The owner Will and sales associate Dylan are fabulous to work with. Hometown has a nice selection of quality vehicles so I would recommend you stop by and check them out. They are honest and provide great service. If you are seeking a used car, this is a must stop.
Great staff, honest owner, great rates and fast turn arounds
Simply put, these guys are terrific and their prices are very reasonable, this place instantly became my go-to shop in Albuquerque! I highly recommend them to anyone looking for an auto shop.
Always very helpful, friendly, and professional. Definitely recommend this shop!
He didn’t know what he was talking about when it came to my vehicle. They were lost and didn’t understand what to do next. I have a 2013 Mercedes-Benz don’t take your luxury vehicles to these people
The work is done right.
Great service, customer service, and workmanship. They arent out to get you or over sell you.
Honest work will always take vehicles there
I love this place!! It is the most honest and fair place in town.I have been going to Hometown Automotive & Tires for over 20 years and I would never go anywhere else...The owner is a very honest and fair man who really cares about his work and helping people. His employees are also the best in the business and will always tell you the truth.I am 70 years old and I trust Hometown Automotive & Tires with my life when I drive because I know I am safe after they have worked on my car.
Best Mechanic in the state treats people with respect and doesnt recommend services you dont need like those other franchise places I wont name. I recommend everybody to Stacy.
Quick and to the point...
Stacy and his guys are awesome always fix my cars and back on the road. He’s replaced my engine and transmission/clutch on my vehicles always with never any issues! I no longer live in albuquerque but still manage to get my cars to them to be fixed. I know it’s hard to find a good mechanic but this is the place to go.
I love this place, if something is wrong they make it right, I highly recommend this place you will love it, my car broke down on my way home but I still love them 😭😭😭😭
I believe Hometown Automotive to be fair and honest. They seemed a little harsh at first and maybe even made fun of my car a little, but in the end the results were better than I could hope. I had used them once before a year ago and thought they did good work at a good price. Tried them again in August of 2016 on a bigger project. I could not be happier.
I own an 1999 Ford Ranger and Hometown is the place it gets worked on...
Highly recommended to me by a work colleague as good quality with no BS. In other words, they wont do unnecessary work to jack up the bill. All my encounters have been excellent.
Stacy and his crew are the best wont take my car any where else. Would 100% recommend Them. Thank you as always for everything thing
Stacy is awesome! I have been having a hell of a time with my Jeep. He got me in immediately, worked with my warranty company, has personaly called me with updates, and even gave me a timeline of when to expect the repairs completion.
I waited for 10 minutes is the front office for someone to some out. Decided to give the them a call and ask about the tires that I would have bought from them. The individual who answered quoted me $115 a tire with no idea what tire they were quoting me. Then they got surly and disrespectful when I commented that I was in their front office when they used them not being in the front office as an excuse for not being able to give me more information on the tires they were trying to sell me. I dont know what their problem is, but they have an abysmal attitude towards customers.Edit: 28 Jan 2020 (Three years later)Well, I suppose that tells the tale of Hometown Autos customer service.I did not think I was more important than other customers. I just decided to call the number after physically watching the owner leaning back in his chair and reading a magazine for 10 minutes. Considering that I called ahead I thought I was being quite patient. But in the end, I ended up spending over $800 at Big O for tires. (Theyre customer service is Fantastic) I never asked for cheap tires. I asked what they had in the size I wanted. It was too much trouble for them to provide the information. (Probably because I wanted to make my own decision about what tires I was going to run rather than giving them the go ahead to just pick for me based on price)I can tell you that when I get tires for my truck, its going to cost over $1k and Big O will be first in line since theyve stood behind their work and are trouble free to deal with.It would not be fair to exclude my other experiences with Hometown.They are EXPERTS at auto diagnostics. When it comes to turning wrenches and figuring things out, they are top notch. If you can get past the Im more important that God attitude and dont dare question what they are doing, youre all set.
Not good...My husband and I stopped by today to explain the issue our vehicle was having...well Greg wasnt interested. He seemed put off and couldnt care less. We took our truck elsewhere and very happy that we did. First impressions matter!
Quick, reliable, reasonably priced. They take good care of my car as well as those of friends.
Great service an really great mechanics that know what they are doing dont take any short cuts to get it done
Had my Bronco parked for years it was running really bad Hometown got it running like new . . . Thanks . . . is nice to have a mechanic you can trust . . . .
If you are a woman or own a BMW stay away from this place. Stacey had been highly recommended by the car dealer I bought my car from but was warned he could be testy. Rude and offensive are better words. I made an appointment in advance for a simple trip inspection, dropped it off and came back an hour later to see when he could get to my car. His technician told me when I dropped it off that they hate working on BMWs and Stacey reiterated. He accused me of being demanding, went off on an an almost unintelligible rant then told me the keys were in the car. Avoid this place like the plague.
I love Hometown Automotive! Very dependable, good pricing and best customer service!!
Have been using Stacy for years and wont go anywhere else. He will tell you the truth and his prices are fair.
Im taking my fleet of trucks to this shop because of the quality of service
Quality work
Took my truck there several times. Good service and fair prices.
Most reliable shop in town!
Great service honest no bs
Great people !! great service !!!
Stacy is very knowledgeable and tells it how it is
They gave straight answer when I called
Extremely helpful!
The Best