Excellent service. Very knowledgeable. I will continue to shop with them for any of my other needs. Just repaired the dryer last month and the washer this month. Hopefully we are good fir now, taking comfort in knowing that they are there if i do need them again . Highly recommended...
Im just a residential customer and have purchased from them over the years. They are always knowledgeable and professional and friendly to the small customer as well as the big. This particular time we only needed a $12 item, but they were professional like it was a high-ticket item. We live 70 miles from Wichita in a small town and the representative found the least expensive way to ship it to me (it was free shipping), and shipped it the same day. I cant say enough good about this company. Highly recommended.I just found out through looking at these reviews that they sell appliances. Guess where Ill be purchasing my next appliances.
My dad told me about this place so I knew it was good. They went above and beyond. I went in for a heating element and they made sure that I knew that it might not necessarily be what I needed . Then they told me how to test everything and printed off a diagram . Which I wouldnt if been able to do without. . Fast, friendly, better priced .
I went in there with little information and April was able to guide me to what we thought I needed. April also shared with me that if the part I was going to try didn’t work, that the only other part that might work has been discontinued. Then April told me that they have new appliances for sale at a budget conscious price. Smart of April because if the part I bought didn’t work, I would have returned it, then bought a new range. Since I didn’t know they sold appliances, had she not mentioned it, I would have gone elsewhere to buy. The part worked so I didn’t need to buy a new range, but if I did, I would have bought it from April.Washer Specialties is a hidden gem in Wichita, and I hope more people buy there. I know I will point anyone I meet in their direction.Thanks April, and great job capturing my attention.
So far so good! Went in to find a specific part for my dryer, and they had it in stock. Mitch was super helpful and informative and made me feel confident in making the fix on my own. Will go back for sure!
A great place for all your heat and Air and appliance needs
Very friendly, knowledgeable and helpful people, I have fixed several of my HVAC issues with parts from them. Cant beat the price of fixing things yourself.
I want to thank the team working on Saturday 1/9/21. We were without heat and working on a furnace blower fan issue. The individual I worked with was patient and informative helping me through the issues. The exact parts needed were not in stock but they helped me temporarily solve the issue by providing me with a solution. Not to mention a little break on the price based on all the parts I had to purchase. Thank you Washer Specialties!
Washers is a great place that seems to have everything. The staff is friendly and knowledgeable.
What an awesome customer service this business has. The best I have experienced.
Walked in, Gave them old broken part, had replacement in hand in 5 min. Out the door in 10. Part fit perfectly. Dryer works like new.
Always quick yo get to me. Knowlagable people find the parts I need
These guys are great. Its almost wierd at this point to get several guys in the same room who know what they are talking about. Its a pleasure every time.
Great store, great staff and they had the quantity of parts needed where as other vendors would have had to order in.
My experience going there on Saturday they can be very rude. But if you need it they have it
Great service and had what I needed to fix our Maytag washer.
Lots of patience, and very good customer service!! I WILL be back! 😁
Great service and pricing.
Was able to pick up parts I needed that day. Had my a/c running within a few hrs!
Great and helpful! I needed a pressure tank for a RO unit in my dads house. They had one in stock and it was about $10 less than I could have gotten it from Lowes, HD, or Amazon. They even carried it out to my car! Highly recommend!
Took in a $50 part I thought was bad. Employee checked it, said it was good and sold me the $10 part I needed. He could have easily sold me what I thought I wanted and my machine would not have worked.So great customer service
Very helpful customer service.
I have found everything I need, each time I have gone to buy parts to repair something at work or home. Good, kind, service from the staff working behind the counter.
I had a sudden break on my heater last night and had to rush to washer specialties at the last minute. I had called and let them know that I was on my way from a town south of Wichita and that I was hurrying. They were nice enough to keep the doors open for me a couple minutes past their closing time so I could get my part. Thanks to their generosity, my family was able to stay in our warm home last night. I cannot thank them enough.
Very helpful and great service
This is a great place, extremely helpful! We have bought a lot of parts over the years to keep our washer, dryer, refrigerator and dishwasher going! Thank you for all your help! Keep it local!
Went in for some duct work. Terrible customer service. Won’t go back.
Great customer service
One of the best place to pick up parts in town
Mediocre customer service.
They were so great to work with! Helped us get what we needed to get our dryer working again. Great people, great prices! I highly recommend Washer Specialties Co.
Denise has been the one to help me whenever Ive called. She is nice, patient, knowledgeable and gets what I need, right everytime. As someone who purchased a house (which is full of kids) and had their dryer go out, this place is a godsend. Like I said, Denise is great, but all of the employees are like her. You cant go wrong here.
Washer Specialist is a great place to get parts that you can not find anywhere else. They have a super staff and very knowledgeable and extremely helpful. I dont know how they have so much stock and such a variety.
Great place, great service and they have everything you need!
Didnt have it in stock but was able to order it for me!!
I have been to Washer Specialties several times over the years, mostly for a filter for my furnace. They have always been friendly, helpful and professional. Once I showed up 15 minutes after store had closed, and they were just locking the door with last customer leaving, and they went ahead and let me enter and buy the furnace filter. (Good thing, too, as it was the weekend and furnace had shut off because of the old filter.) They were kind and professional, as usual. Excellent company and people!
Best place for any parts you need for your appliance or plumbing or electrical
Get people great customer service. 5 stars. Abe, Cecil and a couple other guys I cant remember their names have always been so helpful.
Love the prices and very friendly staff. If I ever need anything for my washer heres the place to go. God bless
Ive always had a good experience at Washer Specialties. Its a very busy place, extremely popular with all sorts of trades-people and DIYers but Ive never had to wait long because the sales counter is fully staffed with knowledgeable, friendly, and efficient staff.
They are always helpful!
This place is great, they sell all kinds of parts to repair air conditioners, washers & dryers, plus tons of other stuff you might need to diy repairs. Prices are very good as well.
U can buy parts here to fix appliances. Very helpful staff
Love this place. Always has what we need. Employees are awesome
Friendly, helpful staff and great prices.
Amazing customer service! Special thanks to Claire for going above and beyond and helping me get the parts I needed on short notice. So grateful! I definitely recommend this company!
Very helpful. Great price. Highly recommend
Very Nice and Knowledgeable! Great experience and customer service. Highly recommend!!!
Im not very experienced with furnace stuff. I called them that lady was extremely helpful and understanding of my lack of knowledge. She helped walk me through getting all the way things I needed. I drove to the store easy to find. Dustin help check me out got everything I needed advise me on a couple items that I would need an along with it. Help explain some of the wiring that was on the motor. Very nice understanding cordial give it 5 stars all around. Thank you guys for your help and gals 🤗
Had the part i needed. Very friendly and knowledgeable. Took the time to explain why i kept blowing the switch and gave several tips and what i needed to look out for. Great staff, i really appreciated the help.
This place seems to have just about any appliance part I have ever needed with the exception of one brand that I dont recall now. Prices are very reasonable and sometimes better than online. Staff is typically fast and helpful. Wouldnt hesitate recommending this place to others.
Best Parts Place Ever
Our washer stopped working and this place had the part we needed in stock. PLUS!, it was cheaper to get it here than order through Amazon! Cassidy was super helpful to my husband over the phone and they even brought it out to me at my car so I didn’t have to go inside with my baby!
I called about a simple dryer part. The part is very low priced. They were very nice and pleasant. They gave me the part number and I will be in Friday to pick it up. This a type of place I will do business with again.
Always our go to place for parts and appliances. Very knowledgeable. Been going there for many years.
Always has the parts I need . It is busy a lot of the time. So except to wait for a few.
They have always been helpful whenever I have been in there. The last visit I was hoping to warranty out a part that was defective after the first month. I did not have the appropriate documentation but their staff went above and beyond to help verify my purchase and get it swapped out quickly and effortlessly. Thanks again for the help!
Great prices, great people, expansive inventory
This place has everything from appliance parts to HVAC equipment. Great prices and knowledgeable staff!
Fast service, Fair prices, Friendly folks, and they are always informative. I alway rely on them.
Friendly knowledgeable quick service
A place worth having programmed in your phone for household appliance and HVAC needs. I have used them for 20 years and it is great to see many of the employees that work there are still there after all of these years. They know their stuff and are very helpful.
Sold me a universal part for what i needed i dont normally mind on certain things but its a little disturbing for the application i have to work on not real happy about the part i had to buy because its all they had
Now i see why so many people recommend this place.
Great prices professional help
Very helpful for everyone! Especially when you try to do it yourself. Always there to help! Recommend to everyone. Very affordable!
This company doesnt like to keep their customers waiting. They are fast, curtious and polite. Every time I have gone there I get the same service, even if its from a different person. Great company.
Very helpful! Was able to get the part to fix my dryer cheaper than was available online. Very knowledgeable.
Just awesome, like always! Thanks for being open on Saturday mornings. Dont know what we would do without you!
Wonderful customer service and excellent prices! My dryer stopped heating and I knew nothing about repairing it. I called another parts place first and not only were they not helpful but their prices were almost twice as much! I spoke to LaConda at Washer Specialties and, not only did she explain what the problem might be but she didnt act like I should know all about the dryer repair. Thank you so much!
Love these guys! Im no pro but I know what part I need and they help me get it. Even had them find me alternatives that save me a few bucks. I will not go anywhere else!
Worst customer service ever! To make it even worse the rudest person was the female owner!
Had the part that I needed to fix my home A/C. Called a few other places in town and they where double to triple the price for the same part. Walked in to the shop and was helped at the counter with in a few minutes. They had quite a few customers. They grab the part I needed and I was on my way out the door. This will be my go to place for all of my D.I.Y home fix it parts.
Bit expensive
I have had multiple experiences with this company. Everytime Ive dealt with them they have had the parts I need. Excellent service, excellent assistance and knowledgeable. Highly recommend for needs in maintenance and repair.
Awesome help and very friendly
The staff at Washers has been helping me for years! They are great w/ helping me find the parts I need to fix my aging appliances.
My AC went out on our home on a Saturday. I phoned them to see if they had the fan motor I needed. They did but they were closing up within just a few minutes. These folks were kind enough to stay open for a bit, after they closed. Once i got there they could not have been more courteous. They allowed my family the ability to stay cool and away from the dangerous heat.
As always my goto place for all things appliance, hvac, and more! Well over 40+ yr customer
Attn. truck drivers! Receiving dock are located on Cleveland ave. Be careful, streets are one way around . Otherwise fast unloading.
No one will pick up the phones, or answer and hangs up, I guess they are to busy.
Problems with appliances are frustrating and cost money. The people at Washer Specialist know that and do what they can to help you get the part you need and maybe a little sage advice to boot. A great Wichita institution. Silly name! Thanks.
The guys were great. Found out the part we thought was bad wasnt bad after all. The attendant asked others and they said door switch and they were right. Thanks and will be back if I need more parts.
Always good service from Richard, Darryl and the guys
Great place and great customer service they have all the parts you ever need
We bought a new house, and the appliances needed some parts. My father in law recommended you guys because youve always carried what he needed. Leaving today, empty handed, also tried to do a return for a hot water thermocouple which was denied. The thermocouple was still packaged and unused, as it was clearly the wrong part. I didnt have my receipt, but the card used for purchase only a few days prior wasnt good enough. This is the third time I have been to washer specialties for them to either sell me the wrong part or have them tell me they can have it, one week from next Tuesday. How about I order it online with expedited shipping for less money? My dryer thermistor will be here in two days. I dont think we will miss each other, Washer Specialties.
This place always has the parts I need and as a DIY repair guy,I save a lot of money just being able to buy the parts! Very friendly staff and familiar with what I need.
As always Im getting great service and good conversation when we do pick something up from Washer Specialties.
Very friendly and helpful on getting the right supplies I needed for my washer.
Everyone at wscis so helpful.They go out of their way to help contractors and retail customers. Thanks for the great business.
Best place to shop for almost anything you need..Great People who work there and very knowledgeable about their products. Highly recommend this place to everyone especially contactors!
Silas Rosales,Good help fast and service with a smile I like that.
Guy wasnt very helpful, asked him to measure fan pitch and match a motor to it ( which they have done for me b4) and he claimed they couldnt do it.
Always helpful people.
Wonderful help. Fixed my washer part very quickly.
Employees are knowledgeable regarding the parts you need to fix whats broken