A-1 Top Notch reasonably priced storage facility. It’s extremely secure as compared to most other facilities. Love the indoor drive-in & unload area (which is also very secure). All units are climate controlled & the entire facility is extremely clean & well maintained. Austin is a true professional & was patiently willing to answer all our questions.
Austin was great to work with! Easy, quick, and to the point. I was able to rent over the phone in a matter of minutes and there were no surprise fees.
I have been an Extra Space customer in the Denver market for some time, and have always been satisfied with the service, quality, and value that I received from the team there. This is why I chose Extra Space for my needs in Wichita. The team at 530 S Wildcat in East Wichita has completely blown the doors off of the exemplary service I had in Denver! They went above and WELL beyond the call of duty to make our move-in a great experience, even staying late with us so they could keep the doors open as our moving van was unloaded (so we didnt have to keep entering the door code). Their customer service was and continues to be AMAZING! I was sold on Extra Space before, but thanks to these guys, I will be a very long-term customer!
Austin was great over the phone, he answered all my questions and was very straight forward about all monthly fees! Very much appreciated!!
Thank you to all involved in securing a storage unit. Being 2 states away dealing with a storage unit was a bit scary for me. They walked me through all the details step by step. Thank you to all. A big load has been taken off my mind.
I used Extra Space storage while between offices and enjoyed working with them. Very easy to check in and check out. Prices were the best around for a/c units and the security it offers!
The facility is clean and easy to access. Being able to park a moving vehicle within the building to load and unload is wonderful.You are given a code to access the main door and the elevators. I feel that my items are very secure.I am a first time storage unit customer and Austin made the process easy. He explained unit sizes and prices, helped me find the best fit. He also continually checked in on my family during our move in weekend. I would not even consider another facility to store my items.
I won a storage unit they had up for auction and was pleasantly surprised at the ease of pick up and their very nice facility. The staff was great, very friendly. It was an overall great experience and hope to have the opportunity to work with them again soon
The service I encountered over the phone setting up my storage service was very quick and easy. I was informed of everything I would need to do to finish setting up and instructions and details about where to go. I would recommend them.
I reserved a storage unit online at Wildcat Lane. I walked in to view the unit and sign the agreement and was greeted by Austin and his new hire (I believe his name is Logan, Im terrible with names). They were so friendly and Austin was informative. It seems we find this kind of hospitality more infrequent in todays world, so I appreciated my experience. I recommend them. Thank you.
No complaining about this place! Not only is the building perfect in all our needs but Austin made the process super easy and Ive never been so excited about getting a storage unit.
Austin and his crew were very professional and over and above helpful. Without a doubt the best storage experience Ive ever had the facility is awesome drive in and climate controlled felt very safe and comfortable. Will use them again .
Great sign up experience! Austin was knowledgeable and explained the whole process clearly and up front. We are coming from out of town and did everything over the phone and it was super easy to sign the contract via email. Strongly recommend.
Yes I would like to say what great service Ive gotten from this company especially Eric the first one I encountered he showed me all around the building show me how great it was very polite and got me hooked and for my business or my charity another place well another one of the companies is going to work out a little better but I just wanted to say what Im impressive first interaction that I had with the company and Im very very pleased and I hope itll be a long-term whats a big word relationship well see thats more than four letters so so thank you very much bye so now you can just post
Very glad we chose here to store our items. The staff was extremely helpful to us when we didn’t really know what we even needed. Facility is very nice and clean and in a very nice area of town. I highly recommend using here to store your stuff.
Exceptional customer service! They were extremely helpful and was able to find a storage unit that fit my needs without pressure. Austin was great about finding out exactly what I was needing by asking questions and answering all our questions.
Austin was absolutely fabulous. He helped me figure out the best storage unit for my needs and arranged it perfectly. I do not think I could of done it without him. The phone experience was easy and smooth. Thank you Austin so much
I really liked that I could reserve the unit online. When I got there I texted the attendant and he came right away so I could give him proof of insurance. He was wonderful! He walked me to my unit and explained the garage doors. Its wonderful that I can drive in and get stuff or add stuff to my unit no matter the weather because Im inside. Very happy!
The storage facility was always clean and I never had to worry about someone else breaking in to my unit. It is indoor so you dont have to worry about the temperature affecting your property. Customer service was always excellent I would rent a storage unit from them anytime.
Austin Ditges, the on-site employee, was very knowledgeable and pleasant to be around. He had me in and out in less than 30 minutes. If he isn’t a manager already he should be.
Store Manager Austin and Associate Nathan were both very helpful and knowledgeable. All my questions were answered. They were also very friendly. We rented a 10 X 5 for a good price. Very pleased with service and affordability
Great place to rent storage units from. They are friendly and reasonable!
There is so much I can say about this facility.First, they called me right back when they noticed I made a mistake on the web reservation. We corrected on the spot.Secondly, customer service is legit. I reserved the wrong storage unit and Austin fixed it. He pulled out his map and asked me what I wanted and he showed me my options and made it happen.Thirdly, when we went to the facility it was spotless.Austin and his team takes pride in his facility and it truly shows. We ended up leasing a second unit.
Super nice staff! Very informative. Austin was great with everything. Facilities were clean and bright.
I had previously left a 5 star review and had to delete that due to an experience this weekend when trying to access my unit. I have a unit on the 3rd floor which was near impossible to access this weekend. The elevator did not work. I went to the stairs to try that way and THERE ARE NO DOOR HANDLES TO LET YOJ BACK ON TO ANY FLOOR! I then had to walk back around the building to get back in. After 15 minutes of trying to navigate the phone system to talk to an actual person and NEVER getting to talk to anyone no matter what options I pressed, I asked someone else who was there to give me access to the other elevator so I could try to get up that way. When I tell you I am furious about my experience, that may be an understatement. If I were trying to move this weekend and didn’t have access to my unit and NO HELP from anyone at extra space storage, I would be doing more than just leaving this review for sure.
Austin and Logan went above and beyond to help me move into a storage unit, and then again into a bigger unit . I highly recommend Extra Space . Very helpful and extremely polite. 🖤
Very quick and easy.. great affordable prices .. Austin is so nice and good at his job.
Loved the experience for the life of me I forgot the womans name tristan maybe but? but she was absolutely fantastic and Im happy I talked with her because I got what I actually needed. Thanks girl your amazing
Austin was very helpful. He was happy to answer all my questions and made me feel like a valued customer. My storage space is clean and the property has excellent security.
Great convenient location and very clean facility.
Austin went above and beyond our expectations! Facility was clean and location is great. Highly recommend!
This was an excellent experience. Austin was warm and engaging. We went through the options and availability ; then looked at a few units. He made an excellent offer and we signed a lease. I was also able to purchase a “move kit” that included several boxes and tape. Overall, I was very impressed.
Being an out of state student the biggest stress is moving. This is my first time ever getting storage here in KS and this has been the easiest transition EVER?! Austin was the amazing person who took me on my tour and showed me the unit I originally reserved. Unfortunately, the unit I had on hold was too small, BUT he changed me to the largest size and made it so easy!!!! He was so kind thoroughly explained each step of my purchase of the unit and would not change my experience one bit!
Austin and his staff were incredibly helpful and friendly. Austin even stayed late so we could come by and get keys left by the movers. Facility is clean, has great lighting and is secured. Last but not least, very affordable!
I highly recommended was a great experience A+
Clean facilities, friendly staff, affordable prices!
Great storage place, temperature controlled, seems very secure. Austin was great to work with, went out of his way to make sure everything went smoothly with moving an entire house full of good into the facility. 100% recommend and would do business with them again
Austin is super friendly. Nice clean establishment.
Convenient booking and account management, clean and pleasant buildings, friendly and professional staff, with well priced services.There is excellent value to be had here!
Nathan was very great and helpful. This storage place is clean and has climate control. Just what we needed.
Eric was greatSo very helpful and niceI would recommend Extra Space Storage
Extra Space staff, Kelsey and Austin, were amazing in answering all of my questions and so kind. They were able to show me a space within an hour of calling them. Their facility is very clean and have several security measures in place. Their rates are affordable, especially for climate controlled units. I viewed the unit and signed up to rent within 30 minutes. Highly recommend to anyone!!
Austin is the best. So knowledgeable and helpful, easy to get a hold of and met all of my needs. Getting my units set up was so easy. Would 100% recommend this location.
The staff is friendly and helpful. The facility is extremely nice. You can pull your vehicle inside to unload out of the weather.
Very clean and nice. Staff very helpful. Best storage in Wichita by far
Nice clean temperature controlled storage
I’m very happy with my experience! Austin was extremely helpful and I appreciated the whole approach with everything - very kind and professional! I’m excited to be storing some of my things here - best decision! :-)
We had to move half of our household into storage last minute. the online rental form was so easy, and the price was phenomenal in comparison to other storage spaces with climate control. the building is brand new and has updated security features to make sure our stuff stays safe. the best thing was that, although we were on the 2nd floor, they had a super fast and spacious elevator and complimentary carts to help carry all of our boxes! overall, very nice, speedy, efficient and perfect for families of any size!
Austin at extra space storage out east has been so helpful! he has given me clear instructions for the online rental and I was able to rent my entire unit and sign for it all online which made this a win for me, plus the price was AMAZING! the units are very clean and I even got a free lock when I rented online. I will be referring my friends and family here!
Austin was incredibly helpful! He fully informed me and had me on my way in less than 15 minutes. Very clean facility and the layout is very convenient.
Well-run, climate controlled storage. Process was painless and military discount was much appreciated!
Austins costumer service is the best
Austin goes above and beyond helpful!
Extra Space Storage is the Perfect place for your over flow. I have things that are not so much valuable monetarily but priceless in my memory. I dont have room for these items, but this is why I love EXTRA SPACE. Some of the things I plan to pass to the next generation. Some I will eventually donate, but not now. This place is reasonably priced and so very CLEAN. TAKE A LOOK
This place is super clean and peaceful! Never had a storage unit be this clean and peaceful before
Friendly and helpful service. The ability to pull in to the building to unload is a definite plus.
I have never had a more smooth and simple process to acquire the use of a storage unit as I just had with Extra Space. I have used many storage companies in the past, but this is my first time using Extra Space. Everything that needed to be done to rent the storage unit was done online and over the phone. Austin was the associate that contacted me to complete the lease agreement and he was extremely helpful, knowledgeable, and courteous. He completed the process efficiently and was respectful of the value of my time. The unit appears to be secure and drive-in access for the indoor climate controlled units is an amenity that I have never had the pleasure to experience before, but greatly look forward to the convenience it will provide.
Super easy sign up and check in process! Facility was very clean and organized. I look forward to utilizing this storage facility for the next few months!
Snowflakes coming down time to put things in storage... so glad I found this place. Austin asked questions to make sure I was getting what I needed for my move. He set me up with everything fast and the process was easy. If your looking for exceptional customer service and a place you can rely on, extra space storage at 530 s wildcat ln in wichita, ks is the place to go.
Austin was very helpful and nice and explained everything very well !
The gentleman that helped us at the store was very friendly and even walked us to the unit.
Great, Helpful Service
So clean! Great management. Been renting from Extra Space for well over a year now! Just rented another unit! Very happy customer!!!!!!!!
Awesome service and staff. They were very helpful with information. I have been at many different storage locations and this has been the greatest experience thus far! They explained everything to me and made my experience great! I would highly recommend this facility for anyone needing a unit!
Great experience all around.
Very welcoming staff very helpful good prices
Very pleasant and helpful staff. Very pleased with the service that has been provided. Highly recommended!
I loved the service that i had received from the rep. She was awesome taking care of me and my needs and great rates. The facility is the best.
Extra Space Storage makes it as easy as you can think of to get a storage unit.
Austin was very helpful and kind. Explained everything in detail and got me set up with a unit in a quick and timely manner. Will definitely recommend to friends and family.
Very helpful and showed me Wright where to go. Thank!
Very professional and kind staff! It is easy to get in contact with everyone and they are always willing to help as much as they can. However, the reason I left was due to them raising my rent constantly. They raised it twice and I had not had my unit for even a year. Was paying $95 for a 10x5. Decided to go somewhere else and am paying $140 for a 10x20. Seems a lot more reasonable for larger space.
Beautiful new facility with drive through storage access. Right across from Costco - Very cool concept. All climate control. I highly recommend it.
I absolutely love this facility and the manager (Patricia) was the friendliest and most professional individual I have made contact with in a long time. This facility is clean, well laid out, plenty of carts, and all indoors. I highly recommend ESS for both short/long term storage.
Great experience, quick and very professional.
Easy online rental and excellent customer service.
He was nice
Great costumer service, and manger austin was great
We just moved in March and it was smooth.
Great staff and super friendly. Everything I needed they had readily available. Would definitely recommend this place!
Great rental experience, indoor parking to load and unload your car, staff was super helpful
Very welcoming environment! Austin answered all the questions I had and was very nice!
We had “Snow” idea that this place would be so friendly!
Austin was a great help and was super kind!
Austin is a fantastic individual to work with. Great location and all weather unloading is a huge plus with this site.
Awesome new building! The staff is great Austin were very helpful.
This new Storage Facility is amazing!! They have excellent customer service as well.
Great services
I don’t know what I would’ve done with the great knowledge of Kelsey. You really helped me out
Patricia is great. Definitely recommend for quality safe storage!!!! Keep it up guys, you rock!!!
Amazing service
Very quick and helpful!
Kelsey was very friendly and helpful. She answered every question I had. Thank you!
Kelsey is amazing! She helped me and knew exactly what I needed. Thank you Kelsey!!
Clean, Affordable, and Helpful Staff
Im holding santa hostage in my storage unit
Staff was super helpful and the facility was very clean!
Patricia made the process quick and easy.i like the building.
Excellent service! Great people!!
Great place, GREAT help!! 5 star!