Never had an issue with this location until today.Lyza ( T Mobile employee ), was extremely unprofessional in assisting me with transferring services. Not sure if Lyza is new employee or not but I didn’t appreciate her wasting my time.

Customer service couldn’t be better, they were all patient and went above and beyond to make sure all my questions were answered and problems are solved!

Octavious was a really big help. Everyone in there is so welcoming. I really enjoyed my visit. Although I was switching back to Verizon they were super nice. Thanks so much.

EXCELLENT! helped me better than the people over the phone!! I love it here! Always helped me if I had a problem with my phone or service. Will highly recommend coming to this store!

I have been going to this store for more than 10 years. I have always had good service till yesterday. Service 0 out of 10. Assist manager Clueless. If you are going to make rules they have to been a cross the board not separate for people you know and for a manager to lie as well says it all

This place is great. Great customer service. Good deals. Shout out to Jay for amazing customers service. I would definitely recommend !

At this store you get the best service ever. All the staff is friendly, professional, and very helpful... Especially Paulina, Edith, & Manny! They are patient and really take care of any needs we have. They also gave us some advice on how to update our plan to be more efficient and economical. If you go to the store, ask for Paulina, Manny or Edith the manager... actually all the employees are excellent!!! You will be super impressed!

As a recent customer of Sprint and living in Apopka, this is the closest store I have. I was with AT&T before which has really good signal but it’s more expensive. I’ve been to this store approximately 4 times trying to get help with cell phone service. 2 out 5 times the customer service is awful and they have an employee that doesn’t know what she’s doing and she has to ask step by step what needs to be done. She’s also rude and treat you as you have to please her instead of providing a good and respectful service. From now on, even though may be a longer drive I’ll go to a Sprint corporate store. I would avoid this retailer. No knowledge of the processes and poor service.

I have been going to this Sprint store for more than ten years. Edith is awesome and takes care of everything. She checks for the best discounts and will work the system to get the best deal. I highly recommend this location to anyone needing a Sprint store.

I came in inquiring details on a new phone. Josue was very knowledgeable, and extremely helpful. Everyone was very polite and all my questions were answered to my satisfaction.

Nothing wrong with the store or the employees. But the Sprint Company is a bunch of sneaky thieves. They had me pay $117/month for ONE LINE for almost 2 years. That is ridiculous. Their monthly payments tend to fluctuate without warning. Will never go back to this network.

Jacqueline assisted me with an upgrade for a new phone. She was absolutely wonderful and extremely pleasant! This location is one of the best Sprint stores that I have been to.

I have been using this store for awhile. The customer service is great when you finally get to the associate. I really wish they would have more people working here to keep up with the demand it’s a Friday night and I have been waiting here for over an hour and I’m still waiting as I write this review. I wish they had a separate associate for customers not purchasing new phones so we can get out of the store before two hours.

Went in and bought a new watch and was out in 15 minutes excellent service

Always get everything i need when i walk into the store. Staff are great and work with you throughly. No wonder it is always packed! But its well worth the wait.

They were awesome they were able to get my new phone all set up and working and help me with my bill very thorough and helpful. Great service here😊👍🏻

The staff members at this store are super! We switched from Verizon to sprint because of the service plans. However the employees there have been the best help in getting us the best plan and service. I wish I had switched long ago!

Well, what can I say? I love this store! Definitely beat my carrier.

Always nice ppl there and willing to help

Just wanted you to know that my experience at this store beyond exceptional staff by name, Edith, Alesa and Paulina were very helpful. They are diamonds in the customer service industry. Great job guys!

Store has been a complete downfall since Edith left . Sucks now

I have never been able to walk in and get any kind of help in the first 25-30 minutes.They are friendly in a way that they talk forever with the customers about life while the customers that only need a phone or real help, wait forever.Not happy.

Was in a store in apopka florida out west in winn Dixie plaza and notice 2 women doing a fraud sale and the quick detective work of one of the asst. Manager paulina immediately responded secretly to the 2 other workers and saved the companys integrity and someone else credit information from being exposed.

This Apopka, Sprint Store is fantastic! Employees are knowledgeable, courtesy, over all patient with lots of understanding with each customer that walk through the door. Is like treating you as family!

Linda is truly amazing friendly courteous and very knowledgeable.

Very helpful staff. They were very patient with my parents, especially Manny!

Mislead as to charges and service areas. Bill was 2xs the amt promised. Even with paperwork showing promised amts billing would not be adjusted. Avoid Sprint at all costs

It was more than a good visit and great service

Didnt go there, the service sucked when I had it.

Alesa is Absolutely the best sprint employee that i have had the pleasure to work with!!!!

Great service. Very nice store.

Alesa was fast and efficient! Def knows her stuff! Thank you!!!

Great service and the reps are very nice.

They are very helpful and get things done.

The best customer service.

Their plans are bogus and they dont hold up to their word. I switched from Verizon to sprint and sprint said they would pay my termination bill with Verizon and they didnt. Now I had a big bill out of pocket that sprint refuses to pay...

Great service here at this location.

Great customer service

Short Curt staff, doesnt take time with customers.

No repairs done here, just sales.

Quick service, good customer service...

Horrible customer service

They just gave my daughter an I phone 6 without my permission. She doesnt have access to my password or pin so I am waiting to see what management has to say about this.

Friendly staff. Products over priced

Ive had mixed experiences at this location. Overall the service is okay but the staff can be a little inattentive at times. Its my go to store for all my sprint needs

Good personal and service

The wait is horrible, you literally wait an hour to be attempted, the employees are slow

The employees are rude and shady.

Helpful staff

It was ok

Friendly staff

Great staff

8 customers, 1 associate working...

So so

Bad

Sprint sucks

Absolutely worst customer service I’ve ever seen. Was in there for 15 minutes and was never even greeted! Needless to say I left and will not be back!

Very good customer service, excellent staff.Thanks Paulina.