I found Emanuel of the Westport Store extremely helpful in providing me wonderful assistance in choosing the right mattress for my new bed and sensitive back! I would recommend him highly even if you have to go out of your way to use the Westport store!
Great experience with getting exactly what I went in for. No pushy upsells. Emmanuel was respectful of social distancing and mask wearing.A pleasure to work with.
It was a very pleasant experience. Helpful, knowledgeable salesman. Mattress is being delivered Sunday so I hope it will be just as positive an experience.
Friendly, knowledgeable personnel who gave information.
Best Service ever. Emmanuel Aggrey was very professional. Will recommend to friends and family
Fantastic customer service, no aggressive sales tactics or pressure to buy same day. Great selection of mattresses to try out. Emmanuel was helpful, informative, friendly and knowledgeable.
Very friendly and helpful. Found a great mattress- recommend strongly.
The manager, Bob, at the Westport, CT location was fantastic.... directed me the perfect mattress for my daughter.... didn’t try to oversell me, and gave me a great price for both the mattress and adjustable frame. Would highly recommend!
The gentlemen here are beyond kind and respectful. They provide honest opinions and do not push you into any purchase. I brought my disabled mother in and they went above and beyond by moving mattresses down stairs just for her to easily try and be comfortable. Thank you so much as we loved the purchase and will be back for our own!
Bob was very helpful in choosing a mattress and box spring. He took the time to explain all of our options.We got a great deal at a great price!
Tyler is very friendly and professional! He was very patient and helped me find the perfect mattress!
The most helpful and pleasant salesperson!
Angelo was so helpful. He helped make our mattress selection experience extremely efficient, and followed through on his offer to price match our mattress when we found it was available for less at another location.
Oscar, Uladi, and Leo did a great job setting up our new frame and bed boxspring!! I give them a 100% Satisfaction rating! The Westport Mattress Firm Rep was also very helpful!
Excellent experience!!
Had an extraordinary experience at Mattress Firm Westport. It is much larger than other stores that I visited. As a result they have the best selection. Nancy was also the most qualified and helpful salesperson Ive met. She has several years of experience and really cared about my specific needs. She also offered me a very fair exchange policy just as a security blanket. She is highly recommended.
Excellent experience! Highly recommend! Bob was wonderful to work with.
Great experience at mattress firm Westport. Nancy answered all of our questions on a twin bed for our son and helped us to choose the best option. While we ultimately had to order the mattress, she had tried to find us one locally that we could take home immediately. All in, very quick visit that completely met our objectives.
Nancy was so helpful and fun! She showed me items in my price range and I found a perfect mattress almost instantly ! She also pointed out a few deals I couldnt pass up! It took me about 25 minutes total to pick a mattress, pillows, order, schedule delivery and pay! GREAT EXPERIENCE :)
Chris was terrific. Super knowledgeable and patient.
I had a wonderful experience purchasing my mattress today! I worked with the manager Bob and he could not have been more helpful. He made the entire process so easy! He was awesome and I love my new mattress :)
We just moved from California to the east coast and needed a mattress at a good price. John and Robert took great care of us. John showed us a variety of styles of mattresses and we found one we really love. They worked with us to walk out of the door with the one we wanted at a great price!
What a pleasant shopping experience! Nancy was fantastic. No pushing, just expert help with a lot of attention to your needs. Definitely recommend.
Bob took good care of us. Can not wait to get our new Intellibed!
Got a great deal on a floor model mattress. The manager Bob couldnt have been more helpful! He knows his business and I appreciate all the help. I look forward to a great nights sleep!
My husband and I entered the store to be greeted by Robert the store manager. He was informative, a great salesperson, and showed us all options of firmness and what combination did what basically. He answered all our questions with wonderful detailed info . We ended up purchasing a California King from the superior line from Simmons. I know we will be very happy with our choice. I cant think of a retail experience that was so seamless.. BRAVO for having such an excellent representative and employee.. The price was great and the sleep will be even better...We will recieve the bed in 8 days!!!!!! WOW THANK YOU
Great experience, I would recommend the mattress from in Westport to my family and friends.
Bob the manager helped my family find the mattresses we needed. He spent a great deal of time and was very caring with all of us. I would definitely recommend mattress firm in Westport to any family. Five stars👌😄👍👍🤗🤗🤗 plus amazing prices that are affordable 😱!!!
I came in to get a mattress for my folks. I was pleased with Bob, the managers prompt attention and assistance. He was professional and attentive. I have visited numerous mattress shops and I will say this, Mattress Firm of Westport is by far the best experience. I am now an owner of a fantastic mattress!
Weve bought two beds from here and have been pleased with our purchases. On the most recent trip the store manager (?) Bob A. was most helpful and also a very honest man. When he noticed the corporate office shorted us $205 on our return, he called the corporate office to correct the discrepancy, called me to tell me about it (wed already left and not noticed the issue ourselves) and refunded us the money owed. I feel this was very honest and a great show of integrity...that some other retailers would not have taken the time to find the error, or even refund the money to the customer. Thank you, Bob, and Sleepys for good team members products.
Bob the Westport manager was truly helpful. I was buying a mattress for my elderly mom and she wanted a truly firm mattress. Everyone was patient warm and genuinely knowledgeable. I have bought 3 mattresses from them before and I would again . I really do recommend them highly.
Went in looking for a promotional Beautyrest and Bob was so helpful. He set me up with a better quality set for less money. Will definitely shop here for my next mattress.
Working with Mattress Firm, Westport and Anthony R. was a very positive experience! The customer service was excellent and the store and Anthony R. were very accommodating and receptive to my questions. Anthony R. was very knowledgable about the mattresses and purchasing process. The mattress purchasing and delivery processes were very smooth and efficient. Highly recommend Mattress Firm, Westport!
Bob, was great. He helped us pick out a great mattress that fit our needs and gave us a very competitive price. It was great doing business with Bob. He was a true professional.Dick HWestport, CT
Bob was a huge help guiding my family towards purchasing the correct mattresses. He had patience with my two toddlers running around the floor and seemed like an overall great guy. I recommend Bob and this location!
This is a very nice shop with very helpful people I am buying a second mattress from them because the version I have is extremely good. AnnYetta was our sales representative and was courteous knowledgeable and expedient. Highly recommend this store.
Very quick and easy process, Nate is a great salesman and was very helpful in helping find what I needed— highly recommend!
Rob DAuria is an amazing salesman. He is honest, very knowledgeable on his mattresses. He helped me make a decision! I was so stressed and indecisive and he helped me go through my choices and was so helpful!!! I would highly recommend him!! He gave me an amazing price and was so nice and friendly with no pressure!! Thanks Rob!!
Quick and easy!! We had a great experience at Mattress firm. Got exactly what we needed at a great price. Ask for Bob. Hes the best!
One stop shop...very informative and professional for my concerns and needs. Thanks so much!!!
Dealt with Bob, he’s a great guy and quite hilarious. I highly recommend you go to him for all your mattress needs
Bob was knowledgeable, friendly, helpful and not pushy. He gave us all the info and time we needed to chose the best bed for us. And super nice and funny. Mr professional
Great experience!! Bob helped me out, was incredibly knowledgeable and gave me a fantastic deal!! Love having this store in Westport. So convenient.
Nancy was extremely helpful and pleasant! I was looking for a mattress for my son and she answered all my questions thoroughly. Enjoyable experience!
Very easy purchase and great delivery and service
Went in to find a bed for my mother. Nancy was there to make this purchase very easy. I would definitely refer this location to anyone else searching for a bed.
Today I set out to buy two mattresses for my daughters. Im downsizing and overwhelmed with the all the purchases I need to make. Bob the manager made this purchase the easiest by far! I wish Bob could sell me all my furniture!
We had such a great experience with Scott Purcell, patient, knowledgeable, and found us exactly what we needed!! Definitely made a usually tedious experience a good one.. will always go back when we need our next purchase...
Store manager Bob DAuria went above and beyond the call of duty when assisting my wife and I with our new mattress. He was able to find us the mattress of our dreams for a price well within our price range. I havent slept this well in years
We had a great shopping experience at Mattress-firm. Nancy was extremely helpful and knowledgeable. Highly recommend when you are in the market for a new mattress.
Great service. Quick and easy. Bob the manager knew his stuff. Honest and didnt try to up-sell us, which I really appreciated.
Scott Purcell was a wonderful salesperson and a pleasure to work with. We have bought mattresses through him on two occasions now and he is always very helpful and knowlegeable. Thanks to him, my husband and I now sleep like a dream!
The service was outstanding. I worked with Bob to find the right mattresss and he was not only extremely knowledgeable about the products but was also very honest. 10 out of 10 would recommend.
Bob did an amazing job of helping me pick out a mattress for college! He was super patient and eager to help. Definitely ask for Bob when you come to Mattress Firm!
Bob was super friendly and helpful. We needed a mattress on a short notice and he really helped us out. I would definitely recommend this place. Ask for Bob!
Nancy made it super easy to pick a bed! Very relaxed atmosphere. In and out in 20 minutes. Great!
Bob was awesome! My daughter was extremely picky, but he kept giving us options and was able to find the perfect fit. It wasnt easy.
Amazing and consistent service at the Westport store. Nancy has helped me many times over the years and is a wonderful sales person and customer service rep.
Bob was great, helped me find the right mattress and got me a good deal. Definitely recommend
Bob was very helpful in helping us pick out a mattress. Very professional and friendly. Would definitely buy from them again!
I called Mattress Firm to inquire about a queen bed frame with wheels. I am selling my home and needed a basic frame for staging the bedroom. The gentleman that answered the phone quoted the price and availability. I stopped by several houses later. Nancy Sharkey was helpful and efficient. I left the store within 15 minutes with the bed frame! Nancy even brought the boxed frame to my car and loaded it!
Bob was really helpful while I was searching for a mattress. I got it done efficiently and set up the delivery right in store!
Picked out a mattress with the store manager Bob DAuria. Very easy efficient experience. Would highly recommend.
Nancy was very knowledgeable and helpful. I believe Ill be very happy with the mattress I chose. A good shopping experience!
After 17 years we needed a new bed. Bob DAuria was so helpful and very patient!!! We highly recommend Bob at Mattress Firm in Westport.
The guy was really nice and friendly. I got a mattress that I really needed in quick and efficient manner.
Bob was a good guy. Totally helpful and patient. I would recommend shopping here
Ryan was great !!! I got the luck of having him assist me at the store on Bardstown rd and he was more then helpful! Amazing employee.
Bob the store manager helped me pick out a bed today, he was very professional and respectful throughout the whole mattress buying experience. Bob did a great job helping me pick and buy my new mattress.
Mattress Firm in Westport was great. Nancy who greeted me was very helpful! Mattress is very comfortable too.
Bob was great to work with. Lots of choices, we found just the right mattress for my son.
Bob Dauria is an outstanding showroom manager. He is knowledgeable, friendly and made the shopping experience exceptional. I will be a regular customer. I reccomend Bob and the location. The new Mattress Firm is awesome! Thanks, Bob!!
Bob at Mattress Firm in Westport very helpful, professional, and clearly interested in making me feel comfortable. Built trust that I appreciated. Bob Baskin
Bob Dauria is AWESOME! Got the best deal on a mattress today!! My husband couldnt be happier With my shopping (for once!).
Great service from bob. Great deals. Made mattress shopping easy
Bob was very helpful and made my decision much easier. I am very happy with my purchase and would definitely return to Mattress Firm in the future!
Bob was so helpful in finding the best mattress for our kids!!! Highly recommended! Call him - Kami
Bob was super helpful finding me the perfect mattress for a very affordable price. Would definitely recommend.
Nancy, helped us with a couple new mattresses with no problems and great advice - we’ll be back...
Fun, friendly and flexible. Made a difficult situation better with humor and great information on the product
My husband and I walked into sleepys of Westport and Bob Dauria was great! He helped us find the Perfect bed and were thrilled. Room done!
I had an excellent experience at the Westport sleepys. My salesperson Bob DAuria listened to my concerns and answered all my questions. This is a professional low pressure experience. Highly recommend!!
Our salesperson, Nancy, was excellent, consumer oriented and patient. Would recommend the store.
Bob was great. Great selection and prices. Highly recommended.
Nancy was incredibly helpful, this was my 1st time mattress shopping & she made the experience well worth it, cant wait for mattress to be delivered.
Nancy was great. Bought a great mattress - made in the USA.
Excellent customer service and mattress options! I will be sleeping more comfortably once delivered!
Nancy was very knowledgeable, and great to work with. She provided excellent customer service!
Awesome experience at the new Mattress Firm (Go H Town), Nancy at Mattess firm was a pleasure to deal with. I walked out in 20 minutes with a new bed at a very reasonable price, don’t bother with their competitors. Btw this used to be Sleepies, don’t get confused.
Bob was great. Helped me find a good mattress.
The manager Bob DAuria very helpful. I am very satisfied and would recommend Bob and Nancy.
The Mattress Delivered was nothing like the mattress in the showroom. The sales rep Nancy was awful to work with. She answers most of your questions with a question. And the few answers she does give are not helpful. For example All mattresses are firm. Sadly she would not point out the firm core mattresses that have a soft pillowtop or outer layer. Truly a painful experience!
Purchased a great mattress at Mattress Firm Westport today. Nancy was very helpful and extremely knowledgeable.
Nancy did a great job for us, good price, the 120 day guarantee is a great feature.
Nancy was a great help, with many many mattresses to choose from. Wonderful!
Nancy and Bob were of great help in picking out my dream mattress! Must go to them!
Nancy did a phenominal job helping me with my purchase. Very helpful, professional and knowledgable!
If you are shopping for a Mattress, look no further than this store. And, in particular, the manager, Bob DAuria. I live in Queens (nowhere near Westport Ct.). I had an issue with an order and could not find anyone at the store that I ordered my items from. On a whim, I called this store to see if someone could help me. Bob DAuria was the only person (out of several calls to customer service) who helped me, even though I did not make my purchase at his store. I told him my tale of woe, and and I finally got a call back from the manager of the store where I made my purchase. It is obvious to me that Bobs clients come first (and even if you are not his client, he will help, if need be). If I lived anywhere near Westport, Ct. would definitely come to his store. You dont find many people in sales like Bob. If integrity is important to you, look no further.
Nancy was very helpful and efficient in helping me select a new mattress
Bob was a great guy, amazing service at a wonderful price. Getting my bed tomorrow and looking forward to it!