Havent been there in a while but really like it. Only problem was checking out was slow but then had another person come up which really helped.
They discontinued the Shea line, which was my favorite. Always seems to be sold out of Flannel sent. Probably wont ever go again..
Love bath and body. Always smells good and the employees are so nice! They have candles, lotions, hand soaps, sprays and lots more
This place is my guilty pleasure 😉. Dont tell the hubby how much I actually spend here! No seriously, please dont 🥺. B&BW/White Barn candles are the best. You cant get any better 3-wick candles anywhere else and they have so many choices for my greedy hands! I wait for their sales and then stock up - which they run frequently. Lotions and sprays and soaps, oh my! So many wonderful scents to choose from and they change it up every season. I may just need to get a part-time job here - I think they know me. Im like Norm from the old sitcom Cheers.
Took my mom with me. They no longer carry the scent she usually gets. One of the employees there showed her a couple of scents that are similar, she found one she liked. I went to find some body spray for my husband, the employee pointed me right to the mens scents.
I enjoy shopping here, everyone who works here is very helpful & nice.
Great store and very helpful and professional staff.
Always an enjoyable experience. The associates are nice and always willing to help. Usually pretty knowledgeable about what products they have that might be comparable to something youve liked in the past but they no longer carry.
Love their products but strongly dislike shopping in store. Employees are too aggressive and dont understand social distancing. They did wear their masks. There were very few customers but a lot of staff. Every single employee came right up to me and started questioning me: did I know about their sales, was I looking for a particular scent, had I smelled these new products. Really, Im 60 years old and know how to shop. I dont mind an offer of help. I find their constant selling obnoxious and it makes me want to leave quickly rather than browse.
Felt like I could not breathe. Don’t know if it was because of employees shoving candles/sample papers up my nose - or not respecting my personal space. Wayyyyyyyy too clingy and pushy - felt like I couldn’t shop in peace.
The prices aren’t transparent. I was told that the body lotion I as getting was on sale for 5.97 ): When it really wasn’t because there was a CATCH. I didn’t know that the lotion was 5.97 with an email coupon until after I checked out. How inconvenient. If I would of known that I would had got body wash instead. I’m going to go to a different location from now on.
Got just want I need.
Its ok. Ever since BBW switched to sales commission the employees are more stressed and pushy. I dont recommend working her around Xmas time. They hate training new employees even though theyre understaffed. Its a toxic work environment, constantly screaming at each other and cracking the whip. Passive aggressive towards each other.Besides working there I would prefer shopping online. And no Im not using my legal name for privacy reasons.
Love this place!! People are friendly and helpful plus all the different scents that are available.
I love their products! They are friendly and helpful as well.
Its ok, if you want soap
Any and every fragrance you could ever want in about any form you could think of including body wash, lotion, candles, body spray etc. Very friendly employees. Good specials.
This place is a joke the employees and management needs to be fixed.
Great products and super helpful, friendly staff.
Honestly Bath and Body is my favorite store love the body products and the home products. This location is the main one I go to but I have shopped at every location in Wichita, Kansas and have received excellent service. The staff at this location is always helpful and very polite without making me feel pressured. I also shopped online with excellent service. Highly recommend both the products and the staff at this location for an enjoyable shopping experience
I only use BBW products and I love them. Only buy when the clearance sales are going on. I walked in and no one said hello but I dont like being bombarded by salespeople. As I found what I wanted, a lovely lady did help me and showed me some other items. Very caring and lovely demeanor. Satisfied with my purchase and service.
Love this store and their excellent sales.
The prices have seemed to go up from previous years. Lotions shouldnt be that expensive
I had the best time with the 75 percent sales! I stocked up on body sprays.
Omg i love this place
Very helpful and always have what Im looking for
Luv the hand soap & 3 wick candles for gifts
Service was great and everyone was very friendly and helpful! Becca helped us and she was extremely helpful and super personable. She always made sure we were finding everything okay and was very kind.
Great items and great deals for Christmas!
Awesome store
Love Bath & Body Works! The three wick candles are fabulous! Sara was very helpful during our shopping trip to the New Market Square location. The $10 off special os a great time to stock up on our favorites. Hope to make it back again before the sale ends.
To the girls that work on Saturday June 29th-2019. You girls were absolutely amazing! I walked in there wanting one of my favorite candles thinking it was going to be on sale I was told it was not on sale and I was very bummed. The lady looked at me and must have felt really bad for me that she sold me her candle that she had put aside for herself. Then the other coworker help me and sold me her candle as well!!!! They gave up their candles to sell to me that were the last ones that smelled like my favorite one! They made me feel special and made me feel like they cared to make me happy as a customer knowmatter what they had to do. Thank you girls my experience was absolutely amazing! Keep up the great work!!!
I love Bath and Body Works Products, and Im pretty sure Ive bought at least 1 of every product. I especially like the 3-wick candles and the Wallflowers and plugins. I have several of the plugins for each season, and my guests often say my house always smells so good. I enjoy the employees also. Theyre always friendly and helpful, but dont walk around with you and bug you. AND, B&BW coupons are VERY generous !
2018 Brown Thursday (Black Friday) shopping was hectic. Great staff working very helpful. Missy, Kennedy & Brian were awesome. There were others I just didnt get their names.2019 Here again... Love the sales!
Love this particular store!! Always incredible customer service. Great coupons and discounts. Best candles of all time 🙌🏻
I shopped at Bath and Bodyworks last week while they were having their annual sale. I pick up a few things including 🎂 birthday gifts and some aromatherapy products. I was greeted almost immediately when I entered. Very cordial, helpful and fast without making me feel rushed. I will definitely be shopping there again.
Gotta go here to get my soaps.
I mean, seriously guys? Could you possibly put anymore stock on the floor to create a little bit less space? NO! There is barely any room to walk around this place as it is. Take some inventory off the floor so when you have sales, people can still actually move about in the store!
Great customer service
Amazing. Great customer service I couldnt find a scent I was looking for and they went into back to find it.
Nice helpful staff, easy to use coupons and always have sales going. Too many fragrances and seems like the stuff I like and my allergies will tolerate get clearanced out. Also get overstocked often and have to give away or sell.
I get my foam soap and hand sanitizer
Very helpful staff!
As soon as I walked in i felt the positive vibe! I love this store will definitely come back! The employees informed me of all the specials that were going on at the moment.
Staff was so nice and helped me find what I was looking for. Cant wait to go back and buy more fall scents! 😍
We went in on a wild goose chase. What my step son wanted he described to lady working. She was very patient and pleasant. I think we probably smelt every scent in that store and none of the scents were what he remembered. After all of the work she provided I wasnt going to walk out empty handed. This is a place that no matter if you find what you went in for, there is always something that you need. Im sure they still use conversion counters too, and I didnt want to be a negative factor for their conversion.
Love the store but I dont like that the employees seem to attack you at the door and constantly ask if you need help. Love that they are helpful, and Im sure its a company policy, but back off a little
I love this store it smells so good and they always greet you with a smole and they tell what thete best deals are and they help with all your questions.
The staff is very helpful and I love their products
You can get great deals here
Employees are always so nice and helpful. There are so many wonderful things to find and good deals to be had when shopping with a coupon.
Always friendly service and quick to get out. Informative about current sales and coupons.
Always have the best smells and great deals. Ladies that work here are so nice!
Very nice people and gave us the best deals
Good trip this time. Was not followed every place after I said no thanks
Very nice sales people. Carlos was very helpful. Great sale!
Great sales for early xmas shopping 🤓
As Yummy Aromatic and fun as always !Staff always helpful.
I came into the B&BW in New Market Square not having a very good day. I go in and I’m helped by a worker named Emily. She was SO nice! She gave me her honest opinion on things based on what she thought I would like and would frequently approach me and keep light conversation (i was there for about over an hour because i’m indecisive.). She definitely made my day better. Best experience i’ve had in a B&BW :)
Nice clean store, but the employees are VERY pushy. Every time I turned around they were in my face pushing a product on me and asking me personal questions about who I was shopping for. I had a very small purse on me, but it felt like they though I was going to steal something. My shopping experience would have an enjoyable one had it not been for the associates.
Very friendly staff, they have scents for every taste.
I love bath and body works and love them even more during semi annual sale. Well its semi annual time.so I went in to pick up a few items as gifts. On a display table with the plug in scents there was several small candles. An associate approached me and said all of these are $3 for the sale but we have the bigger ones on the other side for $14.50 and even more of these smaller candles in different scents. I said ok and thanked her. I ended up picking up one of the $3 candles from the display..it was the black cherry merlot..the only one left at that display in that size. After adding several other items to my bag i go to check out....I get to register and the same associate that told.me the candles were $3 informed me that candle in particular wasnt for sale but all the others on the display were. Her reasoning was lousy and confusing. I was too tired and hot to argue. She repeatedly tried to offer me a different scent after I told her no the first time. I said I only want the black cherry. I paid for my other items and left... I will not return to that location
Store employees are very helpful and friendly will go back when I need to purchase.
Free smells as you shop soaps, lotions, scrubs, perfumes and candles. Staff is friendly and helpful. I always spend more then intended even with coupons.
As someone who carries a penis on a daily basis, found that this store catered to the non-penis individual more.
I always enjoy shopping there and find things that I want, and found a few bargains today too!
Very helpful and informative as usual ! Love the semi-annaul sale and all the daily deals ❤️
Very nice found everything I needed for my lady.
The store is visually attractive and the employees are helpful and friendly.
Every one was very helpful, great custmer service.
Smh... Too bad I cant give it a 0... Most inattentive on the phone super attentive in person.... or maybe thats their policy for someone like me...
Always love this place .Wonderful customer service.
Love it the greeters helps and greet when you go in
Very nice store, wonderful displays and helpful staff.
Wonderful products, great deals and excellent coupons!
Have amazing candles and great customer service
I always enjoy going into this store.
Laurie was awesome! So helpful! Thank you laurie!
This place has the best smells!
Friendly staff, and great deals towards the end of a given season. Good coupons too!
Very busy, but the service was excellent.
Friendly. Helpful. I had gotten a new phone and was having difficulty finding my coupon on my email and the cashier was helpful and gave me the discount.
Great sales, extremely friendly staff
Nice sale!!!
Staff was very helpful.
Great sales this time of year.
Things are rather pricey but a great selection!
Bath & body works was very nice, helpful.
4.95 sale Saturday Dec 14, 2019!
Great sale going on now
Mia was very helpful.
Yummy summer smells!!
People were very nice
OMG! Vanilla Patchouli!!
Love the bargains
If I could put 10 stars I would!!
Always my go to for lotions, shower gels, etc.
I love getting lost in this place