Jose, was the lead, and after moving 12 times in the last 20 years I can honestly say this was the best move experience. Jose was on time, organized, professional, and took better care of our furniture and possessions than we would have. Furniture was wrapped in moving blankets to ensure no damage was done (without asking). Boxes were packed with ample padding, labeled with every item inside. Furthermore Jose led the team to pack everything in a day, and then loaded everything the next day. I wish every move could be the same experience.

At first glance I had my doubts because they appeared so young but that quickly disappeared. They went right to work and continued to move at a remarkable pace. I can’t say enough about how great this team was. Their names are Mary,Mike and JJ. Super job!

Worst customer service ever. Extremely rude when trying to coordinate schedules to allow for a timely delivery.September 10, 2021Secured someone to be available during the only window they had available. They failed to deliver during that time. Was told that it would be delivered after 5 pm and I would get my merchandise as promised today. Its now 9 pm with absolutely no contact. If I could give zero stars I would. Do not use this company for any of your moving/transferring/storage needs. I have no choice since they are a 3rd party vendor delivering my item .

Moving family out of state and we were in a crunch. Thomas transfer got it done and faster than anticipated, these guys worked fast and did a great job packing all the items carefully. We have moved three times and have seen some bad movers, these guys know what they are doing! Highly recommended

Packing team - Mary, Kayla, Brooke and Mollie saved us a week of work and did a great job!Loading team - Alex, Alyssa, Josh, Tim and Marcus - wow! Everything wrapped, padded and done!Thanks for making it look easy even when its not.

The crew was refreshing. Good communication throughout. Showed up on time and moved with a purpose. Packed with care and labeled items so it won’t be a scavenger hunt on the other side. One of the best moving crews I’ve had in 20 years.

I want to thank Alex and Josh for moving our stuff. After 20 years in the Air Force and I have seen a lot of movers. They were timely, professional, and communicated their progress. I am so glad that this was the team sent to my home.

Every step of the moving process was smooth. great communication and concern

I have been moving every 24 months for my entire adult life and have never experienced moving like this. Absolutely phenomenal! This company is on top of their game and leaving the competition in the dust. “Jose” was our driver…I’ve never seen someone work so hard!

Incredibly professional and accommodating. My non-temporary storage was quickly put together due to rushed orders overseas. Due to this, Thomas Transfer and Storage was requested to come all the way to New Mexico to assist. I had about a week’s notice and was very stressed with this PCS. They were so reassuring, kind, and explained every process. They were also incredibly efficient. This is my 6th military move and I hope I can request them in the future. I’m disappointed they’re not the ones sending my items overseas.

Had an amazing team of 5 load our household goods. Very professional and good at what they do. Highly recommend for any move.

Benny and Tyler are amazing and went above and beyond with 500 mile move. Would 100% recommend!

They did a great job! Took the job last minute to pack our house for storage, they had everything packed in 1 day and loaded up the next! I would definitely recommend them!

Samantha Debbie and Mary packed up my household goods today. Everything about moving my household goods was handled professionally and with extreme care. Could not ask for a better team to handle the shipment of my items . . . Great job, Thanks Ladies !

Excellent service. They deliver as promised!

Dont use they dont take care of your things

What a great move we had with Thomas! From the virtual quote to the professional delivery of our items 400 miles later - we couldn’t have had a better move. Not a thing was damaged, which is a first for us. I am really impressed by these folks. Outstanding job by all. Thank you for taking such great care of us.

It was fantastic! Jose Soto was our driver and he delivered the items in six days. He was always on time, had great helpers, It was a short load-up and then a short tiem at our destination. All items were accounted for. He was professional, personable and efficient.

Items were disassembled by movers. Ended up destroyed once unloaded. Minimal reimbursement for damaged items. Disassembled by owner used as reasoning. I clearly watched them do it. Claims manager Barbara, very rude and unprofessional. Never did what she said she was going to do. Hung up on husband while trying to resolve claim. Dont use this company!

Very unpleasant staff over the phone and no communication for 5 days after my shipment arrived at their facility. I called to arrange delivery and was scolded for it. She was mean. I also paid extra to have the package delivered over the threshold. They left it in my driveway. It weighs almost 600lbs!! I wouldnt recommend.

Brian, Don, Alex and Christian were incredible and saved our move. They worked so hard and fast it blew us away, were entirely polite and professional. Brians people skills are above and beyond. He put in an extra day with us to make sure our furniture was assembled and placed correctly. Ours was a very large out of state move. The company sent their largest truck and ended up with another box truck besides. On the morning of our scheduled delivery, only the small box truck showed up. The large truck had broken down 3 hours away and due to the age and size of the truck it was difficult to find parts for repair. They ended up bringing in a smaller truck and off loading half of our stuff and getting it here 3 days after scheduling. These four men worked like maniacs, unloaded in a day and turned around and drove back for the second load. They came back with the remainder of our stuff on the 4 th day. It took that day to unload and there was no time left to reassemble our furniture or place it correctly. My husband and I could see they were going to not have enough time as they were scheduled to be at another job hundreds of miles away the next day. The guys offered to stay up all night finishing so they could keep their schedule, but we were exhausted and just couldnt go any more. We were overwhelmed by the size of the mess we were in and had been sleeping on mattresses on the floor for a week. This is hard for us as older folks with joints that dont work. We were not happy at all that the contract said that our furniture would be reassembled and our home would be staged the way we wanted it. We didnt expect details, but the big pieces needed to be put into place and our furniture should not be left as piles of sticks with a box of hardware and us to try to figure it out. Another part of the contract was for all items and boxes to receive an inventory tag when loaded, which would be checked off when the truck was unloaded to make sure everything arrived. The stickers went on but there was no inventory person at the arrival to check off the inventory sheet. It was explained to us that if they tried to do that it would cost us an extra day of delivery. So it never happened. We were extremely disappointed that the original team who packed us went on to the next job and did not show up as promised, sending half a crew to do our job. We are however thrilled with the performance and attitude of the four young men who did serve us here. Even though Brians boss was reprimanding him over the phone for not just dumping everything at our house and moving on, Brian and the team took responsibility and finished our job, putting customer service as their priority. There are a few things missing, and Brian has promised to go back to the first truck to look for them. We went through more of an ordeal than was necessary. If the company had sent two trucks with a full crew immediately when the original truck broke down things would have progressed more smoothly and my husband would not be taking an extra week off from his new job to deal with all this. We liked all of the packing team, and felt like the packing was fast but very disorganized. Like things were not packed together. For example, we had all our pan lids in the first truck but no pans. The griddle surface but no heating element. Not having everything delivered at once made it very confusing. We feel that the company was remiss in sending only four guys to do such a huge job. Although they never by word or action passed on even a hint of complaint, we could not help but notice that it took 11 people to do our original load, and asking 4 men to do all this work was unfair to them. They worked around the clock.Brian, Don, Alex and Christian were FREAKING AWESOME! Not only did they work like beasts, they calmed and took care of two people who were worn out and trying not to flip our lids at all the stress and chaos. To all of our credit, no lids were flipped. Thank you guys for all your hard work and positive attitudes! They all deserve large raises!

Super nice people in the warehouse.

I absolutely appreciate eli, Jay Jay, and Jacob for safely moving my stuff to storage 🙌 much appreciated and thank you guys for your services! 100 percent recommend this company very friendly employees!

Brian was very respectful and honest. Appears to be a great company to work for..Fingers crossed

Receptionist was very unfriendly and not helpful. It was like pulling teeth and nails to get information.

This team was pretty good. We had the driver Dan DuBree and his team. They called the night before to let us know what time they would arrive and were on time. They were very careful with our items and packed them very well. They seemed to have done much better than other movers.The only problem (and the reason I docked them a star) I encountered was that at the end of the pick up they showed us the inventory sheet and every piece of furniture was marked scratched, dented and rubbed. Some even marked chipped and gouged. Our furniture is not new but generally well taken care of. If there are scratches, rubs and dents, they are very minor but I worry that the company wont pay for repair if they add more significant scratches, rubs and dents based on the inventory. I wish Dan had mentioned the damage he saw as he went along doing the inventory so we could have snapped pictures to prove condition.

Very polite individuals and hard working! It has been our best experience yet as far as moving companies! Thank you

The experience was top notch. Starting with Brian Butcher’s solid planning and attentiveness, to Ben/Nicole and their moving team... Ben communicated when they were to arrive at pickup and the next day for unloading. They took care of every step of the process... ensuring all the moved items were placed in the right spots with care. Recommend them for sure.

Amazing people....My Clinton says Thank you!!!

Exceptional service, I would definitely recommend this company; especially the team that I had to anyone looking to move. My team consisted of: Christian, Teresa and Cindy; all of whom were very professional and dedicated to getting the job done. Not only were they quick, they were also very careful and embraced the concept of teamwork. Additionally, they were very polite, straightforward and helpful. Finally, they were more than willing to go above and beyond to ensure that I was satisfied with the service that was provided. Overall a great experience, especially for a first time mover!

Cindy’s team of Chanel and Debby took care of EVERYTHING. They were not only meticulous, and packed our things with great care, they are good people.The moving team of Cristian, James, Brad, Eric and AJ were professional, incredibly courteous and quick. They, too, took amazing care of our things and wrapped everything so no damage is done.No one likes the actual packing and moving part of their journey, but I enjoyed my time with all of them, and they made things EASY for me. Would recommend them to anyone, and would absolutely hire them again.

Sam, Jacob, and Izic are great workers. I had a large amount of gym equipment in my garage, and they packed and loaded it all along with the rest of my house very quickly and smoothly.

THEY DAMAGED OUR CABINET, CHAIRS AND TABLE. In the process of filing a claim. They sent a guy to fix it which is not what we wanted. Their inspector woman took terrible pics to send to the repair man. The repair man said if he saw clearer pics he would not even have done as the damage was not cosmetic and beyond fixable! WE SPENT SEVERAL THOUSAND TO SHIP EVERYTHING BIG MISTAKE.

They were very professional and efficient in moving our office!Not only did the team help us move in a very timely manner but they made it so simple we didnt have to worry about anything but setting up! It was exceptional service!Cant recommend them enough!

These guys did such an awesome job! Thank you Blaine, Skyler, Braeden, and Stephen! You made a trying day easier. They are super polite and considerate, a wonderful group of great young men.

We had them pack and move us from Wichita,Ks to Slidell, La. both services were outstanding! Each crew took extra care to ensure no damage occurred to our goods or our houses. Everyone was polite and helpful. A truly pleasant experience. We spent 20 years in the Marine Corps and have moved a lot. In fact this is our twentieth move so we have definite ideas about what good service is. These folks are the best

The crew that came to our house was spectacular. Tyler was patient and gave detailed instructions on how to pack items safely, Alyssa was thorough, and respectful, Mr. Olmstead was professional and explained each step of the moving process. Our experience was terrific and we cant thank Thomas Transfer enough.

TERRIBLE MOVING COMPANY, spend ur money elsewhere.. Worst moving experience Ive had.Broken/Damaged items.. NEVER AGAIN. THEY HAVE A FAKE RATING/REVIEWS. On Yelp they really have 1-5 stars.

The moving team that just pack us out this week did a tremendous job! Outstanding customer service, respectful of our property and household goods, friendly, and professional. They were one of the best moving teams we’ve had in a very long time! Jerid Thomas and team were truly exceptional!!

Bennie and Nichol Nix, and their entire team, are without a doubt fantastic. We have used them for several office moves, and have only had great experiences. They take the time to not only make sure all surfaces are protected, but they go above and beyond to make the customer happy. They are quick, but with an attention to detail that I have not seen from any other moving crew. I highly recommend Thomas Transfer, and specifically the Nix team.

Great driver great movers. Courteous professional and they did not hold me up with schedule changes. Moved from Idaho to Texas. Stressful to move for any reason so grateful I did not have any worry with movers. Highly recommend.

Today the team showed up to move my stuff. I was frantically running around trying to finish getting things organized, but the team was patient and willing to help. They were efficient and careful and thorough. I felt so much less anxiety knowing that I had a great team to trust.

Skyler and Blaine were very professional and wasnt afraid to ask questions about were stuff was going. I was impressed how Skyler handled the moving van backing up. My hat is off to him. It takes skills to do this. Thank you Skyler and Blaine. Great job.

The best move in any of the last 9 moves of my military career. Packing was excellent, loading was professional and I did very little to help. Im picky about how others handle my stuff and I didnt have to worry at all. Never had that kind of an experience with movers. Great job and appreciate the help!

Great moving company! Just wanted to write a note and tell you how pleased we are with the move today. The guys were absolutely delightful. They worked together as a team beautifully. They were polite, pleasant, and diligent. They were each 5 star gentlemen as far as my husband and I are concerned. We would like to request them for the next move, to the villa, if at all possible!

Wonderful packers! Kyle, Debbie and Mary were professionals. They were courteous and polite. All 3 were great at their jobs and are an asset to the company. They made sure to ask questions and were very polite with our questions and requests. They made packing day go smoothly!

My husband is being transferred and the relocation company booked Thomas transfer and storage as our moving company. Neither of us had ever used theses type of services before and let me tell you they are fabulous. Our team was Teresa, Stephanie, Sandra, and Debbie and they made the whole experience wonderful! Will definitely use them again!

Packers: Stephanie, Mary and Haley went way beyond my expectations. They carefully packed my items and marked the boxes clearly. They also checked with me to make sure I didn’t forget anything and even pointed out some that I would have forgotten. But it was more than that. They were pleasant, courteous and helpful and worked VERY HARD! They made sure my items were carefully handled.Loaders: Austin, Brad and Teresa. We had some difficult items to be moved and they padded my furniture and even my doorways so nothing got damaged. They were polite and cheerful and extra careful with everything. They too worked very hard. I HIGHLY recommend them.

Thomas Transfer is AMAZING! Moving is very stressful and Thomas Transfer took alot of the stress away. Our family has moved 3 times in the past and have used 3 different companies for all our moves. If we move again i will not look for the best because we found that finally with Thomas Transfer. I cant say enough positive things about the movers we had. They were very respectful, caring and knowledgeable. I recommend Thomas Transfer to family and friends 100% the best company to hire for moving.Thank You Thomas Transfer best move ever!

Great experience. If youre using Thomas Transfer & Storage, you need to ask for the Howard Omstead crew. Ive moved nine times, and they were without a doubt the best movers Ive ever had. My wife arrived after the packing had begun, and she immediately noticed that this crew was different. It was a family affair--and it was obvious with the way they behaved and handled my belongings.

Benny, Nichole and crew provided the most professional moving experience one could ever hope for. They were efficient and there process was seamless. Will personally request them for all future moves.

Tony, Brad, and Caleb did an outstanding job with our move. It is clear they work well together and are an efficient team that takes care when packing and moving clients belongings. Best experience I have had with movers.

Amazing, friendly, and very attentive staff. Moved our entire facility to new location. Very helpful, willing to adjust items after (!) they were placed in offices to the tenants preference. Bennie and Nix were onsite the whole time, followed up with staff, and even treated us to lunch. Would hire again and again and again. And next time, Im buying lunch!

We are very satisfied dealing with Thomas Transfer & Storage (United Van Lines) for our interstate move. We appreciate straight talk and no surprises! Every employee we dealt with was courteous and professional. Thank you.

Great moving company! Very good at what they do. The crew was friendly and caring. Thank you for doing a great job.

2 thumbs up for this company! They crew was very friendly and took care of my things. Thank you and keep up the great work. I will use this company again.

Have enlisted the Thomas organization twice in past years, and have nothing but good things to say about them. They quoted a fair price, arrived on time, with a large enough crew and truck to do the job. They also had the correct tools and supplies, and get this, they used them! It took them a little longer, but they wrapped and protected furniture and appliances. Were careful manuevering around the house, using carpet covers to move things inside, on clean dollies, with clean tires. The crew of young men were absolutely great! Very courteous, respectful, and offered to do more than what we asked. They were just very hard workers, worked a long day, and were just as nice at the end of the day, as when they started. Great attitudes! Adfitionally, on the admin side, we had excellent written and oral communication with the Thomas office people. Upon accepting their bid they supplied us with an ample supply of packing boxes of all sizes. These boxes alone would have cost us $100s of dollars to go out and buy separately. To make a short story long, I have nothing but good things to say about Thomas Transfer and Storage. We got a great service at a fair price.

We recently used Thomas Transfer & Storage to help our company move locations in the Wichita area. We have a total of 60 staff members not a small task if i say so myself. This company made it unbelievably the smoothest transition Ive ever encountered. We were all under extreme pressure and very stressed with planing and preparation.We interviewed 4 companies to see which company seemed right for us. Thomas Transfer had a list of companies that they had moved within the Wichita area which was very impressive to say the least! They also informed us on items they could supply to make packing and moving easier.On the 1st day of our move we were greated by the crew who was nothing but generous caring and unbelievably happy to help us. They went above and beyond all expectations we had. No matter what happend through out the move they always had a smile.Thomas Transfer & Storage made our office move a complete success. It was very clear why Thomas Transfer & Storage had an impressive list of clients.Great Job! Thank You to everyone involved on making our move a complete success!

Nothing but good things to say about the team that delivered my goods. Tyler, Bryan, Tim, Alyssa, and Howard were all great. Everything was handled with care.

Majestic moving company in Wichita KS! Just take the pain out of moving and hire these guys. They are fast clean and efficient (very respectful of your property).Had a desk (real old school) that was heavy as all get out. They took it up my stair case (which was a switch back, never marred the wall and they placed it perfectly. They were on time and finish ahead of time bid. We were dreading this move, but I have to say the total experience was a joy.

Expert moving company in Wichita, KS! The movers did an excellent job, both pickup and delivery wise – They were polite, efficient, and very dedicated to their profession – The sales people helped us make a smooth transition. Management was concerned about our thoughts on how the move would go and made sure it happened smoothly.You all, working together as a team, made sure we were satisfied with your service.

A difficult task made much easier by Howard and his crew. They were careful in the packing and moving of our goods. The crew was polite, each one introduced themselves to my wife and myself and when my daughter and others stopped in they introduced themselves to each new person. They were a delight to work with and they were careful in the execution of their job. At the end of the day when my wife was feeling overwhelmed a crew member stopped to reassure her.All around a first rate experience

Caring, friendly and efficient service. Great price great people. Great choice. Highly recommended.

Benny, Nicole and crew were amazing! They packed, loaded, moved and unpacked us in 2 days! They were hard workers, very professional and happy to be of service!! Best movers I’ve ever had!!!

Thomas Transfer is an exceptional moving company. Brian Butcher, the sales representative was more than professional. He was prompt, precise and accurate with our appointment and his quote. The loaders were just as professional. They took extra precautionary measures to make sure items were packed securely and well protected. They explained how the moving process would take place from point A to point B and where items would be stored until moving day. The unloaders did an unbelievable job! I say this because they had to wallk a short distance from the truck, through a parking garage then up an elevator. They placed all items where instructed and assembled things. They were diligent about inspecting all pieces of furniture, making sure nothing was damaged. They were more than polite and courteous. My husband was so impressed that he generously tipped them!In summary, I wouldnt hesitate to use Thomas Transfer again!

We had a great experience with Thomas Transfer & Storage! Excellent work on load in and load out - timely and helpful! Thanks to Blaine, Braeden, Skyler, and Alex on load out today, as well as Howard and team on our load up yesterday. Highly recommended!

Extremely satisfied customer! Great service provide by a wonderful team. Thomas Transfer made our moving experience unforgettable.

We had a great experience with the move! They all worked hard and had great manners. I would recommend them and use them again for sure!Thank you Bryan, Dayton, Skyler, Tyler, Dayton, Eli and Jerry!Miki

They have great costumer service. Friendly, dependable, punctual and very careful with your belongings. They take pride in making sure that you are satisfied with the move.

Our move was from Wichita to Lawrence KS. Skyler, Galen, JJ and Bryan were an excellent team. Polite, friendly, efficient and professional. The team arrived at the appointed time. After a quick walk through the home, the team began installing protection on the wood, carpet and tile floors, on the stair rails, wall corners and doors. JJ and Bryan did an excellent job in wrapping the furniture for the move and protection. They went above and beyond in loading all the items that we had hoped would be on the truck including outdoor furniture, large ceramic pots and tools. We were very pleased. The next day the furniture was delivered to our Lawrence Home. Again, the Team and Truck arrived as scheduled. The unloading went smoothly and efficiently. Have already recommended Thomas Transfer & Storage Co. to two other families. I would recommend Skyler and his team to anyone considering moving.

Moved from out of state, and 2 young men helped me unload. Very efficient, and very careful with my belongings and new rental house. Well worth the money, which from my research their cost appeared to be very competitive. I would use them again.

All of the guys that came and loaded our house (Skyker, Galen, Breaden, Blaine) did an amazing job. They came in and loaded our house quickly and and remained very professional the entire time. I would recommended these four guys for anyone looking to move in the future.

Thomas Transfer is awesome! Moving was very pleasant with them..friendly caring crew.. Great job!

Just had the girls from Thomas Transfer come in and pack everything for us in preparation for our move. They were extremely thorough and professional, they even made a boring experience a little fun! Thanks Haley, Debbie, Stephanie, and Chanelle!!!

Thomas Transfer moving company has an awesome staff and great team work. Our company would recommend them to use for any professional or personal movers. Way to go !

Excellent moving company! They were extremely friendly, kind, caring, fun and professional. It was a great experience and I will be glad to use her services again.

Very friendly and professional staff. Did a great job from start to finish. Not a single complaint from me. 👍🏻

Great mover! It doesnt happen very often that I hire people who work that well and professional. They definitely impressed me and I was glad I used their services.

Skyler, Galen, Bryan, Deyton, and J.J. did an awesome, excellent, and thorough load. I highly recommend them. Thanks guys for taking care of my belongings.

I used Thomas Transfer and United to move from Wichita to Las Vegas recently. I have never moved cross-country before and my experience has been TERRIBLE. My salesperson, Brian started us off by misquoting our weight by ~2000 lbs. In our discussions about timing of delivery and pickup, I communicated my schedule and needs as my Fiancé and I were taking vacation time to both pack and unpack the house. We were told that on the load day the driver would be able to tell us the schedule.The driver was not there on the loading day and then I was unable to get clear answers from the company from then on about the status of our goods of what happened to the initial plan. Calls to both our salesperson and also the VP (Also Brian) were not returned as well as wrong information given to us when I did manage to get one of them on the phone. Ultimately, our shipment left Kansas very late. 2 of us flew to our new home and sat in an empty house on vacation time. Our salesperson simply hung our account out to dry and Ive never heard from him since.I could go on about how are goods were mishandled and broken. Or how Thomas Transfer puts the responsibility on United, but the root my complaint is the atrocious lack of care and communication I received as a customer. Not only was the move incredibly expensive, but I lost so much more in lost time, vacation days, flights than the move itself cost. Not to mention the stress it caused. Simply due to how badly my account was handled.There have been a few positive things. The loading and unloading teams were great guys. They did their jobs well. I also finally got in touch with Robyn at TT who has been a godsend for getting my move completed. She shouldnt have had to take over though. Im not sure where TTs responsibilities stopped and where Uniteds started, but I was the one that lost when things fell through.We didnt receive our shipment until 10 days after the end of the 8 day delivery window, and 20 days after being loaded. We are getting $100 a day for the days after the end of the window and ~$600 refund for the misquoted weight after I called and pushed to get it made right. Im not sure what to expect for our missing boxes and broken furniture, but I will say that Im not very hopeful for a positive outcome.

A healthful and took care of my needs immediately.

Great mover! Thank you for moving my grandfathers piano and being very careful with it. I was a bit worried but you guys were paying attention and I am very glad I used your services.

Polite and hard working. Skyler, Jaka, Galen, Tyler, and Breaden worked well together and made sure everything was put where we wanted.

The moving crew Nichol and team were very considerate to all my moving needs . 100% satisfactory.

BEST MOVING EXPERIENCE EVER!!!! Very helpful, Nichols and Benys crew is just AMAZING!!!! This is the moving crew in wichita, PERIOD!

I used Thomas Transfer and United to move from Wichita to Las Vegas recently. I have never moved cross-country before and my experience has been TERRIBLE. My salesperson, Brian started us off by misquoting our weight by ~2000 lbs. In our discussions about timing of delivery and pickup, I communicated my schedule and needs as my Fiancé and I were taking vacation time to both pack and unpack the house. We were told that on the load day the driver would be able to tell us the schedule.The driver was not there on the loading day and then I was unable to get clear answers from the company from then on about the status of our goods of what happened to the initial plan. Calls to both our salesperson and also the VP (Also Brian) were not returned as well as wrong information given to us when I did manage to get one of them on the phone. Ultimately, our shipment left Kansas very late. 2 of us flew to our new home and sat in an empty house on vacation time. Our salesperson simply hung our account out to dry and I’ve never heard from him since.I could go on about how are goods were mishandled and broken. Or how Thomas Transfer puts the responsibility on United, but the root my complaint is the atrocious lack of care and communication I received as a customer. Not only was the move incredibly expensive, but I lost so much more in lost time, vacation days, flights than the move itself cost. Not to mention the stress it caused. Simply due to how badly my account was handled.There have been a few positive things. The loading and unloading teams were great guys. They did their jobs well. I also finally got in touch with Robyn at TT who has been a godsend for getting my move completed. She shouldn’t have had to take over though. I’m not sure where TT’s responsibilities stopped and where United’s started, but I was the one that lost when things fell through.We didn’t receive our shipment until 10 days after the end of the 8 day delivery window, and 20 days after being loaded. We are getting $100 a day for the days after the end of the window and ~$600 refund for the misquoted weight after I called and pushed to get it made right. I’m not sure what to expect for our missing boxes and broken furniture, but I will say that I’m not very hopeful for a positive outcome.

Blaine, Jake, Galen,Haley, and skyler were fast, efficient, and very professional. Great work!!

Excellent movers, polite, friendly, responsive and professional@. We would like to personally thank Kyle, Elijah, Dan, Galan, jake and skylar.

Two gentlemen from Thomas Transfer delivered a mattress we ordered from J.C. Penneys. They did an excellent job with the delivery. They called ahead as I had requested. They did the job quickly and efficiently.

Good people, clean warehouse.

Fast, friendly service. Great job!

I am clearly an outlier among these reviews, and maybe I just had a bad crew. That said, my experience was thoroughly miserable. Late packers, late loaders, late deliverers, some breakage, impertinent remarks, and all-in-all, bad. Ended up getting some adjustment, but frankly not enough to calm me down. Never, ever, will I deal with them again.

If you’re are doing research for a moving company, and are reading reviews. Cody & Adam Crowner are the 2 best movers i have meet in all my moves. my extended family has had horror stories from mayflower and other moving companies in america. but with all of the questions and proactive things i could think of doing. i still ran into the worst moving experience i could possibly imagine. and the movers held our stuff hostage for over a week. and then held any form of compensation back. but the real heroes in this story is Cody & Adam Crowner of Thomas united van lines and the exceptional service of the wichita division of united van lines. i have nothing but good things to say. these guys successfully negotiated the safe delivery of all my items being held hostage by the prior moving company. in the future if i move again i will use Thomas united van lines and make a request to have Cody & Adam Crowner as my movers if available. good job guys 100% satisfied and outstanding attitude and careful handling of breakable items.

Very good, but very small yard.

Howards crew was great! Went above and beyond for me!

If I could give them zero stars I would.

Bryan, JJ, Skyler & Gaylon are professional to the extreme! This was our seventh move, and Thomas Transfer and this team raised the bar!

I had the best moving experience with thomas transfer

The worst service ever. They give you a two hour window and dont stick to it. And they are extremely rude. Never, ever again will is use..

Great & fast