Quick greeting and offered me options. Was not pushy. Wanted to save me money. Knowledgeable about the products both sold in store and online. Focused on his customer and not chatting while you wait. Appreciated his help and the visit went very well!

Josh had amazing customer service. I was in and out in no time at all. Customer service like that Definitely deserves a raise 🙂

They acknowledged me as I walked in the door and they helped with very little wait. The young man took care of everything I needed and I was in and out with my new phone in less than 30 mins.

Don’t go there bad service,I paid almost $1000for 3 month bill only 3 line,never go back

Corey was extremely helpful in getting my phone! Keep doing a good job hun!

Dominique was very friendly. He worked quickly to get my upgrade completed in a timely manner since I had my 22mo old with me. The overall process was enjoyable and I had no issues when I left. He was very helpful and kind.

Ashley and Chris went above and beyond to help me understand my bill and make sure that we were taken care of. Prices are really high, but the customer service was phenomenal!!They both deserve a raise!!!

Spoke to Corey over the phone about upgrading my Iphone, when I stopped in a few hours later he was out to lunch but Dom helped me, he even called Corey and told him I was here. Dom got me squared away on a new 12pro, Corey introduced himself when he got back from lunch. I was in and out of the store in about 40 minutes. Everything went great. Thanks Dom and Corey,

Corey was amazing! Very helpful and talked me through everything! I went back 3 times before I made my decision and the last time he came off lunch to help me! Really great service and so considerate!!

The rep who assisted me in the process was very patient and did a great job using his customer service skills. I am disappointed in the fact that it took well over five hours before I received my new phone, three trips to the store to check the progress of the update, and still had to take my phone home and figure it out on my own. . For the amount of ridiculous fees we pay AT&T as customers we should have more efficient and effective service than we get. Very disappointing when you pay your pay each month on time and receive such low quality service. The Rep was helpful as he could be and used the resources AT&T gives him, but AT&T sucks.

Have always used att.had a very good experience.employess were very helpful..will use them again.

Super fast and friendly service. In and out with a new device and info on possible additional lines in 15 minutes. Clean and professional. Very pleasant experience.

Josh Stein was very helpful. He listened to me needs met all of them and was very mindful of my time. He also helped me look at my plan and got me a better one to meet my changing needs.

Josh helped me set up my new prepaid phone. He was super helpful, and made everything really easy.

Clean, bright cheerful store! Totally full of people wanting and willing to be of help to customers!

Not a good place to buy phones wont help. Very rude in there talking wit customers

Riley was awesome on helping me establish service and he was very friendly.

Keep getting lied to on bills and things added to bills without asking us!!! They got us stuck in a couple contracts

Went into the store for a specific reason... was greeted immediately, question was answered and verified by showing me the answer on my bill. I then asked about another line for a tablet and she was amazing at explaining what I had to do, how much it was and how it would change my bill. After all of this as I got up to leave I saw the HBO info and inquired about that, well before I left I upgraded my plan and got the HBO special as well. Thank you for showing me that your customers are appreciated.

Dom worked with me to make sure u I got the right phone for my needs. Excellent customer service! Thank you!

Bought a phone said I could bring back if I didnt like . So I did w in the 10 business days. Now they want to charge me $50 restocking fee was never told of this b4 just bring back everything in box in allotted time for a refund I just wanted to up grade

They don’t care about the customer or answer phone calls

I was kicked out of Cordova mall att in Florida. Very rude manager.

The staff is really nice and helpful.

Long wait times, employees are not very knowledgeable and can be rude to customers. Prices are ridiculous.

Ada, Oklahoma store, Saturday 05/30/20, a young man named Jake gave the best customer service Ive had in a long time. Very competent in his work. Great experience

They were very helpful and knowledgeable about the issue with my phone.

I was able to get an upgraded phone for a good price. Overall service was a great experience.

Staff and mgmt are consistently very helpful... if you physically go into the store. Currently they arent answering the phone, nor can one leave a message due to Were sorry, the voice mail box of the party you called is full). Please fix that so customers dont have to choose between risking exposure vs. getting some service.

Upgraded my phone with Josh. He was knowledgeable and got us in and out quickly. Definitely recommend working with him.

Very helpful and informative. Jake Waters helped me. He was great

We had such a bad time over the phone with AT&T.... awful! But as soon as we went into this store, Lamar helped us. It took 3 hours because of the problems over the phone with AT&T, but he was calm and he was determined to help us and get us our service. If anyone need to go in the store ask for Lamar, hes the best!!

Went in for warranty work. The new phone will arrive tomorrow.

After many attempts to fix my att phone problems, I decided to deal with a person instead of a computer or an unknown person on the other end of a call. The workers at this store made everything right within 30 minutes. I will drive the extra miles every time in the future just to get real help!!

Lamar was a great Rep, he has great knowledge of his job and is very efficient. He got us taken care of pretty quickly!

Friendly atmosphere, great attitudes! Thanks you Riley and Nathan for making my update easy!

Came in to upgrade my phones. Josh did an amazing job

Lamar W. was a big help with my DirecTV problem . Highly recommend A ++

Awesome service and met all our requirements. Jake Freeman was outstanding!

Worked with Josh for my upgrade. I highly recommend him!

What’s the picture here? It says $40 for 24 months and they are charging me $50 after 12 months. And all they can do is to provide me with a customer service number for me to call. I kept this picture for a year as a proof in case they raise the price like no one cares and they did. This ATT store either lied about the plan or no customer service at all. To me it’s both. The worst store I have ever been to. Yes, they are very knowledgeable about how to kick their customers who have questions and complaints out of the door. One star is an overrating.

Riley and Nathan are very helpful. Great customer service! Highly recommend for all your phone, internet, and direct TV needs. Save lots!

Visited this location Saturday July 20th. All associates seemed more intrested in sitting on the chair than helping customers. Not helpful at all with my needs. Pretty much had to resolve my own issue myself after being directed to the tablet. Way overpriced plans and poor cell coverage. I am a long time AT&T customer but not for long.

The workers are great. Their ipads that are issued do not work and keeps me here longer. They need new equipment.

They are really back in time. They provide 25mbps speed still charging $125. The internet is very slow. Again if you have multiple users, you might break your internet device. Im closing their service tomorrow.

Very knowledgeable associate. Fast and friendly service! Love my new phone!

Nice new store, Howards got a great crew.Kudos to Riley for smooth upgrade from my old LG Gpad to this sleek Ipad 9.7!Go see these guys, great service. )

Just purchased the Note 10+.Sal was very pleasant and helpful.

Staff here is knowledgeable and friendly. This is the best At&t store!!!

Great service. Staff is excellent.

Dom was great he helped me transfer my contacts to my phone after I broke my old one

Great service

I dont know who the other reviewers delt with but we had Kristen helping us the first time we went in and she went above and beyond to help us and to make sure we got everything taken care of. We had to go back because the first time we were there late and so we had to wait for corporate to respond to a request. When we went back Kristen was busy busting ass to fix someone elses complicated mess so Jordan helped us. He was awesome too! He answered all the questions I and and wrapped up everything that Kristen had started for us. In and out with smiles and Thank yous :). We will def be going to back to this store for our ATT needs in the future!

Fantastic staff. Highly recommend.

I was told that AT&T had a buy one get one free special going on for iPhones. 4 months later, after my bill was significantly more that what we had discussed prior to the purchase, I found out from AT&T that I had to sign up for DirecTV to take advantage of the special, which was not disclosed to me at the time of my purchase. They even let me leave the store thinking I got a great deal and not once did they mention that a DirecTV subscription was a requirement to take advantage of the special. I talked with them and AT&T on several occasions in an attempt to make it right but they didnt seem to care. Now they wont even return my calls or messages so now Im stuck paying for free phones. AT&T has lost my business forever and will never get another dime from me. Be careful, these guys will take advantage of you!

Great products

Nathan was very helpful and courteous.

Waste, the manager sneaks around telling lies to management I guess, they want to leave work ground all the time. Lazy. Their rude..tbh close it down now

I was treated really rude there I wont go back

The worst dont want to work and mouth customers

This is the worst AT&T store I have ever had any dealings with. They dont know what they are doing.

Rude employees. Not knowledgeable enough to solve issues

Always a pleasure to go there, friendly staff and when go in with a problem I created by not being computer savvy, they fix it and Im on my way with new knowledge.

Friendly employees

They were very courteous and helped me fix the problem I was having with my Internet

Staff here dont have a clue what they are doing. Thanks for wasting my time

If you are going to the ATT store see Cody, he is the go to man

Staff doesnt know products at all

The workers act like Im not smart enough to run a smartphone. And that could be true, hence why Im there. They also act like they would rather be getting a root canal than be there. Will go anywhere else next time!

Over priced on plans and not enough towers to get the service you pay for

Josh was amazing

Friendly and quick service

Lots of phones to choose from

Poor service