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GameStop
583 S West St #200, Wichita, KS 67213, United States
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GameStop
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Dr
Review №1

This is the BEST GameStop in town! Perhaps all of Kansas!! The staff is always friendly and willing to help find the gaming items Im looking for. They are NOT pushy with regards to the sales they are expected to make They, instead, help me see what options are available and at what cost and let ME make the decision! Robert, Nate, and Rachel do an amazing job of getting to know their customers, making sure their store is a clean and friendly environment, and that each of their customers feel welcomed! I look forward to seeing more staff come back on a regular basis, because the whole team there have the same mindset! Cannot rate this store high enough! Go see these guys for all your specialty gaming needs!

Av
Review №2

As a long term gamer, gamestop has always been my go to for a lot of my purchases. This store is awesome with their employees willing to help me find new games to try and helping me acquire any specific game I may be looking for. As much as there is online to purchase, I will always start by going here first to try and find what I need. Love this store.

Re
Review №3

Friendly staff, and helpful! Clean and organized location with a good selection of merchandise.

Jo
Review №4

Workers are very pushy with deals they have and its hard to walk around and just look without questions from employees. One employee was rude to me because I did not like the games he likes. Most of the time they do have the game Im looking for.

Ti
Review №5

Besides the Xbox 360 Lego videos games and old school Nintendo, I didnt know much about video games and these people were more than happy to help with my stupid questions. The amount of money spent on video games and those little five nights at Freddie dolls was a lot but I cant imagine how much would have been spent if everything was bought brand new. Btw, I never had issues with the scratched discs except for after they were played with by my own children, their friends and even myself, and not put up correctly. I believe they even have a warrenty on everything you buy. You make money selling your old gaming stuff here, but you wont make as much selling on Craigslist or elsewhere. If you are selling your games to pay for rent or bills, go elsewhere. If you are not playing with your games anyways, I suggest bring them here. Not sure what these people give for gaming stuff nowadays but they buy older gaming stuff too.

Sa
Review №6

Place was organized and clean. It was a pretty quick trip, in and out. Pre-ordered a game for my husband for his birthday today. The only reason I didnt give five stars is because they only had one person working there and had just opened and they were very busy. They answered two calls and helped two customers in the five minutes I was there.They handled it very well and was helpful and polite, but it showed poorly on the business that they would set their employees up in a way that they didnt have the proper staffing support.

Ty
Review №7

Worse gamestop in wichita, all they employees are snobs for no reason lol no lie

Ni
Review №8

Was grabbing a movie from store across the way, and wanted to ask a question. The clerk working had 2 people ahead of me, yet failed to acknowledge my presence as he was chatting for 20 mins with a customer whom seemed to be more like a friend, because before I got fed up both the clerk, the customer, and another customer go in the back room. I worked retail for 10 yrs, and Ive never treated anyone with such disregard, disrespect one of the most appalling experiences Ive dealt with, and will not go back to this location!

Am
Review №9

I use to like this store and never had an issue until today. In 2018 I bought my son a PS4. It was used and came with a warranty. So fast forward 6 months, I had an issue and returned it to the store and a nice gentleman exchanged it with no issues. He placed a gamestop sticker on it and said if I had any other issues with the new one, to bring it back. Okay so today I brought it back in the same store and the employee named Robert, said I did not purchase the ps4 from hane stop and got it somewhere else. Okay, remember, I did not buy new, I bought used. So whoever sold the ps4 to gamestop probably did buy it someplace else, but that isnt my problem. I asked him to look it up in the system to see I got it from them and he refused. I called customer service and they were no help either, said she will send me a receipt to take in the store. How will this help me when Robert claims I didnt buy it from them. Thanks Game stop

Ca
Review №10

Bought some headphones that were supposed to be new! had a lot of static and the mic was clearly defaulted so we returned and got the same pair from target and then we knew for sure the other headphones definitely had been opened

Ne
Review №11

Its gamestop. Get your games and collectibles and trade in your gear for 90% less than what they are actually worth.

Sh
Review №12

Helpful, friendly staff and the store is organized and clean. Parking is usually pretty good, though it’s shared with other stores. Overall, a great experience. Prices are reasonable too. Highly recommend you check it out!

Ka
Review №13

Went in unsure if a specific game was on a specific system that I dont play, but my brother does. The two guys in this location tonight were super friendly and very helpful. Super friendly as well! I really appreciated the help!

Ki
Review №14

Great service and selection, we shop here often for new games and always find a little something extra to buy in the clearance area.

Ch
Review №15

First time in this store and I was very impressed with the employees and the merchandise. The selection of games is amazing. The employees are very friendly and helpful. I will be back soon.

ma
Review №16

Ive been a GameStop customer since they first opened. With that being said I am disgusted by the policy of not taking cash. The teller was very rude about it and when I asked where the sign was it literally was so small I couldnt read it when I walked in. I just dont understand why they wont take cash. He hands everyone a receipt, whats the difference. This company has been my go to for games but I just dont understand why I cant pay in cash! A sale is a sale no matter the currency! I can say I will be looking elsewhere for my consoles and games from now on

Ra
Review №17

The young men were both amazing, and helpful! We got most of my daughters Christmas shopping finished already, and its only the 8th! I love this store! I will definitely be going back!

Ad
Review №18

Have everything you need really but I just wish they didnt push the pro membership so hard everytime you come in.

Ju
Review №19

Knowledgeable and friendly staff, good prices, large selection and convenient location. Only negative is Starbucks is next door so the parking can be tricky.

ch
Review №20

They were on the higher prices with pre-owned games. No surprise. Employee was very helpful and not pushy at all.

Ja
Review №21

Wichita GameStop Staff is always friendly and helpful, GameStop usually has a good selection and often had good sales/clearance items!

Dr
Review №22

I called the store to see of they had a game for my son. The employee on the phone checked their inventory system first then personally verified it was in stock (without me asking him to do so). It seems minor, but I appreciated the extra effort -- especially considering how busy they were when I later went to buy the game. The store seemed clean and well-organized, and the employee who rang me up (the same I had spoke to on the phone) was again friendly and helpful. I dont do a lot of gaming but would readily patronize this store again in the future.

xX
Review №23

Very good service I went in to buy a new game system I was greeted as soon as I got in. Within the first 3 minutes a employee asked if I needed some help he helped me out. I felt as if the employee that was helping me was rushing me a little but overall good service.

Su
Review №24

Nice staff help a game for me that was the last one they had till i got off work to pick up

Ed
Review №25

Remember to stop by GameStop. The employees are very knowledgeable in the field and of course you can buy old games here. Ask any associate. Thanks for just talking about games and systems and more from one player to another. ELHJ

Pe
Review №26

The Name defines it all.. STRAIGHT UP ☝

Ja
Review №27

The workers here are very friendly! I collect Funko Pops and they searched up for me where the nearest one was and even gave me a list of them of a bunch of them! Same with the video games. They also have a lot of Anime merch which is very nice! A very friendly place.

As
Review №28

Some games are to high on price

Ad
Review №29

Clean, friendly. Helped me find what I wanted and what store it was located at!

Om
Review №30

Great! Thats all I have to say. The employees were really nice and accommodating.

Br
Review №31

Had my original x box one cord give up on me. Their staff answered the phone and had the answers to all my questions. They let me come by and opened a new power cord and hdmi to make sure my console was working properly! It was a good enough experience for me, that rather than using Amazon for half the price, I purchased the cord at full retail.

Ch
Review №32

Assistant store leader is very rude! I have been waiting over 3 months to get my PlayStation 4 replaced. Now its at the store and he wont even give it to us. I am about to call consumer fraud and the Better Business Bureau and Kake on your side in the morning if I dont get it today!!! We have been faithful customers of this store for years and I am sickened that they would have such an employee working for them and treating customers the way he does. I wont go in to details enough said!

no
Review №33

Bad Ice Cream 3 is bad because its so darn addicting. Love it! Best goldy games on hudgames

Ga
Review №34

I didnt come in to buy anything, just browse, but I was surprised when one of the guys working there apologized for taking time to get to me and asked if I needed help with anything. He was also very knowledgeable in his input with other customers. Positive impression. :)

Ka
Review №35

The help and knowledge of the different game systems were amazing. They helped my brother pick out a 3ds xl and helped him pick out the games that would work for his developmental level. Great place to go to find new and fun games.

Je
Review №36

My kids love this place, lots of games to choose from.

Ki
Review №37

Absolutely love it! They always treat me great!

L.
Review №38

First time I visited. I took my grandson Jimmy and he loved it. Very friendly and helpful employees.

da
Review №39

Please dont buy anything here!! You better do it at Walmart or Best buy,.. why? When someone try to return anything they always have a excuse to decline !!!! They are so aggressive and rude, store manager so aggressive, I dont know why he still working here if he hates his job!!

Jo
Review №40

Always like me some GameStop, hopefully I can land a PS5.....fingers crossed.

Ma
Review №41

Love game stop!!!

Ly
Review №42

Very pleasant staff brought a Xbox 1 very happy on my purchase every one was friendly and professional Ill be back

Ho
Review №43

Great speedy service on defective system returns. (Had warranty - which i strongly recommend)

Ei
Review №44

The employees were very kind and professional, as opposed to the last time I visited!

Do
Review №45

Great place to buy games and such, friendly staff.

Ri
Review №46

Great place to find all your gaming needs. If you cant find it the people there are great help and very knowledgeable.

Ja
Review №47

I used to shop here all the time. But now Best Buy and just about anywhere else has better prices than them. They always give great advice however, just not the best prices.

An
Review №48

The guy who helped me was fantastic! I dont know his name darnit! He came from behind the counter when it was busy to help explain things to get my son for Christmas. I wouldnt have had a clue without him.

Aa
Review №49

The store manager refused to let me return my Brand New-In-Box Xbox One X Console, even though I had read the return policy online and on the receipt. The receipt CLEARLY states that all purchases made in the holiday window were able to be returned until January 15th. Upon reading this to him, he said that once I left the store with the new console, it was no longer in new condition. I balked and said thats crazy! All the seals are in place and the package had never been opened. He smugly told me to have a nice day after that. I went to the east side Gamestop and they gladly took it back, without any trouble at all. What are you guys trying to be? A Used car dealership? Super shady. Ill be calling the district manager.

Ti
Review №50

Excellent selection of video games and accessories. Knowledgeable staff. Great prices.

Mi
Review №51

The staff is friendly.. but games are WAY over priced, even used ones. I was very disappointed that they didnt carry console bundles (Target and Walmart do). They lost a huge sale because of it.

Sa
Review №52

Cool place. Staff was very nice to my kiddo when helping him find a game

Yo
Review №53

Store manager Hatch always goes above and beyond to help me out whenever Im looking for something hard to find. Awesome customer service.

Ki
Review №54

Always a great selection; a little pricey but money well spent for quality games, toys, etc. They also have a used game section that is always stocked full. Love it!

to
Review №55

Great overall quality and service

Ca
Review №56

The gentleman working there was awesome! GameStop offered the best cash price in town to buy my new games!

La
Review №57

Always has a wide selection of New and Used titles. Fair and low prices on trade-ins. Love coming here to see what deals I can find next!

Ti
Review №58

This is the best GameStop. Great selection, awesome customer service. The only downside is the lack of parking.

Le
Review №59

The game we got didnt work but easy refund

no
Review №60

Knowledgeable. easily helped us with all our questions about videogames!

Fa
Review №61

Lots of great stuff. GameStop acquired EB Games (formerly Electronics Boutique) in 2005 for $1.44 billion. The acquisition expanded GameStops operations into Europe, Canada, Australia, and New Zealand.[22] Two years later, in 2007, GameStop acquired Rhino Video Games from Blockbuster for an undisclosed amount. Rhino Video Games operated 70 video game stores throughout the Southeastern United States.[23]GameStop purchased Free Record Shops Norwegian stores in April 2008. The company acquired 49 stores and converted them into video game shops.[24] Daniel DeMatteo replaced Richard Fontaine as GameStop CEO in August 2008. DeMatteo had served as company COO since 1996. Fontaine, who had been GameStop chairman and CEO since 1996, remained the companys chairman.[25] J. Paul Raines, formerly executive vice president of Home Depot, became company COO in September.[25] GameStop acquired Micromania, a French video game retailer, in October 2008 for $700 million. GameStop, which had previously owned no stores in France, now had 332 French video game stores.[26] It also acquired a majority stake in Jolt Online Gaming, an Irish browser-based game studio, in November 2009. Jolt closed in 2012.[27]J. Paul Raines became GameStop CEO in June 2010.[28] He replaced Daniel DeMatteo who was named executive chairman of the company.[28] While serving as CEO in 2012, GameStops digital revenue grew from $190 million in 2011 to more than $600 million in 2012.[29]GameStop acquired Kongregate, a San Francisco, California-based website for browser-based games; terms of the deal were not disclosed.[30]GameStop acquired Spawn Labs and Impulse in separate transactions during 2011.[31] Spawn Labs was a developer of technology that allowed users to play video games that were run remotely on machines in data centers rather than their personal computer or console. Impulse was a digital distribution and multiplayer gaming platform.[31]GameStop closed Spawn Labs in 2014.[32]

So
Review №62

Friendly staff was very helpful got us what we wanted!

Do
Review №63

Gamestop will rip you off on any trade ins they can get their hands on. Even if you have a barely used console they will find any way possible to give you less for your money.Ive never been impressed with their discount aka rewards program and eventual people will stop buying physical copies and everything will be online.I prefer going to CD tradepost now as they are more friendly and give a good amount based on their inventory. Im tired of hearing excuses at every Gamestop I go to as they cant provide a good price or offer on trade ins....

go
Review №64

Great staff and great deals. Very helpful and always informative.

Ge
Review №65

They have a decent selection of PS3 games.

TR
Review №66

The cleric was very knowledgeable and helpful. Helped me greatly.

Ni
Review №67

Very helpful and knowledgeable. Helped me pick out the perfect gift.

He
Review №68

Good selection, typical prices. Helpful staff

Sk
Review №69

Gamestop is a joke. And im convinced anyone who works there, has sold there soul, for a life of giving the worst deals in history, and to annoy you with adpushing.

Jo
Review №70

I always love the friendly, helpful staff.

Ja
Review №71

Fast, friendly, and fun. Great prices on used games.

to
Review №72

The lady working there is one of the rudest workers I have ever seen in my life. She was extremely rude to me when I was purchasing my item. She gave me repeated bad attitude while checking out. She all but kicked me out of the store with her rude attitude. I am shocked at her disgusting behavior towards me. Do not shop here.

El
Review №73

Great customer service Robert was awesome

Er
Review №74

Super helpful employee s

Sa
Review №75

Didnt read the fine print on a return but Adam, the store manager, took it away! Thanks!

Sh
Review №76

Adam was a great help!

An
Review №77

Good place to but sale and trade games and systems

Ch
Review №78

Great staff great help with finding things and finding deals

Su
Review №79

Not very friendly at all and offered pennies for gammes I was trying to sell. Like .10¢ to.50¢ and that was store credit. I wont be returning to this location for anything.

63
Review №80

Nice and organize place and respectful people

Je
Review №81

Honest, non-cohersive sales-rep who doubled checked to make certain he returned my I.D to me after selling console accessories; which I was surprisingly satisfied with the payment I recieved.

To
Review №82

Funko Pops are unorganized and its impossible to tell which ones they have . The clerk was nice and helpful.

Su
Review №83

Always good place to get games

De
Review №84

Good place but made me upset on my sons birthday August 12th sent me home with the CD cases with no CDs

Jo
Review №85

Great customer service, great titles to choose from.

as
Review №86

Did not fi d the game I wanted

To
Review №87

Long live gamestops. You guys rule.

Ma
Review №88

Great store. Parking eh.

Je
Review №89

Rude assistant store leader and employee. They lied to us not once, but three different times.

Ga
Review №90

The people there are a super nice, and helpful.

An
Review №91

Is a good store

St
Review №92

Friendly staff. They do low-ball u though.

Ma
Review №93

No offense to employees but the company deserves to die.

Wi
Review №94

Good game selection and friendly staff

Si
Review №95

Friendly staff, great deals, and a welcoming atmosphere

Mi
Review №96

Love my pro membership

Cl
Review №97

Got my ps4

Pa
Review №98

Is this store permanently closed?

Na
Review №99

Very knowledgeable, willing to help

Da
Review №100

Nice help

Information
13 Photos
100 Comments
4.2 Rating
  • Address:583 S West St #200, Wichita, KS 67213, United States
  • Site:https://gamestop.com/store/us/ks/wichita/2813/kellogg-and-west-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 316-941-3654
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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