I give this place an F. Actually 3. Fast, fair, friendly. Dwight was super cool. Fixed me up quickly. I felt they were very fair in pricing and transparent. Very happy to say we have found our go-to local mechanic.
I recently moved and wanted to find a new mechanic near home. A few people suggested Salem st car care center, so when my car wouldnt crank I took it here. Im happy to say that Ive found my local mechanic. Dwight was honest and professional. The car was serviced quickly. What more could one ask for? Thanks for a positive experience!
Always honest and professional. Ive had several of my family cars serviced here in various states of repair. New to the area I was worried about finding a good reliable shop. I have some background in auto repair so I know prices and tricks of the trade etc. I have never felt ripped off or pressured into something I didnt really need. I also like that its not some big chain car repair shop. You talk to Dwight and get a friendly and competent repair at a fair price. What more could you ask for in an auto repair facility?This is my go-to place for all my auto needs. Support local!
Great service. Reasonable rates.
Do not go to this establishment. They will say there are things wrong that arent wrong with your car and charge you a ton of money. The staff are all rude, use profanity, and smoke freely around the shop and waiting area. Strong odors of Marijuana kept coming from the shop as well. to make matter worse they completely lost my oil cap!! They say it was me not them. Do yourself a favor and go to real mechanic, not that hole in the wall they call a shop!
Dwight and the crew are amazing! I use to live in Cary and needed a complete brake job. Salem street gave me the best price and didn’t try to sell anything I didn’t need. I now live about an hour away North of Raleigh but when my AC went out in my truck I went to who I trust and that’s Dwight at Salem Street Car Care. I now have a new AC system and I’m not joking when I tell you it blows colder and stronger then the day I bought it. I just left their shop maybe 10 minutes ago and I’m shivering it’s so cold in here. I LOVE IT!! Great shop, outstanding work, with honest and friendly people... you can’t ask for anything more. Thanks again Salem Street Car Care!!!
Dwight and his crew are fantastic. Waiting room is comfy and has snacks and drinks for purchase at reasonable prices. They have always given me great service. Highly recommend!
This is a great car place! They always get it right, the first time, for a good price! Ive never had a bad experience here.
Dwight and his team quickly diagnosed and resolved the issues with both of my cars. There were no attempts to upsell—they just fixed the problems and were professional and friendly while doing it. Would highly recommend!
This place is excellent! Fair pricing, professional and knowledgeable. They did a great job on my car, I highly recommend!
I needed my brakes replaced and needed rear shocks replaced as well. They checked it out and replaced both and also said that my rear tires were bad as well. Got all work done for a reasonable price and the customer service is above and beyond any mechanic shop I have ever gone to. Dwight and David are both very nice and informative. Thank you guys for keeping my vehicle in tip top shape and making sure I know what is going on.
We all know searching for a mechanic especially a trustworthy, honest one is difficult. I was referred to them by my neighbor then found out afterwards another family member uses them. I had a car that suddenly wouldnt stay on. I called them up and it was a reasonable, fair price to get a diagnosis. I received a call back the next day that it was just a small vacuum leak due to something that was not connected properly. We all know any mechanic could have pushed 100 other things wrong with the car that would have created a high bill. Clearly this place is run by honest, quality people. I dont look forward to having car issues again but if I do I will only be taking my vehicles here. I also found out they do inspections so I will be going here for inspections from now on saving me a trip to my usual spot.
Definitely recommend if youre near the area. Good service always. Been bringing cars to Salem Street for at least 3 years now if not more. Review is long overdue.
Gave me the best quote/price. Fast service and honest work. I am happy with the quick and easy process; my car is running great. Will go back here again for future repairs.
Prior to purchasing a used vehicle I brought my car in for pre-purchase diagnostics to help me make my decision. Based on their review I was able to be confident in making a decision to purchase. Great job! Thanks!
Dwight and Anthony were very nice to me in a mini -emergency situation. I am very grateful.And I am the last person to praise auto shops. But I can see why they have such happy customers and good reviews.Update to this review after initial post. I took my truck in for repairs and I am so grateful for the service. I do not like mechanics after having been mislead and cheated so many times. So, I just want my fellow citizens to know, that Dwight, the owner, was a race car driver and he really knows cars! My truck is old and I should buy a new car but I am attached to this old truck, and I took in in for repairs even though I vowed I would not spend anymore money on it. But I am glad that I did. Salem Street Car did repairs that others wanted to charge me much more for and they did a good job, at a fair price and quickly! They can be trusted!
Ive been going to Salem Street Car Care for the past few years now and it has been wonderful. I would recommend these guys to anyone. The service is top-notch!
This is an honest auto-shop that doesnt rip you off and performs quality work. What more can you ask for.
I typically do not write reviews but I had to share what a blessing the Salem Street Car Care Center was to me. I hit my passenger side mirror backing out of my garage when taking my son to school and could not see out of the mirror at all when driving. I immediately drove to the dealership to get it repaired and they quoted me over $700. I’m a single mom so vehicle safety is a top priority but I did not have that kind of money. I reached out to Salem Street Car Care Center hoping they could help. When I arrived, the technician was able to fix my vehicle in less than 30 minutes for an unbelievable fraction of the cost the dealership wanted. I cried when I got back to the car because they didn’t even realize how much they’d blessed me. I highly recommend these guys and will definitely be back! I have been taken advantage of countless times by auto shops and this was honestly the best experience I have ever had. Thank you guys dearly for everything!
First time customer. Excellent service and friendly people. Will definitely be back.
Very rude on the phone when inquiring about getting car serviced
Great experience! Quick, efficient, reasonably priced, honest and friendly. I have been wanting to find a great reliable mechanic and have found one I can trust. Highly recommend.
Fast and friendly service! I made a same-day appointment for a state inspection, and they saw me right on time. They were done in under a half an hour, and I was on my way. I try to support local businesses, and they made it worthwhile! Ill be back.
My sons 2007 Honda Civic wouldnt start, so I had it towed in. In a matter of hours the issue was found - the starter had given up the ghost - and the repair was completed. Perfect communication, my son says the car starts up stronger and better than ever, and were looking forward to using Salem Street Car Care Center for all of our vehicle repair needs. Highly recommended.
I am not one to write reviews but I felt I needed to celebrate great customer service. I find it todays world customer service is severely lacking. Not at Salem Street Car Care Center. Dwight was professional and reasonably priced. He called after the repair to make sure I was satisfied. Even when there was an issue with the repair he did not hesitate to make it right. I would recommend Salem Street Car Care Center to anyone.
On time professional service. The job was very well done and I thought their prices were reasonable. Will definitely go back to them for more car maintenance repair issues.
Needed help with a punctured tire. They worked me in so I did not have to be without my car, which I needed. Very grateful for their understanding and assistance. Tire fixed and on my wsy in a short time. Will definitely use again.
They have excellent price, fast and honest service.
Professional service. Very friendly. Great pricing. Prompt and accommodating .
In & Out. No problems. No waiting!
Got an oil change + inspection. The owner/manager, Dwight, and my mechanic, Donald, were awesome. Best example: I asked about a specific (random, totally unrelated) side issue I was having. Not only did Donald check the car out, research the issue, explain it to me and show me where I could get further info, Dwight did not add any charge. It may not be the absolute cheapest place, but it’s quite reasonable, And in auto shop, it’s the people who make all the difference. These guys go above and beyond.
They were wonderful. Took me as a walk-in and got my car worked on and done in minutes... Everyone that I spoke to was very nice.....I would recommend them to anyone...
Very honest and attentive (Mr. Dwight) but unfortunately they didnt have time to work on my vehicle...if you wanna do service with them you to either schedule an appointment or be ready to leave your car the for a while depending on your car problems...
Great experience overall. My truck was fixed much sooner than expected and the charge was reasonable. Cant ask for more than that.
Great and fast service! Will go there again...
I have had my car in to Salem St Car care several times for different reasons and I always feel confident that I received a quality repair for a fair price. Highly recommended!
Friendly, courteous,and knowledgeable.
Did a great job on installing some struts/shocks on my Jeep, I’ll be bringing my vehicles here for any routine maintenance or major mechanical work from now on.
Awesome staff
Its great to support a small business and this one is great. They are always extremely nice and helpful. I would recommend an appointment though as they have a small staff and are usually pretty busy. I always get my oil changes here and try to go to them for other stuff when I am able to.
These guys are amazing, they are up front and honest about everything. 100 % Recommendation on going here
I really appreciate Dwight and Salem St. Car Care! They always work me in as quickly as possible, and more than once Ive come to Dwight with estimates from other places saying the car just has to have LOTS of costly work done, only to have Dwight and his guys determine the TRUE repair need was much, much less. Dwight is a good man!
The owner Dwight is VERY fair with his pricing, honest and reliable. On many occasions I have stopped by without an appointment and was taken care immediately. Moses who is one of Dwights mechanic is great!.Thanks guys..tom
Dwight provided me with extremely reasonable and timely care for my Ford escape. Salem St car care is the only place I will go when my car needs service.
Great service, great experience. Highly recommend!
I went there for my car inspection, they were so friendly and nice people. The price is reasonable. Honest and great people. Good Job! God bless!
Issued an urgent request to owner for a quick repair to my Jeep because we had planned to leave for vacation on the morning of the breakdown. They promptly diagnosed the problem and had the repair done within 3 hours. I trust Salem Street Car Care to do all my repairs because they are honest, dependable and prompt.
Always treated very well by Dwight and all his team. Been going there since the day they opened.
Highly recommend. Dwight and his staff and very friendly, dont try to upsell / oversell unnecessary repairs and are true professionals. Made the switch from another Apex business garage 2 years ago and couldnt be happier. Dwight even follows up after the service to make sure everything went well!
Great first experience with these guys. Friendly, competent, and fair prices.
I went for oil change. It was very quick.Knowledgeable staff
Nice people fast service reasonable price
Local guys doing good work at a fair price.
I stopped here in the middle of an 8 hr drive to the beach right before they closed. My brake pads were gone and something was messed up with the rotor (I dont know car lingo)...they stayed after closing to help me fix it so I wouldnt be stranded and charged me such a fair price! 5+ stars I am beyond impressed!!!
I’ve never had a bad experience with this business. Always fast, thorough, and fairly priced.
I have been a loyal customer for years. Dwight has been up-front, honest and fair. I highly recommend Salem Street.
Very kind staff, very fast service. 15-20 min oil change.
Really good attention and customer service, I had been bringing my cars for general maintenance a couple of years ago. I can recommend it
Super place to have your car fix and friendly people doing the job wright the first time 🥇
Dwight is a kind and genuine person running a fair and honest business . Havent EVER felt this way about an auto repair shop and I know quite a bit about cars myself.
Dwight was quick to respond to my call, offered next day service and got the job done as soon as parts were available. Price was competetive.
Just got an oil change here and they couldnt have been nicer or more polite. I would go here again for my car service needs
Dwight was wonderfully helpful and super nice. I will definitely be coming back!
I got very good service
Moses took great care of my car. Will be back for my next service.
Honest auto repair shops are very rare in this world, Salem Car Care is DEFINITELY one of them!
Looking for an honest, caring shop for your car and your livelihood? This is the car shop for you, period.
Very pleased with their prompt and friendly service!
Great service, we will be returning. Thank you!
Great service!!
They can do my inspection any day!
Perfect lovely and fast
Cool people
Nice service mechanic
Friendly service!