Manager Anthony Rivera and his team are EXTRAORDINARY.Our family highly recommends them. They displayed a wonderful level of professionalism. Truly a great team. Five Stars.Emily Olin and Michael Tilman, New York, August 25, 2021.

As professional as they come!! The dealer is very friendly to deal with and does a great job with service. The overall experience was very good. I highly recommend them. As professional as they come!! I’ve been to many dealers in the past but Carmelo and Anthony of Premier Auto always treats you warm and special but most importantly they fix it right the first time 👍👍Efficient, friendly, and always super helpful. Customer service takes great care of clients. Thank You!!

DO NOT BRING YOUR CAR HERE!!!EXTREMELY UNPROFESSIONALHad some work done on my car here, went in for day 2 and saw THE OWNER fighting with an employee… He was yelling swear words and actually grabbed his employee by the shoulder and something was thrown at the wall… How does an owner do that??? In front of a costumer?? WHY AT ALL? His employee was just sitting there…

Amazing service! Brought my car in through Allstate’s network of shops in the area after being rear-ended by a cement truck, and the car looks brand new! No complaints whatsoever on my end! Everybody at the shop was kind and helpful, and I felt taken care of every step of the process! I highly recommend this shop, and if I could rate them higher than 5 stars I would!

Recently, I went to Premium Auto first thing in the morning to get a quote to repair the rear bumper and side view mirror of my wife’s 2012 Honda Accord. I received a quote on the spot. The price was more than fair!! I asked when they could do the work and the response was NOW! I left the car there and picked it up the following day. I was blown away with the incredible service and even more so with the quality of the work! I highly recommend this shop if you want great work at a a reasonable cost. In the past, I’ve dealt with two other (better known) auto body shops in West Hartford. If I ever need auto body work again, Premium is where I will go. Mike B, West Hartford

Amazing people! They bend over backwards for you to make sure your car is safe, fixed and cleaned before returning it to you! I cant thank them enough! 5*++++

Premium auto did an amazing job on my vehicle. They are very professional from the first phone call to the day you pick up your vehicle. They immediately called me once they received the info from my insurance. They explained the process to you and anything that you had to sign they went through each and every step and made sure that you the customer understood. Then theres the finish product, they made my vehicle look brand new. Premium auto did an amazing job. Thank you Mark, Richard and the entire team.

Nice folks that know what theyre talking about and care about the work that they do. Will certainly use them again in the future and would recommend them to others

Work for them there family oriented and work good with there customers

Work on my Mercedes Benz 2018 Did really great Quality work and fast turn around time also work with my insurance and place me into a rental car made my life feel easier when it was at it worst

Really good service and great people.

Great business, I come here to get work done to my car and I always receive excellent service. The owner is always friendly and he really wants to help you out not screw you over like some other places. I would definitely recommend this place to anyone needing to get work done to their car or looking to buy a car!

There towing co likes to park there trucks where they feel like it! No disregards for anyone else!! You actually have to ask them nicely to move them!Thanks for holding us up!!!

Professional service, great prices. The owner is really responsive, knowledgeable and helpful. Definitely recommend.

Premium auto company does great work, they do everything if you get into an accident they help you from towing, dealing with the claim handler and also provide you with a rental car and also save your $500.00 deductible i will tell everyone to come here

I had a wonderful experience. We were hit by a drunk driver on I-84 last year and felt so comfortable with their towing service that I let them perform the bodywork and repairs. Everything performed quickly and they worked with my insurance. I didnt have to do anything. They did it all.Funny enough, 4 months later, another drunk driver hit us. Same wonderful experience. They fixed it. I sold the Silverado. Obviously, it was cursed but thats a different story...

Awesome staff! Very friendly and helpful tell you the truth about your car!

Great customer service very professional I recommend to anyone who needs collision work or need to rent a car

Very good service.

They came in clutch when I had a major issue over Black Friday, was almost stranded in CT. They were straight forward about what was broken and I didn’t feel slighted.

The most unprofessional place in Hartford Ct, it’s only family and friends that get special treatment and good deals if you don’t fall in tht category save yourself and go somewhere else.

Positive & so far so good! Gr8!

Great service, owner knows his cars!!

This is a good place to bring your car if anything is wrong with it

I’m surprised this place is still up and running if you care about your vehicle don’t bring it here, save yourself and your money!!! Worst shop in the city of Hartford...

Good

Great freindly mechanics

Great mechanic you in and out

Carlos is the best mechanic there is

Quick and friendly staff