I had my first visit with Dr Kaluzne a couple of weeks ago, picked up my new glasses a week later. Great experience all around, Dr K and the staff are helpful and friendly. Very efficient. Beautiful office and great selection of frames. Special thank you to Jessica for helping me pick frames and fit me for the bifocals. I can now read a magazine using my glasses; I no longer have to take off my glasses and hold the magazine up close to my face. So glad I found these folks!
Been going here my whole life, first to Dr. Kaluzne Sr. and now his son. The whole staff is extremely friendly, not pushy at all (!), and I always feel valued and well-taken care of. Dr. K is a bit of a fast talker but so am I 🙂 I appreciate the efficiency! They squeezed me in for a semi-urgent matter to be seen same day, and the optician helped refit my glasses, which were rubbing behind my ear, while I waited. Dr. K has kindly met my mom on a weekend for an urgent situation or two over the years as well. Highly recommend to anyone looking for an eye doc!
Use to go to Dr Kaluzne Sr .I had moved away but returned several years ago and glad i resumed service w/ the son, Dr. Kaluzne . I feel the staff and Doctor are thorough, efficient, answer all questions and just really nice people
VERY professional and friendly service! Doctor and staff answered any questions I had highly recommend
This place is perfect. I am so lucky to have found it & I can not recommend it highly enough. Everyone here is so friendly and helpful. [Shout out to Jessica who is my absolute lifeline for frames - a fashion icon!] If you’re looking to establish care or switch providers, don’t hesitate - this is the place. I’ll never go elsewhere. Thanks, all!
Great exam! Great staff! The only uncomfortable portion, was having to wear a mask while taking the actual eye exams. Every machine fogged up! Very stressful. Other than that part, absolutely nice office and folks.
Dr. Kaluzne is great and so is all of his staff. They are all very friendly and knowledgeable! They use some of the best advanced technology to screen for early detection of glaucoma, macuIar degeneration, etc. and they also have a large selection of frames. If you are looking for an eye doctor, I highly recommend Dr. Kaluzne!
Another great experience yesterday at Kaluzne Vision Care. They have state of the art technology in a new and super clean office. I always get optimap done so no more dilation of eyes is needed with that. The entire staff is professional and very personable.
This was the best eye exam i’ve ever had!! The staff is extremely kind and knowledgeable and I enjoyed every second. They’re not pushy when it comes to buying frames and are genuinely there to do whats best for YOU!! Will return in a year:)
I love it there! It amazing ! they’re very family orientated. Nice clean environment👍I highly recommend anybody there.
Excellent staff. Prompt care. Dr. Kaluzne was great--thorough and knowledgeable and patient and answered all questions. I would highly recommend as a first stop for any eye issue--not just glasses.
Kaluzne Vision Care is a very happy and friendly environment!!! This office is just one year old and its as clean a year later as the day it opened.Dr. Kaluzne is very thorough and takes time to explain and answer questions. They have a huge array of frames to choose from. Jessica & Emily are awesome and give you their honest opinions when you need to make a decision. Actually everyone is helpful without any pressure. I highly recommend Kaluzne Vision Care.
This facility is very clean and well organized. They keep the flow to a very comfortable level. The staff are friendly and knowledgeable. Dr. Kaluzne was very informative to my son, who was completely against going in general. His patience and demeanor was so well balanced that my son actually decided to give glasses another try. Never did i think I would see him agree to ware them again.Thank you so much for your grace and kindness.
Dr Kaluzne is enthusiastic, knowledgeable and friendly. He does not mind answering any questions I may have. My husband and I enjoy the friendly staff as well.
The staff here was very friendly and Dr. Kaluzne was very knowledgeable and personable. There was absolutely no pressure to buy lenses or frame there. They even gave me my prescription in case I wanted to go elsewhere. I highly recommend Kaluzne Vision Care!!
Great staff! Dr. Kaluzne was very thorough and not in a hurry.
I had eye pain from hitting microwave door. My eye was very tender and hurt to move it. They were able to get me in the day I called. He prescribed eye drops that after the fourth drop things started to improve. Thank you!
After poor service at another optometrist, I needed a new eye doctor. After reading the Google reviews for Kaluzne Vision Care, I decided to try it out. I am so glad that I did because they are exceptional. I spoke to Emily a few times before my visit and each time she was personable and professional. When I arrived for my visit she was there to warmly greet me and walk me through all of the Covid protocols. Each staff member I encountered had the same care and attention to detail and each thanked me for being there. Dr. Kaluzne was amazing. They have beautiful frames to select from and Malia will help you find the perfect, well-fitted pair. If you are looking for a boutique, personalized experience this is the place for you!
I do not have experience as a patient here, but I did receive seriously outstanding service from Jessica and Emily at the front desk. I live in Durham and wanted to order a pair of Garrett Leights, and Kaluzne is the closest authorized dealer that was in-network with my insurance. I contacted them through email about getting a pair shipped to me. The staff is very responsive, organized, and when I called in to place my order the next week and my original point of contact wasnt in the office, Jessica was already up to speed on my previous inquiry. This kind of communication between staff is seriously refreshing. I also appreciated them reaching out to me via text to keep me posted on the status of my order, rather than me having to follow up repeatedly as Im used to. The process was completely seamless!
Hands down the best vision center! Dr Kaluzne and his wonderful staff are always professional, friendly and great to deal with!
Julie and Emily that work at the front desk are so very nice and helpful. Dr. Kaluzne was efficient but I never felt rushed and he took the time to make sure I completely understood everything with my exam and contacts. The facility was super clean. Im so glad I found them!
The customer service was exceptional. The facility was spotless and everyone took great care to follow covid guidelines.
Kaluzne Vision Care is the absolute best. I can attest to that because I start out there when I was in the second grade with Dr. Kaluzne’s father (Sr.) and now his son, and I am in my later 40’s that is how long it has been. Family friendly, they care about each individual and will go out of there way for you. The best eye care that you will receive.
It’s a great experience to come to this practice. The staff always make you feel welcome and has some of the best eyeglass care for its patients also a care. I would recommend this office for anyone that needs assistance with eye care!!!!
My experience has always been a positive one! They have a large selection of frames, and will take as much time with you as needed. Great job! And theyre new office is gorgeous!!
I havent had an eye exam in 6 years.. that was my one and only in my 51 years.. Im very weird about my eyes, as many are. But Im also diabetic and really needed to get them checked. A friend recommended this office to me, so I went. Everyone there was so kind and professional.. and the exam was a breeze!! Needless to say, from now on, I will never miss an annual due exam and I will always use Dr. Kaluzne!! I cant say enough about the Office!
I have been seeing Dr. Kaluzne for several years and he and the staff has alway been wonderful. He is very thorough and explains everything in detail. Because of him, I have perfect vision for the first time since 2nd grade. I recommend Dr. Kaluzne highly. You will not be disappointed.
Everyone at this practice, from the moment you walk in, is incredibly friendly and professional. Dr Kaluzne is informative and easy to understand. The staff is accommodating and friendly. I am glad I found this place for sure.
Been going to this practice for 15 yrs. Father was great but retired. Son followed in his steps .. friendly, attentive, caring and easy to understand.Staff - everyone from check in to check out super friendly, super nice. Every one easy going.Been here for both eye exams and contacts - very pleased. Highly recommend especially since they have eye wear ... it can be a one stop shopping !
Great service...
I have been going here for almost 5 years now and I ADORE it. Best Optometrist Ive ever had. Amazing staff, extremely clean and phenomenal service each time. They truly go the extra mile for you.
ABSOLUTE BEST eye Dr in town!! This is my second year going to Kaluzne and I am EXTREMELY satisfied with the service that they provide me with! The staff is extremely kind and Dr. Kaluzne knows his stuff! I always look for the best when it comes to my eyes. I can never find myself to go anywhere else! My contacts are always a great price as well! 😊
Beautiful and clean new office space. staff was smiling and very friendly. doctor sat down and spent time explaining everything and made sure all my questions were addressed. all was in a comfortable setting.:)
My husband brought home a business card from here. So I decided to call and book an appointment for us. The ladies who work the front office were more than customer service approved but just the best at there positions. However, I didn’t have the same great experience with the person who assisted Dr. Kaluzne. She didn’t introduce herself to me, I wasn’t informed that I was taking the Octimap, and she just made me feel uncomfortable. It wasn’t for the fact that I thoroughly enjoyed my visit with the doctor and the ladies. I was happy to order new glasses while I was there.
It is always a pleasant experience from the time you enter the building. Even with the pandemic everything is still great. Not to mention the new location is fabulous. I have been a patient here for over 12 years and will keep coming back!
Been going here for years and the best service in Winston-Salem. Always friendly and helpful.
My eye doctor that Ive been seeing for almost 20 years retired so it was time to find a new one. A coworker recommended Kaluzne and I am so glad I went! Dr. Kaluzne is kind, personable and very informative. He makes you feel well cared for. Great experience with the nurse, Dawn, who took all my info. She was super sweet! The receptionists, Emily and Jessica, are fabulous too. If you want to go to an eye doctor that makes you feel like they really care, go here! I would recommend Dr. Kaluzne to any of my friends!
I went in today for my appointment and was blown away by how professional and kind the staff was. The people were great, the equipment was state of the art, and Dr. Kaluzne was very kind. He took the time to answer my questions and explain all of the options available to me. I would HIGHLY recommend this practice!
Kaluzne Vision Care is the best! Everyone there is friendly and helpful. So glad I found them for all my vision needs!
Dr. Kaluzne and his entire staff are great. Exams are very thorough and he explains exactly what is going on with your vision. There is also an outstanding selection of frames. So glad I found Kaluzne Vision Care when I moved to Winston-Salem!
I would give them 5000 stars but they only have 5. They are great and friendly people and he will sit and explain everything to you
5 stars hands down! Dr. Kaluzne and all of the office staff are very professional, kind, & prompt. I never have any wait times. Just a great office & highly recommend for an Optometrist!
From check-in to the tech visit, through the eye exam with Dr. Kaluzne, and finally the frame selection with Bill and checkout, Kaluzne Vision Care provides exceptional service. I couldn’t be more happy with my visit yesterday. Would highly recommend considering them for all your eye care needs, whether it be glasses or contacts.
I had a great experience at Kaluzne Vison Care. From the front desk ladies, the assistant, and Dr. Kaluzne, all were so friendly. When I called to make an appointment, they were able to get me in quickly and Jessica was so helpful in requesting my records from my previous eye doctor. Very short waiting room time and thorough exam. Dr. Kaluzne took the time to educate me, talk through any concerns, and made some helpful recommendations.
Dr. Kaluzne and his staff are the absolute best of the best. The staff is very knowledgeable and attentive. You will always be greeted with a smile here. The staff is not only friendly but is capable of answering a lot of technical questions. They treat you as a person not just as a patient.Dr. Kaluzne is detailed oriented and very thorough. He will answer all questions and get as technical as you want about the results of your examination. He is up to date on all the latest research. For example, he will talk with you about Lasix and explain the pros and cons for you personally. He put me in the newest B&L contacts for multifocal and astigmatism. He worked to get me the best results over multiple appointments. He is price aware and tries his best to keep your costs down. I highly recommend Dr. Kaluzne and his wonderful staff!
I LOVE THIS OFFICE!!! I’ve been a patient for 13+ years and they have always been polite and thorough. The staff makes a true effort to get to know their patients, and Dr. K is awesome! Enthusiastic and explains everything very plainly. I’ll be a patient for as long as I live in Winston...and even if I moved...lol. Kaluzne Vision Care is the best. 👍🏾
Everyone is always so nice and welcoming at KVC. Me and my daughter like coming here and Dr. Kaluzne is very informative! He explains everything so well and takes his time with patients. I definitely recommend!
Dr. Kaluzne and staff are very accommodating, kind, and helpful. Their performance is exceptional.
We have been going to Dr. Kaluzne (first Sr. then Jr.) for ten years now, when my son was first diagnosed with dyslexia. After a year of vision therapy with Miss Angie, my sons ability to read soared and so did his confidence. The staff here is friendly and its always a pleasure to see them again.
Have only had great experiences at Kaluzne Vision. I recently moved away from Winston Salem & when the new eye care place I went to did not have the frames I wanted I immediately called Kaluzne! Ben with the Optics department was able to get the exact frames that I wanted ordered almost immediately with the option of mailing them directly to me. He was great help, very professional, & friendly! Treated the situation as if I was a friend of his which I appreciated very much. Thanks to Ben & Kaluzne Vision Care, Ill be looking fresh this summer with my new prescription sunglasses 😎
Great experience overall. Dr. Kaluzne was professional and thorough, and offered several options. Based on my personal preferences, occupation, etc., he ended up recommending that I keep using basic (inexpensive) readers, rather than selling me on expensive progressive glasses. That sort of patient centered care is terrific and should be the norm everywhere.
Great staff and great service!! I’ve been with this company for years!!
Great experience!
Being a new patient I was a concerned about the whole experience. However, it turned out to be fantastic. The Dr. Kaluzne, Jessica and the rest of the staff are a top notch team - very friendly, courteous and knowledgeable. I wish I would have known about them when I moved to the Winston Salem area three years ago. I would recommend this practice without hesitation.
Very thorough eye exam and explanation of contact options. I have been seen by Dr. Kaluzne and so have both of my sons. I feel like he takes his time and doesnt just try and rush you through to get to the next patient. He is very professional yet is easy to talk to and listens to your concerns. I have been to other eye doctors and this has not always been the case. We will be making our annual appointments at this office for quite a while!
Excellent customer service and much more efficient than some of our local big business eye centers. I am so glad i made the switch.
Love this place. Been going there for years. Everyone there are absolutely wonderful. Ben in the optical part where the glasses are he is great. He knows his stuff. My son and husband got metal stuff in there eyes and they wont go to anyone else but him. He is a fantastic eye dr. You will love everyone that works there...
From making the appointment to checking out, everything was such a pleasant experience. The staff is really friendly and accommodating. Dr. Kaluzne takes the time to answer all your questions and the exam is way more than your typical eye exam. I found an awesome pair of Tom Ford sunglasses that I just love. I definitely will be back for my annual exam.
After 26 years, this was my very first eye doctor appointment. From the time I checked in, they were wonderful! From friendly attitudes, picking out the right glasses, and not trying to up sell too much. I had a marvelous experience. Absolutely recommend to anyone!
The staff is really friendly and knowledgeable. The new office is gorgeous!!!
I moved from Ohio and needed a new eye doctor so found this place accepting new patients. I have loved it! They are really quick at getting you checked in, seen, and swiftly moved through all the tests. They also offer an Optomap retinal scan, so you dont have to get your eyes dilated by eye drops and screw them up for the rest of the day! Its just a picture scan of your retina (doesnt hurt at all, just a quick light basically). I can walk out without sunglasses and drive myself away. They have a big selection of glasses and sunglasses to choose from and are very helpful in finding the right pair for you if you like. The whole staff is very friendly.
A great and caring staff! Always such a great experience when I have my yearly eye exam!
All around great staff! Respectful of my time from the appointment through the exam. Dr Kaluzne was very personable and took the time to educate me and answer all my questions.
Great staff and professional team at Kaluzne Vision Care. In my limited, well-treated appointments at Kaluzne I have become a brand ambassador overnight. I already have a couple of my coworkers on an annual rotation here, and let me tell you why:-Location & Convenience: This is arguably one of the better spots in Winston as it is very central to daily routines, etc. I find it very convenient and hope they decide to stay here for years to come. Light refreshments seemed to be available in lobby (I opted to watch TV instead).-Staff & Professional Team: You will find you are in great hands here. There are options for all needs and price ranges. Staff is very courteous and caring - providing the level of care we all hope for and deserve. My questions were beyond satisfied with their knowledge and perspective. An all-around treat to talk to the front-end and back-end staff - truly delightful!-Options: Many modern frames, technology/-ies, and techniques are employed here AND traditional frames, etc. are as well. Something for everyone. For instance, I opted in for the the Optomap Dilation-Free Eye Exam opposed to the traditional eye dilation method imposed elsewhere. Choices abound.I hope my review helps you decide one way or another, but I highly recommend and will continue to do so. Cheers!
Absolute best VISION CARE PRACTICE ever! The service is clinically excellent and each staff member is personally outstanding. From the first call to schedule an appointment until the final exchange at the end of the visit, AMAZING interactions. I recommend this practice highly and look forward to years of exceptional care.
These folks are most pleasant to be around. They are amiable and professional. I am always treated with respect and genuine care. I feel that I am well taken of.
Very friendly and willing tonanswer any questions or concerns I had. Efficient and well well organized. My appointment didnt take long at all. Only critique would be that the lady who did the initial exam slow down a little. She moved a bit fast through all of the machines and walked quickly from thing to thing. I had to hurry to keep up. Also Dr. Kalunze was very knowledgeable, just talked really fast and I almost asked him to slow down a bit. Which Im sure he would of if I had. Over all good experience, Awesome prices and top of the line lenses.
I first visited Kaluzne Vision Care over a year ago because of the rave reviews I read here on google. Now that I have became an established patient, its only right that I return the favor! Dr. Kaluzne and his staff are phenomenal, and treat everyone with the utmost courtesy and respect. Dr. Kaluzne is extremely knowledgeable and personable, and it is evident that he really cares about his pafients, and throughly enjoys helping us all to see clearer! I have never had a problem, and I would highly recommend anyone seeking an eye professional to strongly consider Kaluzne Vision Care.
Love the new building!! Dr. Kaluzne always very nice an helps you understand the things you don’t know about your eyes. Everyone there is always welcoming an cheerful at all times.
Excellent service, very professional & thorough comprehensive eye exam. I appreciate Dr. Kaluzne explaining my eye health in terms I understand.
I have been coming to Kaluzne Vision Care since 2009. I have always been treated with respect and kindness. I have had several accidents with my sons glasses and the ladies at the office have always been a great help!! I just cant thank you enough for all you have done for my family and I am so thankful we found you!!Cynthia H.
Great doctors ......great customers ....highly recommend Dr. K
Thorough treatment, great explanations and super-friendly, genuine staff! Everyone at the practice is vested in sound solutions for the patient with solid recommendations for my care, finances and future. I absolutely would recommend Kaluzne Vision Care without hesitation!
Great staff! They are very friendly and knowledgeable! Dr. Kaluzne is kind and takes his time with you!
They don’t rush and take time to do things right. Best Eye team I have ever used!
Very knowledgable and professional. I wish I would have found out about them years ago. Definitely will be bringing my whole family here. Keep up the great work guys!!!
Been going here for several years and could not be more satisfied!! From check in to check out, your experience is amazing!! Dr. Kaluzne is very caring and and takes time to talk to you in detail about your eyes. Thank you so much for your Customer Service and Family atmosphere.
I had nothing short of a great experience at my most recent eye exam. Dr. Kaluzne and his staff are very knowledgeable, and the office environment is pleasant. He took the time to answer all of my questions and I did not feel rushed. I found a pair of Kate Spade glasses and I cannot wait to wear them! I will continue to return for my annual eye exam at Kaluzne Vision Care. Highly recommended.
Always fast and efficient service. Great customer service and Dr Kaluzne is knowledgeable and is always helpful with concerns.
The entire staff are knowledgeable and extremely professional!
Excellent Experience.Paperwork was emailed in advance. All staff were knowledgeable, flexible, and friendly. I was finished with my exam in less than an hour.
Did a google search for an optometrist in the area, they fit me in quickly, and then were friendly and efficient.
Christy went above and beyond to help me understand my new vision policy and I am not even a patient there (yet!)
Havent visited in quite some time, but found that Dr. Kaluznes son, also Dr. Kaluzne, had taken over the practice. Same great service, and I feel I was in competent hands. He helped me with my contacts until I could actually see everything, which no other eye doctor has ever taken the time to do for me before. I am very happy.
Been a customer for years. They have always taken care of my eyecare needs in a professional and expedient manner. Would recommend.
Friendly staff that tries to help you out as much as possible. Provider is very knowledgeable and easy to talk to
I love it here and so does my whole family!!!
As usual, the doctor and staff are all very professional, friendly and concerned - and very efficient. Always a pleasure.
Absolutely love this practice. Dr and staff have always been so pleasant and willing to help with any questions I have. This practice promotes quality, and i have enjoyed my quality eyewear that I have purchased! I have been a patient here for over 6 years and I almost feel like a family member every time i come in. I highly recommend dr kaluzne for anyone that is in need of an eye doctor.
They not only have the most fashionable products but dr. stephen kaluzne shows great concern for your eye health, and physical health also....i call that above and beyond..thanx dr. kaluzne...av...
They are greedy, overcharging for basic visits and always trying to upsell their products. Its not about taking care of their customers needs, but instead its about seeing how much money they can make off them. Im sorry I wasted my time and money here. I will never be back.
Great Experience