Not a lot of people shopping but fully stocked withe cool items. Great customer service.
Had an online issue with an order I placed in store and was very frustrated but Sarah (manager) completely took care of it and got it worked out. If not for her Id be giving less stars but her efforts to help and fix the situation really stood out
My mom gave me a $200 dollar gift card here for my birthday. Walked in with my family and the employee was on a ladder and didn’t notice we were there. She walked by us and rolled her eyes and sighed madly looking at us annoyed we were there. We then asked her for help getting something and she ignored us. When we asked her if she was the only one working she said yep! And then proceeded to ignore us. We left and went to the other mall. I won’t spend my money at a place with employees likeThis.
Great place, friendly people, decent prices
Helping me find the right dog dish spill prof
The employees clearly hate customers and their jobs. Second time Ive gone in there to annoyed employees. Closing time or not thats not how you treat a customer.
Very friendly staff assisted me in finding a band t shirt for my girlfriend.store is well put together organized and clean. Face mask required as most businesses in wichita.
The lady that is working right now at the west mall hot topic is A++++ (she openned the store today) cant remember her name cause I suck, but she was very very helpful and even called a manager for a answer for us! And in doing so, i spent over $130 there cause she went above and beyond! Thank u!!!
Always love the store. Clean. Friendly. Dressing rooms. Good music playing. Helpful but not pushy. Edgy clothes. Have a little of everything. Recommended
Didnt go thrre
The employees are really nice and I just love how the place feels. I have to restrain myself whenever I pass Hot Topic because I always come out with at least 2 new shirts and, like, 5 new lanyard pins. Theyre so freaking amazing. I love their merchandise and I cant wait to pass by there again. (Im hoping they have Maleficent merchandise.)
I love this store it’s awesome I can get anything I want there
The staff was kind, helpful and eccentric. Love the atmosphere.
Not my kind of store but my daughter loves it.
One of my favorite places to get the coolest T-shirts in the world.
I am a huge fan of Billie Eilish and they had her merch there!! I was so excited but I couldnt get it. I will be back soon to get it!
Great food and AWESOME service! Ask for Jimmy... or was it Johnny? My boy J gave us attentintive and perfect service, we will be back again VERY soon.
Best place to get all the trending merchandise! Great staff, and they know their stuff!
More for the younger crowd. but clean and respectful.
It had everything harry Potter related but no Raven claw backpack.. But thats ok! I got Revenvlaw earings insted.. 5 stars though!!!
The employees were very helpful and I got exactly what I wanted.
I had not been to Hot Topics for a couple of years and was surprised by how much it had changed with regard to stock. I did not find anything, at the time, representing one of my favorite bands, Tool. Perhaps I am Going out of their demographic as I did not find anything on some newer bands I enjoy, ie Mumford & Sons, Cage the elephant, Judah and the lion, etc. A lot of there stock now appears to be cheap looking jewelery. I probably wont be back for awhile.
I love hot topic so much its one of my favorite clothing stores! Its not a girly store its gothic and cartoonish as well.
The store has a wide selction of different clothes and items. They sell all different tv show clothing or video game clothing
Rewards program is cool and sales are good, mdse is unique.
Rude workers.
It was like any other hot topic had a lot of selection of merchandise and products and the staff was very helpful plus had sales of 50% off on some of their product.
Interesting trendy shop with a lot of off color humor items and hash gifts.
Its a good place to find both trendy and edgy clothes.
Is it a requirement to completely stereotype others? Because that’s definitely what the employees did. Girlfriend told me where the post Malone shirts were in such a condescending tone. I told her I wasn’t looking for those and she just walked away. Literally no one asked if I needed help. Yet they were very courteous to other customers. They treated me as if I was one of those “lol wut’s Black Sabbath tehe!” Not coming back. Not supporting that toxic environment. Get over yourselves.
Still an alright store
Love this store! Employees are very helpful and attentive
The employees were helpful, but not pushy. The store has a wide selection of pop culture and music artist merchandise that covers multiple personalities and tastes
Prices are insane! Cant find the same things as you used to when going in for band t shirts.
Everyone is always so helpful and I love the sales and clearance. 3 teenagers down, 1 to go!
Great employees and is very much my style goth like a lot of black clothes and makeup
Great selection and awesome service
This store is well organized and the staff is friendly.
I came here at 1030am on a Saturday and they still werent open, even though the website says they open at 9am!! Where are your staff??!!
So many cute Disney things.
Its a fun store with cool stuff
Great customer service! Found loads of deals!
Very nice place~
Love the cloths & well everything in this store
Its a store found in most malls Ive been to. Has plenty of expensive mall junk, t-shirts, trinkets, and other over-priced merch.
I might just be cheap, but everything felt over priced. I still bought a couple of things...
IDK I just bring my daughter here
Hate the mall but love the stores
Good deals on apparel.Kids loved it.
Expensive elitist stuff that isnt that great of quality, all the metal necklaces turn green
Great selection but call me cheap cant stand buying t-shirt for over $10
Cool merchandise, my granddaughter loves it
Pretty good deals!
Always needing more pops. Got two that I needed.
One of my lifelong favorite stores
Service could be better.
NiceKinda basic
Great for band tshirts
Have always loved this place
Best store ever
Pricey but love their inventory
Very cool as always
I love this store
Nice place
Cool place
Not a huge selection
Kids love it
Fun
Its okay.
Love this store!!!
Awesome
Friendly staff.