Very welcoming atmosphere. Good product selection. Great customer service.
Owner is extremely helpful and knowledgeable from kids to men products and everything in between.
She is a dope owner and the customer service is outstanding! I love buying black!
I’ve shopped here plenty of times and the customer service is always great and there’s always great sales. I’ll definitely be back!
Amazing customer service.
Wonderful selection of products.
I came a few months ago, I was excited to shop here. When I entered I don’t know if she was having a bad day but the customer service wasn’t what I expected.
She is the best!! Her customer service is unmatched, the store is always clean and smells good. Her prices are excellent!! I am a regular and committed customer!@
Very polite. Has the best customer service for a beauty supply that wichita had ever had! Stay blessed love
Love the customer service we receive every time we visit. The owner is knowledgeable and very helpful. So excited for the expansion!!
6 packs for $20 as they delivered!! Very professional I’ll alway send my clients and shop here for beauty supplies. Thank you!
Whitney is amazing. She is friendly and extremely helpful. This is the best place in Wichita to shop especially if you want to support a black owned store❤️
I went in for products for my natural hair, the owner was very welcoming, she asked about products I would like to see in the shop when I mentioned a product that I was looking for. The store was neat and organized and had a variety of products. I will return.
She’s always been personable and helpful. Her store is a whole vibe and I love her passion. I’ll always support her and this business! Can’t wait for the new store and to see how cute it is!!
SUCH AMAZING SERVICES!!! These ladies dont only offer good services, they are polite and respectful. They treat you so well that you would want to just come back to buy things you dont need lol. Keep up the good work lovely ladies!!
I have braids, I was in the market for some durags and hair products to maintain my hair. Normally when I go places I’m dressed up but today I was in my work clothes. When I came in the owner gave me a mean look and didn’t greet me at all. She continued to help other people… I waited about 15 minutes before I left, I was highly disappointed. I’m also a entrepreneur it saddens me when customer service isn’t equal, never judge a book by its cover
Stellar customer service, anytime I went in the store I was greeted with a smile & offered any help. The owner is very knowledgeable & always open to suggestions on new & different products . Very friendly & kind to customers. 10/10 reccommend
I absolutely LOVE this place and the owner is AMAZING and very professional and knowledgeable on every singe product in her store!!!! she helped me find all the right products for my two little boys curls as well as myself!! And my daughter she just adores the store and everything that’s in there that’s for little girls her age!
This is the only store I recommend in Wichita! Hands down! I get everything I need in one stop. The delivery of purchases is absolutely impeccable. Whether in the store or receiving a delivery, this is the ONLY store to purchase from. Quit searching and shop here. Owner and staff are amazing! This is your spot for the best Wichita has to offer!
My 1st visit she was located out south. Although far I had to support. The owner was welcoming and helpful. She then moved to 13th and Hillside. Much closer and her business was still the same. Warm, welcoming and helpful. She always had a smile on her face and answered our questions. Will continue to support!!!
I love coming here. Whitney usually has what I need and if not, she’s so intentional with giving me suggestions or even trying to order products needed! Even my hair braided shops here for needs! Thank you Pretty Tress for being so intentional for Black hair!
We LOVE Pretty Tress! I know I can count on Pretty Tress to answer my questions and recommend the most appropriate products. As the mom of a bi-racial child, I so appreciate the honest advice and coaching…without judgement. Thank you for always welcoming us warmly into your store. I look forward to visiting the new location.
Amazing customer service !!
I absolutely LOVE this business and the owner is amazing! She’s very friendly and knowledgeable about all the products she offers! I heard about Pretty Tress through a friend and was SO excited when she opened her location on 13th & Hillside. Every time I step through her doors I am welcomed and feel like a valued customer! I realized I didn’t purchase enough hair for a style so I was panicking and contacted the owner and she came in ON AN OFF day, just to open the store for me for a 5 minute sale! I appreciate Whitney and I’ll always support Pretty Tress. I CAN NOT WAIT UNTIL YOU REOPEN! 💛
I came in on the last day before her moving locations I had heard about this place but I hadnt been in yet so I decided it was a good time to visit. The owner was super nice I actually think we spend a good hour talking about wigs, black owned businesses and a bunch of other stuff. She also has all of the adore colors which was my main reason going. I left with a bunch of stuff and the conversation was great as well!
This is such an amazing beauty supply store. The owner is phenomenal and she is very knowledgeable about her products. Go you wont be disappointed. 😊
This shop has many options that I haven’t seen in any others before and there are always amazing sales! Not to mention it is Black-owned! This is the only hair shop I will be shopping at now on and I’m very excited about it. The owner is extremely welcoming and I appreciate that she gives paper bags instead of plastic! Definitely check this place out if you are in need of hair!!
Very very friendly and helpful. Great product
Great customer service! Very knowledgeable about products in store. The only place I’ll continue to go for any hair needs.
Theeee best hair care supply shop. Always has great inventory and amazing sales.
Super friendly and helpful. Lots of different product lines to choose from, which is what I was looking for, a chance to try out many things. Its always great to see a black woman working hard at her dream and I support that from top to bottom!
I LOVE THIS PLACE AND MRS. WHITNEY!! HER PRODUCTS ARE AMAZING SHE IS AMAZING AND THE PRODUCTS ARE AFFORDABLE!! THANK YOU QUEEN FOR COMING TO MY NECK OF THE WOODS!!
The owner is awesome, friendly abd very helpful.
Owner is very helpful, more stock on the way, great prices, and friendly staff. Help her business succeed!
Always a great shopping experience!
Friendly service and knowledgeable, great product selection.