I just want to say THANK YOU SO MUCH to Mac Enterprises Inc. Collision Repair. They worked with my insurance (I paid nothing out of pocket), lent me a rental, and made my car as pretty as the 1st day I saw herπ±πLiterally made the process as WORRY FREE as possible!!Ps. I had like $8k worth of damage. Outside and under the hood. π₯π¬
The girls in the office were so helpful and were able to answer all of my questions. They are so down to earth and friendly! My car looked AMAZING when I picked it up! You would never know it had any work done. Flawless!
I went in to get my car fixed, and it was done efficiently in a short amount of time. When I went to pick up my car it was cleaner than I had ever seen it! I would strongly recommend! Also super friendly staff!
I had the misfortune of being in a car accident that left my vehicle nearly destroyed but, fortunately, I was referred to Mac Enterprises. My profession requires a reliable vehicle and I could not be happier with the work they did on it. Jess and Jackie were in close communication throughout the process, even meeting me on a weekend day when shop was closed, so I could get a forgotten item from my vehicle being worked on.The technicians at the store are welcoming and professional.The owner Vinny is a class act, made sure I was in a quality rental vehicle, even switching me over to a four wheel drive SUV prior to a forecasted snow storm. The work, the communication while it was being done, and the going above and beyond for the customer (me in this case) is why I give 5 stars and have no doubt in recommending Mac Enterprises.
Ive taken my car here anytime Ive been hit and they always do a 110% job. Jess and Jackie are great ladies who know what to do for you. Ive never had to worry about my vehicle in their hands
From the moment I reached out to them, I have received stellar service. They took care of heavy damage and heavy deductibles after two separate incidents, keeping me updated and in the loop the whole time. My car looks perfect and I couldnβt be happier with my experience.
They go above and beyond to meet your car needs. Customer service is top notch, the women in the office were so kind and courteous. Thank you Mac Enterprises! I highly recommend them, and will be back for future services.
Excellent clean shop. Very friendly staff.
I got into an accident and was quoted 3500 for value of my totaled vehicle. I brought it to MAC for a second opinion and they doubled it and got me 6500!!! They answered the phone right away and answered all my questions. They made the process easy for me and did everything as they said they would.I would highly recommend them!
I was in the market for a quote to repair some damage from a storm and they were recommended but I was expectedly nervous because you cant always rely on online reviews. Well let me tell you, the reviews did not do them justice. The service from the moment I arrived to when I received my car was spectacular. When it came to filing claim, estimating the damage, providing a rental and the ladies out front and the guys in the back being fantastic people nothing was below 5/5 service. Even after I got my car and had some issues that came up after I was able to bring the car down and they fixed the issue same day. Lets just say MAC Enterprises has gained a customer for life.
I would not take my car here. They didnt know how to fix a leak in a windshield. They didnt know how to clean the windshield drain box for the car.One month after they serviced my car it broke down. They are no longer my mechanic . They are fired. They have the nerve to ask for good reviews. I will never come back. On 12-23 20 the owner of Mac Enterprises reached out to me about this review. The owner and the ladies in the front were very nice.The owner admitted to the mistakes. He says because my car is 20 years old. They didnt want to take the car apart diagnosing it. Usually cars 20 years old need lots of repairs. They dont want to overwhelme the customer. He has agreed to give his mechanics more training. This issue has been resolved.
I had a recommendation from a friend to bring my vehicle to this bodyshop if I ever needed bodywork done. Well about a month ago I was in a fender bender. (Not my fault) π Jessica & Jackie were an absolute pleasure to work with. They took care of EVERYTHING that had to be done through the insurance company. I didnt have to worry about ANYTHING.. BONUS is they have rentals available for your use while your vehicle is being repaired. πππ
I had an excellent experience going through Mac after someone hit my car. Vinny & his team are all so professional and accommodating! My car came out perfect- like nothing had ever happened. They gave me a nice rental and it didnβt take as long as I thought it would to fix my car. Great experience overall and if I ever need work on my car again, I know where Iβll be bringing it.Thank you!!
I cannot say enough great things about this place. Jackie and Jessica are amazing! When I first called to talk about my car that was in an accident, Jessica made the entire process simple and seamless. Their work is phenomenal. They kept me updated throughout the entire process. I highly recommend this place, and if you are lucky you might just see Loki the most adorable dog ever.
Mac enterprise is fantastic! They are very knowledgeable about the insurance companys. They are also very honest and caring. They care about their costumer. Both women in the office knew me by name. They called every couple of days to check on the progress I have made after my Jeep was totaled as well as to see how the rental was. I am so glad I went to them and will return on the future if need be ππ
I was in an accident and after 12 days of looking around I decided to bring my truck here after reading the reviews. I called late on a Monday and they got me right in that same day with a rental vehicle. Jess and Jackie in the office were great. They were real people and were genuine, which is is rare thing in todayβs world.I was contacted the next day by Jess and she notified me that they were starting the repairs. They finished the repairs ahead of time. They also replaced my GMC emblem after the adjuster didnβt write for it.The day I went in to pick up my car was 21 days after my accident. They called Amica to ask if the status of payment and they were told liability was still being determined. The other driver was issued a ticket after the accident and was 100% at fault. I offered to pay for the repairs out of pocket and they handed me my keys and said not to worry about it. This goes straight back to my statement that they are genuine.I will hands down return here in the future and will recommend them to anyone who is looking for an outstanding shop.
The ENTIRE TEAM at Mac is absolutely amazing! They made the whole process from beginning to end completely painless and convenient as possible. My car looks like I just drove it off the lot! Thank you so much! I highly recommend them to everyone!
Vinny, the owner, was the person I was initially in touch with to consult and set up an appointment after someone rear-ended me. At the time I contacted him, I was on maternity and really had my hands full. He was excellent and then all follow up communication with the woman at the front desk was excellent. I was primarily in communication with Jackie who was so friendly and informative and the other woman was just as helpful on the fewer occasions when I spoke to her. The service people in the garage were also very professional and kind. They really made things very easy for me as they took care of every step in the insurance process. Once I was in touch with them, I literally did not have to do one piece of the follow up with insurance....what a relief!! Very trustworthy and professional. I would recommend to anyone, including friends and family.
This place is the best no stress and no worries. they made my truck brand new again when I got my truck back it was fully waxed and clean inside.
Great service π
Guys did a great job, cool people, took care of everything with no problem, id highly recommend to others, ive been to several shops in ri and this was far the best!!
Every person @ Mac Enterprises was pleasant and very professional. They made my carβs body repair very easy, and timely. They even took care of the rental car that I needed while they had my car. Highly recommended! Thank you all @ Mac Enterprises!
I would highly recommend Mac enterprise to anyone in need of body work. They took care of everything and made the entire process so easy for me. Jessica and Jackie were amazing!!
Vinnie and crew were recommended to me by my mechanic and Im glad they were. They were incredibly helpful. They made the car look like nothing happened to it, dealt with the insurance company for me and provides me with a rental car. These folks did amazing work and not only will I recommend them to anyone needing their services. I will also use them again (assuming I need body work on my car)
Vinny and his crew treated me like family from the moment I walked into the shop. Great workmanship, in a very reasonable time frame. Everything his crew did for me was appreciated and over and beyond my expectations.
I am incredibly grateful for the way MAC Enterprises took care of me after my first car accident. They were helpful, honest, and skilled at their craft. I cannot stress enough their commitment to customer service and attention they gave my car and I during this time. Thank you!
Best body shop around! handled my vehicle.repairs and all the insurance after getting rear ended. Jackie and Jessica are the best!
This place is awesome. I would recommend these awesome guys to any one anytime. They are so helpful and quick and my car came back looking new.
Jessica greeted me with an amazing amount of energy. I had to get my vehicle lock reset to close my door .. she got me Fred to help me asap. He dropped to assist my need ..out in 10 minutes .Super caring people ..jessica rocks.
Handled everything from contacting the insurance company through to finished. Went above and beyond to make sure everything went smooth as silk and i didnt have to worry about anything!!! Best service I have had in years!!!
I had nothing but a great experience with Mac enterprises. Ive been in a few accidents myself and never have I ever been treated so well by a shop. Usually I would have to play telephone tag with insurance and body shops to make sure things are going according. And then hunt down a rent car I can afford. But here the beautiful ladies at the front desk take care of everything. You need a rent car? They got you. You need someone else to deal with those annoying insurance people? They got you. But wait youre worried about the status of your car? No worries guy. They contact you and let you know whats going on with your car every step of the way. And to top it off these people are on point with there work and fast as hell. I was ready to look at new cars when the accident happened but when I picked up my car it looked just like it did when it rolled out of the dealership and I fell back in love. Dont waste any of your time with other trash shops. Thanks again to everyone at Mac for the quality work and helping me out making my bad time alot better!
Best shop around! Guys do great work and Jackie and Jessica keep the, usually terrible experience, fun and convenient. Highly recommend to everyone!
Vinny and his staff are amazing!! My car needed a lot of work. They did great quality work, fast and reasonable. Being a single mom I know here I will not be taken advantage of. I will highly recommend them to anyone and will never bring my car anywhere else again.
Very knowledgeable and will work with you in any situation .. I highly recommend this place for all you vehicle needs
Vinny and his guys helped me out on the spur of the moment. During a snowstorm, they cleared out a dragging plastic heat shield for me so I could drive on to safely drive to teach my next Yoga class! Thanks again!!!
Very thankful for your kindness n time with helping me this morning
I have a 2016 super duty I had some damage on my right rear Quarter dropped it was on a Thursday And I had it back Monday morning super clean excellent craftsmanship I highly recommended For precision work and fast turn around the cleanse Enos of your ordo in the up most care they have for your vehicle is touching They treat their customers vehicles wake they are their own strongly recommended.
Great repair shop! Vinny and his staff took care of the hassle of getting a rental,dealing with the insurance and repairs! They made a very stressful situation and took away all the stress!! Repairs were done correctly and quickly!! Hopefully wont NEED to use them again, but I definitely will if the situation ever arises!
I was in an accident & called Mac Enterprises I spoke with Vinny & I dropped my car off, he took care of everything with the insurance company & rental. I was blown away with how professional & easily he handled such a complex situation.I strongly recommend them, they even helped me with my deductible and also my car looks better than new, they cleaned inside and out.-Alex Valmorbida
I was extremely nervous to try a new local body shop after my car was broken into a few weeks back. The owner Vinny helped me call the insurance company to file the claim, had a rental car delivered to his shop to pick me up, and covered my deductible! When I got my car back it looked better than when I dropped it off (inside and out). I am overly happy with the service I received at Mac Enterprises and will be back again in the future!
Love the service and the smiles!!! Here when you need them. Most highly recommended.
Awesome place! Vinny helped me every step of the way and fought with my insurance to get exactly what my car needed ! Definitely recommend !
They fixed my wife car did a great job.had a rental waiting for us the day we dropped it off. Could not of asked for better service.
Best body shop in Rhode Island great people great business
They get the job done right !!! great people, i recommended :D
I would take my car again and would refer others
Very courteous and helpful
Amazin service
Best in the business.
Friendly and fast paced
They go above and beyond