Great experience with Brian tonight. Fantastic deal on a bed we’ve been wanting. If you’re looking for a highly motivated individual who represents some great products go have a look. We looked a long time and wish we’d have gone to see brian at mattress hub first!
I bought a mattress here some years back. They helped me pick a super comfortable mattress in my price range and still to this day it has been my favorite bed. They are also military friendly, so that was huge a plus! They also delivered my matters the next day which was very convenient. All in all, just a great experience and great customer service.
Im so glad I went to The Mattress Hub on Rock Road/Central in Wichita. Brian was Awesome! He answered all my questions, showed me differences in the mattresses, thus preventing me from making the mistake of getting a size I thought I would like -- but would have hated. I got the best deal -- I have been looking around at different stores. I also purchased a very nice platform with headboard. I am very happy with Brian, the service and The Mattresd Hub. I highly recommend them.
Brian was great! He was very helpful and informative. My wife and I are super excited for our new mattress and adjustable base. I will absolutely be recommending mattress hub to anyone who needs a new bed. Thanks!
Bryan was excellent- straightforward and very easy to talk to. He knows a lot about the stock and he gave me a great deal including delivery! 10/10 would recommend, especially since if you name drop who sent you there, they get a little bonus gift! This was my first experience buying a new mattress and it has set a very high standard for any future purchases.
My roommate and I came in and saw Brian today. He was incredibly helpful, he did not try to sell us anything we didn’t need, and he gave my roommate a great deal! He was very knowledgeable about all of the items and what type of bed would be best for her. I will definitely be coming here when I need a new mattress.
We had a comfortable purchasing experience. The salesman was knowledgeable and took the time to explain the difference between the mattresses.
Brian was of great help!!! We went in found the perfect mattress, which is made in Haven, KS; ordered paid and...voila... it will be delivered in two days. AND we ordered a mattress for our guest room too! For the price of one mattress at another local store we got two mattresses!!! We cannot wait for our new mattresses to come. We were thrilled to support a local small business too. We give The Mattress Hub and Brian 5 stars.
Brian helped us pick a mattress, he was very knowledgeable and answered all our questions, while still giving us the space to try the mattresses and speak privately. And he was able to get our mattress delivered in only two days. Great experience!
First time shopping for a mattress! Brian was extremely patient and knowledgeable. He gave us space to check out all the mattresses in the store but was always available for any questions. Entire process went smoothly! 🙂
Shawn and Brian are great! My best friend bought a mattress 9 months ago from Shawn and we were very happy with the service. I just left from buying a new mattress with Brian and customer service is top notch. I didnt ever feel like I was just another sale to them.
Shawn was absolutely wonderful in helping my husband and I pick out our new mattress. Very friendly and not at all a pushy salesman. He was respectful and genuine as he showed us mattresses from every price range. We highly suggest the Mattress Hub!
Super easy purchase! Told him what we were looking forward and he presented us with several options in various price points. Delivery was on time, clean, courteous and professional.
The associate was amazing and so nice and helpful! 10/10 would recommend this place for anyone looking for a bed!
Shawn helped us find a new matress. Let us try a lot of different things. Gave us a good deal and a few extra things.
We recently bought a mattress and the experience was awesome. The received very personalized attention which helped us finish our purchase order in 10 minutes. They store owner is a very nice and knowledgeable person. The store has a great collection to choose from. Thank you
Shawn took exceptional care of us. Very knowledgeable, not the least bit pushy, and really helped us find the bed that fit all of our needs. I highly recommend Shawn and his team for your next mattress purchase!!!
Thanks MattressHub! Very patient & understanding salesperson helped me.The salesperson listened to my needs and found exactly what would work. Delivery scheduled for the next day! Great timing!
Brian with the Mattress Hub located at Central and Rock was great to work with. I highly recommend if you are needing a new mattress!
Bought a mattress and frame from Brian today. Wasn’t pushy, full of information, and a joy to work with. Highly recommend the mattress hub
Shawn was very efficient and helped us with 2 purchases with pick up at different locations. Business is very clean and smelled really good
I was extremely pleased for the corgiality of the salesperson. He was more than knowledgeable about his products and he asked us what we were looking for. I believe he provided the very best product at the very best price. Ive done business there before and I will continue to do business with our need presents itself.
Very nice and good customer service! Love that it’s locally owned. A variety of options.
Great experience shopping this store. We went in looking for a Nectar bed and the sales associate Brian showed us our selection and additionally offered a similar item for us to consider. We considered the item, left to think it over came back and spent a considerable amount of time laying on both our final choices. We were never hurried and Brian was patient and answered all of our questions. Check out was a breeze, we ended up using our Apple Pay without hitch. Mattress came in faster than expected (always a good thing). I would highly recommend checking them out and request Brian.
We bought our first mattress from Mattress Hub in 2014. Weve gone back in the subsequent years when our kids needed to upgrade from toddler beds into their big kids beds. There is a reason we came back! Between the excellent customer service, affordable pricing, and reliable delivery there is no other reason to go anywhere else. In 2014, we ordered a king size, adjustable base bed. The salesperson (for each bed purchase, actually) never pressured us into a higher priced bed, but helped us find the best that met our needs. My husband was working and I was pregnant, so the delivery guys were awesome when they needed to take everything down a flight of stairs, negotiate a hard right, and set everyhing up. They were great as they moved everything around for pregnant me to get the bed set just right. Mattress Hub has the best prices and the best customer service.
Excellent customer service! This was an out of state purchase and Bryan was superb!.
Shawn was so helpful in finding me the best mattress for college! He made looking for the perfect mattress easy and stress free!
Brian was a huge help… Very knowledgeable about the mattresses… listened to what I needed….
Brian took the time to explain the difference in beds and find one that met my comfort level and price.
Brian, the sales person was very well informed regarding the products. We have had a Tempurpedic for about 20 years. He told us of the changes since we bought that one and explained the various models. We also liked that Mattress Hub is a locally owned business.
Shawn was super helpful and caring, loved his service! Thank you so much.
Ordered an adjustable king bed frame and everything went perfectly. I was able to order over the phone with a team member in the store. Red and Wes did a great job delivering and setting up the new bed frame for me. Very professional. Highly recommend this store!
Shawn was very helpful. Took the time to explain our options; didn’t try to oversell us, and let us leave & check in with the person for whom we were purchasing the mattress. When we called in the order, great service, prompt delivery scheduled looking forward to my father enjoying his new purchase.
Shawn is a very knowledgeable salesman who’s always looking to put people into the best bed for their needs. Always a good experience dealing with the rock road store!
One of the easiest transactions ever! There was zero pressure to upgrade to a different mattress, and I got exactly what I wanted. Salesman asked questions about my primary reason for purchasing and confirmed I had made a good choice. I selected this store because of the positive reviews I read ahead of time, and then found pricing to be excellent. I haven’t tried out the mattress yet, but the buying experience was great!
So it was a very painless shopping experience. I spent a little extra on the mattress but I think it will be worth it in the end. Best service I have had in a while and no one tried to up sell me a product I didn’t want.
For the best mattress guy in town ask for brian @central and rock mattress hub!
From when we walked into the store, Brian was so friendly and helpful. He started us out with the mattresses that were on sale, and told us that the rest went up in price from there. Once we had decided, he got us set up with delivery and I honestly cant wait to get our new bed!
First time shopping at Mattress Hub and Brian was vey friendly and helpful! He took the time to look for what I was looking for and found it! I was looking all over Wichita and couldn’t find it anywhere!! Very satisfied with Mattress Hub (:Thank you again Brian!
The store rep was very courteous and knowledgeable .Was pleased with the service I rec. Now if I get the mattress in the time frame we talked about, I would be very,very pleased.
We went in not knowing what type of mattress would work for both of us. The salesman was low pressure and provided good information. Would recommend to family and friends.
Brian was so great! Made my first time buying mattresses a breeze. He seemed really knowledgeable and gave me a great deal on the furniture I purchased. I got everything me and my daughter needed for a great price. Will definitely recommend to family and friends.
Incredible deal! Great service. Very friendly service. Nothing but a 5 star review
Great experience! Brian was very helpful and full of information! Will definitely be back. Go check them out!!
So about a year ago. My girlfriend Aliya Jankowski and I bought a brand new Queen Sized Mattress here, with frame and mattress protector. It had to be shipped to our house and assembled by us, which is fine. We were told it would take a a week. For almost a month we waited for it to come in. It finally came in…but with the wrong hardware for the frame. We contacted Mattress hub and they had the manufacture send new hardware. They were nice about it. We waited for another week and a half. It was the hardware for the Twin frame. We contacted them again, they were nice about it. They contact the manufacturer who two weeks later sent us the hardware for the a King sized bedframe. We contacted them again in person, they were very unhappy with us pressing them to give us the right hardware, but they stated that they would send the right hardware expedited, send someone to help build it, and was supposed to give us our money back. Hardware came in two days. Guy came to build it. The guy building it noticed the hardware again was wrong, but was able to cobble enough parts to build it. A year later, we were talking about upgrading to a King sized bed. I stated we should go to mattress hub since it was just the manufacturer, and they follow through with their customer service. My girlfriend told me they never gave us back our refund and that she did not seek it, because she was tired of dealing it. I don’t understand what’s happening there, but it sure is frustrating that I was wrong about them following through with the customer service. Nice people that work there though.
Echoing what I read here before I entered the store. The guys are knowledgeable and dont make you feel dumb for being inexperienced with mattresses. They immediately ask you your budget and try to work with it. Theres no salesman pressure either. Have a visit if youre just thinking about it and walk away with a better idea of what the market looks like.
Knew what bed I wanted. Didnt take long to receive it. Except I asked if it was in a box (drove an SUV at the time) and they said yes. Turned out it was the full bed. Good thing I borrowed a truck before hand 😂
What an easy shopping experience this was. And no pressure to buy or not buy. Highly Recommend.
Mark Barrientos was incredibly helpful. I went in and said I was looking but didn’t have a huge budget. He walked me through which ones he had available for me, letting me know how they differed and what he could do price-wise. One of the main reasons I chose to purchase from him was his chill and professional demeanor along with the cozy store atmosphere. We’d been to what felt like every mattress store in wichita that day. Since you really can’t remember exactly how each mattress feels from one store to the other, the experience in the store is hugely important. I was impressed with the level of customer service, the lack of pushiness, and the willingness to serve me, even with my small budget. I would absolutely recommend Mattress Hub. Keep it up, guys!
Sean and Brian at the Mattress Hub provided us with the very best shopping experience ever! Their experience and knowledge along with giving us privacy to shop were greatly appreciated. We really like that they are locally owned.
Staff was very helpful and made the experience quick and easy.
Very friendly and knowledgeable staff! Brian and Shawn are awesome.
Great staff and prices…highly recommend!
Wonderful customer experience and positive experience buying locally. DJ was especially helpful and knowledgeable in the mattress selection process. Also, delivery is free! Would recommend to anyone looking for a mattress or box spring in the Wichita area.
Brian was great in helping me find the right mattress and putting together a package that exactly met my needs.
I purchased a new bed at the Mattress Hub on the east side in Wichita. The staff was very friendly and helpful. I appreciate the No pressure sales approach.I was a bit skeptical when I was told they could deliver in two days. They did not disappoint me. The delivery guys were right in time.All around awesome experience!
Very pleased with Mattress Hub’s customer service. They listened to our needs & helped us find the perfect Tempur king mattress. He’s going to sleep like a king & I like a queen!
My salesperson Shawn was so awesomely friendly and very knowledgeable about the beds. I hope that I enjoy my new mattress as much as I enjoyed the buying experience. Definitely would recommend the Mattress Hub to friends and family!!!
Super nice and willing to give lots of solutions so I can have a bed on time for my new apartment!!
Brian was extremely helpful in our purchase. He was very knowledgeable in all the products on the showroom floor.
Shawn at the Mattress hub was super helpful and knowledgeable about the different mattresses. It can be overwhelming not knowing much about the different brands. They made me feel super comfortable and gave us space as we tried different beds but was available when we had questions. Wouldnt buy a bed from anywhere else. We settled on the Beautyrest Black x hybrid ultra plush! Thanks for the great customer service.
Brian was very kind, helpful, and easy to work with. He was able to help us reach the price point we were after and got us exactly what we were looking for.
I felt like I got a good deal. I delt with Brian and he did a great job. We went there first and then looked at some of the other stores and returned. No ones store was as nice, clean or customer service came close.
Shawn super nice guy! Very helpful and knowledgeable on his products.
Very clean store and great salesman. Shawn was very knowledgeable without being pushy. Will definitely buy from him in the future.
Absolutely amazing host, the guy with the crutch (unfortunately I can’t remember his name exactly) did a perfect job guiding us through our first mattress purchase. My brother AND I ended up both leaving with a fat down payment on a brand new mattress each. He was real kind and genuinely a good dude who wasn’t just tryna scam us young guys. Definitely recommend to anyone looking for a new mattress or bed setup in general.
Mike and Mark were very knowledgeable, patient, and helpful. There was no sales pressure, and they perfectly balanced being (extremely) helpful while letting us talk on our own. We visited 3 times over the course of the week as our schedules only allowed small blocks of time, and it was a great experience each time. Great showroom with several options to try side-by-side. Highly recommend overall!
Great place to shop for a mattress! Extremely knowledgeable and friendly staff. If you want to make an informed decision, this is the place to go.
Overall good experience, sales personnel willing to negotiate on price and delivery.Delivery went smoothly, Bear and Ethan were helpful moving my old mattress downstairs and putting a new bed bug protector on the new mattress.
Shawn in sales and justin in delivery have made purchasing and receiving new mattress easy and no headaches.
Sales person greeted us promptly, listened to our needs and quickly presented us with three best options. Quality merchandise, fair price and free delivery. Quick and painless experience.
I stopped at The Mattress Hub after going to several other mattress stores. I found the hub to have the best selection, best prices, and the most knowledgeable sales person, Justin. I purchased two full sized beds for my grade school children and will definitely go back when I need other beds.
We had a great experience.
Shawn provided great service and answered all the questions we had about different mattress and bed frame.
Wasnt there 10 mins paid for it asked to use the restroom came out and they were on the way to load it on my truck. Very good service. Will come back when I need another mattress. Thanks for the great service.
The salesmen there are great guys. Our salesman found me a great bed at my price and a no hassle buying experience! I felt like he listened to what I wanted and didn’t he didn’t try to sell me something I couldn’t afford! Great place!!! Dee Prouty
The sales associate was extremely helpful. He did not push me to choose a specific brand and directed me to exactly what I was looking for. I am much happier with my selection than what I expected to leave with.
We worked with Mark B. to buy 4 mattresses for our new home. He was knowledgeable, kind, and extremely professional! We went to several stores in town and Mark offered us the best price. I would recommend him to friends and family. Thanks, Mark!
Had exactly what I needed in stock, didnt have to make a special trip to a warehouse across town. Shaun saved me a lot of time and provided excellent service.
The Mattress Hub Wichita was an amazing experience. I went in to help my friend and purchase a mattress for her and the experience was seamless. I love a good, locally owned company that treats their customers well! I will definitely be back and recommend the mattress hub to anyone looking for a bed.
I love the experience I had with Ryan at this store. He showed me the mattress I thought I had to have because of the name and it was a little more than I wanted to spend. So then he showed me a mattress that is made in Haven Ks. I love the idea of buying from local manufacturers so I went with that one. I’m so happy and can’t wait to get my new mattress. Thank you Ryan, Lynn Ellis
I was in need of an inexpensive, but quality twin bed for my mom who is in an Alzheimer care unit. Since my mom is unable to make decisions anymore, I relied on Blake to help me in choosing what was best. He was very helpful in selecting what I needed and was not pushy at all. I appreciated his upbeat attitude throughout the sale and in setting up the delivery. Blake took the stress out of this shopping experience! I would definitely recommend The Mattress Hub on Rock Rd and be sure to ask for Blake.
Zach and Blake helped us this afternoon select our new S&F mattress and new adjustable base. They worked hard for our business providing us with several great options as well as great pricing. My wife and I appreciated their professional approach and detailed knowledge of the store’s vast selection of mattresses and bases. They have a very straight forward honest non-pushy approach that I like. I will shop here again the next time we need a bed.
Stopped in to inquiry about purchasing a two piece box spring. The two gentlemen, I believe they were Mark and Blake, provided such good customer service that I decided to purchase from them. They set me up with immediate delivery and a reasonable price. I recommend The Mattress Hub.
Really good! Seemed like really honest service.
Blake S. Was an amazing salesman and super super helpful. Very charismatic and honestly the best salesman I’ve ever had with making a large purchase that’ll last awhile. Totally would recommend him anytime for a mattress!
Purchased an adjustable base plus mattress. Was in and out in 30 minutes. Had knowledgeable and friendly service along with next day delivery. Had a problem with one of the pillows not expanding, called and they had another shipped to me Very happy with my experience and purchase. Would highly recommend
Zach and Jose were both very pleasant to deal with. They are both very knowledgeable of the products they sell, and absolutely not pushy at all. They showed us a few different mattresses in our price range, and made suggestions for our particular needs and sleeping styles. We purchased a king memory foam mattress with adjustable base and I am sure we will be very happy with our purchase. We shopped three other mattress stores in Wichita including Sleep Number, and our best choice for the money brought us back to Mattress Hub to make our purchase. Thank you very much gentlemen for your help, support, and suggestions. We will recommend you to friends and family. Mattress Hub was a great choice for us. Thank you. Ken & Claudette in Wichita Kansas.
Justin and Austin were the delivery & set-up men for our new bed. They were efficient and helpful in every way.
Friendly, no pressure staff. Zach gave us space to browse on our own, but stayed available for when we needed questions. Once we decided on a mattress, the sale was quick and painless! We walked out spending less than we budgeted for and piece of mind that if it doesnt work out we can exchange I were not satisfied. Excited to get it delivered tomorrow!
Had purchased a mattress from these folks when they were the sleep zone inside Towne East. they were very helpful but not pushy. Had the same experience this time. I will keep coming back if I need to buy a mattress.
Great Customer Service by Nick & very knowledgeable. This is our 3rd purchase here & we will be back.
Great guys, very knowledgeable and very low pressure sales. Owner was on site and was super nice. Love supporting local Business. We shopped all the big national stores and couldn’t be happier to keep our dollars local with The Mattress Hub.
On arrival I was greeted right away. Mark ask what were needs .He very knowledgeable was able to show what I was looking for without wasting my time. I was very pleased with the mattresse set and services.
Austin & Wesley were great! They were courteous and professional.
Blake Silsby was a great salesman to work with. He was very considered and polite with our wishes and questions, and had a very comforting and welcoming vibe to his personality. We felt very respected and important by him, and were very happy with our experience.
I would recommend shopping at this place if in need of a bed, employees very informative, and helpful trying find the best bed for your needs.
David, Mike and Mark are excellent salesmen and most importantly honest. No buyers remorse here. Friendly, and willing to work with you.
The sales consultant Blake was very respectful and knowledgeable and he stayed within the budget that we requested for the best quality. Im very pleased with my bed and the service provided. The owner Ryan Baty was also in the store and was very friendly making this a great experience. I would highly recommend Mattress Hub!!!
Excellent customer service by Brian Wheeler!