hurry! They helped me right away and replace them for me on the spot! Clerk replace them immediately and I was good to go in about 5 minutes! Great job guys!

Very caring told me about a battery I brought. From somewhere else, he explains about what was charging and why it didnt fully charge

Customer service was okay however was given wrong piece for my car after calling and being informed it was the part I needed I ordered it online. I had to go back to return it which it took the full 10 business days for me to be refund my $138 and I still had to pay in full for the correct part that I needed which was $300....;in which I feel was not right considering it wasnt my fault that that was the part coming up in their system as the correct part...

Had what we needed. Great staff

Very helpful staff was able to purchase what I wanted, took a while but was able to get a good discount.

Excellent staff. Very courteous, friendly, and knowledgeable.

Very helpful staff. They always have what I need and great prices.

Both gentlemen were helpful! James however went a above and beyond by educating me about proper oil levels to maintain for my car, along with assisting me while I put the oil in my car. Thank you so much!!!!

Always have what we need

Very helpful I would recommend them to anyone.

Husband stopped in to buy some spark plugs for the car. Man was very helpful.

Customer service was terrible both times Ive been there

Very nice customer service. I was in dire straits and the gentleman helped me without hesitation and i appreciated that considering I was freaking out, lol!!!

Went in to get some new headlights... th8nking i was downgrading due to blown bulb and needing asap.... the associate James clarified every light bulb and made the experience easy and assuring!!!! I appreciate it!

The customer service was excellent or so I thought. I was in desperate need of a engine hoist and they happened to just have one. As no one else in town seemed to. And for that I was thankful. But I was a little upset when I got it home 2 hrs away only to find that some of the pieces didn’t line up. Must be parts from two different size engine hoist I guess. But I have it and I really need it so I’ll just have to bolt together what I can and maybe weld the rest!

Great customer service! Ive always left there feeling like I was cared about.

Everything way to expensive so got it else where

Recently, this location has had all the odd and specialty items and fluids that other stores I visited did not have, oftentimes coming in clutch saving the day and allowing me to get things done right!

Great, knowledgeable and friendly staff!

Friendly staff. Gave good money saving advice.

99 percent of the time I can get what I need .Staff is very helpful. Store is clean and well lit.

Purchase rearview mirror glue

Theres a guy who goes by KB who really understands customer service and the importance of customer relations. More importantly he understands what it means to be a good person. He is definitely management material in my eyes!

Good service

Great for auto parts

This store is the standard of service. The manager is outstanding hes been in the store for years, I want to say his name is Calvin. Hes always nice and knows his stuff. The other manager Tony, I think hes a corporate guy of some kind but hes always there I think he works seven days a week. hes the guy to go to when you dont know what your looking for..

My sister knows more about car than i do. But she call and they gave her the correct information.. . no problem at this time

Always get first rate, quality service here.

I’ve never had an employee help me as much as Vicki did. She was the funniest and most kind worker. She helped me buy a new battery and she even walked me through putting it back on. I will be buying every car piece I need from her from now on. That woman needs a raise. And her nails/contacts were poppin! Ask for Vicki

One of the better staffed stores.

Ok

From the moment I walked in I was greeted with a smile and hello. The assistant although from another store was kind enough to help me find just what I was looking for, even offered different suggestions. Thanks guys for a pleasurable visit.

Five stars for great sales associates at the 12th Street, W. Columbia, SC store, especially Jim. I always find the items that I need. Thanks Advance Auto. Keep up the good work.

Advance auto is the only auto store i use. The online ordering is very easy and convenient. Last time I went the guy have my the wrong part but was willing to deliver the right part to my home. The for got busy and he couldnt deliver it but when I picked up the part, he reimbursed me gas money die to the fact that he couldnt bring it!!

Close to home, even though prices are WAY too high.

Great customer service! Helped install a new battery and installed wiper blades

They have everything thing you need and if they dont they will get it. The staff usually will go above and beyond to help in any way they can.

It was great. Real helpful.

We were at the one near the intersection of Hwy 1 & 12th St in West Columbia. My son said, Everytime we go in there, those guys are so nice and helpful.

Decent prices, slow service (Wich Ive come to expect from parts stores). Overall experience was good though, knowledgeable staff.

Great service

Could use a little more knowledge behind the counter....

Very nice place . they helped me with what I needed right away . very good staff. I recommend this place to everyone 2 thumbs up.

Oil was $5.00 a quart. Crazy. Know wonder oil changes cost so much.

Always friendly and helpful

Great service. Part specialist knew exactly what I needed. Will always use them

Good customer service

Good fast service, but failed to tighten neg. connection so battery failed the next morning, as car failed to start our do anything else. Amazingly I figured the problem out, before heading to the garage.

Helpful staff and nice clean store at this location as well.

Friendly Staff, great customer service!

Called 3 times for a question about a limited lifetime replacement warranty. I was put on hold each time. Asked to speak to the manager was denied. Staff went on to be rude and started suggesting what I did wrong to void the warranty. Argued that I did not buy the part there because I was not in their computer. I have a receipt with the store number. They never even offered to look at the part if I brought it in. Most likely wont be coming back due to the disrespect and lack of customer service.

Very knowledgeable and polite, knew exactly what I needed 👍

Wonderful service

Helped in the pouring Rain! Awesome Job Cullein 👍

Great people, always have the parts I need.

Awesome customer service and management. Very pleased to say, I willmake this my stop for automotive needs.

Dont like there parts cheaply made

Have always been helpfull,sometimes you get a rude employee at a buisness,the manager would like to know about it,things like that girl that was rude could cost them.

Knowledgeable, friendly and over the top helpful!

Staff is always friendly and very knowledgable!

Customer friendly and instant service

Friendly, helpful staff.

Great local auto parts store

Good staff. I usually shop Advance.

They are great at helping people.

Friendly and informative

Terrible service. I am sure tortoises move faster than the people that work here.

Great customer service!

Will not honor ther price tags from shelf items

Very helpful

Ok

Five stars for a knowledgeable staff!!

Says they close at 9... but they dont.... ya right

Very helpful stuff.

The gang is always helps me out when I need it

Typical Advance Auto Parts selection of parts, etc. I have been disappointed by the employees here on nearly every trip in. I would much rather go to one of the OReillys near by.

Good customer service.

Quick and helpful service!

Great parts, great prices

Very imformative

This is the best one in Columbia

Had everything I needed. Little long of a wait to check out

Gave me what i need ed

Not in stock, ok other than that

Excellent

Good people

Cheap prices

Helpful staff.

Always helpful.

Very helpful

Good service

Ok

Good service

Great

Awesome service!!!!

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