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Advance Audio
6701 E Kellogg Dr, Wichita, KS 67207, United States
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Advance Audio
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Pa
Review №1

Always had a great experience at Advance Audio.It’s so hard to find boutique audio shops any more and Advance is one of Wichita’s last ones. Mike will always treat you well if you’re interested in a good system. Wichita is lucky to have a brick and mortar shop that has brands like McIntosh, Revel and other high end products.

Av
Review №2

Mike is an awesome guy! You won’t find cheaper prices anywhere. They’re willing to negotiate and get you taken care of. I’ve purchased over $10,000 worth of home theater equipment that I would of paid well over $14,000 if I bought it elsewhere.

Mi
Review №3

Do NOT bring your car here. I got some subs and a new radio installed in my car and I’ve been having so many problems it makes no sense. One of the guys didn’t wire up the subs right and had my car going crazy took it back up there explaining the issue and they fixed it. The radio that was installed has been turning off while I play music, so I called them over a million times and the guy who picked up had the worst attitude ever as if he didn’t want to be bothered. They claimed they fixed the issue but I’m still experiencing the same problem. I’ve taken my car up to get inspected and they said there’s nothing wrong it’s just advance audio who has to go back and check there work because something might be missing. I asked for a refund and was told no, I then asked for some sort of compensation but got well we are fixing it for free. Well if you are fixing it then why do I have to keep coming back and forth for you to look at the issue. Just unprofessional all the way around.

Ma
Review №4

They have been the greatest audio place in wichita for years. I had my first car done there in the early 90s. A convertible 74 caprice classic and a maxima. They are still around because they do great work. 👍 I will never go to anyone but them.

Bi
Review №5

If i could rate 0 stars i would. The person who answered my call was very brief and hung up before i could ask when i can bring my car in, and clearly stated he didnt want my buisness when i called back. I do NOT recommend this place since they act unprofessional

De
Review №6

First, they sold me a speaker kit that didn’t even have all the speakers in it and they refused to refund me my money back and while I was in the store, there were other people who was having the same problem. Overall the professionalism just isn’t there and I’ve had friends who had problems with them in the past but I decided to try and give them a try and I see they still haven’t changed

Ka
Review №7

0 stars. Terrible customer service. They are awful with returning items. Some employee was smoking while we were having a conversation in the store. I’d recommend Walmart before coming here. Spend your money elsewhere

jo
Review №8

They had to reschedule my first appointment. My next appointment, they were an hour late getting to my truck and it took them an hour longer than they said it would be. So, i was charged double, even though owner said he would give me a discount...they might have given me a free wire or something. They got 2 stars because it does work, but I wont go back.

Aa
Review №9

In and out quick and fast. nice audio equipment.

Ky
Review №10

The owner gave me demos of the equipment and even hooked up some other speakers for me so I could customize my setup before purchasing. Mike, the owner, is a great guy and will treat you right. The business gets very busy on occasion and he doesnt have an army of people some days, so patience is key when dealing with this business if you want a seamless experience. Mike gave me great deals I could not beat anywhere and even gave me a reference for an audio equipment installation specialist who did custom jobs, since I called 5 electricians out and they all said my setup was impossible until Mikes guy came and got the job done, no questions asked. Definitely no regrets buying my home theater here. I will be back for any audio equipment in the future, even if I have to order it from Mike and have it delivered. He is an authorized dealer for some equipment so you can trust him and his prices.

K.
Review №11

Over the last several years, Ive purchased a Kenwood shallow sub, a Kenwood amp, a Hertz sub, and a few other miscellaneous things from these guys. They have always treated me well and Ive never had a problem with anything I bought. I dont know much about their install side since I usually install myself, but they did diagnose a wiring problem on my golf cart sound system pretty quickly once. The owner seems like a good guy when you chat with him.

Ro
Review №12

The last two reviews are from the competition obviously! I have a new tundra truck that I am doing a $30,000 sound system and they also just built a custom box and installed everything and my new Tesla model S! I typically only use high-end sound quality products in my car and this is by far the only place I would take my stuff! I have went to another one of the shops in Wichita which Im not going to say their name But they are fairly know! The other shop did the worlds worst install on my new stinger 9000 RCAs, They had the wires smashed in about five places and also broke my cupholders and my Escalade not to mention they charged me $450 for that and supposedly turned the stereo and I got into the settings of my Audison and everything was completely flat and a half the sub woofers were not playing! I have been using advance ever cents and there is no one in the states even remotely better than them. Im thinking the other stereo shops are hurting for business and trying to give advance a bad name but take it for me these guys are awesome! I will post some pictures of the recent two vehicles Ive had done in the last month and you can judge for yourself ! I know everybody had advance very very well and trust me if theres a problem they will take care of you! No one would ever threaten anybody there.

Da
Review №13

Poor customer service not alot of knowledge

Ja
Review №14

Called person was rude over the phone wouldnt tell me hours and then hung up on me. Guess they didnt want me buying my new sound system there.

Da
Review №15

While they did figure out what was wrong with the amp, they said they couldnt fix it and that I had to go to someone else. The old man at the counter is nice, but not professional. Dont think I will go back.

Is
Review №16

I am in the store now spoke with Roberto on the phone last 5 days ago made an appointment for today over the phone, was quoted two hours labor on the phone for radio and backup cam replacement. Got here today and Roberto said they didnt have me on their books for an appointment and they were trying to overcharge me an additional two hours, for a total of 4 hours... Said he didnt tell me 2 hours as if Im going to come here and just lie... Very unorganized and potential rip off artist over charging people.. Run take your vehicle elsewhere and if you do decide to use them record the conversation. Horrible customer service and dismissive.

Ro
Review №17

This guy is the rudes man I have never had the opportunity to purchase anything from! I advise anyone looking to have work done at Advance Audio try somewhere else! Where you will be treated with respect as any paying customer should!!!

Je
Review №18

Very helpful. They obviously know exactly what theyre doing

Ch
Review №19

Best audio shop in town. Had a bad experience with All Elements Auto. They damaged my car and ruined my stereo install. Took my car into Advance Audio and they turned my trash install into one of the best sounding systems in town!! Nathan is a great installer and has ton of experience. Anthony at the front counter is also very knowledgeable. The owner Mike is the nicest guy you will ever meet. He treated me like the best customer ever. $7000 later Im hitting almost 150db and the amps arent even turned up yet. So if you see the black Chrysler 300 with the tag HATEDON, and wonder how its so damn loud. Go see my boys at Advance, they will hook you up.

Ge
Review №20

This is where I go for installs and Car Audio!

Ry
Review №21

These guys charge 2.50 a foot of 8g wire when it’s 75 cents everywhere else I will never return to this place and I spend a lot on car audio

Ma
Review №22

Best place in town for all you your audio and video needs!!

Br
Review №23

Install was fantastic but customer service was well below expectations. I walked in and talked to the employee about what I had and what they could do for me. Went elsewhere and compared prices and reviews and decided to go back to schedule an install of an amp and 2 subs. I was told they had an opening at noon which was only 30 minutes away so I decided to grab some lunch and go back. After arriving at noon, they set me in a theater room and offered to start a movie which I declined but appreciated. After an hour, I went outside and saw my truck was still sitting where I parked it. Even though my appointment was at noon. After 3 hours nobody had updated me on the progress and I had to ask the manager to check on my truck. At that time, I was told 30 more minutes. After another hour, the manager was out to lunch so I asked the owner what was going on. he had an employee go to the shop who came back with another 20 minutes. At 3:50, the installer finally brought my truck up front. 4 hours of waiting for 2 subs, and an ampTo be installed is crazy, but with absolutely no communication, explanation, or apology is even crazier. I dont appreciate having my time wasted. I will absolutely never give them my business again and would definitely not reccomend them unless you like your time being wasted.

De
Review №24

Wow that was bad. Felt brushed off from the very beginning to the point of where they were cussing at me and saying they don’t want my business (I would understand if I was aggressive or rude). All I did was walk in and ask if they can install a radio face unit. They did actually install that, but literally nothing else and were deceptive from the beginning. Simply put, avoid....

Ja
Review №25

I’ve had to redo two different installs that the guys at advance audio performed. Both customers told me that the people at advance were rude when asked to fix the install and refused to accept responsibility. I would never recommend that anyone go here if you want it done right the first time.

Ri
Review №26

These guys did me right. Good customer service. Solid install guy as well. My car sounds amazing. I would completely recommend them.

Mi
Review №27

Its ok

Me
Review №28

My experience with Advanced Audio has been very positive. I find the staff to be both polite and professional. They are also very knowledgeable about both car and home audio. My purchases from them have been flawless and straight forward and a great value. They have gone above and beyond to earn my business. I will continue to do more business with them in the future and would recommend them as a top choice for your electronics needs in Wichita and beyond.

St
Review №29

Marcus, Ryan and the owner were super helpful, fast turn around on install. I was super impressed.

Ja
Review №30

Great friendly service. The installer that was originally doing the work on my truck didnt finish the job correctly before he quit. And a year later had major issues. The owner mike covered the nearly 1000$ bill to make it right. I wish I didnt have this problem but was happy advanced audio stepped up to make it right.

Ph
Review №31

Definitely Over priced & way cheaper places to get things done. Place looks like it’s on the edge of bankruptcy. Quick to sell you stuff & try to sell you more then needed. 316 Customs is the place for all your car audio needs!! Even BEST BUY’s got free installation with the purchase of a stereo...

S
Review №32

Easy to find an even easier to get you taken care. If youre looking for somewher to help you boost up your sound then this is the place to go

Mi
Review №33

I have nothing but good things to say about this place. The best prices around, great selection, and he is very knowledgeable about the best home audio equipment for my budget and size of my room. Will definitely be coming back!

Mo
Review №34

Thank you Advance Audio Team. Again, you showed commitment and professionalism. My complete home theater and game room looks and sounds amazing also my Chrysler 300C and F-150 audio system still fascinating. I’ve been coming back for more for 5 years now, because of the great work and the outstanding customer service that you’ve been providing. Keep up the great work folks. I will definitely come back and recommend your service to others.

Br
Review №35

If you need quality work done by experts then this is the place for you.I had very specific needs/wants and they tailored a system to my vehicle that exceeded my expectations.Anthony, Jacob and all the guys there took great care of me and my ride.The system sounds better and better every day.Thanks to Advance Audio for a very happy customer!

Br
Review №36

I have bought a few different sound systems from Advance Audio and they have always insured that you not only get the best value for your money, but they also educate you on the technology and the pricing of the products youre interested in buying. Sam in particular is always very helpful when you enter the store. I also even had an issue where my amplifier stopped working and after sending it in, they were able to get my system up and running again. Advance Audio goes above and beyond to ensure that their customers are satisfied. Even 2 years after my purchase they still made sure I was satisfied. Thank you Sam and the other members of Advance Audio. You guys are the best in the business!

Ga
Review №37

Great people and great service. Ive been doing business here for 25 years (yes - since 1991) and wouldnt go anywhere else for remote start or car audio.Also a great place to go if you want to take your home audio or home theater system to the next level.

Mi
Review №38

Great customer service, very knowledgeable staff about product line. The installation was done on time and done right. It was the deep lush sound i was looking for. I would recommend taking the time to visit there store.

Jo
Review №39

Never had problem here they hooked my alarm good the owner is cool as mofo 😎 he remembers me after 20 years ago been awhile since I done business here but then again IAM not 20 and single lol lot cool stuff

Br
Review №40

None of the workers were wearing masks today when the door says masks required

kb
Review №41

If I could give them 0 stars that is what they would get I believe one of the employees have something against people of color

Pa
Review №42

I have been doing bussiness with Mike at Advanced Audio for over 25 years. Mike continually provides an excellent product line with the highest quality customer service. Additionally, the quality of customer service after the sale is second to none. Mike and his staff always provide an experience that results in customer satisfaction, before, during and after the sale.

Ro
Review №43

Did an awesome job installing my system and got me in at last moment notice! Thank you guys for all your help! SOUNDS GREAT!!!!!

Ja
Review №44

The friendly atmosphere and great products

Ba
Review №45

I cannot say enough about the experience at Advance Audio. Everyone there provided me with a world class experience, from the owner, to the associates, and the technicians. The owner, Mike is always there, and shows genuine concerns for his customers. Sam the associate, was phenomenal to deal with. My new vehicle has noise cancellation technology, which interfered with the operations of the audio system, but Sam didnt quit until they installed the correct technology to improve the sound quality. Sam even provided me with the best deal for my inconvenience. The technicians were extremely professional and patient with the installation. The appearance of the installation almost looks factory. I would highly recommend Advance Audio! I know where I am going for my home audio equipment.

Sh
Review №46

I have been coming into advanced for around 15 years always hooked me up best service best products. The owner is such a cool dude I remember. Falling out watching. V for vendetta. When he did his new theater room

Mi
Review №47

Very helpful,I dealt w Tristan up front and he hooked me up w an unbelievably nice system. The price was affordable and the staff all had great knowledge of products, I would definitely recommend!!

Jh
Review №48

Very friendly and helpful. Went.in for an amp wiring kit, didnt really know what I wanted but the clerk was able to find exactly what I needed. Very reputable brands to choose from and nice prices.

Sp
Review №49

Couldnt be happier with the customer service. They were polite and worked with me to help me choose the right radio for my truck. This is the second radio Ive had installed through them and theyve done an amazing job everytime. I dont think Ill ever go anywhere else.

Na
Review №50

Hands down the best car/home audio shop in town! Personable/Professional, and knowledgeable staff. Plus a fun place to hang out! ;)

Br
Review №51

Had them install a remote starter on my new car. I called ahead of time to make sure they could use my factory fob and I was told to bring my car in so they could look at it to make sure. So a special trip down there later, I was told yes, they could. Great. So I schedule an install. They call me when they are nearly done with the install to let me know I could come get my car and also they couldnt use my factory fob; so now I have to carry around a seperate, cheaply made fob and add it to my already full key ring. No call when they found this out during the install. Just proceeded installing knowing I was adamant about not having an extra fob. Blamed it on the maker of the vehicle, charged me for it and sent me on my way. Not to mention the remote start acts squirrely on me and I want it fixed but dont want to take it back to these guys. I only used this place because the dealership I bought the car from recommended them and I received a discount for using them.

Ev
Review №52

The GM helped me figure out what I needed exactly and how to set it up. He was very knowledgeable and eager to share his knowledge with customers. Their install work is also very clean and professional.

La
Review №53

I spent over $2,200 on a head unit and subs for my 2016 F250 Superduty truck. I had several requirements on the system I was going to purchase. I wanted Navigation, satellite Radio, Steering Wheel Controls, and 2 back up cameras. Immediately noticed the steering wheel controls did not work and brought this to their attention. They said they would have to order the parts in and they would call me when the parts came in. I have called back many times and no one knows anything about my issue. I called to activate my satellite radio and was told that I do not have a tuner in the head unit that I purchased. I called in again and got the same one runaround. I requested to speak with Mike several times but he was never available. I have known Mike for over 35 years since our days at WSU. Over the years I have had many car, truck, and boat systems. I even had them do my home theater system. I have had terrible customer service from them. Shame on you Mike for not resolving this issue. Overall bad experience would not recommend having them do your sound system.

sa
Review №54

Garbage company. Dont know who they hire but none of those guys knows what there doing.

Te
Review №55

I recently had the subwoofer stolen out of my 1973 Datsun 240Z. I took it to the guys at Advance Audio to get it replaced. I thought it would take a day to replace, but was surprised they had it for over a week. When I got it back, I understood why they kept it longer. I was blown away -- they CUSTOM MADE not just a new sub woofer box, but they fabricated a complete new speaker panel for the sub and the other speakers. It is fabulous! They made it with orange piping around the edges to match the color of the car, and even embossed a big Z in it to match the logo. The front kick panels are equally impressive. Completely custom, absolutely first class works of art. I never, ever expected it to be so good. The sound is out of this world. They so far exceeded my expectations I couldnt believe it. On top of that, it really didnt cost much for what I got. I cant say enough about these guys. They are incredible. I highly, highly recommend them!

Ry
Review №56

It was pretty a good experience I got to learn a little bit and there financing options were pretty decent.

Ca
Review №57

This place sucks the people are rude and the service is terrible dont want your money here

ct
Review №58

Approximately 2 years ago, I purchased a complete stereo system from Advanced Audio for my boat. Last week, I noticed some minor issues with the sound while out on the water. Not only did Advanced Audio repair the problem QUICKLY with no questions asked, it cost me ZERO - equipment & installation covered under warranty

ca
Review №59

I had recently had a system built and installed in advance audio, they have the best installers in MIDWEST, also for the window tint i had my Taho done long time ago almost 3 years and the films never changed their darkness and they provided me with a life time warranty.Advance audio has been good to me, and every time i send my friends they hook them up with good service and prices.KC

De
Review №60

These guys are incredible. The two new owners are some of the most genuine and helpful people I have ever had to work with.

ke
Review №61

Advance Audio is THE place in Wichita to take your vehicle for all car audio needs..these guys have outstanding customer service and have went above and beyond every time I needed their help. Their prices are realistic (unlike the westside guys....) and the staff is very down to earth, real people. I wouldnt recommend going any where else...and if you do, you will find out why....

Je
Review №62

The staff is very informative. The manager is kind of pushy. They do great work had an install done in my Mazda and everything was seamless.

Ed
Review №63

Ive been going to Advance Audio for over 20 years. Mike treats all of his customers very well. He carries a great range of products for all price points. Best place in Wichita to get your home and car audio gear.

Ro
Review №64

I have shopped there for years. Will not buy from any other stereo store.

ki
Review №65

Very very helpful. Ive been out of stereo scene for awhile and they didnt make me feel dumb to all the new audio. It has changed in 20 plus years Alot. Would recommend this place to all.

Je
Review №66

Knowledgeable staff and fair prices on car audio

Ro
Review №67

They do good work will be back 2 add door speakers just added a sub and amp for now great job!

Jo
Review №68

I had a remote start installed. They charge quite a bit for install, about $150 dollars. I say about because the price of the unit includes installation, but their unit price is around double if I Hought it on Amazon. I had some scheduling difficulties with them as well. When I went in for installation they did not have me on their calendars. Their explanation was we dont have your part in anyways. Overall, a mediocre experience.

aa
Review №69

Hands down the best place for car audio. And mark is a solid dude. His opinion is the only opinion I need....

Sh
Review №70

Been doing business with Advance Audio for 28 years. Great prices and excellent customer service. The only place I go for home and car audio!

Br
Review №71

Eh, I wasnt impressed. Their prices are high, their work was fine, but they seem very unorganized. Id rather check out some other places.

Vu
Review №72

5 stars all the way ! My family have been shopping there for over 20 years and always have great experience with Mike the owner. Whatever you needed stereos for your home or your car just come to see Mike hell treat you right,their price very comparable if not better than you can buy online.just pass week I came back and to Mike and ended up bought a pair of Golden Ear Trion one speakers and my experience with them over the top . The price was better than any other retailers online and they helped me delivery and set up at my house for free . The one thing I like about Mike is he not trying to sell you the most expensive pices but the ones he thinks the best sound for the money.

C
Review №73

Precessional, efficient, and courteous. Their prices are equal or cheaper than the rest of the city and they know what theyre doing.I would definitely recommend them for any of your car audio needs.

Ma
Review №74

Excellent service and great price on my home audio. It sounds amazing! Thank you Advance Audio team.

Jo
Review №75

Got a good deal on Dc subwoofers

Ms
Review №76

I just wanted to say thank you💋to advance audio❤ they done a couple of cars service performed anywhere from remote start✔ install systems 🎶ordering parts📦great🌟customer service 🛎all you gotta do is tell Advance audio✔what you need🗣👀Thankx again❤💋

Br
Review №77

I am the President of 316 Customs which is a Car Audio & Security shop in Wichita Kansas. Advance Audio has always been a professional company and their workmanship is top notch.The fake reviews posted by Tyron and Samantha are lame attempts by a local competitor out of desperation for business. So dont be fooled by them because Advance Audio is a stand up company!Brian McLevisPresident - 316 Customs

Ki
Review №78

I use to love coming here but it has changed over the years. In short Ill just say that during my last installation they managed to blow out the lights on my climate control. I notified them of the issue and i was told to come up there the next day and they would take care of it. Went up there and I was told they had to order the bulbs (wasted visit) and they would call me. One week later and still no call... Oh and and my unit wont work in accessory mode I was told it was a short or something in my tumbler found out it wasnt so i guess they just didnt want to fix it.

Ni
Review №79

Excellent customer service. Mark is the man. Advance audio is the only you should go for any of your audio needs.

PA
Review №80

Ive been purchasing home stereo equipment, from Mike for the last 20 years. Mike, and his professional staff always treat me with the upmost respect, and attention to detail; with regards to my audio needs. They are by far, the audio specialist in Wichita.

Da
Review №81

I bought my first car stereo from mike in 1986 and have bought most of my home audio from him over the years....if you are in the market for great audio make sure you stop by and see him for the best deal you will get anywhere!!!!

Gr
Review №82

Great job tinting windows on a vehicle. Looks great and the price was great too.

Se
Review №83

Great customer service and they are always patient with any questions you have. They also price match and offer a military discount.

Ch
Review №84

Very good business they get the job done right the first time. Plus very good customer service

Jo
Review №85

Used these guys for over 25 years! Always great service at competitive pricing.

NO
Review №86

Been around almost as long as Ive been alive. Ive been alive a long time now.That says a lot. That says it all.

Cr
Review №87

Really good work on our remote starts!

Je
Review №88

Ive done business with Advance Audio for 10 years and multiple vehicles. Great place for real customer service unlike the big box stores

Gr
Review №89

Awesome customer service. Had a problem and they fixed it with no problem at all.

CJ
Review №90

They always get me right in and the work is good.

Pa
Review №91

Love these guys always helpful knowledged and friendly.

Da
Review №92

I appreciate customer service and I assure you its the best in town.

St
Review №93

They sold me an amazing system at a great price and when i had issues installing it they helped me out, definitely great service!

Wi
Review №94

Great customer service and they did a great Job! 💯

Ar
Review №95

I do not usuallly post review but because of my excellent experience with Nathan the guy who helped fix my dvd set up in my SUV I think that the least thing I can do is to give him a good review. I tried to install my four dvd headrest by myself just by following the manual and instruction. Based on the video pass feature each player is capable of video output and sharing the video to the next screen and passing the video around the four screen to complete a loop to share a movie by using one player to watch it simultaneously through the four dvd headrest. Well guess what? After several hours of work and tweaking I was only able to show the movie on two of them. So I went to their store to ask some professional advice to fix the problem, I need four screen to work, I have four kids and we will be driving to California and New York this summer and I want them to get entertained along the way. So I went to Advance Audio and there I met the owner of the store and he was very nice and helpful he asked what I need and though they were busy he asked one one of their technician to come out to work with me. A guy came out of their working space his name is Nathan he was very accommodating and very helpful though he was very busy he came out with me to check my set up and I explained to him what I did and what I want to do with my set up. This guy Nathan he was very knowledgeable and expert in what he do, he right away knows what to do and suggested a quick fix, we went in grab some wires (Splitter) and went back outside he hooked me and and in less than 10 minutes the problem was solved. He sent me back inside and just asked me to pay all the wires that we used, and in less than 30 minutes I was driving home and very happy with my experience with this store. I will definitely come back and do business with them, they are very nice, professional and they know what they are doing, plus I know that they are not going to rip me off like the other stores in town. Now I am planning to ask them to install Viper remote system for my Toyota Sequoia SUV in the near future.

Ke
Review №96

Always my favorite place for car and home audio equipment.

Jo
Review №97

Greatest Audio shop I ever went to I really recommend it.. they know there stuff

je
Review №98

Great guys very helpful and fast!

Ja
Review №99

Horrible communication and Rep for Directed (Viper) products.

Ro
Review №100

Sent my brand new amp in for repair. Lost the amp now want me to pay for a brand new one.

Information
38 Photos
100 Comments
4.2 Rating
  • Address:6701 E Kellogg Dr, Wichita, KS 67207, United States
  • Site:https://advanceaudio.net/
  • Phone:+1 316-687-0277
Categories
  • Home theater store
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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