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Patterson Kia
2910 Old Jacksboro Hwy, Wichita Falls, TX 76302, United States
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Patterson Kia
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Da
Review №1

Our experience at Patterson Kia was everything we wanted in a dealership. They honor their deals. Budgets are no problem. They listen to your needs. They maintained great communication throughout the whole process. They‘ve gone above and beyond expectations. And they are quick to respond to any questions after the fact. Tim Howell was the best help!

Tr
Review №2

My experience at Pattersons Service Department was exceptional. Janie Bean checked me in quickly, notified me when my car was finished, and got me back on the road in no time. Shuttle driver Heath Spears got me to work on time and picked me up at work at noon to go get my car. He was very courteous and prompt in dropping me off and picking me up. Janie and Heath are both examples of what makes Patterson Auto Center a wonderful place to do business!

Ri
Review №3

We had a wonderful experience at Patterson Kia. The sales manager, Ruben Romero, was great to work with and helped us find exactly what we were seeking at an extremely fair price. Ruben and sales consultant Tim Howell were great listeners to help us find exactly what we wanted. They were both instrumental in helping us choose the right interior, and Ruben even drove us to an offsite body shop to show us one particular interior color for a vehicle on hand to help us make that important decision. Overall, thanks to Ruben and Tim, our customer service experience was tremendous, and we will certainly do business with them again.

Ch
Review №4

Quinton Kincy was absolutely amazing ! He helped me all day, and that evening, I had my dream car! I was on military orders in Tampa, FL and just found out my previous car was totaled . Quinton made sure I felt at ease about the buying process, ensured all steps were swift, and kept other sellers from selling the car I wanted until I gave him a definite answer . The entire time I was given a personalized experience . The car was a graduation present to myself and Quinton made my buying process very special by sending me a personalized video congratulating me on my new vehicle . He also ensure my car was properly shipped to my home . This was a great car buying experience from a great dealership ❤️🙏🏽

Pa
Review №5

I had an awesome experience with Patterson Kia. I want to give a special thanks to Rey Maldonado, he was a great help to me and was able to get me exactly what I wanted and more. I have never had an easier experience buying a car. I would recommend him to anyone. Thanks again. Also wanted to thank Ruben for being a great manager and doing everything for me in a timely manner. I can’t thank them enough. I love ❤️ my car.

Je
Review №6

Tim Howell is the Absolute best! This is now our second vehicle we have had the pleasure of purchasing with his assistance. Tim new everything there was to know about each vehicle we looked at and walked us through all the features of the vehicle we bought. We couldnt be happier with our new Dodge Ram 1500!! We will never go anywhere else! Thanks Tim!!

An
Review №7

Worked with Corey Welch and Reuben Romero to purchase my vehicle! I drove a distance to purchase and they were very helpful throughout the day before I arrived and made the transaction so breezy. I am highly grateful for the above gentlemen and the finance guy too. My first new car transaction and I had fun in fact working with them is staff, far better than some others I had gone to in my search. Corey helped me finalize all the features in my vehicle and was very personable and kind.

Ro
Review №8

Prompt and extremely friendly service! We were traveling cross country and had to have our service done. Jayne was very helpful. We’re almost thinking about driving out there again and have our service done there again!

Al
Review №9

Had a pretty awful experience- we scheduled a test drive for a vehicle on their site, showed up and the dealership was still closed. When someone finally came by to help us, they went out to look for the car and couldnt find it. They told us they werent sure where it was and that its possible that it was at a bigger lot. My question is, why do you have a car listed that is not on YOUR lot? Why were we able to schedule a test drive when the car was not available? Very frustrating to say the least. Poor customer service.

Cl
Review №10

Great dealership with great people. They listened to me, treated me with respect, and helped me really understands options. The whole process was smooth.

Li
Review №11

Alisa was wonderful! We went to the dealership looking for a Telluride, but, after talking to Alisa, decided we might like a Carnival. She called us when the Carnival came in, we went down and drove home a new Carnival! She was wonderful! She helped with our children while we completed paperwork. By the end of the transaction, she felt like a longtime family friend!

Ri
Review №12

Patterson Kia is the place to go if want to work with professionals,who know what there doing! They will treat you right. If there is a way to get you into a new car they will find it. Even if you’re upside down. You need to go visit the dealership.You won’t be disappointed .Thank you, Richard Shuford

Ni
Review №13

**Edit to original** I was contacted by the dealer responding to this complaint. They are saying attempts were made to call but that is NOT true. The only number you had was my sons and there were no messages left or any texts received at all in regards to anything about this. The adversion to the other car was that we were told that the $4,000 lower sales price listed online was not applicable. Im sorry Ive never had that happens to us in the many years weve bought vehicles, and yes we have dealt with online vehicle sales managers. There would not be a chance to gain our business, we went right down the road and got much better sales staff.**All I will say is we drove 6hrs one way to have a horrible experience today. Would not and will not refer anyone to any of their family of dealerships.

Te
Review №14

We went to Patterson Kia to purchase a KIa Forte for my son as he prepares to head off to college. Alisa did an excellent job in working with my son and checking on us as we got financed. My son is super excited about his car.

Na
Review №15

Hands down one of the best dealerships we have ever dealt with! Reynaldo and Rueben were top notch! Everyone from sales on down to finance were a pleasure to work with. We cannot recommend Patterson Kia enough!! They’ve got customers for life with us!

An
Review №16

I am EXTREMELY pleased with my service at Patterson Kia! I got a wonderful car for a fantastic deal! They were so loving and kind! Definitely will be back in the future for my car needs!!

ca
Review №17

Revising my previous review after being contacted by the manager. I had issues after purchasing a vehicle but they have agreed to take car of the problem and fix it. They could have better attention to detail and not down play issues but overall a mediocre experience.

Ed
Review №18

What a great experience!!! I bought a brand new Kia K5 today.. super place to deal with!!!!!

Te
Review №19

Rey was very knowledgeable and helpful when I went to purchase my car. He even went above and beyond assisting us. He even took us to see used cars at another one of their lots. Usually I find sales men to be aggressive and just trying to get a sale made. Rey was the complete opposite and ensured I got everything I wanted! He was up front about prices and other incentives I qualified for. Great customer service all around at Patterson’s Kia!

Mi
Review №20

I was really tired of the way my local Oklahoma dealers did business so I contacted Ruben at Patterson Kia and he did everything he could to make the deal work for us. Ruben and his team went the extra mile to make for a great surprise gift of a new Forte for the wife. Give Ruben and his team a call, they treat you better and dont hound you like the Oklahoma dealers do...Its was worth the drive.....

We
Review №21

We went car shopping at Patterson Kia last Saturday to look for a new vehicle. We were greeted by Tim, who was very welcoming and made us feel very comfortable. Tim was very informative, and answered all our questions. Tim delivered an incredible service and provided a very pleasant experience. We also had the pleasure of meeting the manager, Ruben. He also was welcoming and supportive. Thank you goes out to the Patterson Kia team. If you are in the market for a new vehicle, or a new to you vehicle, I would recommend Tim and Ruben at Patterson Kia.

Ma
Review №22

Absolutely no pressure to buy. Salesperson Alisa was very knowledgeable and Sales Manager Reuben checked on us frequently to ensure our experience was top notch! Very happy with our Patterson experience.

Da
Review №23

Fast service, friendly knowledgeable staff, always get the best service there from sales to service

An
Review №24

Very friendly employees, very helpful! My service writer was exceptional and helped me look up my warranty information to get my car issues resolved. I will definitely continue my business with pattersons kia.

Ke
Review №25

Easy to deal with everyone at Patterson. Found the car we wanted, made the deal. No pressure

Pa
Review №26

Had the BEST experience here.... Rey helped us with our first car purchase.. Very helpful... Respectful and knowledgeable! Def recommend!

Cl
Review №27

All of the staff at Kia Patterson were awesome. Super helpful and easy to work with.

Ru
Review №28

Great, friendly staff. They go out of their way to keep you inform and keep you satisfied

Wa
Review №29

Went car shopping in the evening, Staff was still there to talk and drive be the vehicle.Very easy transaction, trade- in to the Finance department. Process was long, but it was worth it.

Jo
Review №30

My experience with Patterson Kia was overwhelming to say the least. I went in with the mindset of only looking for a vehicle. With the help of Tim Howell the Sales Consultant and Ruben Romero the Sales Manager they were able to work with the Finance department to approve my new 2020 Kia Forte. Tim did an awesome job selecting the perfect model for me to test drive based on the information I gave him. It was everything I could imagine and then some. Tim was very knowledgeable of the vehicle devices and preset them for me. I met some of the Service department staff and the sense of being welcomed continued. I was never under any pressure and the feeling of driving away with a new car the same day was very emotional for me. Thank you Patterson Dealership for an eventful day!

Es
Review №31

Always have amazing service & great customer service 🙂

St
Review №32

Called twice before I went up there because its a 2 hour drive to the dealership to make sure they werent wasting my time when I got the buy back letter. Was assured they woul not waist my time. When I got up there it was a different story.... They wasted my time and gas!!!!! Spent 2 hours in a hot office when Rubin told his sales person to take care of me and all they did was preceded to tell me I would not be offered anything close to what buy back offer was. As a matter of fact I woul owe in order to not be upside down. I was MAD. I will NEVER DO BUSINESS WITH THIS DEALERSHIP EVER! I WILL STICK TO SOUTHWEST KIA!!!!!!

Je
Review №33

Huge shout out to Rey for making the buying experience so quick and easy! Recommend him10/10! Thanks for all your help Rey!

Jo
Review №34

Absolutely no inventory so I couldnt comment.

Ma
Review №35

I went last week to Kia Patterson and Rey the salesman went above and beyond to help me and my sister. I’ll definitely be going back again. If you need a car please talk to Rey. He is very knowledgeable and helpful.

sh
Review №36

Professional, Courtaous, Knowledgable, and patience. Was fast, no buying pressure.,

Ge
Review №37

Went in to return my lease vehicle and purchase it. Rey gave me a test drive in a new car and that was in. Financing was easy with payments I can afford.

Pa
Review №38

I brought car into Pattersons for blinking light related to engine. After checking it out it was a simple fix for a software update. Also prior to determining the problem they assured me of limited warranty on Kia engine in case the problem was more serious. Luckily it was a software upgrade. Thanks Patterson.

Jo
Review №39

Dishonest and did not deliver. Drove to Dallas to get our car (well worth it rather than dealing with a corrupted salesman)

GR
Review №40

Tim Howell is a wonderful salesperson. He and the finance department worked hard to get me approved for a great car. All the employees I met were super nice.Thank you Patterson Auto Team!

Ra
Review №41

Jeff Baker, Monica Garcia & Marvin White were all very friendly, courteous and knowledgeable about the entire process of buying our 2018 Kia Stinger GT2. We will definitely check with them again when buying another vehicle.

Li
Review №42

Tim was a down to earth and funny salesman. He made me feel really comfortable throughout the process. He assured me a good deal and was very confident I was going to walk out with my new car. So far, Im really enjoying this 2019 Kia Niro charcoal color with black rims. The more I drive it the more Im starting to love it. I really wanted a hybrid to save on gas so hopefully I enjoy it even more along the way. I would definitely recommend Tim for you car needs.

Da
Review №43

At fist I was like oh geez gotta spend like 10 hours at lot to buy a car however, salesperson Mrs Findley made the process so quick along with the finance team and Mr Ruben. I was in and out total experience in about an hour and a half total. Loved the experience and look forward to going back for our 2nd vehicle.

Je
Review №44

Janie was very friendly and helped me with all of my questions.

Ca
Review №45

We drove six hours to look at a Kia Sedona. The sales department at Kia is outstanding. My wife has trouble with her arthritis and they made sure she was happy with the van and that it would work for her as far as comfort. We felt like they were really fair on trade-in and sales price of the van. The sales manager really went out of his way to make sure we were happy with the purchase.

Ni
Review №46

They overcharged me for services. I would have better luck going to a Kia dealership in Fort Worth, which I will be doing in the future.

Ko
Review №47

My husband and I had the pleasure of working with Daniel Bianchi. He was funny & very patient with us as we decided which vehicle was best for us. I think we went you every lot that Patterson had to offer! It was past business hours when we had finally made a decision. We never felt pressure or uneasy about buying here. If you already have a bad taste in your mouth for car salesman, then give Daniel a try! He isnt your typical salesman. Very happy with our decision! Thank you Daniel!

Re
Review №48

Everyone at Patterson Kia and Patterson Hyundai were very friendly and eager to assist me with my new car buying experience. I was glad that I didnt feel pressured or rushed to make a decision on my new car purchase. Everyone was very patient and allowed me the time to pick the exact car that was right for me. Thank You, I love my new car.

Lo
Review №49

Ricardo Small was amazing, very helpful and respectful, he went over every detail of my new car with me. Chris was very helpful and explained all the details of the paperwork. I would definitely recommend Patterson to anyone looking for a new or used car.

Ge
Review №50

Very fast and friendly!

ha
Review №51

Last week I went to Patterson wanting to lease a car. I had the pleasure of working with Tim Howell and Kevin Vines who took great care of me. They checked off all my boxes and I couldn’t be more satisfied with their outstanding customer service! Definitely 5 star service, be sure to check them out if you are looking for a new car!

Do
Review №52

Mr. Jesse Garcia made my automobile purchase pleasant and hassle free. The car was clean and in well condition. The dealership employees were helpful, kind and courteous. I highly recommend Patterson Auto, Wichita Falls, Texas.

A
Review №53

Had a great experience here at Patterson Kia. The salesman that helped me out (Tim Howell) was professional, down to earth, always straight to the point and sometimes even funny. Working together with the manager (Ruben Romero) who was outstanding to say the least I was able to purchase the vehicle that fits my needs in a timely manner. I would gladly purchase another vehicle here in the near future and I look forward to working with them to resolve any vehicle needs that may come up (Maintenance, Detailing, ect ect).

ci
Review №54

Our experience was outstanding ! Tim was our salesman and he took care of all our needs and requests . I highly recommend them for your car needs . We love our Telluride !

Me
Review №55

We have bought several vehicles from Patterson. The sales experience with Henry Broadus is so easy that we do not even shop anywhere else when were in the market for a vehicle. He is always eager to find us a fair price, Hes honest, helpful and provides the absolute best sales experience. He & the entire sales team that helped with our purchases have provided exceptional customer service. We feel valued as repeat customers. We dont just feel like the next customer, We feel like family.Keep up the excellent work.

Ap
Review №56

My overall experience at Patterson’s was absolutely amazing! The people that work there are very friendly, very helpful! They will try to find a vehicle that will fit your needs and of course that you can afford! I would absolutely recommend them to anyone! After my family & I left I was so happy with the choice I’ve made & so blessed to have a car that I could enjoy!

Bu
Review №57

I buy a new vehicle every year so I am very well versed on the ins and outs of vehicle buying and dealerships. This is one of the most professional and straight forward dealerships that I have ever dealt with. To a person, everyone that I came in contact with was awesome. Negotiations including my trade in were handled very painlessly and I am confident that I received the best deal in the state of Texas with very little haggling. Michael treated my entire family with the utmost of respect and professionalism and the finance department was a complete stress free and enjoyable experience. I typically dread the finance department and the hard sell of unneeded products. I assure that did not occur here.

At
Review №58

Helpful staff and willing to work with customers. Just know that the finance department are where the real teeth are.

Sc
Review №59

Wife called to inquire about a new kia telluride and ended up speaking to salesman Juan Delacruz. He was extremely helpful and eager to assist however he could since we live about 4 hours from the dealership. He even went by the lot on his day off the make sure the car was available before we made the trip. Ive gotten through the financing and paperwork side of the deal much much faster at other dealers, but Juan we as attentive and accommodating while we waited. If we are searching for vehicles in the future I will not hesitate to contact Juan and make the 4 hour drive again.

ch
Review №60

Tim Howell was just outstanding getting me into a new KIA. He was so nice and very professional.I would recommend he and the manager Chris Cunningham to any one looking for a vehicle.

Pa
Review №61

We moved here in 2009, we have always done business with Patterson auto group and have never been disappointed. From Cadilacs, Hondas, and now a Kia great team of people to work with. A big thanks to Patrick Madrid and the Kia team for our first new Kia purchase.

Th
Review №62

We bought a car from them and I am so in love with it. Ricardo is a great salesman, professional and made us feel like we were his top priority.

St
Review №63

This is our 4th Kia from Patterson Kia. The cars are vey reliable, comfortable & have great fuel mileage. Alisa Findley was very pleasant to work with. She went above and beyond to make sure all of our questions were answered accurately and promptly. Thanks again Alisa. Stan Meeks

Lc
Review №64

Dylan McDorman is a great salesman and asset to Pattersons of Wichita Falls. He was very patient with my daughter and helped her get into a vehicle. We sent him some pictures of vehicles she was interested in and he had them ready and also some alternatives that he thought she would be interested in. She picked the second car she drove. Then the finance department was a blessing. They got the car financed with a great warranty package and a great interest rate and payment. My daughter was just over the moon happy with the vehicle and the payments (since she is going to be making them). This is the third vehicle we have bought and when its time for another, we will be back. Thanks to Dylan and Marvin for helping with our car buying experience. Great as usual.

Wa
Review №65

I live in Amarillo about 200 miles away from the dealership in Wichita Falls. I searched online for the exact car I wanted. I called Patterson and they have a special online sales department. It was so easy. They would have financed it for me, but I chose to get my own financing in my city. They coordinated with my lender and all I had to do was sign papers. I choose to go pick up my car so that I would get the first few hours driving in it alone. Yep, pretty selfish. LOLJeff and Carol helped me on the phone. Then Jon called me and said that he would pick me up from the bus station. Jon sat in the car with me after I signed making sure that was happy with car and understood the gadgets. What a great team. I love my new car. Its exactly what I wanted, and I was treated the best!

Do
Review №66

Ive purchased several new vehicles from Patterson Autos and have always had a very positive experience with the dealership and my salesperson, Henry Broadus. If he is not in his cubicle when I enter, I ask for him and will wait or return to allow him to take care of my vehicle desires. I always know he will find what I want and make me the best deal possible.

S
Review №67

Wonderful!! We got a new family member!!Our sales lady and now good friend, Chris Schaller, was wonderful!! My mother bought a new Kia Soul about a month ago and I bought a new Kia Rio this week and both times Chris was amazing at making our budget work and getting us what we needed.She has called my mom Momma Bear through both deals and feels like a new member of the family. She has met my uncle, aunt, kids, and husband everyone loves her.I am now trying to talk my neighbor into going to see her she is amazing for people who need her! If you want to walk in and walk out with a car you will be missing out on the complete package of friendship and respect she offers!!!Finance guy was amazing too. He made us laugh through the whole process sharing family stories.I will not buy another car anywhere else, period!!!!

pr
Review №68

We were traveling cross country and had issues with our car. We stopped here and were treated like family. We received prompt and courteous service and were back on our way within 45 minutes. Great staff!

z
Review №69

Dont fall for the BS mailers saying you won anything even though the mailer legend says you won a TV. They are just showing what you could win. Could be a little more clear on the mailer itself and not get anybodys hopes upEdit: I scratched 7s across both rows and the flyer said I won a TV but when I got to the dealership said that was not true... just dont like the false advertisement

Ri
Review №70

We came in to try and lower our payment by trading in for a used car. They worked with us on what we needed to reach our goal and stay within our predetermined requirements. Christine was amazing, helpful, and not even an ounce pushy! We will definitely be returning when its time for another vehicle.

li
Review №71

Thank you Henry Broadus, Alisa in Finance, the Finance Team and to Tim on the KIA side for making my purchase a great experience. You guys are awesome, friendly and work together as a team.

Ca
Review №72

Lovely red Kia Sorento nice experience with everyone I got the car I wanted at the price I want it Zach you are a good person to know thank you very much

sa
Review №73

Ricardo was absolutely amazing to work with! He helped us get our price right and I got my new car! Thank you!!!

Ro
Review №74

Second purchase at this dealer and had a great experience. My salesman Travis Gardner was awesome and did everything possible to ensure I got the car I wanted for a great price. Would be 5 stars but I was in finance for almost 4 hours waiting because of computer issues.

La
Review №75

Over a year ago, I stopped by Patterson Kia to purchase a new Kia Forte. I had been driving a Kia for 6 years and since my kids were out of college and my old Kia had over 95,000 miles on it (and never one repair except for tires and a battery!), it was time for a new car. When I walked on to the lot, it was my pleasure to meet Jeff Baker, an amazing sales associate, who kindly introduced himself to me and made me his priority for the next few hours.Not all male sales associates treat women like they know what theyre doing when buying a car, but that wasnt a problem with Jeff. He listened intently while I discussed my budget and what I wanted in my new car. It was obvious he made excellent mental notes because when he was showing me the various cars on the lot, he made sure to only show the vehicles that had the features I wanted. Later, while taking a test drive, I asked Jeff how he felt about working for Patterson and the response I got was not what I expected. He looked at me and said, I love it here and I plan to make my home at Patterson. They have a customer philosophy that I believe in - its not about how much you sell, but that you sell the customer what they want; not what you want them to have. I was impressed.When we returned to the dealership, we sat down to discuss financials. From the introduction to signing the papers, Jeff walked with me every step of the way. He was kind, courteous and sincere and I can promise you that when it comes time to buy my next Kia, Ill be back to Patterson to visit my friend and awesome sales associate, Jeff Baker. Patterson Kia is a class act and its obvious by the sales associates they hire and the quality cars that sit on their lots.Its been over a year since I purchased my red Kia Forte and it drives as great as it did the day I drove it off the lot. And since I purchased my car, every once and a while I get a text or a call from Jeff Baker just checking in to see if Im still a happy customer and if theres anything I need. Yes, Ill definitely be back again. Thanks Jeff and thanks Patterson Kia!

Ca
Review №76

I recently purchased my second Kia (first an Optima now a Cadenza) from Patterson Kia in Wichita Falls. Both experiences have been positive and they have been generous with my trades. Financing has been amazing and they definitely go the extra mile to get a competitive rate. I would recommend this dealership and salesman Miguel Contreras to ANYONE! I will be back in the future for all my service and to upgrade to my next Kia!

To
Review №77

Michael Smith was my salesman, he did an awesome job helping me pick out a new 2019 Dodge Ram Rebel. After I decided on a truck the sales manager Chad got me above Blue Book trade in on my 2016 Jeep Wrangler. Then, even after rebates took a considerable amount off the final price. After agreeing on all numbers I got to meet Mr. Marvin White. Mr. White is the finance man. He walked me through every sheet I was to sign, also explaining every nuance of the contract. Marvin also got me a lower interest rate than I had originally agreed on! On top of that, Marvin explained that I could get money back off the previous dealerships warranty that I had purchased. Having signed the contract, I was given the keys and met by Michael Smith, he then proceeded to show me everything I would need to know about my new truck. Walking me through every feature and he even synched my phone up to the Uconnect system. The truck was immaculate, perfectly detailed before I got in. It happened to be raining, Michael said bring it by tomorrow after the rain, and we will detail it again for you. Usually when I leave a dealership I feel like I have been taken advantage of. Not the case this time! Patterson has earned a lifetime customer.

Ma
Review №78

Alegra was the first contact thru on line then she told me to ask for Daniel when I told her I was coming by. It last late in day. Daniel and Chris the manager were very kind and helpful. Even it was after 7 they let me continue showing asking questions and made it enjoyable

Ja
Review №79

I went to purchase a car for my growing family. John Miller was very helpful and honest. His easy going nature made the car buying process relatively painless. I definitely will be back for future purchases.

Sc
Review №80

Awesome experience. Purchased the Kia Niro Hybrid. Looked at all competitors and no one came close to features offered from the Niro. Logan, David and Jay all made car shopping simple. Great price, great service. Definitely worth the time to stop by.

Ju
Review №81

I went to see what options I have to end my lease. Although I wasnt there to buy a car, they were still very kind and nice, and kindly explained about all the options I have for my leased car. Very pleasant experience!

Aa
Review №82

Great service! Went above and beyond. They tell you how it is.

Li
Review №83

Patterson Kia is always such a pleasure to deal with! Tim Howell is amazing and we are always happy to see him!

An
Review №84

I will definitely recommend Patterson’s to anyone I know looking for a new or used car. The staff are willing to go the extra mile to help the customer, I am proof of that. I did not make it easy for them, but they never stopped trying to get me into a vehicle that fit my life as well as my budget. I am so grateful they took the time to work with me, when it is time for my daughter to purchase her first car she will go here, where I know she will be treated fairly and with respect. Thank you so much to Jon Miller, Chad Martz, Jaron Curry, Marvin White and Kevin Vines, for a great experience and for genuinely caring about myself and my family enough to work with us. :)

sa
Review №85

Tim Howell was awesome and didnt make us feel pressured at all. Look forward to working with him the next time we decide to go shopping for a new vehicle in the future. Also Chad made signing paper work enjoyable for signing our lives away. Ha!

Ch
Review №86

Started out looking at Used cars With Monica Garcia and we needed up buying a New 2019 Kia Sorento and we loved everyone and everyone was great Jeff and Ciff was great too!! Monica was the most patience with us and knew what we wanted and what we was looking for! Overall she is excepted to help us in the future!! i would recommended anyone to go there and buy a car and dont forget to ask for Monica she was amazing!!

BO
Review №87

Highly professional, Henry was recommended by a Patterson group partner, and as soon as I spoke to Henry he dropped everything and placed me at the top of his list.

Ri
Review №88

Used to have great service when Joe Cross was there but cant seem to get anything done these days . Couple of months ago took car in and they said they would order rear windshield wiper, havent heard a word. Not happy, they have lost my business. I will head to Arlington or Ft. Worth.

Be
Review №89

Henry Broadus gracious help in our purchasing the two Kias exceeded more than we could have asked for! From the initial sale to followup in making sure that we are pleased and satisfied, offering to help in the future should we have questions or concerns. Outstanding customer service that positively reflects the company and its owner! Thank you, Henry! Will definitely recommend you and Patterson Auto!

Ka
Review №90

I was wanting to buy a car that would lower my monthly payment and be better on gas. It actually raised my monthly payment, but I was at least kind of okay with it since it was a new car. When I got to the highway to head home, I realized the car I bought didnt have cruise! This wasnt even something I had thought about because I thought all cars had cruise on them. I was just so annoyed because not only am I paying more for this smaller car, but it doesnt have cruise! I just think they should have made sure I was aware the car didnt have cruise. If they had, I wouldve never bought the car!

Ro
Review №91

Jon Miller is the best salesperson I have ever dealt with. He stayed in touch and while I was close to buying another Stinger, Jon pointed out some of the monitary advantages in the Stinger I eventually bought at Patterson Kia. My wife and I both enjoyed the whole experience at Patterson Kia and Jon lead the way. Jon and I both like to use text messages and whenever I texted a question to Jon, he would always respond quickly which was very helpful. My wife and I could not be more pleased with Jon and the with Stinger GT he sold us.

As
Review №92

Excellent service! I didnt catch the gentlemens name that filled my tires up, but theyre the best!

ka
Review №93

Great attention from salesman Jaron Curry. Answered all of our questions. Quick loan approval. Highly recommended.

Ju
Review №94

Love our new Kia! Friendly, informative sales, management, and finance staff! This is our 2nd lease there and we will definitely do business with them again!

Ja
Review №95

The service department is always very quick and efficient.

Be
Review №96

Dylan McDorman has restored my opinion of car salesmen. He is the epitome of a gentleman. Treats you like a person should. Knowledgeable and accommodating

Be
Review №97

Why is James Ponces name on here? I had an agreement with him at Herb-Easley and he sold the truck behind my back. At Patterson Dodge, I dealt with Valerie in finance. Had a mix-up with $500 being added to the M.S.R.P., but Chad, sales manager, straightened it out and got me a check for that amt. Bruce Whitfield was the salesman and did an excellent job. And both receptionists I spoke to there were very nice and courteous.

Di
Review №98

My husband and I purchased a 2015 Kia Optima from Pattersons Kia. Our salesman, Steven Contreras, was great. All of our questions were answered and all of our concerns were put to rest. Steven continues to check with us to make sure we are satisified. We know that should further questions or concerns arrive, we can call and he will take care of it. I would recommend Pattersons Kia to anyone. I would also send anyone to deal with Steven.

Kr
Review №99

Love my new Forte! Gina was great, and even stayed late to finish the deal. Ive already recommended Patterson Kia to all my friends!!

Be
Review №100

I went to Patterson auto to look at the new 2019 Kia Optimas, with plans to buy one about 2 months ago. Thats where I was greeted by Alisa! We talked, test drove, looked at almost every Optima they had on the lot. She was so down to earth and was so patient with me ( Im extremely picky) Im not all for salespeople, but Alisa was totally different than most Ive dealt with. She didnt try pressure me in to a new car. She was very educated on every car on the lot and could answer every question I had about it without having to check. She never said you should buy this car because it is the best out there, nor bashed any car lots in town!! She listened as I told her what I was looking for. She stayed 20 minutes after closing and never complained. I gave her my number. She called me about 3 weeks later to check and see if I was still interested. My granddaughter and I were really sick when she called. As I talked to her I felt like I was talking to my friend of 20 years. She again never pressured me into buying, she said Im so sorry yall are sick, when yall get better and if youll still interested in the car Ill be here. Thats it no texts annoying calls. I went back in April 24th with my daughter and we picked the perfect car for me. Alisa is hands down the best Ive dealt with. Im not saying that every car salesman is bad, Im just simply saying that she will not make you feel like you are pressured into buying from Patterson. If you are looking to buy a new vehicle, please go see Alisa at Patterson auto on old Jacksboro hwy!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2910 Old Jacksboro Hwy, Wichita Falls, TX 76302, United States
  • Site:http://kiaofwichitafalls.com/
  • Phone:+1 940-228-4448
Categories
  • Kia dealer
  • Car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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