Took truck in to get tires rotated. Told them in advance the tires were oversized. Gave a price but then tried to triple the price. Very unfriendly and have a non caring attitude. They treat their customers so bad. Be Ware.

I found out I had 2 bad tires and needed to get them replaced immediately. Everything was closed so I googled every business that sells tires and Baskins was first and PLUS they opened at 7 the next morning, which I thought was perfect. I called to see if they had my size, they didnt but the guy told me that he can have 2 there by 11 for $71 each. So in my head Im assuming it would come out to about $180 or $190. I call at 11 and he tell me that the tires are there. I go in and they start on my car within 5 minutes and within another 30 to 40 minutes it was time to pay. The total was around $250. Im thinking to my self, I could have gotten 4 tires for this price at Discount Tire in Southaven. So my message to you all is to check your tires regularly and before they get bad, make your way to Discount Tire in Cordova or Southaven and get more and better quality for your money. **I dont work for Discount Tire they just have great prices on tires and installation, I promise.**

These guys can turn a $75 job into a $400 job faster than anyone around. Truly disappointing how they take advantage of situation. They were not truthful about the work they did and we had to find out from a more respectable mechanic in town. If truck breaks down in front of their place, I suggest you push it far away and to another place.

We were traveling across country on I40 and had an issue. Doug was super helpful and got us on our way quickly.

Great people promp servise known the whole family for over 40 years

Was visiting from out of town. We developed a flat. 2 other tire centers turned us away. They stopped what they were doing and fixed our tire right away. Damn fine place. Friendly, courteous and helpful. If you are from out of town and need help I would highly recommend them.

Great Customer service. Friendly people. Prices exactly as quoted and very fair to comparisons. Will definitely be using Baskins again for all our vehicle needs.

Amazing customer service, was on my way back to Texas and noticed my front tires were wearing bad. Was able to get in and get an alignment done and get back on the road! Would definitely recommend their service to anyone in a pinch and passing through West Memphis.

Biggest scam artist. Do not trust this guy!!! They will not do job right and won’t take any responsibilities!!!

I work at this establishment and we work hard to make sure your vehicle is ready for the road

They are very nice and service time was wonderful!!!!

Five hours into a eight hour trip. Blowout (no spare) on I-55 bridge west (3:15 p.m). Called couple places, Baskins stays open till 6:00 so I have tow truck drop me off there (4:30 p.m). Just needed a used tire to get me home. I will deal with my warranty after I get home. Baskins just happened to have my size 235/40/18 (MB CLA 250 Sport). Every bay was occupied so they pulled a floor jack outside the shop and change my tire there. In all my years I have never seen that. Steve and Tim gave me the Tire Rack phone number which I call whereby Steve verifies the damage over the phone saving me the trouble. I was out in less than an hour (5:25 p.m). Thank you Steve and Tim and of course Joe. If you are broke down while passing through West Memphis or local needing automobile service, let me offer you this assurance, if you can get to Baskins, Ill say again, if you can get to Baskins, everything is going to be okay.

We were camping at Tom Sawyers RV Park and our tow vehicle started giving us problems We called Baskins Tire late in the afternoon, and they were able to look at the vehicle the next morning and have the problem corrected by the end of the dayThanks for all your help

Lets start by saying after year of 2 vehicles serviced there had to have re done. Was suppose have 3 greaseable u joints installed. Paid for 3 found out only 1 was. They did alighnment on 2 vehicles. Had redone less then year later. Have doubts on other repairs. Will not go back. And times I did go. Was always different service techs.

Got a bad oil change from this place that totaled my car.Get this: their insurance wouldnt cover the cost of a refund for that oil change. So I asked for refund from the shop itself. Can I at least have my money back for something that ruined my perfectly good car and has cost me a ton of money and stress?No, the guy says. And he told me to get lost.I wasnt mad at first. People make mistakes. But this shop is bad, top to bottom. Dont give them your business.

I had a great experience having my cats oil changed and my tires rotated. They had an area for me to wait and they did a great job on my car. I was treated very well despite being a young lady who doesn’t know everything about cars.

Wonderful experience all professional. I was passing through for an event hit a pot hole flat tire. The gentleman in the front treat me with respect and the little time i was there like a close friend and Joe in the back, THANK YOU!!! much for a fast change out, not for you I wouldn’t have made my event to pay my respect to my soldier.Dont let one review let you miss out on great service and company

Just by talking to them on the phone they will never touch my vehicle. Wont install factory OEM parts unless you buy the parts directly from them.

I Came at the end of the day with a problem . the fixed me up right away. Great service. I have already returned last week to get an oil change. Great shop.

They are the only place in town I found to put a tire on the rim

Good service and honesty go a long way with me and that’s what you get at Baskins Tire I would recommend them highlyThanksDalton Graham

I had just called about 3 seconds ago in i had asked how much a tune up would cost for a 2004 camery he goes well whats wrong with it is it having problems I said no I just bought it in been doing alot of driving he continued to tell me how he needs to run a diagnostics test on it to see whats going on then i told him theres nothing wrong with it in he said something in hung up on me ... I mean wow.. Thats really sucks that was was rude i just need a tune up 😭

These guys saved our trip... Stayed open a few extra minutes so we could get back on the road! Thanks guys!

Very efficient and informative.... The Firestone crew always taks care of me and my truck an the baskins brothers are very people friendly

Great customer service. Answered all questions asked.

Always courteous and always gets to the bottom of the problem. Great hospitality!

Very good mechanics. Very friendly knowledgeable.

PLEASED WITH MY SERVICE AS WELL AS COURTEOUSNESS

After months of different mechanics and efforts to fix my car, Baskins found and fixed the problem within a few hours! Highly recommended for quality service and friendliness! Thanks Baskins!!

Awesome place, great people, got us out of a huge problem

I took my car for an oil change and the mechanic failed to put the seal back on. My engine exploded on me in the middle of rural Arkansas. While the shop was insured and took full liability it TOTALED the car, never to be used again. When I went in to ask the manager for the said $130 dollar oil change that destroyed my vehicle, I was told You got your oil change and Dont get smart with me. Unless you want to have to buy a new car you will go somewhere else.

If I need something done to my car I see Tim Baskins! He and his brother are the BEST!

The WORST. They say they’re throwing parts at your car, charging an arm and a leg for them, when really they’re not even putting the new parts on. Then they tell you you need a new motor after they have completely screwed up your car and charged you insane amounts of money. DO NOT take your vehicle here.

These guys are rude and have lost my familys business. Shame on you for being predatory to women. The ultimate low.

Deal with Steve Baskin, and get good service

Very unprofessional. I dont trust these people. Be very cautious of being ripped off.

Baskin Tire and Service Center was friendly, professional and met all my auto needs.

My sister went to this transmission shop to get a diagnosis on a Chevy Cobalt... They told her it would be a hour it really took 5 hours... When she called to inquire about why it was taking so long for the diagnosis the people on the phone cussed her out... There was no reason to cuss her out... It’s sad and disrespectful and I’ll never recommend this place

Unprofessional and untrustworthy. If youve gone here, make sure youve got a second opinion -- even if its something as simple as an oil change.

The absolute worst business I ever dealt with they messed my truck up worst then when I took it to them said it was fixed the next day engine light came back on said it was the same problem that baskins said they fixed. Then tells me that they cant work on it cause the owner Steve said he was going home. Lol. And Tim is so old he needs help just putting his pants on everyday. DO NOT Take ur vehicle up there unless you want to lose you vehicle time and money. They are crooked snakes

They do good work but are pricey on parts & labor. Was quoted a ridiculous price on lower and upper ball joints repair.

Been coming back for years. Always quick and friendly. Never any trouble with any of my vehicles. 👍👍👍

Shame! It’s OK to make mistakes. It’s how you deal with them that defines who you are.

This place does bad business and then doesnt take responsibility for it. DO NOT GO HERE. DO NOT DO BUSINESS HERE.

Aint even a real firestone

Great service

Very friendly, knowledgeable and fast

Baskins always does a great job!

Fast service as always!

Amazing service!

Excellent

Great

Expensive

Great