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Fort Worth Mitsubishi
8000 West Fwy, White Settlement, TX 76108, United States
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Fort Worth Mitsubishi
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Br
Review №1

Had an amazing experience with Josabeth! She was so very attentive and worked with me on what i wanted and payments. Very informative and knowledgeable. I felt comfortable and so very excited for my new purchase!

Ro
Review №2

Cheyenne this is a good lady. She got me a good deal on my car shes very nice. Got a great car. And she was very knowledgeable.

Ka
Review №3

Ellis was amazing! He helped us get as close to our budget as possible on this beautiful 2022 outlander! Would highly recommend using him if you want a new car! Thanks Ellis!

Ta
Review №4

Houston Nunez made my entire car buying experience amazing!!! This was my first time buying a car, and he helped with everything along the way!! Great store! Everyone was extremely friendly!!

Ka
Review №5

Josabeth was great she helped me get into a new car and was super friendly. She worked with me and didnt lie nor made me feel pressured. I am more than happy and blessed to have come here and met josabeth. Thank you guys and I love yall

Ad
Review №6

For a Mitsubishi dealer to have a service dept. They don’t know what they are doing when it comes to knowing what transmission fluid goes in what kind of transmission. I had to do the research it myself and correct them. They almost ruined my transmission!!

Le
Review №7

Javier was the best I went in skeptical I did not think he could help in my situation I literally heard 8 rejections prior to Javier’s assistance. He not only did what he said he could do he restored my faith in humanity. Thanks 20 million times over I’m really appreciative.Leatrice

Eu
Review №8

I must say I had a wonderful experience at Fort Worth Mitsubishi with regard to my trade-in and buying experience with this dealership as a whole. My payoff for my 2020 Mitsubishi Mirage was $18,000 plus. Initially required of me was $2000 towards the down payment to trade in the Mitsubishi for a 2018 Hyundai Santa Fe. I did not have the $2,000 for the down payment at the time. Regardless of this, Ft. Worth Mitsubishi was still able to close the deal on my behalf with no money down and get me into the vehicle of my choice. I definitely recommend Ft Worth Mitsubishi to anyone whose in the market for a new/used vehicle because they will do their utmost ability to work with you and get you into the vehicle you desire.

Je
Review №9

Priscilla was amazing, from the moment I walked in the door till I walk out the door. This is the best experience I had with car buying.

VM
Review №10

JAMES HAMPTON made our trading car experience today his a amazing, nice !!! He really know his job his the best. This was our first time trading a car, and he helped with everything along the way!! Great store! now your customers. I do recommend any of you if you want a to buy a New car, old or trade just come here and look for JAMES HAMPTON I give 5 stars. Everyone was extremely friendly its amazing place

St
Review №11

We went down with the intention of just test driving vehicles and deciding which one we were most comfortable in- but had no intention to purchase one today.Ellis was the rep that showed us the vehicles we were interested in and was not pushy in the slightest. Gave us all the time and space we needed.Well of course we ended up purchasing a vehicle that day. The financing team was super fast and easy to work with. They gave me a more than fair trade in on my Honda and even filled up my new vehicle with a full tank of gas ;)I can’t recommend these guys enough!

An
Review №12

Ellis was very accommodating and kind, I am very happy to have worked with him, make sure to ask for ELLIS, I have the car I want because of his help!!

Br
Review №13

This a really good place to get a car from. They put me in something i really like, drives good, and is affordable. Javier was very professional and patient during the buying process and thoroughly explained everything. I would highly recommend.

Xa
Review №14

Today has been a surprisingly awesome day here at Fort Worth Mitsubishi. Martha Cooper, sold me a 2021 outlander sport that I really love . I was underwater on my last loan and Martha and the management team made it happen for me along with a reasonable price and I’m truly thankful. Thank you FortWorth Mitsubishi !

Mc
Review №15

The overall process was quick and stress free. We had Mr.Houston & Daniel and they made sure that we left satisfied and with a vehicle for myself my husband and our children. I would highly recommend them to anyone looking to purchase or finance a vehicle

El
Review №16

Wow I had such a pleasant experience with Ellis and Tony the TIGER! I went to go get a dependable vehicle and Ellis greeted me with, kindness and told me the process. Tony came and also introduced himself and also showed me vehicles. I would High Recommend you go and purchase a vehicle from Mitsubishi.. I Love the Experience

JE
Review №17

I had to come tell you about Mr. James. Mr.James made it possible for me to get approved for my brand new car. Mind you my credit was not good at all. You need a car come see Mr. James. I’m one happy customer!

De
Review №18

Cheyenne was an amazing salesperson. The process was very efficient and easy. I’m so thankful for Mitsubishi staff I would recommend this place for first time buyers.

Co
Review №19

Do not go here to do business! The first time was great but the second round when they wanted my Mitsubishi Outlander was nothing but lies! After months of them calling & texting I finally went to the lot, the salesperson Adrienna pushed us off to someone else after she was the one calling all this time! I told this salesperson if the note is going to go up give me my social & identification back & let’s not start the process. She left came back & said the note would go up, I said thank you grabbed my things & left. Today I got an alert that they ran my credit anyway! Simple con artist! In the screenshot you will see where a so called manager said the note would be the same which is the only reason we came. Liars to get you to come just to get a $10 gift card. DO NOT WASTE YOUR TIME!

Cr
Review №20

My experience was great! Martha Cooper was really sweet. All the staff were really down to earth and professional at the same time. Car buying is always really skeptical for a lot of people. But the staff made me feel comfortable once everything was explained to me and they definitely helped me out in the end. Very happy to drive off the lot in under 3 hours!

Ze
Review №21

I want to say thank you very much to Ellis Castaneda . Went more then out of his way to make sure I left with a car and was happy with my purchase. Amazing work honestly 💪🏽💪🏽

Pa
Review №22

Thank you josabeth and houston for going above and beyond with helping me get into a car that I really neededBlessings for you two and fort worth mitsubishi

Ch
Review №23

Bought a Used car from James Hampton. Service was quick and they were very strait forward with me. Excellent sales team. Would recommend.

Ti
Review №24

The salesman James was kind and professional throughtout the purchase process. He was very knowledgeable and answered all our questions including Mitsubishi warranty & online services. It was great to work with James Hampton today. He a keeper!

Ma
Review №25

Javi is the man!! He got me in my 2019 Mitsubishi best customer service in town will definitely come back.

Pa
Review №26

Josabeth was an amazing sales lady, she was the best and helped me to the best of her ability. I am blessed I got to see her and get into a new car. Thank you to the Fort Worth Mitsubishi family, much love and much referrals

Kr
Review №27

Great experience. Jarrett Dean was great, quick approval, no time wasted. Kinda skeptical at first but overall a great experience. We will be coming back!My Husband and I will be customers for life now.

Ri
Review №28

Thanks for the speedy service. Ellis was great!!

Ma
Review №29

I can’t highly recommend Houston Nunez enough. He made my car buying experience with me and my family the best I have ever had by far. He was great at the entire process, by listening to me for what I was looking for, and then helped me the entire way until I found the perfect car. My family and I will definitely continue to use him for our automobile needs. And I will be sure and recommend him to my friends as well! Thanks Houston

Pa
Review №30

Josabeth was the best in helping out with the whole process!! She made the whole process go by quick and helped out with other options in regards to vehicles overall had the best experience . Everybody in the office was really welcoming as well as polite and helpful. I truly recommend for anybody looking for a car to come and visit Josabeth she will not disappoint you and is willing to work with you. :)

Sa
Review №31

Ellis was super helpful and took care of me quickly. He listened to what I wanted and the price I wanted to pay.

Ta
Review №32

I really appreciate the service we received from Ellis Castaneda. He really took care of us with no fuss and very professional. If youre looking for a good deal to get you out of a bad or rough spot, look him up. Hell get you right. Tell him Tamela sent you.

Mi
Review №33

Houston did everything to get me in my new car and paid off my old car. He made sure that it stood in my budget. Mitsubishi off of cherry lane is the best place to get a new car. Their friendly and go beyond to help to get you into a car.

Te
Review №34

We definitely had a great experience with Fort Worth Mitsubishi. The team has exceptional customer service! I definitely would recommend them!

Ch
Review №35

I had the most amazing experience at FT.Worth Mitsubishi. Javier Cordova did such an astounding job to help me get approved with an impossible credit score! He GOT it DONE! I can’t thank him and his team enough! I will definitely be referring folks here! Again thank you JAVI!

La
Review №36

Thank Ellis for help us a new car. We greatly appreciate...

Sh
Review №37

These guys are the truth!! If you come in with your mind set on what u want, THEY ARE GOING TO MAKE SURE YOU GET NOTHING LESS!! Houston was awesome with explaining car details and making sure this vehicle I got was what I wanted !! Terry is going to make it happen for you, TRUST the Process !! Manny was very funny he’s going to make sure you understand the background of all the docs and make sure you get what u came for!! Im really happy with my 2019 Chevy Impala! These guys can made it happen here at Mitsubishi Motors and if they can do it for me I’m sure they can do it for u!! Come check them out!!

Je
Review №38

Jarrett and terry were great at helping me getting my car today! I had complications having a car, since I just moved to Dallas, and got rejected at many places. But here, I got a great deal and a Recent car! Definitely 100% recommend

Pe
Review №39

Bought my first car there in and out really quick, got a amazing deal thanks to Cheyenne Santos and Hunter Nixupdate take my car in to get fix and they did not repair part that need repair and charged me $230.14 for a part that was $39 i would not recommend to do business with mitsubishi dealership

Gl
Review №40

This was a great experience very detailed and helpful you’re not just a customer but someone with a need who has come to the right place and talked to the right person Cheyenne was fantastic

Se
Review №41

Worked with Javier he was great… got me and my mom both cars…was even able to work around a major issue I was having…would recommend this place and Javier to anyone

Kr
Review №42

Fun and lively experience, James took good care of us! Beautiful cars and good staff. Would highly recommend for the friendly environment alone. Good prices too.

Ja
Review №43

I came to the dealership and was helped by Martha Cooper and she was seriously the best salesperson. Super friendly and super helpful. Worked with me to make sure I left in a vehicle! Definitely would recommend!

Ja
Review №44

Came in not expecting much of anything but the effort James Hampton and the team put in to get me in a brand new car was amazing, greatly appreciated and blesse good dealer ship most definitely recommend.

Cr
Review №45

Houston was amazing! First time I have bought a car in over 10 years and it was definitely a good experience. Highly recommend family and friends to come check them out.

Ta
Review №46

Martha Cooper was not very well informed about the car she sold me. She was unprofessional in the sense of staying on her phone throughout the entire sale. Although she was sweet, I have found out a lot about my car that she told me was wrong. Mitsubishi dealership has been slowly working to help fix some of her wrongs however, for future sales I would ensure that each salesperson is knowledgeable about the warranties and the vehicles that they are selling.

Te
Review №47

Jared and the service team were extremely helpful in resolving some issues with my Stone Age era Mitsubishi (but still going strong - love it!). What could have been a very expensive parts replacement was resolved easily and economically with some ingenuity on the part of the service team. Highly recommend Jared and the rest of the service team!

Bo
Review №48

We came in here today and got ourselves a nice new car. It was fast and Jarrett and Terry have excellent customer service!!

Ca
Review №49

Everything went great the car was beautiful. The only thing, I wish the detail of the car could be a little better I still had the price sticker residue on the window and they didn’t vacuum of wipe down. But other than that I love the car. And Julian was a amazing guy that helped me out.

Be
Review №50

James hampton was patient and funny and helpful in my process!! Made it easy and fast Terry white also helped thank you to both

Me
Review №51

Overall great experience! I worked with Houston and Daniel and they made the process pretty quick and easy. Everyone there seemed nice and helpful as well! Definitely would recommend if wanting to upgrade or purchase your next vehicle

An
Review №52

Edited from 2 stars to 4 stars: Everyone that we worked with at the dealership was really nice. There was a miscommunication after we initially bought the car that caused us frustration, but after we left a review, the manager contacted us and asked if there was anything they could do to improve our experience. They ended up replacing our windshield, which had had a small crack in the corner, even though wed purchased the car as-is. They were quick with the repair, and they let us take a loaner car in the meantime. We appreciated their efforts and timeliness in rectifying the situation.

Co
Review №53

James was the most knowledgeable and helpful sales associate! Very pleasant experience.

De
Review №54

Jarrett and Terry got me the new outlander and I love it. Nice people. Ill be coming back

Re
Review №55

From the moment we walked in we were welcomed with a big smile and a friendly greeting from Hunter Nix. We had the best help and time! No bs and honestly super friendly people who work here. With the fun music going the whole time on top of the friendliness it just made it a very laid back and comforting experience. Thank you for everything Hunter! Look for this guy when you come visit!!** He also took the cutest picture of me with my car at the end🤣 always a plus! 10+ stars

Be
Review №56

Sales person Cheyenne has been so helpful in completing my buying process. I couldn’t ask more than what she gave besides her courtesy and friendliness. I will use her service again if l have to.

Ja
Review №57

I want to thank Ellis Castaneda for putting me in a beautiful car. I highly recommend this dealership if you are dealing with credit issues.

Sh
Review №58

Cheyenne really worked hard for us. She has a wonderful personality and turned our bad day into a wonderful experience. Friendly staff and lots of wonderful people here. Terry White helped us with Cheyenne to get our oldest son his first car. We would highly recommend Fort Worth Mitsubishi!!!

DA
Review №59

Cheyenne Santos is awesome. This began as a horrible vehicle sale and she turned it completely around. She was so helpful, friendly, empathetic and knowledgeable. Referrals will be coming her way!

Ro
Review №60

Jarrett and Daniel had nice service. The fastest car buying experience I’ve had. Thanks so much I’ll see you when it’s time for my wife to trade.

Li
Review №61

Josebeth grandma is simply the best, I got into a 2022 eclipse cross!!!!! If anyone needs to get into a car she will definitely help!!! I wish I could give my overall experience here more than 5 stars, everyone there were extremely friendly and professional!!!

He
Review №62

Terry is amazing! A great manager! Best helped out so much. Guided through the process properly! I definitely recommend Laura too! Super helpful and went out of her way to meet my needs!

Er
Review №63

Terry and Jarrett got me approved so fast I had numbers before I was done with my test drive!!! Best service I have ever had

Ka
Review №64

Thank ellis for helping me out for my 2021 outlander. It was definitely a great experience! I recommend coming to see him.

Ja
Review №65

Cheyenne was very helpful. She was willing to work with me on price. Found just the right car for me!

Li
Review №66

I had a great experience with salesperson Josabeth Granados. She went above and beyond and got me in an awesome vehicle

Re
Review №67

I was just in here and Jarrett and Terry were the best! They were able to get me into a new vehicle, definitely recommend this dealership!

Kc
Review №68

Great experience! We worked with Josabeth and she was very friendly! She was able to answer every question we had and made sure we were out in a timely manner. Wonderful staff all around. Will definitely be doing business here for our next vehicle!!

Je
Review №69

Josabeth G. was amazing for my new 2022 Outlander purchase. She made the process so easy. I was in and out in two hours. Would highly recommend making a vehicle purchase from Fort Worth Mitsubishi and ask for Josabeth.

AJ
Review №70

A huge thank you to General Manager, Terry White for having his staff immediately clear up a Gap claim situation that our mutual client had been trying to resolve on her own for two months. With one phone can and two check-ins, I was impressed with his teams efficiency in turning things around in less than 24 hours. Excellent work. Thank you, Alisha, for walking my call directly into the correct person. You are appreciated.

Ho
Review №71

Jarrett and Terry took care of us. I highly recommend them. They got what we needed and quickly!

ju
Review №72

Cheyenne was GREAT !!! She made trading in the vehicle process super easy and fast ! We were able to get into a ‘22 outlander! If you stop by, be sure to ask for her, you won’t be disappointed!!!!!!!!

Sh
Review №73

James was the first out the door, super friendly. Very helpful! Even bought me some doritos while we waited for the finance office. He was also very funny and made the experience so easy.

je
Review №74

Fort Worth MitsubishiJean claude makelaa minute agoToday has been a awesome day here at Fort Worth Mitsubishi. James Hampton,sold my husband Tacoma truck,my husband really love it.Tacoma truck is his dream truck and James Hampton and the management team made it happen for him. Thank you so much.LikeAnswer the questionPosting publicly

Jo
Review №75

Requested 50k mile Maintenance was performed in decent time, but the windshield wipers I requested be installed and left in the backseat werent ever put on. I didnt ask about them or turn around to check before I got home, so Im the fool here, I guess.

Jo
Review №76

We had a very smooth buying experience. Cheyenne was helpful and polite while not being too pushy on any one specific vehicle. Very satisfied.

Ja
Review №77

Everyone was super helpful! Great customer service for sure!

Hu
Review №78

Very friendly people, especially tony and Daniel, easy to understand and smooth first purchase process, definitely coming back.

Jo
Review №79

James was so helpful I wasnt even going to stop but he answered all my questions

Ta
Review №80

Professional, personable and Amazing....Joss Beth Granados... amazing..😇

Ma
Review №81

Houston Nunez was amazing throughout the whole process. I had a little hiccup on my end but they were patient and worked with us to get us into our new 2022 Outlander and we couldn’t be happier with the vehicle! I definitely recommend this dealership. This is the second vehicle I’ve purchased from them and plan on returning to them for the next one.

Re
Review №82

Went there for the third time, for an oil change. Appointment 9am arrived at 845am, my car wasnt finished until 945am and I complained to the service writer. The service writer Jerry was Very Professional and courteous he got the car for me. He apologized and comped the oil change. Thats an employee creating good customer service.

te
Review №83

Went to trade my 2018 car in for a new model. We were helped by a very kind gentleman named James. He help with the financial part and gelp get us into a newer and better car with not much of an increase in our payment. The lobby and bathrooms were very clean. My son watched tv in there comfy waiting area. Other staff members were very kind as well.

Ma
Review №84

My sales guy James Hampton is the best car salesman ever.

au
Review №85

Great car dealer they were completely honest and got me in a new truck I highly recommend them.

An
Review №86

Terry and Jarrett are the best in the business. Ask for Jarrett you won’t be disappointed

An
Review №87

They treat me super good as soon as I got into the parking lot. Laura Dominguez help me a lot and funny thing is I didnt knew they had a car that Ive been looking and kinda hard to find here in Texas. They went the extra mile including Michael Bryant, he helped a lot to make sure I got the payment that I wanted. Best part was they paid off my trade in even when the value was a bit less than what I owed. Check them out. I think youll be satisfied.

Na
Review №88

We dropped off our vehicle Tuesday for diagnostic check over engine light coming on. It wasnt until Friday when we called they stated they had been unable to do a diagnostic because the engine light would not show up. So in other words, if we didnt call they werent planning on letting us know. 🤔 We come to pick up the vehicle and they now have misplaced/lost our keys. They told us they would give us a new key until they could find our key. I asked to speak to a manager and instead was left waiting with no one to attend the issue. Getting a new key is no make up for the lack of customer service at this dealership.

Co
Review №89

Jarrett and Daniel got me approved for an awesome suv i will be back. Great service!

no
Review №90

Jarrett was my dude that helped me and Daniel and Manny were also super helpful! Highly recommend these guys!

Ro
Review №91

Cheyenne has worked months to get me in a truck never gave up and now I have a 2017 Ram 2500 Im very happy and being able to be helped by her and Daniel is a very good guy and gave me lots of information and made sure I understood everything

ME
Review №92

Houston and terry Got it done for me Great service kept it real so the approval got done fast was in and out with the car that I love if anyone needs a vehicle I will refer them !

Ry
Review №93

Terry and Jarrett were amazing sales men, they helped us to the max and I would highly recommend you see these guys!!

Ju
Review №94

Jarrett and Daniel did a great job and got us a good deal. He gave me more for my car than we asked!!

We
Review №95

Cheyenne Santos were very professional. I give her 100% on her approach and very understanding with you. I recommend anyone to her

Da
Review №96

Cheyenne Santos was my sales rep. She was amazing. She helped me get into a brand new 2021. I appreciate all that she did. I definitely recommend Fort Worth Mitsubishi dealership to anyone looking for excellent customer service and friendly staff. Thank you again Cheyenne.

pa
Review №97

It was an Awesome experience. I loved Hunter Nix as our car salesman very professional and friendly. He was more than willing to help in every area needed and then some!

Co
Review №98

Wasnt able to get a car bc of my credit...BUT nevertheless Ill be back with a cosigner very soon...JAMES was AWESOME!!! Really NICE people, GOOD experience regardless!!!

Br
Review №99

Very good services was there every step of the way even feed me a plate which I kilt lol but thank u ELLIS for our ur help

Ni
Review №100

My Experience was great. Hunter was My Salesman & he was great. He helped and listened to what I wanted and needed. We were in and out within 2 hours. I got a 2022 Mitsubishi Outlander. I would definitely recommend 👌

Information
97 Photos
100 Comments
4 Rating
  • Address:8000 West Fwy, White Settlement, TX 76108, United States
  • Site:http://fwmitsu.com/?utm_source=GMB&utm_medium=banner&utm_campaign=website
  • Phone:+1 817-402-4611
Categories
  • Auto repair shop
  • Mitsubishi dealer
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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