My wife and I were in the market for a used Chevrolet Silverado 2500 HD! There are quite a few out there for sale, many of which met our criteria and we would have been happy with purchasing. But...we also wanted to feel comfortable with the person or dealer from which we purchased the vehicle.This is where Platinum Auto and especially Larry stood out from the crowd. When we first visited, we loved the truck that was on the lot but still went away, uncertain if it was THE one. A few days later I called Larry and asked more questions to which he patiently and thoroughly answered. Still we waited. We drove the hour and a half to check it out again. We test drove it again. Again, Larry was patient, answered questions and was transparent in his answers. No hemming and hawing, just told us what he knew and if he didnt know, said he would find out...and he did.We left and then just showed up and asked to see the truck again. It was a rarity that it was still available, it is a great truck. This time, We made the deal! When we did we mentioned a feature that wasnt operating correctly. He promised it would be repaired when we returned to pick up the truck!When we came back, the item had been replaced, not just repaired and Larry again took time going through the vehicle with us. His follow up with us and availability when we asked questions weeks later is why we feel blessed to have found Platinum Auto.All this is to say, if your trust in the dealer is as important as your getting the right car, look at Platinum and experience a great overall car purchase!

I would recommend this dealer to absolutely anyone. Larry and the team at Platinum Auto go above and beyond. Some people use that saying very loosely, but in this case it’s in the truest sense. If they have the car you’re looking for, they’ll give you a great deal. However, in my experience, they will also work diligently to find you the car you really want, even when they don’t have it on the lot. I was looking for something very specific and he didn’t have it. Amazingly, a week after we met to discuss my needs, he found me the exact vehicle at a price that was completely affordable. When it arrived, it had a few cosmetic blemishes, but not to worry...Larry sent the car for a full overhaul and when it was delivered, it was perfect!! I love it. This is the 4th vehicle I’ve purchased from Platinum, and I promise it won’t be the last!!! Great job Platinum Auto!!

Excellent people, pleasure to deal with! Will definitely buy my next car here. They make it so easy!!! Thanks Larry and Melissa!!!!

I think the saying goes people dont usually leave reviews unless they want to complain about bad service: WELL that is NOT the case here. I can not say it loud enough or tell enough people about the awesome experience we had with Larry and his staff at Platinum Auto .Like myself I am sure people out there dislike dealing with car dealerships, and fear the uncertainty of the experience and the deal that will be worked out when finding your next vehicle. So as you can imagine when we walked in, we were hesitate from the start. Larry welcomed us and instantly we both could tell this is going to be a different experience, completely not what we were use to at other places.. He was personable, knowledgeable, listened, truly listened and heard what we needed and wanted, didnt steer us into anything but what we asked. didnt try to push anything on us, honestly was just a genuine kind person. The experience was amazing from start to finish, seamless and easy. These days customer service GOOD customer service doesnt seem to exist anymore, BUT it certainly does with Laryy and Platinum Auto. If you have had it with the hassle and pressure you get when going to a dealership, try Larry and his staff, you will not be disappointed..

Beautiful vehicle for a great price! Great customer service. Highly recommend checking this dealership out :)

I highly recommended Larry and Melissa to anyone who is looking for a car. They truly take out all of the anxiety of the car buying process...no hassle, no pressure, no gimmicks. Just honest, friendly and professional service that extends well beyond the sale of the car. They definitely do it right!

I was in the market for a vehicle reach out to Larry within 2 days I was able to drive away with a great reliable vehicle. Great customer service and they really care about their customers to help them find the best deal. Make sure you check PLATINUM AUTO out for the best car bying experience in New England.....

Great service, Good prices and best customer care. Place to go for a reliable used car. Definitely recommend when looking for a car.

I typically do not like shopping for a car. This was different. It was a positive experience. Quick. Easy. No BS. I will Definitely go back again.

A true family run business! A smooth and easy process. Larry and his wife Melissa are down to earth people and a pleasure to do business with. Telling all my friends and family. If he doesnt have it, he can find it for a great price. 5 Stars

My daughter bought a car at Platinum Auto. An Awesome, stress free experience. Will definitely go again for my next car.

Ive bought several vehicles from Larry and Melissa. Great people to deal with. I highly recommend them.

Amazing customer service! Larry guided me through the entire process and really made sure I was getting the right car that not only fit my budget but was also perfect for my lifestyle. Great experience all around highly recommend them.

Very nice people, friend, very good !!!

They were extremely accommodating and the transaction went smoothly. As a retired RMV employee that says enough.

Literally met with Larry to check out a vehicle. Walked out with it in less then 2 hours

Larry and Melissa are the best! I highly recommend them!

5 stars. I would 100% recommend Larry and Platinum Auto. Honest and trustworthy which can be hard to come by in the auto sales industry. Wouldnt go anywhere else.

Trusting is what matters most in my auto purchases, and Larry Russo is that. I would tell all my friends and family to go see him for any and all automobile needs.

Great service.

Nice and friendly staff