If I could give this place less than 1 star I would. I brought my husband and 2 year old toddler inside of this establishment because it was a hot summer day and I took about 5-10 minutes going back and forth with my husband about whether to repair my iPhone or get a new one and upgrade. The gentleman with a black mask, glasses, and long hair behind the counter rudely told me if I was to continue to converse with my husband then I should go outside. I was going to give this place my business either with a repair or a new phone purchase but because I took 5 min having a conversation with my husband I was rudely told to go outside. Teach your employees some manners and to mind his own business.Reply to owner: And the heat was making my 2 year old son uncomfortable. I didn’t see a sign that I wasn’t allowed to have a conversation in the lobby with my husband. You visibly have a back room the employee could have gone to if he was so uncomfortable. He actually wasn’t the employee assisting us either, it was a short haired, collared shirt, nice gentleman with glasses. Who was patient and polite and even offered to try and get us a deal. We also actually were not having an “argument” at all. We were weighing our options of repair or new purchase. Your employee was annoyed, we weren’t yelling or shouting. Simply going back and forth in conversation. That’s not an acceptable apology. Had you properly trained him, he wouldn’t have intervened and left the conversation to us because it’s none of his business.
Went to this location (21st and Woodlawn) and always have whenever I get a new phone, but this time was probably the best experience ever. The gentleman who helped us, receipt says Josh, was informative about my old phone issues and picking out my new phone that I wanted. Not to mention he was so kind and friendly.Definitely got the best hook-up at this MobileComm!
Nolan was very helpful. He took care of my concerns in a timely manner. 👍👍👍
Treatment is excellent as if youre family.... Very nice salt of the earth people!!
The people were really friendly and were very helpful. The biggest downfall is it took 5 hours to get my phone back after I had the screen fixed and it costed quite a bit
They did a great job repairing the mother board on my daughters iphone 11. Cost wasnt too pricey and the folks working were helpful and nice.
Got my latest iPhone 11 pro from Jeremy and I love it! Great selection, prices and nice people :)
Will go back anytime I have any issues with our phones, great customer service, polite and honest
Nolen is awesome!! Put on my tempered glass perfectly :) do recommend his services!
Jeremy is a credit to your company. He does great work.
Jeremy did a great job!
Jeremy is a true professional he took great care of me.
Jeremy does excellent work.
Great service and products for aftermarket phone protection and screen replacement. Friendly and fast with good quality.
She fixed my phone in less than 5 minutes my phone wouldn’t charge and she saved me 80 bucks! Highly recommend. really nice girl and will be coming back when i have another problem.
Jeremy does excellent work and is highly professional.
Over priced...go elsewhere for your Boost phone or accessory
I went in 15 minutes before they closed today August 27. I was having trouble with my iPhone and I wasnt sure that they could help. However they replaced the battery and charged less money than I was expecting. Works like a charm! The customer service was exceptional. 13 out of 10 stars. Thank you!!! I love the screen protector and case you recommended!! Certainly a worthwhile investment.
Great service, they saved me 50 bucks by diagnosing the problem first rather than changing out a part like any other place. What i had thought was a bad port because of lack of charging was really dust in my port. Highly reccomended.
This place was amazing. The worker helped me super fast and was very chill. One problem was is the customers. This lady walked in thinkin she was to good for the universe. The guy handled it very well even though she made a threat to get him fired.
My son is non verbal. So he uses his iPad as a form of communication. He dropped it and it had a really bad crack. We needed to find a place that would fix it in the same day and MobileComm was our place! Not only did they fixed it the same day, but it was just like new!! They did an amazing job! I would recommend them to anyone! Thank you from the bottom of my heart❤️
I chose to go here to repair my sons cracked iPhone because of the great reviews. I just have to say the reviews were right. They were amazing! Omar helped me and was very friendly, knowledgeable and fast. I would definitely go back if needed and highly recommend them.
Went in on a Sunday, extremely dissatisfied with Cricket’s customer service. Came to MobileComm on 21st and near Woodlawn, and Alfredo listened, did some troubleshooting, and was extremely helpful. Not only was he helpful, he was pleasant, knowledgeable; an overall great experience. I absolutely recommend coming to this location for repairs. Thank you so much for helping MobileComm!!
They are always quick, affordable, and willing to listen to the customer. Love the place!
Fantastic service! I went in with a phone that didn’t work and Jeremy sent me away with a phone that works, and for an outrageously cheap price!!
I was having trouble hearing out of my iPhone, went to mobile comm at 21st & Woodlawn. They checked my phone out, cleaned it real good, and now it works great. The staff was very friendly and they worked very efficiently. I would definitely recommend mobile comm to anyone in need of their services.
Always a great experience with Jeremy! Knowledgeable and friendly staff.
I came in to have my Motorola battery replaced as it would not charge. This was a brand new battery I purchased online and installed myself only to find it would not take a charge. Nuts, figured I got a bad battery (not the first time Ive ordered something on line that did not work as advertised). Well I rely on my cell phone daily so after stopping by AT&T store to find a battery (they laughed but did suggest trying MobileComm) so I stopped by. They were friendly and gladly offered to look at my phone. They called me back in a couple of hours and told me my new battery was fine (and taking a charge). The did find my mini-USB charging port was dirty and they cleaned it and inspected it for any other problems - none found. I came by and they checked both my chargers to see if they were working and both were working fine. They did all this and charged me NADA, zilch, nothing. I offered to pay something as they did take my phone apart to troubleshoot and cleaned it but they would not take any $. MobileComm now has a future customer with service like this and honesty in dealing with their customers. Ill give em 5 stars!
Great Customer Service!!! Very honest and Knowledgeable. Super happy with him, I will highly recommend for anyone to go see Jeremy for any phone repairs needs.
My Verizon Iphone5 stopped getting service again, could still text but no calls in or out. I took it to MobileComm and they figured out a glitch in the system from Verizon updating their new towers. They reset it and its working great. I asked what the charge was and they said No Charge. Its not the first time theyve done a repair for me at no charge. I will continue to purchase phones and service from them. Thanks MobileComm!
Jeremy did awesome he deserves a raise.
Very good service. Phone battery went bad. I went in on a Saturday and it was ordered on Monday since they cant order on weekends. Got a call Wednesday that the battery was in and took it in on Thursday. Very nice and good repair. Fast turnaround on the battery.
The customer service was great! I walked in asked if they could fix the camera on my brand new iPhone 7, and they could. It was much cheaper than what Verizon was going to fix it for as well as well as quicker! I was in and out within 15min. Thank You MobileComm!
They had the best customer service. They replaced my screen on my iPhone quickly and at a good price. I definitely will go back for future service! Thanks again MobileComm!
I visited the store at Pawnee and Broadway and worked with Daniel. I received the best customer service in a very long time. Daniel took the time to analyze my phone, fix it, and was very fair with the price. I am very pleased and will highly recommend Mobile Comm. I am a Verizon customer and when I went to them with my broken phone they told me there was nothing I could do but buy a new $500 phone or add another phone line. Daniel fixed my phone and saved me hundreds! Go to this store if your phone is broken BEFORE you go to your cell provider.
Long story short my phone broke while on a Disney vacation and I thought all my photos were lost. But my phone was fixed and all my pictures were saved! They were fast and extremely nice! If I ever need my phone fixed again I will definitely go back!
I just got a new phone after I broke mine yesterday. The man that helped me, Tony, was so helpful and hopeful! The service was exceptional and fast, and I sure know where to go if I ever have any problems with my devices in the future!
Great service and fast! Ive been coming here for years! There really is no better place to go than here. I feel alot of the bad reviews for this place are just due to people not realizing how expensive phone parts are, and giving bad reviews only for that reason. Ive bought multiple phones here and had multiple fixed here and every time Im treated with excellent customer service!
Anyone needing their battery replaced on their iPhone 6 or 6s, go to these guys. In 10 minutes Jeremy replaced my battery and made sure it was functioning properly. He noticed my screen shield was cracked, so he replaced that no charge . First rate experience . And by the way, my phone holds a charge . What a relief . Thanks guys !!! KFOX
Great place! Phone was fixed so quickly and the prices werent bad at all! Ill definitely tell my friends and Ill be back!
If you want expert service and repair as well as great pricing and honesty about phone and plans this is your place! There hasnt been anything that Milad and his staff have been unable to take care of for my family and friends and the cost is above all reasonable and fair.
Jeremy is a true pro.
Jesus was super helpful. Was a great change of pace from the usual guy thats there that kind of just want to get you in and out as quick as possible. A++
I was in last week to get a new case, a new screen protector and was greeted with great and fast customer service. They took care all of my needs and I did not have to break the bank to get what I came in for. I will recommend your business to all my family and friends. Thanks Mobilecom!!
Great customer service and very friendly. If you need anything done fast this is the place to go. And thank to Kalen for the help.
I got my iphone 6c fixed there, lrices were reasonable and staff nice. **There have been 2 times where i needed a adaptor for an sd card so it would fit into a larger sd slots and they gave me those for free. There is a time where i was in real need and flat broke and they gave me that adaptor me.
Great service. Came in to get screen replaced. Only took a few minutes. Denise did a great job!
I came in desperately needing a phone that would hold a charge and in an hour I had all of my apps, photos and contacts transferred to a new phone that works great! Im totally happy and impressed by the friendly customer service. THANK YOU JEREMY
The guys are GREAT!! I had my screen fixed on my iphone about 6 months ago and returned today to because my phone wouldnt charge. The guy fixed it for no charge. Always friendly and great service.
Went to Miobilecom today for a screen protector for my tabletOmar put one on while I waited,he did an excellent job,was friendly and the cost was very reasonable.. Job well doneThanks guys
Went here on a referral from a friend, friendly and fast service. They stand behind everything they do and sell, highly recommend them for any issue you have with anything mobile from phones to tablets. Ive been a repeat customer and will not go anywhere else.
I am very impressed. I was in town for a conference. My phone was having some weird issues. I called and Jeremy said to come over and see him personally. He we so far above and beyond.
I want to say for real that Donna at the store at 21st and Woodlawn helped us make the choice to change from our service provider weve had for years due to her customer satisfaction and commitment to the quality and quantity of service she gave us (of course coupled with your prices). MobileComm you have a keeper their. Thanks Donna and keep up your service Mike and Jody Sutherland
I love coming to this location. They have the best customer service and fix my electronics in a timely manner. I dont take phone anywhere else!
Excellent service. Fast and effcient.
Great staff even better prices!
Kalen was able to replace the screen on my fiances phone in no time at all. Thanks for the fast, friendly service!
Fast quality service. Plus we buy our phones there
Kalen went above and beyond in repairing my phone. He was very professional and clearly communicated the process. The pricing was fair, and I would highly recommend him.
Okay, so Im really clumsy. I was in here about a month ago after dropping my phone and ended up having to pay over $200 for the LD screen(I think thats what they said it was called). Yesterday my phone flew out of my hand again, but this time I could work my phone, I just couldnt see anything. So I took it back in and they said that it was the same as last time so I paid and went back about an hour later. When I walked in they told me that it wasnt what they had originally thought it was, but a small chord was knocked loose. They could have lied and had me pay the full amount, but instead they refunded my money and gave me a discount on what I should have been charged. Being a broke college student who just got a new place and having a lot of expenses, that really really meant a lot. So I will definitely be back to this place for my phone fixes. Thank you guys!!!!!!
These guys were super friendly and helpful, went out of their way to fix my phone fast so I wouldnt have to make an extra drive back and forth out of town.
Kalen and the team at Mobilcom at 21st and Woodlawn are awesome! Anytime Ive needed anything they have always got me squared away. No matter what side of town I live on Ill always make the drive to go see them. Been going to them for years and will continue to so!
Mobilecomm is great, we have been using them for ages. Great service, excellent workmanship, and friendly people!
Jeremy Harrell is a true asset to Mobilecomm he is easily the best wireless person I have ever dealt with.
Great service! Jeremy Harrell was super and so accommodating. Very fast screen repair. Go see them!
I got a headphone jack tip wedged in my iPhone. They got it out quickly and inexpensively. The only negative was a hum-drum attitude and they didnt remove my phone cover first, so they nicked it up a bit. Make sure to remove yours!
Very good service my phone was fixed in no time and they did great work and I highly recommend them
I had a great experience with these guys. They honor their service warranties and the employees Ive interacted with went above and beyond.
Great people and extremely friendly. Very helpful and diagnosed the issue right away.
Ive had to come see Kalen at his store WAYYY too many times and each and every single time he takes care of my problem. Whatever it is, [cracked screen, broken phone, malfunctioning tablet] it always gets returned to me like new - same day. Theyre very reasonable with pricing and customer service is fantastic here. Highly recommended for any of your fix-it needs.
Had trouble with my Moto G4 Play and the employee here was SO helpful! They looked at my phone and charged the battery for a couple hours and offered their advice free of charge! Was really thankful for their helpful, polite attitudes!
Jeremy Harrell is by far the best mobile person I have dealt with. Mobilecomm is great!
Go check them out at mobilecomm they are great people and have great customer service and go out of their way to help ask for Jose and he will take care of you. If he is not around Aaron will help you..
They where fast on a LG G4 phone LCD glass repair and honest about their business for the most part I can respect that its not too many local companies that do that anymore they earned my business
Horrible service! After convincing me to use their store for cell phone repairs because the guys at the mall dont offer any warrantees on their work, my daughter had TWO of their screens fail in a 3mo period and it was the users fault even though she had an otter box on? Her ENTIRE screen pulled away 2 wks after they repaired it...And they refused to do ANYTHING! Went out to the mall and they repaired her phone in 15 minutes for half the price AND offered a 30 day warranty for ANY screen defects. Never again will I step foot in this store, very unprofessional and customer service was a zero.
Came in on my lunch break and was able to pick up my phone on my way home from work; quick and friendly service.
Dennis was very helpful when I bought a new phone there and even helped me transfer everything from my old phone!
I love mobile comm! They have kep my iPhones affordably repaired for over a decade!! They are awesome, kind to my weird little family, super cheap and go out of their way to provide amazing customer service! Wait for it...ACCEPT THIS LOCATION!!!!The big dude with the spare tire and premature receding hairline has been trying to run off my business for the last 3 visits. But I just went to the one across town at 13th and West, instead. They gave me the superb customer service I have come to expect from mobile comm.So, mobile comm is awesome, just avoid this location until this guy gets canned (inevitable.)
Great place to take care of your phone needs. Awesome customer service
Kalen is the best! He fixed my MacBook after Best Buy told me Id have to buy a new one!
Jeremy is very nice and willing to help.😀
I went to this location to fix the screen on my galaxy s5 after first getting a quote from the kiosk at the mall. They told me that they usually charged more and fixed the screen with a 45 day warranty. When the screen went black a few days later, they replaced the screen a second time. When my phone continued to have problems they diagnosed that it had water damage, attempted to repair the damage, and when that didnt work replaced the entire motherboard, all at no extra cost. Everyone there is incredibly helpful, but Kalien went especially out of his way to make sure that I was satisfied. Even going so far as to solder a new sd card port onto the replacement motherboard when it was having trouble.
Dennis help me get my son a nice new phone! Great guy!
Sold me a replacement iPad LCD screen at a fair price after I damaged my original trying to remove a broken digitizer screen. Brand new, worked great, better price than anywhere else I could find online.
Terrible customer service. Unfortunately the only place in town to fix an Apple Watch screen. I went in for a screen replacement, the screen was put on wrong which made my watch unusable, and when I asked for it to be fixed I was treated as if the issue was my fault. A simple apology for the inconvenience was all the situation needed. My advice is to buy a new watch before getting it repaired by MobileComm on 21st and Woodlawn.
Jeremy is awesome. I love their service and prices.
Wow....my stylus has been stuck in my Note 5 for a time. Nobody could fix it. Out of warranty. WAs told to take it to Mobile Comm. I did and it was fixed in no time! FAST AND FRIENDLY SERVICE! THANK YOU!
Fast friendly phone repair services. They also sell used phones and accessories. Check their website for online quotes on repairs.
I’ve had these guys fix more than a few phones for me and it’s always super fast!
Waaaaay to overpriced. You can find cheaper and better quality under $10 at Amazon.
MobileComms slogan Phones Fixed Fast is 100% truth! Ive had nothing but great experience everytime Ive needed help... Kalen is the man to talk too! Thanks for all your help guys!
Such a bad experience. The seller gave me a IPhone 7 case for my IPhone 6 and said it will be suitable for my phone. Then I found no headphone jack on it. And I can only get half refund for it.
Dennis was very helpful! He showed me how to backup and put my info on my new phone!
I hate leaving one star reviews but I had to share this one. I have a Samsung Galaxay s6 edge +. I wont get into much on the phone itself as thats another one star review waiting to happen and it doesnt have anything to do with MobileComm anyway. Onto the matter at hand.I had my screen repaired at this location after suffering (I use that term loosely as it wasnt a real problem) with a cracked screen for about 6 weeks. A waiter accidentally knocked it off the table. Sure would have been nice if the stupidly pointless and gimmicky edge on the phone allowed for a quality tempered glass screen protecter but instead my phone hangs out naked except for the half-assed attempt at a case by otterbox. Moving on as Im getting sidetracked-- my phone recently just straight up died. It went from about 70% to dead in the time it took to go through the metal detector at an airport. Upon collecting my belongings I noticed my phone wouldnt unlock nor would it charge. It had become completely bricked.I live in the UK now and no phone stores, such as EE & Vodafone (similar to Verizon or Sprint) wanted to service an American phone so I went to a local mobile repair shop. Upon opening up my phone they noticed that the screen wasnt properly attached. They mentioned something about wires not secured and screws missing. The last people to touch the inside of my phone were the employees at this MobileComm location. Not only did I pay $325 for them to incorrectly fix my screen but their incompetence also cost me £170 today as this would not have happened had my screen been repaired properly the first time.TL;DR -- This location incorrectly repaired my screen causing my phone to brick, costing me £170 ($217) to correct later on.
Love this location, always friendly and helpful! I have been in several times and always a great experience!!
Fast Professional Service. I was in a month ago and they solved my problem in 15 seconds and charged me nothing. Today I was planning to buy a new phone but the tech determined it was charger that needed replaced not my phone, saved me a bundle. Wont go anywhere else!
90 dollars for the replacement part for my phone. 50 dollars for the 15 minutes it took the guy to repair it. Completely over priced for labor services. Use only as an absolute last resort
Went to the one on 21st they were rude didnt want to take the time to help me I only wanted a case went to the one on 13th very friendly and gave me what I needed
I have a Verizon IPhone. I started having issues with it and Verizon told me it was old and I needed a new one for an additional $25/mo. I dont want a new phone, I dont have to have the latest and greatest, its a phone. Went to MobileComm. They said leave and come back in an hour. Went back, they had opened it, found a loose connection and gave it back at No Charge. I will continue to visit MobileComm. They have replaced batteries, screens, and sold us new phones.
Today was my third time visiting Mobile Comm! This morning I received a quick text back and was referred to Kalen at the 21st/Woodlawn location. Instead of switching out my charging port and charging me the fee, Kalen simply cleaned it in the most timely of fashions and sent me out the door charge free! Lets just say this wont be the last time I use Mobile Comm and I suggest everyone try it as well! Thank you Kalen for your time, help, and understanding!