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Fred Anderson Toyota of Columbia
2136 Sunset Blvd, West Columbia, SC 29169, United States
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Fred Anderson Toyota of Columbia
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Ja
Review №1

I write this review after 1000 miles driving. My conclusion is Peter Boulware Toyota of Columbia is trustworthy and I recommend this dealership with confidence. A specific story of my car purchasing process is as follows. I didnt have a car before my new Corolla. Since Im risk-averse, I decided to buy a new car, not a used one. I spent nine days getting a OTD price as good as possible. I sent a lot of emails to Honda and Toyota dealers, and then Casey got my business. I visited the dealership, talked with Carson to secure a white Corolla because it was on the way. In two days, Frank helped me with a test drive like family. They were all nice. No number changed since Casey had got me the best quote. Since Im very satisfied with their service, I even keep Franks business cards in my wallet all the time just in case I meet someone who consider buying a car. Meanwhile, it feels like specifically describing the quality of my Corolla is a waste of my time. Just Corolla you know! Smooth driving, Good mpg, and..I love both exterior and interior.

Ta
Review №2

This place is amazing. As soon as we meet Nicholas he made us feel like no other car salesman had. He listened to exactly what we said we wanted and what we didn’t want. He has unbeatable customer service. He is willing to work all day on you if that is what it takes. He told us he would stay till midnight if that is what he needed to do. Now not only was Nicholas awesome but the finance manger Trey will talk to you no other. He sat with us and explained all the numbers and made sure we were very comfortable with everything before we signed any paperwork. This is the best place to shop anywhere for a car!!

Mi
Review №3

Justin Smith was phenomenal! I have been waiting a long time for my dream car and within just a few hours he made it happen. He is very knowledgeable and his wonderful personality are a winning combination. He is definitely one of the best salesmen I’ve ever dealt with and a great friend as well. I couldn’t be happier with how quickly he put a huge smile on my face helping me find my absolute dream car. The whole process was wonderful. Thank you so much Justin.., you’re awesome!

JA
Review №4

Justin Smith was extremely helpful with selecting a car today. His knowledge of the vehicles helped me with understanding the vehicles a lot. He was a subject matter expert and was able to answer all my questions and was very kind and funny. Justin was able to help me set up everything a needed and made everything go smoothly.

An
Review №5

Justin at Peter Boulware and Patrick the manager did an excellent job getting me into the vehicle I really wanted, and not what i had to settle for. Super professional and easy to deal with. If you are in the market for a vehicle come see these guys first. Youll be glad you did!!!!

Mc
Review №6

Justin Smith was very helpful in assisting with finding the truck that I wanted. He was very knowledgeable and people-friendly and helped to work on a deal that made both sides satisfied. It was a no-hassle experience. I will probably come back to make more purchases.

St
Review №7

If I could give this place zero stars I would. I paid good money to have the tires rotated, car detailed, premium car wash, and appraised. I came back 8 hours later, and the only thing they actually did was rotate the tires. They said that was all they were supposed to do. I kindly showed them my email confirmation with the services (tire rotation, premium car wash, detailing, appraisal). Left my car there overnight. Came back the next afternoon, and paid full price for what was honestly mediocre work.Side note: there is a Highlander on the lot with 106,000 miles they are trying to sell for $40k.

De
Review №8

Paul in sales is the man you definitely need to see. I walked in yesterday frustrated and didn’t know where to start. Paul worked hand and hand with me and not even 24 hours later I sign the deal on my new car. He is the best and this has been a wonderful experience. I definitely will send anyone looking for a new car to Peter Boulware of Columbia awesome dealership and awesome staff. And if you stop by ask for Paul in sales you won’t be disappointed.

Ma
Review №9

At first only offered 5k on my trade in but gave me full price10.4k on my trade in. I bought 2022 Toyota Corrola hybrid. right away. We found a small tear in our seat. They ordered a replacement. Really good service couldnt be happier

Li
Review №10

This dealer is great! The support you in everything you need. They can also fit in your budget and make this buying experience the best. Justin Smith is not only a good dealer, but also a nice person. I feel so happy. I hope to come back and for more deals

Em
Review №11

We came in today with high expectations, and Justin Smith blew us away! He was talkative and friendly, very comfortable to sit with. He was very informative in answering our questions and explaining any additional information. I could not have asked for better service! Smith has a great sense of humor and is very personal able, “Best salesman of the south!” as my dad said. He went out of his way for us and it was an overall great experience. Thanks again!

La
Review №12

Awesome customer service!! Thank you Justin Smith for helping me to get in a vehicle quickly at a price I was willing to pay. Made the car buying experience less overwhelming with his friendly personality, and knowledge of cars. If your looking to buy a car hes the guy you want to go too!! :)

Ju
Review №13

I came in looking for a new car and being a Justin I needed another Justin to rely on and convince me that I was making a good decision. Thats when I found Justin Smith. He came in Justin time with quick answers to questions Justin case I had any doubts.Im gonna love the new car and I recommend you do business here.

Ra
Review №14

Had a great sales experience at Peter Boulware Toyota. Justin Smith was awesome and had great knowledge of the truck. Highly recommended. Would come back again.

Lo
Review №15

I had the best experience with my salesman Justin Smith. He has extensive product knowledge, a great sense of humor and charming good looks. I highly recommend this dealership and salesman!!!

Wa
Review №16

Justin Smith is a very nice and patience man. Was a pleasure doing business with him.

Ba
Review №17

We had a WONDERFUL experience with Teddy. We ended up buying 2 new cars. He was extremely knowledgeable about both vehicles and very patient. He’s not pushy or trying to “get one over” on you. I would highly recommend Teddy at Fred Anderson if you’re looking to buy a new or used vehicle.

Pa
Review №18

Phil Sasser was an excellent help when choosing a new car. He was extremely patient with us. He was very upfront and honest during the whole process. We will refer all our friends and family to him for all their car buying needs. Thank you Phil. You made car buying bearable and fun!

Ma
Review №19

Go see Christian at Peter Boulware Toyota of Columbia! He stuck with me through the whole buying process. He sent a video of the car I was interested in, set up the test drive, and facilitated our interaction with financing. Christian was available for questions and was very responsive to text messages during the time I was waiting to pick up my car. He was the first person I met at the dealership and the last person I saw on delivery of my vehicle. I love the consistency they provided. William in financing was easy to work with, answered my questions clearly, addressed my concerns, and was able to get me a low interest rate with the institution I wanted to work with. Highly recommend this team!

Gr
Review №20

Peter Boulware does a great job with vehicle maintenance but they also provide a great buying experience. Justin Smith was very knowledgeable and helped me select the right vehicle. He answered questions and was patient. I would recommend Justin to anyone looking for a new vehicle.

Tr
Review №21

Amazing service experience! My service tech Josh Smith helped me make an appointment for an oil change and tire rotation with ease. When I arrived the next day he greeted me with a smile, and they immediately took my car back to be serviced. I waited maybe 45 minutes, and my vehicle was done! If you want fast and friendly service, go see Josh Smith over at Peter Boulware Toyota of Columbia. He wont disappoint!

Pr
Review №22

Go see Justin Smith he is great! He greeted me in the parking lot as I was looking he was so friendly and helpful. He made sure I was happy with what I was buying. They have a excellent selection of vehicles I’m very happy!

La
Review №23

I worked with Justin Smith to purchase my new car. From start to finish the service that Justin provided was phenomenal!! I would recommend everyone to go see him for your new car. :-)

La
Review №24

Literally had the BEST experience getting my brand new 2021 4Runner! Justin Smith was the best and helped me out so much! He made sure I got exactly what I wanted and made the looking and buying process so smooth. Definitely made me feel like family! Go see Justin for all your car buying needs!!!

Da
Review №25

Thanks to the folks at Fred Anderson-Columbia for making this the best buying experience ever!! Frank and Thomas were a please to work with. This is my kids first vehicle purchasing experience and he will never know how lucky he was to have these guys!!! Thanks Frank for your patience and hard work!! Thanks Thomas for stepping in and helping a teammate!! I appreciate everything you did for me and my family. You welcomed us into the Fred Anderson Family with open arms and we are forever grateful!

Ch
Review №26

We worked with Justin Smith to purchase our car. He was very nice to work with, dependable, upfront, and reliable!

Co
Review №27

Great experience with Justin Smith! Hard worker who was literally running around taking care of people. Made trading in my car for a new (used) easy and I got a great deal. Thank you Justin!

Ki
Review №28

I recently purchased a new 2021 Toyota Camry SE a week ago. My experience with the staff was awesome. Phil Sasser assisted me through the entire process. He was professional, knowledgeable, funny and just a joy to be around. A friend recommended me to visit Pete Boulware Toyota and only wished that I had done it sooner. The process was lengthy but very excited about the outcome.

Ki
Review №29

What a great car buying experience. Trevor was very knowledgeable and helpful. I never felt pressured. Everything was smooth and easy. I had been working with several dealerships and chose to do business here because of the professionalism and straightforward attitudes of everyone involved. Highly recommended!

An
Review №30

Had a great experience purchasing my new Toyota Tacoma with Justin Smith. He answered all my questions and was very patient with me through the whole process. I’ll definitely be making another drive to west Columbia for my future purchases. Thank you Justin!

Ki
Review №31

Looking for a Toyota and dont have time to suffer fools? Then this is the dealership you need to visit.Bought a new 4runner here. Everyone involved from Sales Person, Sales Manager, to Finance Manager was courteous, friendly, and professional. Finally. Will be buying all my cars here from now on.

An
Review №32

Just had a great experience at Peter Boulware Toyota. Patience, knowledgeable sales person- Justin Smith helped me with my purchase!

Da
Review №33

JUSTIN SMITHGOOD CHAT WITH HIM ALL THE TIME. REALLY NICE AND PATIENCE. HE HELPED ME A LOT. I LOVE HIM COME AND ASKED FOR HIS HELP

Si
Review №34

Had a great experience. Especially with Frank and Lee, stayed till 9:00 pm to get my car.Very helpful bunch of guys here.Would highly recommend it.Frank’s a superstar.

Bi
Review №35

Justin Smith was great. He was not pushy and truly wanted us to be satisfied with our vehicle purchase. He is full of energy and has a great sense of humor.

Jo
Review №36

Justin SmithGreat job by Justin at Peter Boulware Toyota! Simplified the trade-in and purchase process and made it actually enjoyable. He worked hard to find the exact truck I wanted and kept me informed throughout the process.

Qu
Review №37

Great experience with Justin smith. Very friendly and knowledgeable. He made my car buying experience easy and fast! Thanks again Justin

Ti
Review №38

Joanne Blackman was very professional and knowledgeable about all the questions I had! She walked me through the process and made a very frustrating situation in the past, easy this time! Recommend using Joanne! Adam in finance was also very helpful and helped me obtain a loan to all my terms! Good job!!

Li
Review №39

Justin Smith was exceptionally courteous, professional, efficient, and just plain FUN to do business with. I would definitely recommend him to anyone seeking a car salesperson with whom they could feel comfortable and in whom they could place their trust.

Re
Review №40

Worst experience with a car dealership service center ever! I had an appointment today at 8am. Was quoted two different costs for labor, with a $400 difference. No one knew the parts I needed. They didn’t even order them after I talked to parts and have the parts ready for service. When I got there they didn’t even know the price of the parts they quoted me. I feel like they were trying to rip me off because I’m a woman. Ever since they changed names they’ve just deteriorated. They all blamed it on miscommunication on their part. I’m definitely not going back.

Ca
Review №41

This place has been an absolute NIGHTMARE!! they STILL have not fixed the audio in my car after an entire month and i now have to wait 3 more weeks. they somehow missed the issue THREE TIMES and now my car has to go back in for a FOURTH time. do better toyota, this is absolutely unacceptable. do NOT come to this location. this place was much better when it was Fred Anderson.

Za
Review №42

A painless and honestly enjoyable experience at Peter Boulware Toyota of Columbia!! The atmosphere was casual and everyone was super friendly! Mr. Frank Kinch was on the ball in getting me set up with my new 4Runner. Could not have asked for a better handler! Highly recommend this dealership! Thank you Frank for your hard work and patience!!!

Jo
Review №43

Justin Smith made this experience excellent! Ive purchased 4 new cars before this and this was as painless as possible. No hassle, I never felt pressured. Ill be back to see him when my lease is up!

Le
Review №44

Excellent experience with Justin Smith and his team! We walked in with many requirements and they accommodated every one. Justin is knowledgeable about vehicles and a fun guy to get to know. Justin and team worked diligently to find our perfect family car in an extremely tight market! Thank you!

ro
Review №45

Just purchased another vehicle from Peter Boulware Toyota of Columbia and I cant say enough good things about salesman Robert Drakeford. Friendly, helpful, lots of attention to detail. He went out of the way to work a deal during the shortage of cars everyone is currently experiencing. Hes been in the business for years and knows what hes doing.The finance guy Talmadge Bookert got all the paperwork done and helped me get a better interest rate than my credit union. Hes a pro!If you need a new car, or a used car, talk to Robert Drakeford, Talmadge Bookert and all of the sales team at Peter Boulware Toyota of Columbia!

Gr
Review №46

Just bought a 4Runner from Justin Smith! Fantastic experience. He’s smart, funny, humble, knowledgeable, friendly, and much more.

Br
Review №47

Peter Boulware dealership was amazing. Frank Kinch was my salesmen and he was awesome. He made it very easy and got me exactly what I wanted quickly.

Al
Review №48

I purchased a vehicle from this dealership a month ago. I drove 8 hrs to get the vehicle and I greatly appreciate they held it for me. But it’s been a month and my temporary tag has expired. I haven’t received my tags in the mail and I have been calling for the past 2 weeks explaining this issue before they expired and they keep shuffling me around. By this time they should have memorized my phone number and name since every times someone answers the phone they request my information and tell me someone will give me a call, but they never call. I have a fifty thousand dollar vehicle I can’t drive. I asked today if they can issue me another temporary tag so I can move around, I explained, I went to the DMV and they said they can’t do anything the dealership is the ones that can help me and again they said someone will call me. I am still waiting on calls.I feel like they just don’t care, I called the bank and they haven’t received the tittle as well. I need answers.

Ra
Review №49

Had a wonderful experience. TREVOR was the best!!! He was really helpful and patient with me. He is very nice and his customer service skills were amazing. During the entire process he kept me informed and updated on what was going on and worked hard to get me exactly what I wanted.Hands down the best salesman I have ever dealt with. I love my new camry!!!

Mi
Review №50

This is my 2nd time purchasing a vehicle from this location. This is also the best experience I had as well thanks to the salesman Justin Smith!! Justin Smith has a knack for selling cars. Down to earth fella and very good at what he does!!!!! Next time you are looking for a Toyota vehicle go on down to Peter Boulware of West Columbia and ask for Justin Smith. You will not be disappointed.

Cy
Review №51

We had a wonderful experience! Frank and the team went above and beyond to help us find the exact vehicle that we wanted. I would recommend him to anyone who is looking for a pleasant experience and someone to help you find exactly what you want. We will definitely continue to go there for our vehicle needs.

Sh
Review №52

Had the best buying experience at Fred Anderson! They got the vehicle I wanted that no other dealership had at an unbelievable price!! John Bambauer, Richard Evans, and Cassidy Seeby all worked together to make it happen, and I couldn’t be happier with my new 4Runner!

Ja
Review №53

We love our new Toyota 4 Runner and the team at Peter Boulware made the whole process easy. We did most of the transaction online and they delivered it to our home. If you are in the market for a car this is the place to go!

Wa
Review №54

We highly recommend this dealership. The staff was friendly and helpful. Our salesman Frank was great!

Ti
Review №55

I could not be more satisfied with the service I received today. Kyle with the service team made it easy and I am grateful for the help.

Am
Review №56

Dont buy here! They make promises they cant keep. No return phone calls, non existant customer services. Worst buying experience EVER!

Aa
Review №57

Overall, this was not an ideal experience as a buyer. They backed out of a deal that was agreed upon by internet sales. They switched the salesman midway through our visit. Prices were increased if we traded in a car. Required protection packages that are company policy. Many sleazy tactics including disappearing with our keys. We were able to purchase the same vehicle for multiple thousands less with a much better buying experience from a different dealer. Don’t walk but run far away. Value yourself as a customer. Do not shop here.

Ad
Review №58

I just received my brand new 2021 RAV4 XLE! Carson Boatwright has been an AWESOME salesman & made this car buying experience the best I ever had! I previously went somewhere else & did not receive the best customer service & advised Carson how much of a painstaking ordeal it has been. Not only was he super informative, but he provided top of the line customer service!

TC
Review №59

I would never speak for anyone elses experience so I wont question why they have 4.5 stars. Seems a bit unrealistic for a dealership full of scammers but it is what it is. I wish I could give negative stars because they wouldnt have any left if it were up to me.Tried to lease a vehicle through them. I put money down (via a debit card) and we get to the end and they claim that it was too late at night and Toyota wouldnt have an answer until the following day. I was excited so naturally, I was willing to wait. The next day I go up there and come to find out Toyota didnt approve me due to my credit. I found this interesting, as I had just got my credit report, AND a credit card through a Federal Credit Union. I knew what it was prior to going up there. But, you know what? I left disappointed and thinking, maybe it wasnt as good as I thought. Jump to the present. I go to JTs in Lexington because they have a vehicle I am interested in. They pull my credit...approve me...get me in at the payment I want with zero issue. Literally no issue. I didnt even have to put money down. Ironically, my credit was exactly what I said it was. I wont point any fingers or make accusations, but you can rest assure I will never do business with Peter Boulware Toyota in my lifetime and I will do everything in my power to make sure that my friends and family go elsewhere. But hey if you had a good experience with them then congratulations. These people took my credit down several points AND I didnt get the money I put down until a week later. Just a sorry and bye was all I got. I wasted my time and my credit score because they probably just wanted to make more money off the vehicle.

AW
Review №60

Teddy Hodge was the 1st one to come for our help when walked in at Fred Anderson dealership. He is always polite, friendly, professional, honest and made our buying experience a pleasant one. He patiently answered our questions, explain various options and get the job done. We secured an excellent Highlander Hybrid Limited one and we are very happy with it. He is very helpful guy and I strongly recommend for you all on your next buying car event. By the way, the dealership reward you free oil change and maintenance as long as you own the car! We just love this place.

an
Review №61

Justin Smith was such an amazing person to work with. He made the experience of buying my sons first car such a easy and delightful process! He is very knowledgeable and helped us find the perfect truck! Definitely recommend asking to work with him when coming here to buy a vehicle. Recommending my friends and family to come here to work with him!

Al
Review №62

We had a great experience with Trevor. He was very knowledgeable and was able to answer all of our questions. He did everything he could to make sure we got into the car we wanted! Highly recommend!

An
Review №63

Everything seemed smooth when I purchased my used vehicle ok May 1st. But now it has been months and I still do not have my title and plate for the vehicle. I have spoken with the dealer approximately 20 times over the summer and they have done nothing but send me temporary license plates to mask the issue. I am beyond frustrated at this point and am in the process of filing a complaint with the SCDMV.

Su
Review №64

It is my pleasure to say Justin Smith did an excellent job of serving me L Craig Wilkes and my family in our purchase of our great 2021 Tacoma. We could not have asked for more care, good will and ability from Justin. May his tribe increase! Lennon Craig Wilkes

Ty
Review №65

They changed my mind today. Thanks for the help. Honest workmanship with their service. Troubleshot a problem quickly and politely.

Sc
Review №66

Justin Smith was an excellent sales person. He made my buying experience easy and my wife will probably come back to him for her next car purchase.Scott HoogenboomLexington, SC

Am
Review №67

I was looking for a new car after totaling my other car (2017 Toyota Yaris). I knew I wanted a Toyota product but wasn’t sure what to get. When I came in, Logan was assigned to help me. He was super helpful, calm, knowledgeable, and walked through the car buying experience flawlessly. He answered all my questions, helped me find and test drive the best cars that fit what I was looking for and did not stop until I found what I wanted. He could tell when I was getting anxious or overwhelmed and could crack and joke and make you smile. He never pushed anything on me or made me feel pressured into making decisions. He gave me time, explanations, and reassurance on the best options I had. I would recommend anyone looking for a car to ask for Logan when you go to Fred Anderson of Columbia. I will be telling everyone to go to him! I walked out today with a 2021 Toyota Camry that had everything I wanted and more! Thank you Logan!

Kr
Review №68

Great customer service and experience from start to finish! Ive been with Toyota for years. Justin Smith made everything so easy! He went above and beyond. I truly appreciate the experience and excellent customer service. Very happy and highly recommend Justin at Fred Anderson Toyota of Columbia. Thank you!

Jo
Review №69

Impressive sales team of Casey, Phil, & Lee helped us. They were all prompt, courteous, & professional. They gave us a great price on new 2021 Avalon Hybrid Limited making the 3 hours drive from GA definitely worthwhile. They fulfilled the 3 things I look for in business dealings: Good, Cheap, & Fast !!!

Ja
Review №70

Justin Smith was a very helpful product specialist--a good listener, knowledgeable about the features of various models and trims, accommodating and patient. I highly recommend.

Ha
Review №71

I went to other dealerships in Columbia, searching competitors and really, it’s the misogyny for me. Other dealers talked down to me, and one even asked to speak to my husband. I ended up going through the auto buying program with Costco and was referred to Peter Boulware Toyota - specifically Cassidy and Carson. I explained that I was already along in the process knowing what I wanted and all they had to do was sell me the vehicle. Because of the chip shortage, we had to pre-order. Carson kept me informed of the status. I was excited to find it arrived early. For financing, I was able to fill out the application online so all I had to do was inspect, sign and drive off. Financing was easy. I got exactly what I asked for. No pressure, nothing hidden, and I left confidently understanding the agreements.The most important part of the interaction was everyone that I interacted with, from sales, to financing to even service treated me with dignity. My goal was to buy a vehicle. Everyone I interacted with listened to my needs and met them reasonably and professionally. I recommend this dealership to all of my friends, especially my female friends.Looking at the other reviews, I see there may be some issues with titling, so I will keep an eye out for that

Ra
Review №72

Keagan helped us out alot and was very nice. I highly recommend this dealership and him as a sales person. We ended up getting a 2020 Corolla SE for a great deal.

Te
Review №73

Frank Kinch was awesome here! I was in a huge situation with my previous car and he insured I got out of it and into a brand new car. Would definitely recommend him to anyone!

o0
Review №74

Im salesman was Justin Smith. I had a great experience he was a wonderful salesman. He did all that I ask and got me a great deal.

Er
Review №75

Justin Smith is very knowledgeable. He gave detailed explanations about all the safety features and other features on the vehicle. He was very personable. Very friendly and outgoing. Great salesman. 5 stars!

Ch
Review №76

Great experience turning in my lease early and leaving with a new car. The salesman, Justin Smith, was patient and worked with me to make sure I left with the car that I wanted for payments that I could afford. Definitely no pushy sales tactics from Justin!!

Mi
Review №77

Go see Victor King of Fred Anderson Toyota. If your looking for a no pressure, great knowledge car buying experience go see him. He made my car buying experience a breeze. The price was right, service was great and they even made me fresh baked cookies while I waited!!! He put me in a 2018 Toyota Camry, just what I wanted at the price I was willing to pay. Thank you Victor, I will be sending clients your way!!

La
Review №78

I had a great car buying experience. Phil was very knowledgeable and helpful. Bought my first car and thanks to him everything went by smoothly.

Ni
Review №79

If youre thinking of buying, check out the FB reviews (I added mine there and saw some other folks having the EXACT same problem over the last month or two.) Take this seriously, it can kill your loan rate. Heres the scoop.My sales experience seemed excellent; I used the buying service the penfed and everyone in sales was super helpful. However, the paperwork was apparently not done correctly and my bank never got the completion of lien, and they apparently werent listed as a lienholder. I reached out several weeks ago and left a message. I called back and left a message, was told someone would call me the next business day, they never did. So I called and was connected with the same person I originally left a voice mail for. She said it was too late to call the DMV (around 2pm), she would call the next day and call me back the day after. Well, its the day after. I never heard back so I called and cant even leave a message because the voicemail is full. The receptionist number never answers, just goes to a message saying this number is not available so I have to go through sales every time on the phone tree. Anyway, now my loan rate could get jacked up to the highest unsecured rate, and I cant get ahold of anyone. Even tried a FB message, no response. Hoping that potentially with a review, itll catch someones attention so they can respond. And at least warn other buyers to be careful!

Br
Review №80

After being told by another dealership that the truck I wanted was impossible to find, I turned to Peter Boulder Toyota in Columbia and Trevor found the most perfect truck that checked off everything I wanted 😁 Trevor was very friendly and knowledgeable! He kept us informed through every step of buying my first new vehicle. I 1000% recommend going to see Trevor!

Mi
Review №81

Justin Smith helped with my experience here and he was very personable, friendly and patient! Very good experience here. Would definitely do business here again!

Ke
Review №82

Just purchased a car today! Absolutely great service. No pressure. Christian was amazing to work with. Like I told him, if I knew it would be so easy, I wouldnt have waited 5 years to buy a car. I didnt want to deal the typical sales pressure. Thanks Christian! Youre the best!!!

Me
Review №83

Thanks Justin Smith awesome!!! Thanks for the 2020 Honda Accord!! Great service and made my process much easy!

Wi
Review №84

I truly am a hard sell. Ive been shopping for a new Toyota for years. Justin Smith really went above and beyond to help me with the buying experience. He found the perfect car and clearly explained all my options from financing to warranties, to maintenance. I would definitely recommend buying from him. - William

Br
Review №85

Justin Smith is a great sales reap. He is knowledgeable, very nice and great person! Highly recommended.

Gr
Review №86

I have nothing but incredible things to say about Fred Anderson Toyota! Not only did they take my car at a last minutes notice, but they got right to work on it, set me up in a rental, and when the car part did not come in on time, they covered the cost of the rental for the extra days I was not planning on having it. Amazing customer service!; Justin was incredible to work with and made the whole process so easy. I will definitely be back.

Mi
Review №87

EDIT: I bought this car on August 3rd, 2020.It is currently September 15th and I still do not have a license plate. I paid for tax title registration... all of that, at the dealership. DMV still has no idea I own this car. I called the dealership and they told me to drive illegally and if I get a ticket theyll pay for it.I am starting to wonder whats going on. If they just took my money for titling registering and tagging the car and just pocketed it.Its not cool at all. Ive been driving illegally for 2 weeks now and they wont send me another temp tag.Will update if and when its sorted out.At this moment in time, I do not recommend this place.

La
Review №88

Justin Smith treated us like family. He helped me pick out and purchase my first car from a dealership. I was extremely nervous when coming in but he made the process easy and smooth. He made me feel comfortable and eased my anxiety. His vehicle/product knowledge was on point. Definitely a 10 out of 10 experience. Completely recommend coming and paying him a visit for your next vehicle.

Ch
Review №89

Highly recommend seeing Frank. He was super quick and courteous. They worked with me on the price, got a great rate and drove it off the lot in no time. It was a great car buying experience.

Ra
Review №90

I understand this dealership just changed hands........well good luck..........its the worst customer service imaginable. No one does what they say they will do.........absolutely no one. I just wired them $63000 for a car that they said they would FEDEX me the title and the other key FOUR TIMES....still dont have it. Next call.........SC Attorney Generals office.

Am
Review №91

Great experience! Ask for Darren, he was AMAZING. Worked with us on two separate occasions and made sure everything went perfect. Would absolutely come back!

Ma
Review №92

Worst place to buy a car from. They put me in a 2017 RAV 4 haven’t even had it for long and I’m having problems with it already. Lee is no type of help at all. I called him with my problems and he acted as if he did not want to help. Regret buying a car from them. Should’ve stuck with Jim Hudson. I DO NOT RECOMMEND DOING ANY KIND OF BUSINESS WITH THESE PEOPLE!

Da
Review №93

Fred Anderson Toyota of Columbia is a wonderful dealership to work with. Trevor, Darren, and Carl, in particular, made my experience a great one! Compared to other dealers I considered buying from, the team at Fred Anderson seems especially trustworthy. I feel lucky to have gotten such an excellent deal on a top-notch used Camry. Highly recommended!

Co
Review №94

Great experience! In and out in no time. The process was made simple. Ask for Frank!

Be
Review №95

I was on the lot an hour looking at cars. No one had not even came outside. I thought they may have been closed. So I called the sales line. I tell them I’m interested in buying the highlander. The sales guy said someone would be out. We waited 35mins. No one. We call again he verified where we were as I told him. Waited another 6 minutes. After waiting so long I didn’t believe they needed our business!!!! I was going to buy the grey highlander on the lot tonight! I will take my money where it’s wanted!!!!

Ha
Review №96

DO NOT GO HERE! Go to Google and Facebook reviews. Be sure you sort for the LOWEST reviews first. Thats where the truth comes out for this dealership. We ALL have the same complaints: TAGS, TITLE, & REGISTRATION!I purchased my new car on 06/05/2021 and finally received confirmation that it was registered to the NC DMV on 09/03/2021. It took 90 days for me to get the confirmation. Im still waiting on the physical tag.I rode around on an ILLEGAL tag from my trade unbeknownst to me and was provided with two temporary tags (also ILLEGAL) from the dealership in attempt to silence me on the issue. Thats 3 BAD tags!On the rare occasion that I was able to talk with a manager about my situation I was fed the same line: Were overnighting the information to the DMV first thing in the morning. Which was a blatant LIE every time. It took a trip to the dealership to get my hands on a bogus/generic tracking number after I couldnt get them to send me one via email.All it took was:- 10+ calls to the dealership- Numerous unanswered calls- Numerous voicemails to the management team and title clerk- Speaking with 5+ dealership employees/managers- Unanswered emails- A complaint with SETF- A trip to the dealership (a 4 hour round trip drive from my home)- A call to the NC DMV- A complaint with the SC DMV- A call to SLEDJUST TO GET THE ISSUE RESOLVED!I took the deferred payment option but intended to begin paying as soon as I got the first bill. The first bill came promptly within two weeks of purchase but wasnt due until 09/03/2021. I decided to wait to pay because I couldnt feel good about paying for a vehicle that wasnt registered to my name and the NC DMV.I find it very fishy that my car was registered after I made my first payment on 08/31/2021...and on the same day as the payment due date (09/03/2021).Do not walk. RUN from this dealership. If youre looking for a new Toyota let the Folks at Florence Toyota in Florence, SC or Griffin Toyota in Hamlet, NC take care of you. They know their stuff!The only reason I went to this dealership is because they were they closest dealership with the car that I wanted in stock. Hindsight is 20/20. I should have waited until I could buy the car from a REPUTABLE dealership instead of pack of criminals.FYI:The 5 Star reviews that jump to the top of Google are PUSHED while youre in the dealership and PAID FOR by the company. Dont take the 5 star bait! The true issues come out 30 days later when your temporary tag has expired. DO NOT LET THEM PRESSURE YOU INTO A REVIEW UNTIL YOU HAVE EVERYTHING YOU NEED!

Va
Review №97

Justin Smith was GREAT. He took the time to show me the extras that my car have. He has a sense of humor and he loves God and his daughter. My first time buyer from Toyota was an awesome 👌 experience. Thanks Justin.

ka
Review №98

Darren made the sales process easy and enjoyable! He’s a well versed salesman and we would definitely purchase with him again! No gimmicks or intimidation here, everything was straight forever and easy to understand. Great experience!

Re
Review №99

Great Experience and Great Truck!! Thank you Justin Smith for all your assistance in purchasing our new Toyota Tundra. You were absolutely great at showing me a selection of vehicles that I could choose from. You were great at remembering the features that were important to me in a truck. And the whole purchase process from test drive to driving off the lot was a piece of cake! Thank you Justin, I will be very comfortable sending any of my friends and colleagues that need a new great vehicle, especially a great Toyota, to head your way! Thanks!!

Sa
Review №100

Just got my Toyota for a great price. Frank was so helpful and friendly.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2136 Sunset Blvd, West Columbia, SC 29169, United States
  • Site:https://toyotaofcolumbia.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 803-223-7265
Categories
  • Toyota dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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