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Northeast Kia
468 Tarrytown Rd, White Plains, NY 10607, United States
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Northeast Kia
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Pa
Review №1

I had a great experience Northeast KIA, they really helped me out after I had totaled my newly purchased car and they got me into a another car within a month seamlessly. Anthony (sales) and James (finance) are real knowledgeable and they both work fast and your best interest. Shout out them for sure!!!

Mi
Review №2

I bought a car from them from out-of-state and they were extremely helpful and accommodating. They made the process easy (or easy as can be expected when buying from out-of-state). They shipped the car to my home, and even took care of the situation when the unethical transport company tried to bilk me by demanding additional payment from me before they would release the vehicle. I simply called my salesperson and informed him what was happening and they took it from there. Im not sure what they did, but within 20 minutes the driver (would-be crook) was unloading my car from his trailer.The only thing that prevents me from granting 5 stars is this: since I was buying the vehicle sight-unseen, I specifically asked my salesperson if the car smelled like smoke (I am a non-smoker). He graciously went out to the vehicle to verify, and assured me that there were no smells. When we took receipt of the vehicle it was quite obvious that the previous owner smoked. I suspect my salesman is a smoker himself, so he honestly didnt notice the smell - but to a non-smoker it is unmistakable. So we have spent the last month trying everything to eliminate the smell. We have succeeded in reducing it substantially, but its still there. Thats somewhat disappointing after ponying up $35K+

Gr
Review №3

I had to go to a Kia dealership for a recall, so in an effort to be efficient, I decided to get my state inspection and an oil change accomplished as well. Big mistake. About two hours after I dropped off, they call me and rattle off a number of big ticket items that need replacing. I never asked for a multi point inspection and when I recently had the car serviced, none of these issues were brought up. About a half an hour later, I follow up and they say that the car will not pass inspection because the tire tread depth is too low (a totally new issue, I was not told after the multipoint inspection). I ask to walk to the service area to witness the tread depth measurement. The new measurement is now miraculously within the NYS guidelines for tread depth. They were obviously looking to force me into buying new tires by threatening to fail my NYS inspection based on a lie. Pretty horrible, right? I gave an extra star because the person at the front desk was very nice, and I am unsure if he was complicit in this dealerships activity. I am never going to this dealership again for service and I will probably never buy a Kia again.

Em
Review №4

Me an my sister went to northeast Kia today an was greeted right away by the manager Efrain let me tell you from start to finish he was excellent! He helped us so much from beginning to end to make sure we were 1,000% happy. An our salesmen Travis did a fantastic job.. because of Efrain and Travis my sister an I will be returning in 3 years for new cars an our families will know how amazing they were as well! Thank you so much Northeast Kia an your AMAZING STAFF!!!!!!!! Thank you thank you thank you!!!!

Ni
Review №5

It Was a great experience having Ruben Rosales help out my wife and I pick out our first KIA (Telluride) . They really made sure you walk out happier then you walk in. He definitely made it an easy choice for us

Ka
Review №6

Gabriel. 5 stars. Fantastic. Knowledgeable, friendly, people person, no BS. Let’s you know what’s up. Be patient. Be kind. They want to help but Gabriel is the best. No doubt.

An
Review №7

Wow!.. simply amazing. The customer service here was wonderful. Everyone was helpful. Andrew, our sales consultant was so respectful with our time and kind. He gave us all the information we needed, and made sure we were happy with all the features in our vehicle. I’ve purchased vehicles in the past and Northeast Kia was by far the smoothest transaction I’ve ever experienced in purchasing. Ruben the sales manager was very helpful as well. He even gave us a discount on the vehicle we were purchasing because they didn’t have the color I originally wanted. If you want to save time and money, I suggest to purchase from here. Thank you guys for all your help!!

Di
Review №8

I had an amazing experience at northeast Kia. The staff was absolutely outstanding and attentive. I would highly recommend if anyone is interested in buying, leasing or financing any vehicle. Do yourself a favor and stop at this location. My sales consultant was Anthony. I just want to say Anthony if your reading this I had a remarkable experience and I will be referring people to speak with you.

Am
Review №9

While I do enjoy the used car I purchased from them, I am left with buyers remorse. DO NOT BELIEVE THE PRICE YOU SEE NOR THE DEAL YOU ARE TOLD. I had found my car online for the price of $15,490 and after my test drive I was offered a $1,000 discount. That discount was barely a drop in the bucket after the hidden fees came to light.They tacked on a 10% charge because I found the car online.A bogus destination and PDI fee- bogus meaning that is a fee usually reserved for NEW cars. But I may have been willing to bite that bullet if they didnt leave me with tires and front breaks that only have 5,000 miles left on them. (I had to do a safety check of my own given the runaround I got there)Then an outrageous $777 DOC fee- in New York the cap is set at $75.That $14,490 turned into $18,756... before tax. Scammers.The only reason Im not rating this place with 1 star is because the finance fellow brought it down to $16k before the actual fees and actually seemed to be looking out in my best interest. He was the one who actually helped ensure the chip in the windshield was repairedAgain, I like the car, but I would have loved and raved about the place if I got the I never felt so cheated before- and Ive been cheated on. If I could go back, I wish I would have just walked away.

Ro
Review №10

I was able to lease my car from Northeast Kia. The sales rep Travis was amazing. He helped me find the exact car I wanted. I can not express enough the great service, professionalism and patience Travis as well as all the other staff from the receptionist to the manager provided during this experience. I would definitely recommend this location as well as working with Travis to my friends and family.

As
Review №11

Such a breathtaking experience I had at Northeast Kia compared to all the other dealerships I went to prior. Andrew, my sales consultant was so informative and kind and never once gave the impression of trying to sell me. He truly wanted to help me with my decision in purchasing. I appreciate that. Ruben, the sales manger took his time with us as well. Overall the staff gave us a five star experience. I left with my Kia Sportage the same day with no runarounds! Thank you guys!!

Ja
Review №12

The help is very nice Anthony was a great help and i would recommend any of my friends 💯

Ke
Review №13

BE CAREFUL! Always ask for the CarFax first. I bought a car with them and in their Experian report showed as no reported accidents or damages. When we finalized the sale the last document they ask me to sign was the CarFax which indeed showed a minor damage reported. (Kind of miss-leading information)Also, they promised to order a missing part and it has been more than a month and no part yet, I tried to call and no answer - they kept transferring me around unti. I decided to came to the place to check on the part… and they told me no part was never order.

Be
Review №14

This dealership is really a nice place to come buy a new car. Reggie, our sales rep made the whole shopping experience awesome for us. He truly went above and beyond for us to close the deal. A true gentlemen. I will definitely back again!

An
Review №15

Hats off to Northeast Kia! My credit wasn’t in the best condition. I went to other dealerships and as soon as I let them know my credit score, it was like the sales consultants didn’t want to bother with me. Not the case at Northeast Kia. It was the exact opposite. Andrew our sales consultant was willing to help us and immediately introduced my family to the General sales manager, Ruben and explained our situation. They both worked as a team to get me approved. We left with vehicle the same day! It was like I had a whole team of salesman working for me. Great experience and overall happy with our purchase thanks to Andrew and Ruben.

Ev
Review №16

My fiancé, our 3 year old & I came into Northeast Kia to purchase the new Kia Sorento. Immediately upon our arrival, we were greeted by 3 people, the receptionist offered our daughter the dinosaur figurines she had on her desk while she went to notify Alfinia of our arrival for our appointment. Alfinia was absolutely incredible in assisting us with the entire process! She was very knowledgeable and professional in explaining all of the features of the vehicle we would be able to utilize as a family (as well as some sport features for dad). Alfinia was so helpful in contacting insurance on our behalf and ensured the process of trading in my vehicle was as smooth as possible. She made sure that we were comfortable & informed every step of the way. When we met with the financing manager, he immediately offered our daughter paper & highlighters; they even had a wonderful conversation about dinosaurs. This may seem like a small act or irrelevant to buying a car, but it really means a lot to include every present member of the family - especially since such a purchase is for every member of the family. By far, the best dealership experience Ive ever had! 10/10 recommend!

Al
Review №17

I had a great experience at Northeast Kia today. Anthony was an excellent help! I was able to trade in my car same day and find the car I was looking for. I highly recommend this branch!! 👌

Ro
Review №18

I’m on to my 3rd car now, and I’ve always had awful experiences so I came in pretty combative, ready to fight tooth and nail for the car I wanted, at the price I wanted. I was genuinely surprised by my rep Orlando who almost seemed to disarm me with his pleasant personality. He was very professional, knowledgeable, and above all, willing to listen to my needs rather than hard-selling me like I’ve come to expect from salesmen. FOR ONCE I WAS TREATED AS A PERSON, and not just the object of a sale at a dealership. I got what I came for, and I had an unexpectedly amiable experience. I would without a doubt do business with him again. Cheers.

Be
Review №19

Ashley in the service department was extremely helpful and honest when I took my car in for a service today. I hate taking my car in alone but he put my mind at ease and was very friendly throughout the process. The appointment also took a lot less time than I was expecting. Very happy with the service.

st
Review №20

I found our sales rep Gabriel to be very helpful and responsive to our questions and needs. He is a polite young man and knows his stuff and was not pushy in any way. I would get another vehicle here. Thanks!

Sa
Review №21

Really bad service. I inquired about my specific KIA trim. Was asked to schedule an appointment with them. I did that. Went there the next day (on my appointment) just to find out they don’t have any KIA K5s there. Why schedule for an appointment when you don’t even have the car I’m looking for?The guy who was assigned to me was unprofessional, did not even introduce himself and did not seem interested AT ALL. Would never go back to this dealership again.P.S. next time you schedule someone for an appointment, make sure you got what they need especially if they already told you before hand what they’re looking for. Waste of my time and money. Pathetic!

Ma
Review №22

I have been to many dealerships before but this place by far is the best experience I have had. I live in Yonkers and I make my way to White Plains because of how well they take care of me and my family. Honest service, personable staff, and smart mechanics. Any problem Ive had they worked out a way to make me happy. Service is amazing and the sales team are sharp and attentive people. Everyone must go here.

No
Review №23

I went to northeast Kia on Sunday an let me tell you the were absolutely helpful extremely polite an had such manners. They made me feel like home. Especially the manager Efrain who answered all of my 1000 questions I know I’m tough to deal with but Efrain an the salesmen Gabriel were so calm and patient thank you northeast Kia I will come every 3 years to buy from you all!!! Your the best!!!

Ai
Review №24

I was in the market for the new 2021 Kia Sorento and visited another Kia dealership before heading here. Not only did Northeast Kia beat the other dealers price but threw in some extras for us. I didnt expect to go home with a car that day but did. We were very happy to say the least. Reggie is a great asset to the dealership! The car turns so many heads and get compliments all the time. Also love not seeing everyone have it in my area.

Ri
Review №25

I had an appointment to test drive a vehicle, and waited around for 45 min, only to be told by the sales rep that he couldn’t find the key, and assumed the car to be sold.I drove an hour roundtrip to check this car out, and wish they had just told me the car was sold instead of booking my test drive appointment.Advice to management - communication is key. Be honest with us, and please respect our time.

La
Review №26

I worked with the salesperson Orlando and he really knew his product. I don’t know too much about cars but he was so helpful steering me in the right direction. I highly recommend this dealership!

Se
Review №27

I strongly recommend that you do not service or repair your car in this place.They lost a few bolts and soiled the entire engine with oil.

An
Review №28

Recently purchased a used Mercedes Benz GLS 450 and was happy with the purchase. The negotiation on price was a war, but at the end was happy with the price I paid. Also, the dealership stands by the vehicle and made some minor fixes that were required after my purchase with no hassle.

Ke
Review №29

I just can’t explain how happy my wife and I are that we came here for our 2018 Honda Civic Ex ‼️ The guys aren’t pushy salesmen that’s just trying to get you to buy, they really gave us time to shop and take our time and make a decision that was perfect for us. I had the pleasure of working with a Sales rep named Gabriel and he really went out of his way to make sure we were getting the car that we wanted, he was very helpful and thorough too, also the Sales manager James was very helpful and thorough with explaining the terms of our financing. Best experience I’ve ever had with making a purchase. Will definitely be letting everyone I know to go here, and we’ll be returning when it’s time to buy our second car. Thank you guys‼️

Am
Review №30

I went to northeast Kia because I kept hearing the radio station hot 97 advertise them they tried to give me a Kia Soul or Volkswagen Tiguan I said I didn’t want that, I told them I want to leave here in a foreign like the commercial said on the radio and I left in a 2018 bmw. Ruben and Trevor were so awesome and went above and beyond to help me…thanks guys!!!

E.
Review №31

My recent experience at Northeast Kia exceeded my expectations. Thanks to Luis Garcia I was guided with care through the steps of test driving an appropriate model and trim then working out the details for a trade-in and new lease. Luis and the dealership accommodated me at every step so that we could achieve a positive outcome in one short day. The dealership gave me a good price for my trade-in and I’m happy with my new Kia. It’s affordable, gets great gas mileage and the GT line has the features I wanted. At Northeast it was fun to work with a thoughtful salesperson who located the right car for me, answered my questions, and transferred insurance and license plates like poetry. Luis Garcia is supported by a helpful business manager, James, and coworkers who create a seamless experience and pleasant environment. This is a Kia dealership I’d recommend.

Da
Review №32

Go to North east Kia and ask for David! This guy is extremely knowledgeable on all vehicles and will make sure you walk out with a good deal. David was patient and answer all my questions. Thanks again for helping me with my new car!!

lu
Review №33

I recently purchased my SUV Sportage at Northeast KIA and could not be happier. Gabriel was my sales representative and he was just wonderful. Polite, knowledgeable and extremely helpful. I highly recommend.

Be
Review №34

Buying a car can be a daunting experience. Reuben (GM) made me feel at ease and set me up with the perfect salesman (Gabriel). Needless to say my first car buying experience was a positive one to say the least.

Ma
Review №35

I’ve been looking into buying a car for months and everywhere I went gave me no hope at all. I went to Kia with not much hope but walked out with away with a 2018 Jeep Compass thanks to Anthony . He got me exactly the car I’ve been inlove with for like 3 years now . He was so genuine . I’m so grateful for everything. Best dealership hands down !!!!!!!

Ri
Review №36

These guys are the best walked in didn’t know what I was really looking for then Richard came to me greeted me and calmed my nerves. Gave me so much information to the point were I felt as if I could sell cars to. They let me pick a car out of two options that were the best ones for me and everything was reasonable. The manager Efrain kept me company back and fourth while we waited for the car to get ready and my overall experience was great from the manager team efrain and Ruben down to Richard the salesman thank you guys !!!

Ry
Review №37

Had a really great experience with the service department. Ashley was amazing - respectful of my time, pleasant and helpful. Recommend

Su
Review №38

I was assisted by Rich and let me start off by saying he is super unprofessional the conversations he was having with his “Manager” was very inappropriate and Within earshot for anyone in the showroom to over hear. I was with my daughter keep those conversations in the back room. I asked about pricing and availability for a 2022 Kia k5 with sunroof package the manager attempts to be helpful and tell me how he can cut the roof out for me on a base model if I take it today…. What a joke if your a serious buyer steer clear of this place they have no inventory and try to force u into what they have rather then what you want. I’ll be visiting Yonkers kia where they have inventory and professionalism

Jo
Review №39

I went to Kia for my 3rd car. I was looking for a 2022 Sportage. I worked with Gabriel Hernandez. He went out of his way to give me the information to make my choice. When a color I liked became available he called to let me know. Gabriel was professional, friendly and and knowledgeable about Kia cars, and by 10am today, I drove out of the lot with my new car.

Ge
Review №40

Great experience with David and Ruben in my search for the killer Telluride. Anthony helped out with his outstanding knowledge of the car, inside and out. Professional and patient. Highly recommend.

Do
Review №41

Stay away - these guys are liars. Lied about price until deposit was down. Then lied about financing rate. Withheld deposit. Dealt with Gabriel, Richard and James.

Ka
Review №42

HORRIBLE SERVICE!!! IF YOU ARE NOT WILLING TO PURCHASE IN THE MOMENT THEY DONT WANT NOTHING TO DO WITH YOU WHEN YOU DO RETURN TO MAKE THE PURCHASE. THE REPRESENTATIVE DAVID GAVE US HIS NUMBER AND TOLD US TO CALL BACK BY WED THAT OUR CAR WOULD BE READY, WE FILLED OUT THE APPLICATION AND WAITED. DAVID SAID WE WILL CALL YOU WHEN THE CAR IS READY THAT WAS OVER A WEEK AND HALF AGO. I CALLED DAVID, LEFT A MESSAGE-DID NOT HEAR BACK, CALLED THEIR OFFICE TO COMPLAIN, SPOKE TO A ALEX AGAIN HAVENT HEARD BACK. I BOUGHT MY KIA THERE 3 YEARS AGO AND LOOKED FORWARD TO DOING BUSINESS WITH THEM AGAIN, HOWEVER SINCE THEY SWITCHED MANAGEMENT HANDS THEIR SERVICES HAS TURNED OUT TO BE THE WORST I HAVE EXPERIENCED.I GAVE THEM ONE STAR ONLY BECAUSE I HAD TOO NOT BECAUSE THEY EARNED IT.

Na
Review №43

Excellent service. Quick transaction. Anthony was very helpful in giving me the options I was looking for in a vehicle.

Za
Review №44

I was taken very good care of. Ruben and Gabriel help me even though they were about to close. Made sure that everything that i needed was done. Took me every step of the way..

Na
Review №45

I Had a great experience with coming to Kia! The service was professional fast and exciting, Ashon is the best thanks for the coffee and donuts. I love my new car!

Ty
Review №46

Northeast Kia is easily one of the best dealerships. Mike was very helpful and knowledgeable. He was able to put me in the right vehicle, at the right price. I would strongly recommend Northeast Kia to anyone looking to purchase a vehicle. 😁

Al
Review №47

Ashon was a great salesman. He was extremely nice and made my leasing process easy! I would recommend using him!!

Ch
Review №48

Billy was awesome! It was my girlfriend’s first car purchase and she was a little nervous for a big purchase . Billy made us both feel comfortable the minute we walked into the dealership and got her a great deal on a Kia Forte. We will definitely be coming back here in the future!

Al
Review №49

I had a great experience getting a car here. Salesman (Gabriel) and ManGer (James) were so very helpful and so professional and very patient with me as I asked a lot of questions. Excellent service. Would highly recommend.

jo
Review №50

Easiest car buying experience of my life. Transparent from beginning to the end. David is the man to see when looking for a vehicle new or used.

PH
Review №51

The sales person, Reggie was extremely helpful. He answered all my questions patiently. Make sure you ask Reggie or whoever salesperson you get to show how to use the safety features before you leave the dealership because there are a lot of them.James in finance is also a very nice person. I signed up for an electric warranty that I didn’t need at the time and when I came back he had no trouble taking back the warranty. It’s a busy place so you have to sign all your documents electronically. I would ask for paper documents as well or at least let James show you the numbers on his computer so you understand everything.

Ar
Review №52

Had a great experience with Northeast Kia. Everyone was very friendly and helpful and Richard helped us find the deal we needed on the Sportage we were looking for.

La
Review №53

I have never posted on social media in the past but,my recent experience with this dealership merits a comment. Props to Orlando our sales man who went over and beyond the call of duty to make sure things went smooth. This transaction took a few weeks due to the dealership obtaining the title from out of state but he was very professional and guided us through this process. Dealership took care of us and I would highly recommend them.

Ca
Review №54

Even though I couldn’t get my suv, the staff member was patient enough to give their time to look for the vehicle I wanted. And even though day 2 I couldn’t get the vehicle, I was encouraged something positive. This is a good dealership they help their customers the best way they can.

Yo
Review №55

Those guys are amazing, they made my buying experience fun and exciting. My sales rep was honest got me what I wanted for my trade and he wasn’t pushy. Management was very professional. I love my new Kia, thanks guys!!!!

Ro
Review №56

(Look for Anthony! Super helpful and friendly and he will help you get a right car for right price! We got Telluride 2021 and super excited!!! )UPDATE: Do not purchase from this dealer. We got tricked. I’m so mad for the fact that they made us fool and sold the car incredibly high price. No wonder Kia asked why we went there instead of Stamford dealer. At first I though they were giving great deal but at the end the finance amount came out higher than what they suggest in first place! If you are not expert in buying car, for all cause, avoid this dealer.

Pa
Review №57

I drove up from Brooklyn to check out a used VW Golf. After an understandable wait given these boom times for car dealers, I was handed the keys and sent off to test drive the car, which was blasting nothing but hot air. I told the salesman the car seemed great, but Id need to know whether or not the AC needed a refill or if something more was wrong with the system.The next week, I followed up with the salesman, and never heard back from his personal email. However, the emails and texts from the dealership were flying!Later that day, they checked in via text, wanting to know if I had been able to purchase a car with them. I said that I hadnt because the salesman never got back to me about the AC. Their response? No problem! Let us know if you change your mind since wed love to earn your business. Change my mind? About what, buying a car with a potentially broken AC because no one bothered to check? 11 minutes later, they texted me asking if I was reading to trade in my car. Except I dont own a car, thanks to service like this. Those 11 minutes could have gotten me the answer I was waiting for. I tell them as much, and 16 minutes later, I receive not an answer, but an A-OK emoji.I check back in the next week, mentioning the name of the salesman who never got back to me. They respond, asking, Who were you speaking to? Apparently no one then, and apparently no one now, since I just said his name in the previous text. I tell them again, and they say, Great, Ill get back to you. 4 days later, an email arrives with the subject line, Are you still shopping for a vehicle? The email ends with a laughable, Our goal is to provide you the best value and service, without the hassle!I respond with two screenshots of the text conversation, referring them to the half dozen times Ive asked for one simple question to be answered. That was a week ago. Meanwhile, they keep calling me, and when I answer, Im somehow already on hold. Whats better, if I dont answer, Google Voice transcribes the music as them saying, dead dead dead dead dead.Three weeks in, Im not filled with the greatest confidence that were I to inexplicably still buy a car with this dealership and have issues with it once off the lot, I would receive the quickest or most thorough service and consideration.

Ni
Review №58

Save yourself the time and embarrassment. NOT GO TO NORTHEAST KIA. The entire staff in sales department are unprofessional, uncourteous, unknowlegable. VERY POOR EXPERIENCE/CUSTOMER SERVICE WITH NO VALUE OF A CUSTOMER OR THEIR TIME. From the first day I was treated with no dignity. I had to call 100s of time and leave numerous emails but still couldnt get a response out of them . This also applies to the managers, salesmen and even the financial advisor. After 45 days later still havent received my paperwork or registration. The only reason I ended up with a car from them was because of a misprint in the price(saved $$$) which they denied honoring first but I had to beat it out of them. The manager had the audacity to tell me that take ur money deposit back because Im not selling you this car. Once I activated the phone with the voice recorder on and placed it on the table the manager hesitated to repeat his statement. I had to threaten him that I would get the lawyers, BBB, and Depart of consumer affairs involved and ONLY THEN he budged. Worst experience . Please save yourself the embarrasment. Here is a pic of the conversation through text if anyone is still hesitant to believe

Gw
Review №59

Had a great experience Northeast Kia dealer thank yall very much yall the best keep the good work up

Mi
Review №60

You guys have to get down to Northeast Kia. Not only did i recieve great service from the minute I walked in the door, but i actually walked out with the car of my dreams. The people down there work in your best interest and look to give you the best car buying experience. Ask for Michael S. Hell make sure you leave a smile on your face because you just bought your BRAND NEW KIA.

Ro
Review №61

I stopped in this morning at 8:40 without an appointment hoping to get replacement windshield wipers. I explained that I had to be at work by 9.Every person. from the gentleman who opened the service area door to the service manager to the parts manager to the gentleman that actually put in the wipers was professional, pleasant and above all quick. To say that they all did a great job would be an understatement. In this day and age of hurry up and wait service they were exactly the opposite. Words ant express how much I appreciated each and every one of them.Thank you so very much......

Ra
Review №62

You buy a car with them they beg u for th good review. They keep calling ur phone non stop for the review but guess what ! Not honest people! Including Anthony the Salesman, Ruben the manager, and Finantial guy . I bought a car with them. they told me I would get $200 for every person I recommended. I sent my friend there he bought a car. And guess what ? It has been 4 months and I can never get in contact with the manager and the salesman Anthony straight up said he was not going to cut me a check . So be careful with false advertisement! Not to mention they sold my friend the car without even being able to prove employment or helped Anthony the sales guy with translation and doing a bunch of things for a full week in order for him to keep his commission . He promised me I would get a check for sending my friend there and specially helping him out . When it was time for him to hold his end of the bargain he said he was not going to give me anything out of his pocket

Me
Review №63

My first time purchasing a new car, and it well amazingly well. Billy was awesome, and went above and beyond with his customer service. The first car purchase jitters simply went away. Thank you Billy for a nice experience. I will come here in the future!!

Lu
Review №64

Just brought my new preowned Chevrolet Malibu. Anthony was very helpful. I wasn’t sure which vehicle I to purchased but he helped me narrow down my options and gave me a great car that I can’t wait to start my summer off

Jo
Review №65

I recently leased a 2022 Kia Sportage and I was really amazed how friendly and accommodating the staff was, especially my salesman Richie. I was astonished how quickly I was able to trade up from my Toyota Corolla to the Sportage in the span of a Friday afternoon. Thanks to all!

Pa
Review №66

Super super super satisfied with this dealership! Reggie my sales guy really did good by us. We drove all the way out from Lindenhurst, New York...yeah that’s Long Island. He really took the time to show and explain all the options we had! Super easy to speak to and super knowledgeable. He helped me get one of the very first 2021 Sorento!!

Az
Review №67

Anthony is great. He is efficient and great at explaining questions I had. We went in to look around and ended up purchasing a car because of him.

Li
Review №68

I leased a 2022 KIA Sportage. David was my salesman, he was very knowledgeable and worked with me with all my needs. Im very happy with the experience I shared with David in the NorthEast KIA.Thank you David, for welcoming me into the KIA family! My dream came true because of you!Liz Rojas

Jo
Review №69

Found my dream car, a 2017 BMW 330. Great price and great service with the entire staff. Quick and easy and we’re very transparent. Would definitely recommend.

li
Review №70

I have waited 6 months for a new key to a car purchased there. The car should come with 2 keys. now the manger is offering $ 150. for a $600. key? Not happy

J
Review №71

Great experience. Marcos was extremely professional and considerate. They took a lot of time with my car and made the necessary repair so that its running perfectly again. I also appreciated the free car wash. If our car needs servicing again I wont hesitate to bring it back to Northeast Kia.

Ma
Review №72

Anthony is the most friendly sales person I have ever met. He worked over and beyond to make sure that I understood the process. I kia with a brand new car. Thank you Anthony 😊.

Cr
Review №73

Billy was a great and honest salesperson. He took his time with us. He made the experience of buying a car so easy. I would refer anyone looking for a vehicle to him. His goal was definitely to put us in a car that we lived and could afford.

Je
Review №74

Gabriel was extremely patient with this process and made picking the right car so easy. Everyone here was so helpful!

Al
Review №75

I walked in without expecting to purchase a new 2021 Sorento… Anthony was the bomb and very patient kind and gave me peace. James the finance guy he really helped as well. And this all started with a text to and from Ruben head is Sales. Thank you North East Kia.

Va
Review №76

I purchased my new 2022 Kia K5 from David ! He made the process so smooth and seamless. Definitely recommend asking for him if your in the market for a new car.

Th
Review №77

Poorly run dealership. Expect to wait and deal with total lack of organization. I called in advance to make sure the cars I wanted to see would be on the lot and they confirmed my appointment (sent pics via text confirming). However, when I showed up, I waited over 20 min at front... And then decided to walk the back where the cars are tightly packed. My cars of course were not there... Total waste of timeA few notes:- most cars were not clean inside and were quite scuffed up on outside (rim damage, dents etc)- salesmen were walking around frantically jumping from person to person- cars may be priced cheap... But probably for a reason. Shady used car dealer experience is to be expected.

Mi
Review №78

Andrew was such a help, Ruben and Jumanni were a delight as well. Never had better service purchasing a vehicle. Kia is really going somewhere, if they haven’t been phenomenal already.

Ma
Review №79

I wanted to buy a car with them, went over there and test drove it.I negotiated a price, made a down payment and then when I got there a day later to actually buy the car, the salesperson went to the manager and then told me that it is already sold.But it all seemed a bit weird. The salesperson seemed like he had been told to shut up and tell me the car is sold. He did that and quickly tried to sell me another car. ...I called them a couple of minutes after I left to confirm my suspicion and asked for a manager to confirm if the car was still available. ... and guess what - it was!They wasted my time and resources.Safe yours!

Ju
Review №80

Guys at Kia dealership gets the job done. I love my new wolf grey K5. Thanks ashon for your great & professional service

Fr
Review №81

0 stars probably the biggest joke of a dealership!!! STAY FAR AWAY!!! They switch their prices, charge 3-6k$ more then msrp on leases & will have you waiting around for hours just to tell you that, never been there before will never go back they told me 250$ more on a lease then my mom got 3 days ago… same model same everything the showroom manager was an underqualifed fonzy looking dude in front of the window

Id
Review №82

The customer service was amazing. I left happy in my brand new Sorento. Thanks Richard and Efref.

Yo
Review №83

Went to get a Kia and I was approached by Anthony, who helped by Lori using me with a SUV at a great value! I would highly recommend getting a car from there.

Ja
Review №84

Northeast Kia salesperson, Shawn, knows his math, great in the art of sales, and ALWAYS empathetic to the customer. A true asset to the location. when you stop by, BE SURE to ask for Shawn.

An
Review №85

Went in for service on Dodge Charger, dropped my car off and picked it up at the end of the day, satisfied with the service and car was washed clean too. David, Ruben and Marcos were very helpful in resolving my problems with the drive shaft. I highly recommend them for their professional service and accommodative staff.

as
Review №86

Northeast Kia car sellers are the epitome of what professionalism defines as. They answered all the questions I was concerned based on the vehicle I was interested in. Thank you for my visit.

Sa
Review №87

This has been the most pleasant experience i’ve ever had at a dealership. I recently purchased a bmw beautiful condition & prices! Ask for Ruben Rosales always he makes everything possible & got me out of there in no time! Guaranteed you will walk out with a beautiful car from here I would give this place 10 stars if I could !

Mi
Review №88

Ashton was the sales representative that helped me find a car. He was very helpful and patient. My overall experience was amazing.

Ma
Review №89

Sold us a used Honda Fit that we are quite pleased with. Overall pleasant buying experience!

Ed
Review №90

I reached out to inquire about a vehicle price, received an invite to come i, no price.I texted a follow up, no price provided. I received an inquiry regarding my continued interest, I advised I was waiting on a price, and was told they would get back to me, no one did.I then received an emailing string someone had been trying to reach me, this was not true.Last reach out today, asking I was interested in coming down, STILL no price provided. I responded advising all of the above as well as the fact that I will no longer consider purchasing from this company. I got a “thank you for your time”. Non apologetic about the run around for a week just trying to get me to drive in.

Ei
Review №91

Ok so I had an issue & called them to ask about towing it there since yonkers Kia service is horrible. Tony said sure asked me what was going on & accepted the car. Stayed in contact and estimated the cost which was accurate. Highly recommend

Pa
Review №92

Great salesperson, great car would recommend to friends and family. one of the most helpful salesmen and is looking to always help everyone pick out their just right car. ask for anthony at north east kia

Nu
Review №93

Called and texted several time to arrange viewing of car. Drove 90 minuted to Northeast Kia for absolutely abysmal experience. Salesman was upset and dismissive because I wouldnt provide my drivers license and answer time wasting marketing/sales questions. When ask to see car we were enquiring about we were walked to back lot. Car was 3-4 deep buried behind rows of cars. Salesman disappeared with an attitude to smoke a cigarette, basically tossed me the key to a car that wouldnt start. Its sub-par dealerships practices, poor salesmanship professionals and crooked car buying practices like Northeast Kia that make online car buying sites and services more sensible and appealing to honest buyers/customers.3 hours of round trip travel for a complete waste of time!

ro
Review №94

Got an price on line and made an appointment along with a state inspection. When I arrived they wouldn’t honor the price as advertised, wanted 30.00 more and said that they are working on fixing the issue.This is the second time this has happened can’t believe that it’s taking a year to fix there pricing.

Ba
Review №95

At kia, they have such an excellent service,  theyre very professional and I highly recommend. Orlando is such a people person, he dealt with me great and I didnt feel pressured or rushed. The process was simply amazing and I recommended some family and friends. Thank you

Ca
Review №96

Went in to get a new lease .. Richard the sale associate was amazing from start to finish .. great price but best of all great service from Richard and his team,, first time leasing from north east Kia .. I will definitely be back!! Thanks for everything,,,,

fr
Review №97

My credit is not good. I know that. They promised crazy great finance rates for bad credit and did not deliver. Their out the Door fees are crazy. They charge 777.00 for a documentation fee. I got my own financing and the Kia dealer had a $250 documenation fee. They also had us sitting around for 3 hours to get a price on the car (sportage). Went to another dealer was in and out in 1 hour.

Le
Review №98

It was my first time buying a car & it was a great experience. Left with a car off the lot the same day.

ch
Review №99

Trevor was amazing. Leased a new sportage. Trevor asked what I was able to pay a month and did exactly what he said he would do. The finance department was fast and efficient. Everything went smoothly. I will continue to do business here. Hats off to this dealership. Thank you Trevor for a great experience. 😄

Tr
Review №100

Came to Northeast Kia after an underwhelming experience at Yonkers Kia. Anthony was our salesperson who was great. Him and Ruben went above and beyond to get me the car I wanted with the features I cannot live without and in the color I fell in love with.Picking up the car and closing took longer than I expected but everyone was friendly!Only negative was that I asked if the car would have a full tank when I got it. They said yes. Got the car with little less than half a tank.Overall, I would recommend this dealership to anyone that will listen!Thank you to everyone at Northeast!

Information
95 Photos
100 Comments
4.2 Rating
  • Address:468 Tarrytown Rd, White Plains, NY 10607, United States
  • Site:https://northeastkia.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 914-222-6222
Categories
  • Kia dealer
  • Car dealer
  • Car finance and loan company
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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