I really enjoy interacting with the employees here. Very helpful and knowledgeable. I like that they all wear headsets so if they cant help they can find somebody immediately to help you. I definitely prefer the store!
I receive coupons in the mail I use them and just two days ago after receiving a coupon booklet I had to have a pair of gloves for work and one of the coupons was five dollars off and its purchase I was able to go and buy me a pair of glove 10 bucks and only paid five for them and got five dollars off I think thats pretty cool.
Store was neat and clean. Employees are very knowledgeable and helpful.
Good selection and friendly staff. I came here because they sell top of the line Benjamin Moore paint (Auora). I got a bad blend and had to return it. They didnt give me a hassle, just owned the mistake and made it right. Ill definitely keep coming back.
Nice ACE . Employees are helpful and friendly
Good service, knowledgeable staffPrices are a little high, but generally have what you need
What can I say 😂 its got the helpful hardware man
I love this store! Great selection and and they always have exactly what Im looking for!!! Plus theyve got the Hottest employees and friendliest customer care!!!
Good service as always. Prices tend to run a little high, but well worth it more often than not. Shout out to Alycya.
Got toilet ring and fence coupler perfect spot only had to make one stop for both items spent under 20 bucks
Very friendly and helpful staff. I really appreciate the service
Always great service, knowledgeable, no question too silly, willing to make out of store suggestion if they dont have it.Good magiver kit skills.
I love ace hardware in anderson. Everyone there is super nice and really helpful. I go there quit often.
This was in anderson california I was working on daughters fence. Wasnt sure if they would have what I needed a d was so happy when they did. Thanks ace
Always helpful staff. Store is well kept
Great service! I went in with a purchase in mind. The customer service rep heard my idea and suggested a cheaper solution and I really appreciated it. They have a good selection of what you might think theyd have and this place is my new go-to when its time to visit ACE Hardware.
My husband and I went to this Anderson location due to being open later on a Sunday.I wanted to return an item which I had bought at another Ace Hardware in Redding. They did not carry the same item so they were unable to a accommodate my request.While we completed our shopping list the cashier had offered to just keep the return item and receipt at the front counter. We completed our shopping and checked out. I requested my receipt and my product back so I could return it at the correct Ace.The cashier had lost my receipt by that time and absolutely refused to help me out with a refund for a similar product carried at their location. Unfortunately this cashier already had a loud speaking voice and he just became louder. The “manager” on duty came and said it was not their problem they had lost the receipt.If I would not have needed what I purchased to complete some projects I would have left everything. It wasn’t a huge purchase, $100+.I just can’t recommend them based on their lack of concern.
They are always able to help when your at a standstill on what item you need for your project!😀
Great store had everything I needed and friendly. Ace is the helpful place stands true here as well. First visit
I just love going into this place. I always am running around something that give me an idea on starting a new project. More important they will help you get what you need to repair and assist you on how to repair something it with making you feel as though you are taking up too much of their time. They are diffanitly there for you to be sure you get the job done right.
Great store, very clean. Fully stocked. Staff is friendly and helpful. Great hardware selection. My favorite ACE store locally.
Propane is a decent price. The staff was friendly and we were done quickly.Clean store too
A location with some of the nicest and knowledgeable employees, by far my favorite location of all the Ace locations to choose from.
Friendly knowledgeable staffWell stocked storeGreat clearance section
This place has a little bit of anything you need for home repair to auto, plumbing, painting, home &garden to the best of the mechanics tools by craftsman. And this place has the competition worried because they have the lowest price than the competition . Cool place i recommend that you swing by and see for yourself.
Very helpful and fast & friendly as well!
This is the best Ace store in the area. Helpful staff, good selection and the best price for propane in Anderson.
This Ace is a very family-friendly place.With very knowledgeable people
Great customer service, and the employees know there products.
People were kind and I didnt have any troubles trying to get help I was helped immediately I recommend this place and prices are fair
Favorite local hardware store
Friendly, knowledgable staff who are always ready to help.
The store is well kept. Some staff know what they are talking about, other do not.The customer service in the rental department is extremely lack luster however. I have stood here without help multiple times.The guys who rent the u-haul are completely rude and I will never rent a u-haul from them again. I was given a dirty truck reeking of marijuana. When I return the truck ( from actually moving a house all of 8 miles ) they insist I stay there and sweep out the truck for them! Claiming that it was given to me clean!!!!! I argued and was threatened, as they had MY credit card on file.It was unprofessional, rude, and quite frankly illegal. GO ANY PLACE BUT HERE FOR UHAUL.
Confused. Ace hardware will do a one on one with you to help out
Great store for all your professional and do it yourself projects.
Very helpful staff usually everything in stock Im there 3 to 4 times a week
Didnt notice much customer service
A good place to get nuts bolts and washers.Wide range of selection.Standard and metric.Im always repairing or fabricating something and end up there looking for something.
Purchased propane. Good price and good service. Rang the bell and was helped within a few minutes. Very helpful.
Best store for wierd stuff you cant easily find. Ppl are so helpful... my go to place.$$$
I love this location they always have so many employees running around its easy to find somebody if you need help and nine times out of ten times they ask you if you need help before you ask them for help.
Very helpful staff
Love this store. Knowledgeable, friendly staff
I boweev...sum times I fooget wat it were I come in fer.Its all good, all ways leave with a 😃
Great customer service
These guys here all know what they are doing and how to help you! There is a lot packed in that store!
Found everything I needed easily and only had to wait in line for a minute.
Pandemic price gouging
I didnt find everything I needed. A little disappointed, I usually find everything I need.
DO NOT SHOP HERE!!!!! I explained my project to a worker who showed me what tool I would need. Purchased said tool and found out it was not what I needed. Went to return it and they said no because it had been used. I had original receipt, original box in perfect condition. I asked for to see the return policy and they refused to show me. Brooke the manager and Erika were awful. I always try to shop local but never again will I support this store. Its funny because they said they could not take the tool back because they would lose $150. Well now they lost my business, my friends business, my families business and my husband is in the trades and he will now tell every contractor he works with not to use Ace Hardware. Looks like they lost out on way more than $150. Home Depot is cheaper, returns are hassle free and the customer service is outstanding compared to ACE. I am all for supporting small local business but not this one.
I needed propane and got quick, friendly, and helpful service as well as the propane price was very reasonable.
Came in with a plumbing emergency. The awesome staff helped me find all the wired parts I asked for. I bought more than I needed. When i brought them back they were just as helpful even though i was a giant pain in the butt. They helped me with a smile on their face. Thanks again ladies.
This place is a little pricey but close to home and have good products.
I just had my propane bottle filled and pickup a few other items. Friendly staff, very convenient LPG refilling station. There is even a button to call for an attendant without having to go inside. Excellent services!
Theyre local owned and had just what I wanted
Super helpful!Always seem to have the repair parts I need.
Always is perfect
Very good customer support much better than the large hardware stores.
Found everything I needed easily and staff is always helpful!
I always shop here. The staff are friendly and knowledgeable.
Very expensive compared to home depot.
Great customer service
Very good service, had to wait a minute for. Always seem to have what I need.
I have shopped here several times over the last 5 months. They almost always have what I need. Twice I have purchased the wrong item and needed to return/exchange it. The staff was super sweet and I had no issues with my returns. Being a small locally owned store I understand things are a little different than it is for a “big box/corporate” store. Ace has never disappointed me on quality or staff professionalism. I do wish some things weren’t so expensive.... :)
Go here all the time and the employees are so nice and always help me
I have never had a bad experience in this store.Employees are not only helpful,but knowledgeable and friendly. And a plus, they are pet friendly.
Pleasant, helpful.personnel.
I absolutely love Ace Hardware
They have all kinds of things for your home or garden
People are great here and everything you need in one store
Great service Kenneth Roberson was really great help ! Awesome attitude super customer service I will be returning to this store even tho I live in Redding hard to find good customer service these days !
They open at 7 a.m. like most Ace hardware stores, they have very knowledgeable people that work there.
Very helpful staff and they even let us truck our diet to the car with their wagon
Good place, good service, strange place to sell political items. They have been helpful, and I usually find what I need here. They have wonderful gifts for birthdays and holidays, and still have all the things you can expect from an Ace Hardware.
Over priced but closer than going across town.
I found what I needed at a great price
Great guys,New guy was awesome, Thanks for everything, BLESSINGS,From MANTER HOUSE, Peace be the journey AMEN 🙏✌️
Aces the place they always got what I want
So very helpful every single time I go there
Excellent as always. Very nice people work there
Ace is great! They almost always have whatever it is you need. Youre going to pay a little more for it, but its worth it. Theyll have what you need, the employees are always friendly and super knowledgeable and willing to help you figure out what you need
Alright for a local hardware store
Some products are good,. A lot are poor quality at high prices. Manager can be a bit snarky though. They are trying to compete with Home Depot. I buy things there because it would cost me more in gas to go to Home Depot...
It has everything you need ;)
Went here for Uhaul so a friend could rent a trailer. Took 5 minutes for the person working the rental counter to come out of the back room. When he did, he hardly said a word. Waited until the very end of getting everything entered in their system to ask for our license plate number and hitch weight rating. Seems like that should be the first thing they ask for, and at the same time, especially when there is an extra person involved. He waited until after I returned with the license number to ask about the weight rating. After completing the paperwork, he walked around the counter without saying a word and as he was walking away turned around and told us to Come on, were done here. There was no damage inspection done with either me or my friend who rented the trailer. And after the employee hitched us up, he just said Youre all set, and walked off without doing a light check. Thankfully Ive towed enough trailers to know how to do it myself to make sure I wasnt going to get a ticket due to faulty wiring. To top it off, when I unhitched at the end of the day I noticed the trailer wires were hooked between the hitch receiver and safety chains, which caused significant wear on the wiring insulation. It doesnt look like I need to make a repair, but it was something that shouldnt have happened to begin with.Returning the trailer was an entirely different experience, and why this is two stars instead of one. A different gentleman helped us with the return. As we walked up to the counter, he greeted us with a smile. He joked with my friend as we walked out to the trailer for him to inspect and give us the okay to leave. He wished us a good night and told us we could take off if we didnt want a receipt. Complete opposite of the experience just 8 hours prior.
Really cool store. I was looking at everything it would be a kid in a candy store if I were in a trade that used what they carry. I was shopping for basic items & found them on sale. Ill take hubby next time
Great place to shop and wonderful service 😁
The people are generally nice and helpful. They dont have the biggest selection but they often come through in a bind.No issues come to mind.I do wish they had better hours, though.
Always friendly and helpful.
I like going to this Ace. The staff is incredibly friendly and outgoing. The prices aren’t bad and they have a decent selection of products to choose from. I usually only need one to two things so I’m in and out pretty quick. I don’t use the rewards app so I’m not getting the full benefits of it. They have a huge selection of yard stuff which is pretty darn cool. Good selection of tools too. I’ve already commented on the staff but I have to again. There is always somebody asking if you need help.
Earned that extra star from me today.......above and beyond great customer service.
The staff is always willing to help you find what you are looking for.
Large clean store. Good people working there. Happy to help.
Great customer service
The place to go if you want to get the job done. They are so helpful its almost as if they are doing the job for you.
Didnt have what I wanted.
Ace is usually higher than other hardware stores but they have people working who know the store and are very helpful. AND, they have an excellent stock.
Great place. Very helpful employees. Smells good too.
Very nice Ace store. They have a large selection of merchandise and the store is well organized. Clerks are nice and helpful.