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CW Performance, Inc.
1751 Pinnacle Center Dr, Apex, NC 27539, United States
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CW Performance, Inc.
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Br
Review №1

Been coming here for over ten years. The owner really knows what his clients need: fast and cost effective service. Done right first time and just a pleasure to know your vehicle is in good hands.

Ca
Review №2

I have been a customer of CW performance for over three years. I entrust Curt and his team to perform maintenance and repairs on my Mercedes R63. The quality of work is on par, if not better than local Mercedes dealerships. Thank you again for your expertise and dedication.

Jo
Review №3

As advertised, no surprises, engaging staff, clean and friendly. I scheduled a routine service and to troubleshoot what I thought was an issue - a straight forward service order for my first visit to CW. I paid for advertised service charge and received confirmation that the car was was fine. Everything was consistent with other reviews I had read - consider me a regular customer now.

Mi
Review №4

Ellison was extremely professional from quote to delivery. Brought my E400 in for some 50K mile service and they earned my return business moving forward. Great pricing and didn’t try to upsell me on anything that was not needed.

Ka
Review №5

This was my first experience with CW Performance. I was referred to them by the previous owner of my E550. Ellison was very personable & professional, giving me a quote for needed maintenance considering mileage on my vehicle. I felt they were honest and trustworthy and I will be back. I’m big on finding one business I like & sticking with them. As long as they continue to provide VALUE, I will be back !!

ke
Review №6

Curt and his team are professional, honest and priced fairly for the work they do. We feel like they treat our cars S Class AMG and C Class Sport Edition like they were their own. Every person we worked with made us feel special.Highly recommendDr.Anne and Kevin Kelly

Ry
Review №7

Curt and Adam provided top notch service at a very reasonable cost. Their shop was one of the cleanest Ive ever seen. I would highly recommend CWP for your Mercedes/AMG needs.

Se
Review №8

Fast friendly service had my B service done on my C63AMG highly recommend these guys

Br
Review №9

Excellent service and they really know everything about Mercedes. Theyre also a fraction of the cost of the dealership, so Ill be taking my vehicle here for all the service needs I have.

Ha
Review №10

Came here for the first time the other day and my experience was exceptional. First class service, timely, efficient, reliable, professional and personable. Definitely recommend CW Performance for any and all mercedes needs!

Br
Review №11

My go to place for all of my Mercedes needs. Kurt knows everything there is to know when it comes to keeping the cars up and running. They are fair and honest and stand behind their work!

Jo
Review №12

Curt and his team genuinely care for their clients and their new center is state of the art incredible.Highly recommend anyone with a Mercedes to have their car maintained here!

je
Review №13

Awesome group of techs there . Ellison 1 of tech support guys there is greatest and there price friendly....

Je
Review №14

Great service and exceptional staff. Highly recommend for all Mercedes Benz maintenance services and performance upgrades.

Za
Review №15

Cant say enough good about these guys! Curt and Adam on the business side are first class, genuine, honest guys. Garage is spotless, techs have been working on Mercedes for a long time, they all drive Mercedes vehicles, and they are very good at what they do.Cap it off with great prices, a very nice waiting room with couches, tv, wifi, and complimentary beverages, and the experience was world class!No other place my vehicle will be going from now on!Thanks guys!

Tr
Review №16

If you own a MB Other then the Actual Dealer this is the ONLY place to take your BENZ to.

Ga
Review №17

Wow! I don’t know how to start !!!Curt, Adam, Ellison. Every single person in CW Performance is AMAZING, from customer service, honesty to professionalism. I took my C63 for a performance header and exhausts work. They fix the previous work from another exhaust shop, made it perfect and the most beautiful thing is the price, half of what 5 different shops quoted me . Please if you have a Mercedes or AMG don’t think twiceCW Performance is the place to go.Thank you so much !

Je
Review №18

They were professional and went out of their way to fix my top issue on my CLK. Great customer service! I recommend other Mercedes owners to come here!

Vi
Review №19

Fantastic experience. Great services and great care taken. I have historically taken my car to the Mercedes dealership, but that certainly wont be happening any longer. My experience with CW Performance was head and shoulders better. I would highly recommend them.

An
Review №20

Ive taken my vehicle here for 4-5+ yrs, and i get better quality car and customer service than I ever had at the dealership. I trust them enough to ask for their recommendations and advice on how to handle my issues, whether current or upcoming, and to understand my options. Theyre well trained, experienced, honest, have high integrity & care about doing right by the customer. They do a great job of communicating. Theyll tell you what they did and what they found. Their prices are better than the dealership, too. They always do their best to accommodate any time or schedule constraints (of course, within reason) Curt has gone above and beyond to help make sure my car was ready for a long road trip even when it came down to the wire at the end of the day. I was incredibly grateful!! I cannot say enough good things. I absolutely recommend CW Performance!

Wi
Review №21

Ive been using CW Performance for probably the last 3 years or more. Never once have they failed me. Their prices are way better than the dealerships and the are very honest with what is needed. I have two MBs and both have been taken in at the last minute to do emergency things such as replacing a dead battery. They can also do your A and B services without it voiding the factory warranty. Curt and his team are the best of the best. The only mistake you could make is not taking your MB to CW.

Ki
Review №22

Love this place! They ONLY do Mercedes so know what they are doing. I take my s-class here and have been nothing but pleased with them. Their prices are reasonable and the work is good. The only downside I can think of is they are so good that it can take at least a week or two to get an appointment.

Ce
Review №23

Great place to take your Benz. Great work, honest people, good prices and nice sitting area. They explain your bill and supply suggestions for future preventive issues. Way better than going to the stealership! You wont be disappointed.

Co
Review №24

We LOVE CW Performance! I took my moms E350 for some minor maintenance and Curt was so knowledgeable and accommodated me that very morning! He explained everything so that I could relay the info to my mom as well as had all info on an itemized invoice. We are so happy to have found CW and will be back! Great location, great service, LOVE IT! Thank you!

Ro
Review №25

Always providing excellent service!!

Ma
Review №26

Curt and his team provide an excellent service. I have been impressed by their knowledge, friendliness, and courtesy . They really do go the extra mile for their customers and I would not hesitate to recommend them to anyone looking for quality Mercedes Benz service!

Eu
Review №27

Curt is an excellent guy to deal with. He is one of those who is able to listen to the customer. Always flexible and opened for alternatives. We own R350 and he is always a great source for the advise. Our regular maintenance wasnt costly to us as at dealership. Thank you Curt.

St
Review №28

First time MB owner so I was looking for an alternative to main dealerships. I went to CW Performance based on their solid reviews and they didnt disappoint me. Courteous and friendly, willing to spend some time talking me through things, went with the Service A and waited in their comfortable waiting area - one hour later job is done! Thanks and you have a new customer.. Props to Stefanie too..

Bh
Review №29

People here are absolutely amazing, professional, helpful. Ken & Curt are the most honest people I have met in this line of business. Problem solving skills are exceptional. Seriously, if you have Mercedes, this place will serve you better.

Vi
Review №30

I must say that my experience with them turned out better than the 5 star reviews I read on Google. In Aug 2019, the meters (odometer, etc) of my E350 went dark(no lights). I took it to a Mercedes repair shop in Chatham mkt, Cary in Sept, who couldnt diagnose the problem even after spending 8 hrs on it. When I picked my car back from there, I wondered if his labor is really worth $110/hr if he is not capable of finding a problem in 8 hrs. Well, what could I do except for biting my tongue. A little later, in Oct, when I took my car to CW Performance on someones recommendation, I was hopeless and afraid of another bad experience. To my pleasant surprise, they found the root cause within an hour, told me the cost of part (passing the dealer discount to me), and kept me posted while they waited for the part from Mercedes. On my way to pick the car back, though I was happy that my car is finally fixed, I was also nervous and prepared to be unreasonably charged for many padded hours of labor. They surprised me again, when I saw the invoice with far lower hours than I expected. I think if CW Performance cant make a Mercedes owner happy, no one else can. And I hope they will maintain this wonderful impression during my future needs with my Mercedes.

sm
Review №31

You WILL NOT get service like this at a dealership. I have been coming here for almost 10 years and this is THE ONLY place I would take my expensive cars. Curt and his team pay attention to every aspect of your car and have the best prices for Mercedes Benz cars in the Piedmont! They can perform regular service, special modifications and can even order parts for your car. Dont bother with ABW or a MB dealership: save your money and get your service at CW Performance in Apex, NC.

Si
Review №32

Ive been looking for a new high quality Mercedes shop in the Triangle for years because it always bugged me that when I went to the Mercedes dealership I was paying for their big shiny building and flat screen TVs as much as I was paying for my car to get fixed. All I ever want and need is to drop my car off and get it fixed properly. I recently found CW Performance and their repairs were priced lower than the dealership (my guess is their overhead is WAY lower) and they repaired my car perfectly. Its a relief that just because I own a Mercedes it does not mean I have to pay a fortune when it needs repair. Thanks so much CW Performance!

Ti
Review №33

Excellent and very friendly service. Very professional and helpful.

Pr
Review №34

Curt is very respectful and polite. I like that he will make his recommendations on any repair work he finds necessary but is never pushy. He beats dealership prices and overall experience by a long mile. The waiting area is clean and nicely appointed. Regular services are completed within an hour and appointments are easy to schedule. This may sound a little ridiculous, but I actually feel like I am driving a new car after I get my car serviced here. Without Curt, I would have got rid of my Mercedes long back.

Yi
Review №35

Plain and simple, if you own a Mercedes, bring it here. The best all around from customer service, quality, reliability etc.. I hate when people say they are the cheapest around, so not true... they are the most inexpensive around. Nothing about this place is cheap, top quality shop, equipment, and mechanics. The work performed is unmatched to any dealer service or any independent service center around. I made the mistakes of taken my Mercedes elsewhere in the past. Havent made that mistake in years since Ive found CW. If you own a Mercedes and do not bring it here, its your loss.

Br
Review №36

Best Mercedes mechanic around, hands down. Curt is very polite and always extremely helpful. He has saved me from the side of the road a couple of times and also given me a lift when Ive had to drop my car off!

Ra
Review №37

Unparallel honest and integrity these days complemented with Mercedes-Benz know how and customer service. Highly recommend them. I had visited another mechanic and he proposed replacing a/c compressor (not maliciously - just did not know enough) for about 8 times the price I paid at CW Performance. My words to them are - thank you Kurt & Adam!!!

Am
Review №38

Great service, been going here for years. Curt and Adam have always provided amazing advice and customer service. I highly recommend these guys.

Fr
Review №39

I recently took my 2018 SL 550, which I had special ordered by a local MB dealership, for its first A-Service. Curt kindly greeted me, and he was very courteous and very informative. He offered me free coffee and a variety of other free refreshments. Since Curt had made me feel so comfortable and confident with his keen professionalism, I decided to tell him about an extra part that I had found in a cupholder after the dealership had completed a warranty repair and also had left the interior with dirty smudges. I ended up giving the part to Curt in hopes that he would install it thus preventing me from having to return to the dreaded dealership. I explained to Curt, up front, that I was more than willing to pay him to do the warranty work, which is obviously free at the dealership, to avoid having to deal with the dealership again. When Curt returned, he told me that he had installed the part and that it would be their minimum charge. As I was thanking him, I was thinking to myself that this probably meant 50, 75, or even a 100 dollars. Curt then told me that their minimum charge was ZERO DOLLARS! Not only did I get my car serviced for much less money and a free installation of the missing part, I also had my car returned to me with a clean interior! I also would like to compliment Adam. While in their nice, clean, and well-furnished waiting room, I asked Adam several questions. Adam was very patient and courteous, and also very informative. Adam seemed genuinely happy to spend his time answering my questions. Needless to say, CWP now has me as a customer for life! Curt and staff are simply the VERY BEST!!!

Re
Review №40

Curt and his team are excellent, If you are looking for a service and repair shop for your Mercedes Benz you can not go wrong with this team. Customer Service is excellent! I went in for Service B maintanence ... I highly recommend CW Performance as a service provider for your Mercedes. Keep up the excellent work guys!

Wi
Review №41

Excellent service and perfect communication with the client. The place to go for M-B owner.

La
Review №42

These guys are AWESOME! Courteous, professional, honest and just down to earth people who care about the service they provide to their customers. This is the only place we take our car.

Ed
Review №43

I went to CW to get a quotation for a misfire issue with my C230 after getting it checked by the dealer. They charge a reasonable diagnostic fee. And the problem was fixed with no unnecessary repairs. I will not hesitate getting another MB knowing I can go to CW if needed. Highly recommended.

Ri
Review №44

Excellent experience. Took my car to Mercedes-Benz in Cary last year after moving to the area and swore I would have to find another option after getting my bill and dealing with unpleasant costumer service. Found CW online and couldnt have been happier with their costumer service. They took great care of my car and quoted fair prices for the needed maintenance with no pressure to get anything extra done. Much cheaper than Mercedes dealership. Also did an excellent job on washing the car. This will be the only place I take my C-350 in the future.

Lo
Review №45

So happy to have found Curt/CW Performance! They provide quick, reliable, reasonably priced, and friendly service. Appointments are easy to make, they never take more time to service my vehicle than they say, and there are options to just dropping your car off. I dont mind working from CWs lobby area where I know Ill have all the comforts of home/office (wireless, complimentary beverages, comfortable seating, etc). Thanks Curt and team for a great service experience every time!

RS
Review №46

The entire crew at CWP are very friendly and professional. I felt very comfortable leaving our new baby SL550 in their hands. They quickly repaired the vehicle at an honest reasonable price. I firmly trust these folks and you will too.

W
Review №47

Have been here a few times for a regular A or B service and regular scheduled service on my MB and Curt and his staff are fantastic! But recently I had an issue with my steering column and when I googled the issue, the cost was $600 at the dealer. EEK!!!!! So I called Curt and made the appointment. Before I got to the appointment, he researched my model and year for this issue and we talked about it the faulty part in the column. So back my car went to be worked on and he comes back out 45 minutes later and says ok we are done. HUH?? what was it? He said the part was indeed the issue but his technician was able to get it back in place and in working condition. Want to know the cost??? $23.51!!!!! YES - I looked at the invoice and said well ok then - gave him the money and ran out the door before he could change his mind! Curt is fair on everything and only charges you for the job they complete. Unreal - right??So - for all of you still going to the MB dealer - if you want to give away your money - let me know - I will gladly take it from you if you want to throw it away!. What are you waiting for? Call CW - they are the best!

Ta
Review №48

Very honest and knowledgeable staff with fair pricing. Hard combination to find these days.Would highly recommend servicing your Mercedes here any day!

Ni
Review №49

By far and away the best auto shop for Mercedes in the triangle. I have been going here for about 8 years and have always received great service

Th
Review №50

My only complaint is that Curt and his team do not work on Audi vehicles. We bring our Mercedes to CW and have never been disappointed with the service we receive. Unfortunately, the Audi has to go elsewhere. Keep up the good work CW!

Pa
Review №51

Outstanding service, friendly staff, stop, listen, take time to explain each Mercedes-Benz needs, that was performed on my 🚗

Yv
Review №52

Kurt is the most honest and reliable business person I have met at the Mercedes enviornment in general.He has much better prices than the dealership and he is always very attentive to the cusotmers need. His team works fast.We feel confident having him do the work with a much friendlier communication than anything at Mercedes dealership. He is approachable and always making sure your interest are met and not his own gain.I will recommend CW Performance at anytime ! Yvonne

Sh
Review №53

Curt, and the CW performance team are the most reliable certified mercedes mechanic. My husband I have been coming here for at least 3yrs and have been satisfied. He provides you with accurate quotes and details about your vehicle. He is the best mercedes mechanic around.

Ro
Review №54

Simply the best in auto repair, they are very up front and explain everything in detail. Strongly recommend this shop for your Mercedes repairs!

Na
Review №55

Best of the best. Most honest auto shop that wont charge you for service you dont need.

Ti
Review №56

Curt, Adam, and team are the best service group I have ever worked with. I am on my third Mercedes (CL600, CLA45 AMG, and a C63 AMG) and I would trust these folks before the dealership for honest work and pricing. In addition to their good work, they are also generous with advice about tuning a car or even your next purchase. I wish all of my commercial interactions were this good. Thanks CW!!

sh
Review №57

THESE GUYS ARE GREAT, curt has always taken great care of my mercedes and i would recommend them for any repair work you may need.

Da
Review №58

This is about month overdue and I feel bad since CW did such an awesome job for me. Let me say that Stephie, Adam and Kurt were so understanding about my situation and were quick to help me. I want to thank them for helping me in my first problem. Thank You so much!Now onto the the fix, first my CLK430 blew out its motor and leaked all the fluid when I just got to work. I searched and CW Performance shop came up. I called they got me with like 20 mins, which was awesome and had me out in under 30 mins. Then I brought the CLK430 back for a look over to see what other repairs my car needed. It was a lot of just minor upkeep but then again the car is 16 years old. Kurt ran down the list from needed most to least and the price. It was all very reasonable. What would have cost me probably 5-6 thousand dollars at a Mercedes Dealer cost me 1/3 or less. Im talking not just one thing but 5 out of 7 were completed for a great price and a month later everything is running strong.I appreciate everything this shop did for me and they now have not only a faithful customer but a true advocate for their shop. Thank you once again for your help and quickness in the repairs.

Ro
Review №59

Those guys have lots of knowledge about accessories, lights etc... They make you feel comfortable, fair price and extremely honest, amazing company to deal with.

Ga
Review №60

Excellent service at reasonable prices. It is always a pleasure to have my CLK320 serviced there.

Wa
Review №61

CW Performance did a precheck for me on a used 2003 S55 AMG. Very thorough and saved me some coin on the price.

Le
Review №62

Trustworthy and great workmanship. Only place we trust with our car.

Br
Review №63

Top shelf MB service at a much better price that dealership.

Gl
Review №64

Curt serviced my very first MB & he walked my dad & i through the entire process when he was just starting out. Now that my career is more established, as I search for my 2nd MB, Ive never forgotten his service & will take it to him once the purchase is made

Th
Review №65

I finally have found a place where I can have my MB serviced (SL 500) that I am confident will provide excellent service at a fair price. I give my highest rating to CW performance.

Ro
Review №66

Outstanding service, reasonable prices. I am taking my E350 and GL 350 there for service and repares. Very profesional and knowledgeable people. If you own MB, CW Performance is the place to go.

Qu
Review №67

Really great service and worth every penny.

Ju
Review №68

Great experience from start to finish every visit. The only ones I will trust with my AMG.

Fa
Review №69

I take my both cars there. reasonable and honest.

Sh
Review №70

Best place to take your mercedes, hands down!Very honest and knowledgable. They know their stuff.Ive owned and own several mercedes from clk55, e55, cl55, slk55 amg to currently owning sl55 and cls63 amg. I take em all to curt at cw performance.Ive been to a lot of other shops and dealers and after coming to CW have regretted not coming here sooner.. been a customer here for over 4 years, Im a customer for life. Thanks Curt, Adam and the team of CW performance, you guys are the best!!

Br
Review №71

Good value, great service.

Ru
Review №72

If everyone ran their business the way Curt does, there would be no need for on-line reviews. We needed to rebuild the front end of my 2000 C230 a couple years ago but werent sure if we should put the money into it or a new car. Curt and his staff gave the car a full examine and then put together a longer term plan for what I could expect to spend in maintenance. It made the difference in our ability to make a good decision and over two years later Im still driving my C230 and very happy with it.Recently I took the car in for an oil change and exam and Curts staff found a couple other minor things that needed attention. After the work was complete my wife picked up the car and drove home. Well, long story short the car broke down on the way and in the end I know that CW performance had nothing to do with it but, Curt handled the whole situation with customer service beyond anything Ive experienced in a long time.As long as I have my now 13 year old C230, well be going here for service.

Ch
Review №73

Great service and rates.

Ma
Review №74

They performed the work like we talked about at a fair price.

Mi
Review №75

Great service!

JP
Review №76

Honest, friendly and dependable!

Information
60 Photos
76 Comments
5 Rating
  • Address:1751 Pinnacle Center Dr, Apex, NC 27539, United States
  • Site:http://cwperformance.com/
  • Phone:+1 919-367-6527
Categories
  • Auto repair shop
  • Car service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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