I agree with Mary Ann Trueloves previous comment. My wheel was perfectly fine before, when I get it back it has 2 places chipped(very noticeable) and another place that goes around the wheel which is from removing the tire from the rim. When confronted, the lady said to bring a before pic of the wheel to show the difference and when that was available she stated, how do I know thats the actual before pic. Nothing on the Facebook page or website states they are not responsible for damages even though the lady said it is.
I brought my own oil and filter because I prefer using Extended life high mileage oil. They charged me again for oil and filter they did not provide. Needless to say I will go back to the location I was using.
I have taken my vehicles in for repair several times. Service is spotty. They have done repair work on my trucks A/C which cost over $2000 and it is still not working. Will not take it back again and they had it for over a month. Minor repairs such as batteries, tires, and repairing my cruise control were satisfactory.I have since spoken to the personnel at Two Brothers and found circumstances of which I was unaware when I wrote the above review. They did things for my situation that were above and beyond and I appreciate it very much. For that reason I will attempt to work with them on a resolution. I appreciate that they reached out to me for resolution. I apologize for any misunderstanding.
Wife of Chase. No one told us to bring anything back and we didnt ask anyone to look at anything. We chose to clean the dirt and filth ourselves. We simply have a review of our experience. That is what it is for. Your insults to my husband is why I am leaving this review. We hope your business makes improvements as needed to succeed.
Great folks and great work. Only place I go
The lady here is very rude and has no concern for the reputation of the business. Take notes of how your vehicle is when you take it here and the condition you get it back in. Destructive to your personal property.
Love this place good down home hospitality. Always welcoming
The best place for any and all needs of vehicle repair.
Very professional and down to earth. They will help you with a smile! I definitely recommend them for your vehicle service needs!
They have no problem breaking stuff on a vehicle an still make you pay for it cant be responsible for their own actions just giggle when they broke it at that funny how my censers were working correct till he ripped it out.
Those. Are. The. Nicest. People. And. They. Cant do. Enough ....
The owner is SUPER sweet and the service was the best I have experienced. I shopped prices all over my area and they are super affordable. hands down 10/10.
I recommend two brothers to all my friends they put nerf bars on my truck at a very reasonable price and quality work
They are the sweetest people to do business with!! So satisfied with my business I had done there.
Friendly, attentive, customer service with great work! Recommend to all my family and friends!
Great service center,good prices and friendly staff.
Always friendly & ready to help. Quality service & knowledge
So in case youre thinking about getting your tires done- dont take them to 2 brothers at 4 way in West Monroe! They nearly caused me and my family to lose our back left tire on Thanksgiving when they improperly installed my husbands brand new tires. We could have easily flipped and been seriously injured! They also created big gouges in the rims when putting the tires on and didnt even mention that until after they were completely done and we had paid! They lied about a lot of what was agreed to when we took it back there for them to fix, and they still didnt make it right! They lied about the availability of the tires we bought and who would have been able to put them on correctly, stating that they were the only ones in the area who would have been willing to do it. They withheld information about the spacers that could have made driving much safer claiming that they dont like to tell people how to set up their vehicles whole knowing we knew nothing about them. His wife was INCREDIBLY rude, copped an attitude and felt the need to degrade us while we were trying to work out a peaceful solution as to what could be done after returning back to them. You can clearly see where three of the posts that the lug nuts attached to broke clean off. I even set it down on the rim and took pictures with the lug nut still attached to the post to prove it. My husband has driven this truck for over 90 thousand miles with the exact same brand tires and had no issues. The first day we drive it after taking it to them, the tire almost completely falls off while in motion! Please- for yours and yours familys safety- DO NOT take your vehicle there for new tires!
GOOD HONEST COUNTRY FOLK ! THE BEST THERE IS 👌
This is a great family friendly place to go. The employees are all very nice and friendly. I am from out of town and they took care of all my needs. They came highly recommended, and I know why now. I would definitely recommend this business to anyone.
Awesome service!! Well worth the trip.
Thanks for airing up My tiresWith My oil changeCheck 0ut water in everything
Great service, friendly, funny, and professional. Enjoyed my wait. They are conveniently located next to a covienant store. The tires looked great on my husbands truck. It was quick and an easy transaction. Also the tires have adding a few mpg.Thanks we will be back.
Great and dependable people! Absolutely nothing negative to say. Wouldnt take my service anywhere else!
Dont Believe anything Negative about these People.I was on a Back Road for my Traveling Job and a A/C guy Flashed his lights to let me know I had a Flat on my Trailer,He Assisted me in putting on my Spare then Even Dropped off my Rim at 2 Brothers for me to Pick up Later that Day with a New Tire.These are Good People and I have 35yrs Working with the Public.
Got the job done!!
They do a good job and are friendly, but dont go 8f ur in a hurry. They take there time for sure.
We bought 4 new tires from two brothers and have been completely satisfied with the service and all the owners and employees we would give them ten stars but it only goes to 5 so with that special mention Lance has always taken care of us and has been great thanks for everything Lance ken .
Quick knowledgeable and thorough.
Great people great place to work and a great service as a customer.
Very friendly staff and fair prices
Very good service! A+
Unbelievable prices and everyone there is courteous, its a mom and pop kind of shop
Agree
Great service
Always a please to do business with!!!!