Thank you Jay Young, for putting that smile on his face. You helped us get exactly what we have been looking for. We are some happy campers

Best dealership ever! My brother was looking for his dream car and we found it on Car Gurus sitting right there on the lot at Rippy. Todd Rodgers was so knowledgeable and there was no back and forth while waiting for Todd to check with sales manager. He made the deal himself quickly and efficiently. He then explained every detail of the car to my brother. We would definitely go back to Todd and Rippy when shopping for another vehicle.

Rippy Auto World excels at customer service. In 2015 my husband wanted an F250. We looked everywhere for one with low miles, in good shape and a reasonable price. We could not find one where we live. I looked at Rippy Auto Worlds Website, and fortunately they list the prices right there, so I knew I wanted to go there to look. When I got there I explained that the truck was a surprise for my husband and that I did not want to drive it because of its size. The Salesmen took me for a test drive he spent time showing me everything the truck did and answered my questions as my husband was very specific about the features the truck had to have. I decided that I wanted the truck but had no idea how to get it to our house, over an hour away and not ruin the surprise. I want everyone to know that they drove that truck to my house for me so that I could surprise my husband. I was so shocked at the level of customer service they gave me. I also want you to know that every year on my husbands birthday, they send him a Happy Birthday E-mail. You just dont find service after the sale like that. I would recommend Rippy Auto World To anyone looking for a New or used vehicle.

Professional staff, waited on me to get to Wilmington late on a Saturday afternoon. Had the car pulled up out front when I arrived and ensured no one else would get to it before me despite not putting any money down or complete intent to purchase. Solid dealership with great staff. Trade in was appraised and paperwork/offering done before I got back from test drive. Overall great experience and they looked after my kids! Highly recommend.

This was one of the easiest purchases we have ever made. We knew what we wanted and they were able to deliver. We feel like we got a really good deal and Jake, the salesman, was extremely helpful, respectful, knowledgeable and expedient. We live about an hour away but it was definitely worth the drive to come to this place. If we ever are looking for a car again, we will definitely make the drive to come back here. Thank you Rippy Auto World for making it such a fantastic experience!

Best experience buying a used car. The people are amazing! We have always enjoyed how we have been treated. Bought our Saturn back when they had Saturn from Rippy... Traded that Saturn in for our minivan. Sales and Service, top notch! Highly recommend.

Joe at Rippy provided us with another easy car buying experience. (We purchased my husband’s car there 2 years ago). Thank you for the honest human connection. More dealerships should have the transparency that Rippy does.

This was by far, hands down the best auto buying experience Ive ever had! We phoned in ahead of time to ask about a specific van they had on the floor. They were able to get the van pulled up and ready to test drive before we even got there. Justin met us right as we pulled on to the lot. He was Awesome! We test drove the car, and fell in love. When we got back from the test drive, Justin already had the numbers for the loan pulled up and ready! Rippy was able to provide us with a wonderful car for a wonderful price. Thank you again guys!!!

I went to multiple dealers around town and test drove many cars that I liked. Being a first time car buyer I became annoyed with process and the aggression of the salesman. Lee-Lee and Mike at Rippy made this process much easier compared to all of the other lots. Lee-Lee made me comfortable and did not pressure me into anything. I walked away very satisfied as I bought a great car but also left the lot with the right feeling and not one of stress or anxiety. Mike also was great with working to find the best possible rate and deal even when it had no benefit to him he still did extra work to give me the best deal.

I went there on a Saturday afternoon, just to look at a vehicle that I saw online, that first of all, was exactly what I wanted & couldnt because the car or the price. We pulled into the lot and literally ran into Vic. From that moment, it was really a breeze. I was all in before the test ride, still remembering what Ive been told for years, never buy a car on a Saturday afternoon. He was very informative, efficient and courteous. Between Vic and the Financial services person, whose name escapes me, and helped by getting me financing that was challenging, I left, a completely satisfied customer, with an unexpected new car and an affordable payment. I know that everything worked according to GODS plan, but I know that He put these 2 capable gentlemen in place, with the right spirit and attitudes to carry forth His plan. I commend and recommend them on a great Saturday afternoon. They get an A+. GOD Bless.

This is my second time purchasing a car from Rippy!!! This time I have to say was the best experience I have ever had purchasing a car!!! Todd Rogers is the best car salesman ever!!!! He stayed in contact with me and made the car buying experience very easy!!!! I was able to get there and be out in 2 1/2 hours!!!! Thank you Todd for the best experience ever and I will be sending all my family and friends your way!!

Vic is the absolute man! Great guy and very knowledgeable about the car buying process. Overall great experience and very accommodating. Definitely a much more pleasurable, personable experience than the larger dealerships in town.

Ben made the effort to reach out to me after I passed on another car Rippy was selling. He told me a slightly different Cadillac had just came in and it was very, very nice....with low mileage and an attractive price. He was right and I bought it.Ben was helpful, accommodating and patient. He was s pleasure to work with.

Excellent experience. Joe and Justin were great. Answered all questions and they didn’t pressure us in any way. Very courteous. We will return for any future vehicle purchases.

We had a very pleasant experience with Jake at Rippy. There was no pressure to buy now. He didnt push any particular vehicle on us, such a different car buying experience than we have had in the past. All of the personnel there made it a point to speak to us and make us feel comfortable and at ease. We will be visiting them again when we purchase our next car.

Went in and was stopped by Jake who did an awesome job! He was straight forward and made the process super easy. We went in thinking it would be like every other car lot and be told no, but we werent. After a hour and half of talking and waiting we heard the most amazing words.... YOURE APPROVED!!!! So we signed our papers and got everything swapped and we were driving off the lot with our new car within 2 hours of being there! Awesome staff and amazing personality and definitely not your normal pushy car lot! Their goal is to make you happy as a customer and you can tell! I couldnt thank Jake and his finance manage enough for helping us!!!

I drove down to look at a GMC truck listed online. Brian B. was the gentleman who showed me the vehicle. He was very nice and friendly. We agreed on a price and I left happy.I just changed my oil, 2 months after purchasing. We discovered an issue with the truck that had been overlooked before i bought it. I called the dealership and got a call back from Mr. Rippy the same day. We discussed the issue and he was happy to resolve it.I am very pleased with Mr. Rippy and his team. I will definitely continue to give them my business, especially after seeing how they take care of their customers, even after they leave the lot.Thanks

I found Brian Bloodworth to be very helpful from the beginning to the end of my car buying experience. he took his time and was very courteous and answer all our questions. He was very patient and listen to all our concerns and got use the best deal on the car we bought. The service was excellent and and gave good detail work in getting the car ready fr use to drive home with. Irate the over all service a 5 star and I will tell others about the great deal I got. Thank You Very Much.Very Happy Customers :-)Alonzo and Pamela Williams

I cant say enough good things about Rippy Auto World. There was no-pressure, didnt feel rushed. As a matter of fact my salesman Todd and the Manager Mike were extremely patient with me and worked hard to get me exactly what I wanted. They listened to me, acknowledged the difficulty of my credit situation and personally me with the lender on my behalf to secure my financing. The dealership made the process easy.The final price was exactly what I told them I wanted (no last-minute surprises). They were professional, polite, respectful, and attentive to my needs. Todd Rogers went above & beyond — locating a vehicle that would be a good fit for me, and stayed after hours for delivery to meet me schedule. If you need a vehicle and are scared like I was go see Todd tell him I sent you.

This was a smooth buying experience. Once I gave my info there was not a lot of back & forth, they knew what I could do and they went to work. A day later Hebert called to tell me to come pick up my new truck

Last week I had an excellent experience buying a pre-owned vehicle from Rippy Cadillac. Initially, communication was entirely via email and phone. Doug G. provided very fast responses to my questions and assistance throughout the purchasing process. I would highly recommend this dealership to friends and family, and anyone interested in visiting them in Wilmington NC.

We bought a Cadillac SRX from Eric Hartley at Rippy and it was an amazing experience. Eric was professional, knowledgeable and very enjoyable with which to work. We felt very comfortable discussing options with him and he was reasonable throughout the entire process. We are thrilled with our overall experience! Thank you Eric!

I love everyone at Rippy Auto World. They really do care about your needs. They are so friendly and professional. If you are in the market for a new or used car go see Miranda, shes fantastic! The service department is also very quick and reliable.

Best car buying experience i have ever had. Joe was very helpful and the whole process was very easy and pleasant. I would recommend Rippy to anyone.

I had the best experience at Rippys My salesman Vic was awesome!!! as well as the finance Manger Mike. They worked hard to get me into a car. The customer service was great I felt like they really wanted to help me and I was not just another sale I recommend everyone to go to Rippy for fair and honest serviceAnitra Hines

Awesome experience. It was my first time buying a car from a dealership and I was trading my car in. Joe helped me out with trading in the right car for me and he answered all my questions. Very talkative, friendly guy. I recommend anyone going to this dealership!!!!

This was the best car buying experience Ive ever had. Vic Markie was knowledgeable and friendly and made sure I spent less than an hour total getting me the car I wanted. I will definitely refer this place to all of my friends.

I was worried a dealership would see me coming a mile away being a single woman but there are honest and good car salesmen out there. They just all work at Rippy Autoworld. I spoke with them by phone earlier during my work day and by the time I got off work they had all options worked out for me. They made it quick, fun, and easy!!! Thanks Mike, Jake, and Bryan for looking out for me!!!

Justin Bass is the man. He went to bat for me and worked hard to get me a great deal.Same with Alan Rippy. Highly recommended.

My name is Michelle and i just got my new car from Rippy. I have owned a few different cars from multiple places, but NEVER, EVER, have I had the impeccable service that I have received from VIC Markie and his team. Vic is a magician as far as I am concerned. Everyone from VIC to the Finance Mgr, to Justin was professional and gave me superb service. They treated me like a person and not just a dollar sign. They are AWESOME!!!

Great sales staff! They were on the phone for 2 hours trying to find me the right deal! Great quality vehicles, spotless, and showroom quality. BUY FROM THEM IF YOU WANT A USED VEHICLE!!!

My husband and I had a great experience today. We were treated great by jack and walked out with a awesome car!!! Thanks again

Amazing experience!!! Wow! Such a smooth transaction working with Jake. He was not only so helpful and kind but he added humor to it as well. Ive never experienced car/truck buying like this!

This was the very best car buying experience that we have ever! Jake Tucker and all the staff were very professional. The service was amazing!

Great experience purchasing a Mustang the other day. Knowledgeable, personable and efficient folks. Was a smooth and pleasant 5-star experience.

Had a great experience buying my new /used car at Rippy Auto World. The emphasis on customer service was refreshing and I highly recommend them if anyone is in the market for a new ride!

Theyre honest, theyre always there for you, and I really think they care. I would Definitely! Send a friend. Thank You Sir Rippy. Allen

The whole team is awesome!! Joe kept everything very professional and I left in a vehicle I absolutely love!!! Wanna thank the whole team for everything... They treated me like I was family!!!

Jake provided excellent service and answered all questions that was asked. He is the best and keep up the great work you provide to your customers.

I was very pleased with Miranda, from start to finish everything went perfect. She has a great personality, and knowledgeable about what she is doing. If the scale was 1-10 I would give her a 15! Thanks Miranda for all your help!

Very relaxed and easy buying experience, pretty much knew what i wanted before I went but Todd made the whole experience fun and relaxed and was a subject matter expert when it came to the type of vehicle i was looking at

Rippys is all about going that extra mile for the customer. A personal thank you to Miranda! You are sensational! You made me feel right at home, understood my concerns, and what I wanted in a vehicle. I got exactly what I wanted. I will do all my business here in the future and most certainly will send everyone I know straight to your door! You guys ROCK!!!Martha KnightOak Island, NC

I have to say I was pleasantly surprised by the outstanding customer service. I was very discouraged from a previous dealer so I felt stressed. Then I met Vic and my day changed. Vic and Matt were wonderful and I drove away in the vehicle I wanted. I honestly will never go to any other dealer and would recommend Rippys to anyone.

The easiest car buying experience Ive ever had! Exceeded all expectations. Exceptional staff!

Great experience with Joe Covas and his TEAMMATES. We purchased a 2016 Tahoe, with NO PRESSURE !!!! We are VERY HAPPY, when the time comes, Rippy will be the first place we go to purchase our next car....

If your looking for a great deal on your next purchase in a vehicle, I highly recommend Rippy Auto World, the staff there is very professional, honest, and goes above and beyond to get you in a great vehicle that satisfies your needs. Once again thanks to Sharika (?), Jake, and Mike..you guys are awesome.

Wife and I just bought a 2015 Mazda CX5. Definitely recommend and will go back in the future should the need arise. We were taken care of by salesman Jake Fisher, and he was on point and direct without feeding us a bunch of bs. Very happy with the vehicle and the overall buying experience. Thanks again Jake! -Rob and Stacy

I found an ad for a car I was interested in that rippy had put online. I called to ask for the price because of course it wasnt listed. The salesman refused to give me any price unless they recorded my personal information so they could contact me if we get disconnected. When I refused and just asked for the price I was directly hung up on. If thats is the kind of customer service you can expect here then Run, not walk, away.

My wife and I purchased a pre-owned vehicle from Vic Markie and the experience could not have been better! From the first email to the last handshake we were treated fairly, with honesty and integrity. We felt as though we were talking to a friend and all of a sudden bought a car! Not once did we feel any type of pressure and they made the experience enjoyable. Vic even delivered the car to my wife at my home! With an assist to Brian, who made the paperwork fast and easy to understand with NO hidden surprises, I am now a proud Rippy customer. Visit Vic and the Rippy team and you will not be disappointed!

The very best experience buying a used truck I ever had. Todd was fantastic and very knowledgable on the vehicle. I would recommend rippy auto world to anybody and feel confident they would have the same experience.

Vic and Mike were great to work with. Rippy has competitive prices and offers top value for trade ins.

Absolutely amazing service at Rippy Auto World!!! We started looking in July for a new to use SUV. We just purchased at the end of November. Mr. Vic Markie went over and beyond helping us. My husband and I wanted two different make and models. Vic worked with us for months and I do mean months and found us a perfect match to make us both happy!! Almost a thank you to Mr. Jerry Todd Sr. for his extra care and attention. We love the Rippy Family because they do make you feel just like family!!! Go see them today for your next vehicle purchase. Thank you again Mr. Markie for all your help!!! We love our new ride. Thanks again, The Stancill family.

We purchased an 07 Envoy on veterans day weekend it had 85000miles on it and were told after inspection and cleaning from the dealer that the car was in great condition. After less then 60 days and 4000 miles on the car the car began to over heat and leak antifreeze. We called and spoke with the manager and were told there repair shop would gladly take a look at our expense. After having a mechanic friend take a look to try to narrow down the issue its a water pump problem which will cost us close to 200 dollars after parts and labor. We now get to fix a major problem on our vehicle bc it doesnt fall within 30 days

I went in there looking at a car, once I found out the price of it I knew it was out of my price range. The staff was adamant about running my credit, I told no because I knew it was out of my price range, I made it very clear that I did NOT give them permission to run it nor apply for any loans on my behalf. I left found a similar vehicle else where at a much lower price, had them run my credit info. I got approved at a ok interest rate, so the people at tippy call me back in, I go and there like we were able to get you approved for a loan your credit wasnt as bad as you thought but the note wouldve been $500 a month, which I knew in the beginning was out of my budget. I declined and headed back over to the other dealership and they were like so there are some discrepancies with your loan application, and the financiers want to raise the interest rate. Naturally I ask why, well Rippy had applied to that same bank but they had put my income so high that it conflicted with the application that the other dealership whom had my real information and permission to inquire so the financier was only willing to give me the loan as a high risk borrower and thus a significantly higher rate and monthly payment. After that experience I would never do business with Rippy because in my opinion they were high pressure salespeople who were willing to do anything to get a sale even blatantly disregarding my clearly stated wishes and they were fictitious with their documentation, again in an attempt to just sale me A car. They didnt take into consideration if Id be able to pay for the car or anything because even after I told them what I was trying to pay monthly, they continued without my permission and returned with a number that was almost $200 more than what I told them I was comfortable paying and still tried to pressure me into signing for that vehicle! Maybe it was the salesperson but I dont feel like they cared about my wishes nor personal best interest as a consumer. It couldve just been me but they really put me in a bad situation and it all couldve been avoided had they respected my wishes as a consumer not been so thirsty for a sale.

Joe was wonderful to work with and he continued to work with us to make the deal we wanted for the vehicle we wanted.

Todd did a great job. I was very satisfied with the service I received and I look forward to doing business there in the future.

Our 2nd car from Rippy. Always a great experience without the hassles the big dealerships offer. Thanks Jake!!!

We went to look at a Suburban. Miranda called and asked us to come up as soon as possible as we were looking to trade our Ford Excursion. We drove 50 mins up there and this is what happened. First no one could even tell us how much the price of the vehicle was, no one would show us the inside of the vehicle or even offer us a test drive to make sure it was going to suit or needs. We drove 50 mins up there to sit in a parking lot while some guy comes out and looks over our vehicle asking us everything works in that thing, the four wheel drive, the ac, right? Well how about our questions? Does everything work in the Suburban, the ac, the DVD player? No one took the time to even acknowledge that. Miranda asked us to come up there and then she didnt even have time to talk to us. Our credit was not up to a quick approval and it was going to take some work. She said if they got the deal done they would deliver the vehicle and pick ours up. WHAT? I cant test drive the vehicle to make sure everything is the way it should be? Im supposed to take your word for it? NO. Not a good way to do business. WE chose not to follow through with financing there and will continue our search for a new vehicle.

This was Absolutley THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD !!! The Staff of the Preowned Center was a wonderful TEAM To work with ! Todd Rogers - YOU are the Bomb !!! Thanks to ALL of you who assisted with my HASSEL FREE trade in (which was a fair offer up front) along with my new jeep preparation ! I will be a returning customer when the time comes ! God Bless and Thank You !

Purchased an awesome 2011 Jeep Grand Cherokee from Rippys. Todd Rogers is the man to go to, got approved over the phone on a loan and the process was easy from there on out. Everyone there at Rippys is friendly and curtious. I really appreciate everything the staff did for me. I would recommend everyone to check them out.

My wife and I recently purchased two preowned vehicles from Rippy. Jake Tucker and Mike Bassano were superb! They were helpful in every way. Thanks, guys!

Todd Rogers did a great job helping first my wife buy a certified preowned 2016 CTS and a few weeks later me to buy a 2018 XT 5. Both were positive experiences all around.

Another great price from Rippy Cadillac and trade in. Thank you Ben

I own my own business and I needed a larger car to fit my equipment. I dont have great credit and I thought there was no way I could get approved for the type of car I wanted. I searched on the internet and found several positive reviews for Rippy Automotive. I filled out an application online and received a prompt response from Sheca. She was very nice and helpful and got me started in the right direction. Sheca set and appointment for me and made the initial application very simple. Two days later I went to my appointment and spoke to Andy and Dave and I told them my situation. They were honest about what they could do for me, they didnt try to screw me over and they said they would do their best. I didnt have high expectations at all going in but less than an hour later I was approved for a 2014 Jeep Patriot. I NEVER thought I would be approved for a 1 yr old car with very low miles. As I spoke with Andy and Dave they said This is what we do. We work with people all the time with less than perfect credit and we have relationships with many banks I cannot recommend Rippy enough!! If you dont think you have good enough credit but you need a new car you MUST visit Rippy. They will put in the time and treat you honestly. Im sure they cant get 100% of deals done but if they cant get a deal done its not for lack of trying. Rippy will definitely be receiving ALL of my business in the future.

If you want to have the most pleasant, comfortable, easy and absolutely nopressure car buying experience then please call or stop by Rippy Auto Worldand see Joe Covas or Michael Bassano. They both will make you feel right at home and when you remember what you went in for...the quality of pre-owned vehicles is top of the charts! Joe and Michael thank you!

I have gotten two cars from here and it was always zero down, no fuss and they are the most helpful people. Vick Markie made sure I had everything I needed and Im so grateful!!

Fantastic. Excellent service from top down. Ben Howell is professional, courteous, and extremely efficient.

Vic was great and made buying a car fast and easy.

Buyers Beware!!!!! I bought a used truck from them,,,, and the very next day the engine light came on and i was told it was my problem now..... have whatever you are buying from them checked out, i was told car was sold as is, but an engine code less than 24 hours after purchase...... i mean really!!!! this just tells me the code was reset just to get the truck sold and the problem was put on my back.....BAD BUSINESS if you ask me

Great Place Or Dealership

Ben Howell did first calls job, Ill be back in the future to buy another car.

Nice cars