I chose a larger unit and was very pleased with the unit that was suggested. The customer service was outstanding at this location. The ladies are so pleasant to work. Both of them were welcoming and made excellent suggestions. If you want an pleasant experience for your storage needs use the Willouugby location.

Great staff, but prices are really high. If your budget is tight, shop around. You will see other facilities that cost half as much and some of them have climate control.

Had no problems with previous owners (CubeSmart). Issues since Storage King owned.. our unit along with others were broken into and not much was done about it. I am unable to pay online up until the day before payment is due, yet 1 day after payment is due I already have a $10 late fee, after ONE day?!?! Planning to move to a different facility.

Very nice facilityI bought a unit at auctionThe sweet girl at the counter was very professional.. i was her very 1st auction buyer and she was awesome

The manager, Luanne, at the Lost Nation Blvd location is AMAZING. She ensured my needs were met during my move...when I was not exactly sure what my storage needs would be. She was knowlegeable and went above and beyond with her customer service. I am grateful to Luanne, to say the least.

LouAnn at the Willougby location was amazing. She made the transactions so easy. It is refreshing working with a person so good at customer service.

Luanne!! She was always the best to talk too. She knew me by voice and the reason I needed to store my furniture for 2yrs. Without her I would have not had the exceptional experience.

The leasing process was pretty simple and straight forward. LouAnn, the manager, was very friendly and helpful during the entire process. She took the time we needed to review our options and make our final decision.

Clean and easy. Nice staff. Nice units.

The staff was always so helpful and kind and the price was perfect!

Always ready to help; keep their hours just as posted, property maintained well, never wet, always secure. Great storage with very reasonable prices. VERY pleased.

Been a nice place for storage just downsized to a smaller locker

LuAnn’s personality & customer service was excellent from the 1st phn call until I saw her in person

The service here is exceptional and the facility is clean and extremely well run.

Awesome Experience. Luann was Extremely helpful, Suppies available and Very Clean. Highly Recommend 👍

Very convenient location, clean and accessible

NICE PLACE TO STORE UR THINGS.EMPLOYEES FRIENDLY AND HELPFUL

The manager was extremely friendly and helpful! I had a very pleasant experience.

The gate hours are every day 6am to 10pm and that helps a lot when you plan on moving, there nice at the desk. Have two size storage units available that I know of

One heck of a place to keep all sizes in storage

Beware of hidden fees. Like the $20 admin fee, and the electrical fee if you leave the light on. Also theres a fee if you leave it dirty, and my new unit was filthy. It had old pallets in it and needed swept.

LouAnn was very helpful and very pleasant. Made getting a storage unit a breeze.Thank you

The ladies were very helpful and so nice to us when showing us our unit!!! I will definitely recommend this place

Great personal service, helpful in size of unit love that place

The Units and grounds are very clean. The staff is very friendly, knowledgeable and efficient. The location is very convent.

Portia was pleasant, welcoming & professional!

Does not end calls after I said I wasn’t interested in it

Very friendly and knowledgeable

Decent prices, good security

Awesome units and great customer service

Raised rates twice in eighteen months.

Great security