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Advance Auto Parts
28 Romaine Ave, Yonkers, NY 10705, United States
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Advance Auto Parts
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Ma
Review №1

Hello everyone, I had the pleasure of visiting this store at a time where it was not too busy. Late afternoon on the weekend is a good time. There was plenty of staff members working one outside and two at the register that were polite and helpful even with the slightest, smallest inquiry - before purchasing and having to return. I had the pleasure of getting a quick response and a satisfying experience. I recommend this shop. However be mindful that other business hours may affect your experience.

An
Review №2

Find a part that didnt find in any 3 AutoZone in my area. They didnt have it at the moment but they order it and next I have it. Good job guys.

je
Review №3

They gave me exactly the part I needed and it worked. Good prices.

Va
Review №4

Purchased a battery back in June 2020 and it died. Sent someone in to replace it in July 2021 they were given an old battery. Next day alternator went.First thing the manager Raheem says when he looked at it was the battery was old.I told him I needed to test the fuses because after putting in a new alternator several warning lights, dash lights and other things were no longer working, I was concerned about messing about the new battery and alternator and asked if there might be a connection to them blowing(already knowing some of this from the mechanic I dealt with). At which point Raheem started offering a full refund for the battery and a new replacement.Raheem spent another 20 minutes of making a great show of wanting to make me happy without accepting any responsibility and then back pedaled on the refund even though I asked several times about whether he needed the original card, if I needed to sign something .. THEN he refused to put the battery in saying he didnt want to be responsible for anything that might happen as a result of his doing so because of all that Id asked him🤦🏾‍♀️. Oh, and he insisted there was no machine to test fuses when asked if he could check them?!🤷🏾‍♀️ Yet the guy he paid to put my battery in told him there was a tool and brought it with him NONE of these people seemed to know that my car has a battery terminal fuse???I wont go in there if Raheem is working the rest of the guys seem really chill are pleasant, polite and willing to help. Raheem is a weasel that looks out for his own skin and tells you what you want to hear and then renigs lying right to your face like youre stupid!

Ri
Review №5

Always only one person at the register. They are really nice people that work there but we shouldnt have to wait so long to get checked out.

Be
Review №6

This place appears to be well stocked with auto supplies, and the staff very knowledgeable about parts needed for various auto repairs!!

He
Review №7

Very nice people. they lend you tools for free.

Sh
Review №8

We had a positive experience at this place. We got what we wanted, we were in and out quickly, and the employees were courteous and friendly.

Na
Review №9

Excellent service. The clerk helped me to get a rebate and also discount on my purchases.

Ro
Review №10

God services, good social Distances, every one wear a mask inside

Pr
Review №11

Quick and efficient. Prices? A little too high

Ry
Review №12

The employees need to be trained, many of them lack car knowledge.

Jo
Review №13

Nice place and great service

Vi
Review №14

Girls are rude and nasty and dont want to help you

Ti
Review №15

Good auto part.

Jo
Review №16

Excellent place to do business. I purchased a battery charger and had to return. They refunded me

wi
Review №17

The staff is friendly and very helpful

Pa
Review №18

Definitely need people that understand English you get tired of receiving the wrong parts because the guy behind the counter doesnt have a clue

Je
Review №19

The manager is great he doesthemost for consumers

N
Review №20

This my spot...lol....Jonathan, and Paul....You guys ROCK!!!

le
Review №21

Was ok they had my part but it took a little long for it to come

Iv
Review №22

Its a friendly establishment. The workers will always help you find what youre looking for. 🙂

De
Review №23

I didnt go there. I passed by there.

He
Review №24

Friendly staff very helpful and great deals

Sh
Review №25

Really knowledgeable and friendly staff

JH
Review №26

Nice auto parts shop with small parking lot outside. I felt very well with the services. I was looking for some parts and they helped me to get them on their website. What isnt there, they order it for you.

Br
Review №27

Poorly stocked cant find anyone for help. One person at register. Dirty shop

Ca
Review №28

Great customer service and amazing selection of parts

Ma
Review №29

Always so helpful, even if you dont know anything about cars, youll walk out of there feeling like a mechanic. They tell you all you need to know and find the perfect stuff for your car.Ask for Henry hes the best!

Ja
Review №30

Good service

Em
Review №31

Service is not goodThey dont noting about that

Ja
Review №32

A Large Variety Of Automotive Accessories,and A Pleasant Atmosphere!😎

fi
Review №33

The manager Jaime and PaulNasty people, unprofessional and nit educatedThe lady very nice hard worker

St
Review №34

They have the parts for the job!

Da
Review №35

My car was having battery problems i went there at 6pm I ask one of the employees if they could check my battery their answer was it’s too dark we cannot do it so I had to drive to AutoZone not only they check my battery but they also replaced it with a new one AutoZone thank you

Fo
Review №36

Is okay as well. Good place to get parts other stores dont get...

Mi
Review №37

Jay was very helpful, kind, respectful, knowledgeable. I will definitely visit this location again in Yonkers, NY

Ti
Review №38

Had. What. I. Wanted

Tr
Review №39

Always good service and great prices

Br
Review №40

Just went in to cancel an online order, they did it quick and was out the store in less than 5 minutes

Su
Review №41

That is another good one, their services almost the same, so I will give them the same rate .

Au
Review №42

Every order I try to p/u, the item isnt their, come back tomorrow, it has to be ordered from the main office. Their inventory control is horrible. Other Advance Store this isnt a problem but this one, it happens nearly every single time. Its like these employees hide stock to hold for the car wash next door.

De
Review №43

Good service

Am
Review №44

HORRIBLE HORRIBLE! FIRST THEY GIVE MY FIRST ORDER TO THE WRONG CUSTOMER TELLING ME THAT I WAS THE ONE WHO PICKED IT UP WHEN I WAS IN LONDON ON A FLIGHT, THEN SHE ORDERS ME ANOTHER SPRAY WAX, CHARGED ME AND THEN I GO TO PICK IT UP A WEEK LATER AND THEY TELL ME I TOOK TOO LONG TO COME PICK IT UP, I WAS NEVER SENT AND EMAIL OR RECEIVED ANY PHONE CALLS LETTING ME KNOW MY ORDER WAS READY TO BE PICKED UP.....BUT IF MY ORDER WAS SENT BACK BECAUSE I TOOK TO LONG TO COME PICK IT UP WHY WOULD THE MANAGER CALL ME THE DAY BEFORE TELLING ME TO COME PICK UP MY ORDER, THE SAME ORDER YOU SAID WAS CANCELED????

J
Review №45

PAUL is the type of employee who faults a customer for lack of information in regards to company policies towards customers and transactions. Incredibly RUDE, UNPROFESSIONAL, and basically not a good person. Advance auto parts is TRASH. ESPECIALLY THIS LOCATION..

Ro
Review №46

Great job.well done

Pr
Review №47

Great staff. Very helpful

Tr
Review №48

Good service just hate the parking lot, weird setup.

Jo
Review №49

They need cashiers

Wi
Review №50

Great experience, in and out with the part I needed. No hassle

Sa
Review №51

Good store, nice employees. They were very helpful when I asked them to look up parts for me and were even able to get me a coupon for the brakes I was purchasing. Only downside is that the parking is such a pain because of where its located.

Gu
Review №52

Looking for bulbs, but had none. Service made effort, but was sold out. Great, last minute place. Look to have parts ordered for cheaper elsewhere if on budget

Ju
Review №53

I GAVE IT ONE 🌟 JUST TO WRITE THIS REVIEW. WHEN IN REALITY THEY DESERVE 10 THUMBS DOWN. STAY AWAY FROM ADVANCE AUTO. THE PARTS DOESNT LAST LONG. DONT WASTE YOUR HARD EARN MONEY AND TIME. YOU WILL BE WASTING MONEY ON LABOR COST. TAKE MY ADVICE STAY AWAY...................... FAR.................... AWAY....................... FROM ADVANCE AUTO. BUY ONE AXLE WITH LIFETIME GUARANTEE MEANING YOU BE GOING TO THE STORE FOR THE REST OF YOUR LIFE TO EXCHANGE THE SAME PART YOU PURCHASED IN 1989.... REAL TALK!!!!!!! 😂😂😂😂😂😂😂

Do
Review №54

The staff is always willing to help, the store is pretty well laid out and seem to always have whatever parts you need....You can purchase online and pick up in store too.

Da
Review №55

Very helpful

Ar
Review №56

Employees were helpful in getting my supplies

hu
Review №57

Quick response. Alot of help. Explains info clearly and give different suggestions if a part is not available. Respectful and very welcoming.

jo
Review №58

Slow the guy behind the counter didnt know what he was doing when I wanted to return something.. Lady on the floor didnt speak no English. When asked the Manger about electric cleaner spray he said he doesnt know what Im talking about.. Was really disappointed in the customer service all together..

fe
Review №59

I called for some heater hose. Mr Angel answer and said YES they have it, I asked if he can put them aside and Mr Angel said YES, I told him Ill be there in 10 mins. When I got there the store was empty. I found Mr Angel on the phone talking to a friend and ignore me for 15mins. I believe that this man be reported. Thank you for attention. First time this ever happened to me. And hoping its my last.

Ri
Review №60

Very nice young lady showed me a mirror replacement.. She was most knowledgeable and pleasant..rebuilt my mirror economically...Thank$ Babe..

Je
Review №61

Fast and easy. Knowledgeable staff

Vi
Review №62

Went online to check their inventory for a Meguiar hybrid ceramic wax. Says in stock fast and free pickup. Get there..they didn’t have it. Third time I went in there and showed them online where it says they have it and they don’t. Girl up front says it may be on the truck but they can’t get to it. I go and pick out another chemical guys product and show her the online ad and she tells me they can’t match the price and if I want that price to put it through online. I already came here for a specific item that you don’t have and now they want me to put through the order online to waste even More time when they can override it in the system. The price was 8.24 online and 11.99 in store. If you want those low prices call autozone or go they will match. I called autozone and they matched the price and had the Meguiar in Stock. Easy as one two three. Go to auto zone don’t waste your time at this store their inventory is never right and it seems like an issue anytime something is picked out on the internet. Advance..sell the company back to Carquest.

Jo
Review №63

It is clean and organized. Unfortunately i have had many experiences where they cannot find parts ordered or dont understand inventory. Definately makes me miss stores more out west.

Ma
Review №64

Great customer service. Joshua is a credit to this store. Extremely knowledgeable staff. Thanks. 💯😀

Bl
Review №65

They have everything you need. Checkout is a little slow.

Ro
Review №66

Great sales people very helpful andgo out of thete way to help customers

mi
Review №67

Bought a light bar that was used on the shelf was told it works, went and put it in and went to test it and it doesn’t work, spent a hour and a half putting it in and then I come to return it and they said because it was used it can’t be returned. Find this to be very bad service

jo
Review №68

They are usually helpful at the counter the prices are usually reasonable

Ri
Review №69

Mohammed is polite and very helpful, seems as if he takes care of his regular customers very well too

Ed
Review №70

Always good service.

se
Review №71

They have good spring time deals nice services

Ch
Review №72

Very accommodating staff members to meet the specific requirements that we have for us and our customers. We expect to shop here often!

gr
Review №73

It nice place

Za
Review №74

This is my favorite chain auto parts stores. Every advanced i have ever been in has had friendly and, professional staff that are almost always able to help with my many automotive needs.

Bo
Review №75

Not to many people inside felt comfortable with that....Im trying to stay Rona free

C
Review №76

Michelle....AMAZING!!!! Ladies if you have limited car knowledge and need assistance Michelle is your girl! She is just as knowledgeable, if not more than some of her male counterparts.

To
Review №77

The manager is very well informed on all the products in the store. Great place to shop.

Cr
Review №78

Had a everything that Autozone did not. Good customer service, although one associate was more interested in mounting a wall clock than helping customers.

ke
Review №79

Anthony was a great help, changed my battery and made me feel comfortable in the store. Best auto parts store in south yonkers.

PA
Review №80

Manager Mr Rahman was very helpfull

Am
Review №81

Slow service pricing is reasonable

Ha
Review №82

HAVE PARKING SPACES SERVICES GOOD FOR AUTOMOTIVE PARTS &TRUCKS PARTS.

Ko
Review №83

Limited staff, but of the 2 that were there Dahiana was very knowledgeable and friendly. Good place to go if you need parts ASAP.

Da
Review №84

Better than the autozone down the street, but still not the best. Could use improvement in the customer service department. Their knowledge is whatever the computer says and most of them lack actual mechanical skills.

KI
Review №85

Those guys are awesome awesome very helpful

Mo
Review №86

Great place all you car needs. Anything for your car you need is here.

ja
Review №87

Muhammad Rahmen claimed To be their Manenger, very unprofessional never coming back !!!!!!!!!!!!!!!!. I mistakenly purchased the wrong battery pack and tried to return it. He accused me of not having “common sense”.... never in my life have I had to deal with such disrespect. I will forever advise anyone never step foot in the Yonkers location near McLean ave.

Vi
Review №88

Very good workers and you threaded with respect at all times.

Ta
Review №89

Large selection of products and friendly service.

Ma
Review №90

Friendly and knowledgeable staff. Usually pretty quick in and out.

Se
Review №91

Good people. Very helpful

Ca
Review №92

Store is sapose to open at 7.30, still not open now at 8.06 not good enough

As
Review №93

Reasonable pricing, very helpful staff.

Ed
Review №94

Prices is great but service is slow they need to hire people with knowledge of automotive

Ro
Review №95

Service is Great 👍

Ma
Review №96

Ive always gotten very good advice and friendly service here. They even carried my purchase out to the car

Da
Review №97

Great prices and service.

Jo
Review №98

Awesome workers very quick customer service

Ji
Review №99

Good help every time I needed it👍🏿

Da
Review №100

Good prices and the staff have a little bit of a clue

Information
59 Photos
100 Comments
4.1 Rating
  • Address:28 Romaine Ave, Yonkers, NY 10705, United States
  • Site:https://stores.advanceautoparts.com/ny/yonkers/28-romaine-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 914-968-9272
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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